The document discusses analyzing organizations and communication within organizations. It covers: 1) How people work together in functional vs project/product organizations and how each structure encourages different types of work and decision making. 2) The formal and informal goals of organizations where formal goals are published documents and informal goals are the culture, values, and expectations. 3) Analyzing changes in the business environment including electronic communication, international communication, and non-discriminatory communication.

1. Analyze Your Organization DRAFT Business Communication Shafqat Jilani

2. Communication Environment Communication Process consists of communication environment containing variables like: Communicator Message Audience Response

3. Analyze Your Organization Analyze Changes in Business Environment Analyze the Channels of Communication . How Communication Strategy is Formed?

4. Analyze Your Organization How people work together b) What goals people work toward?

5. a) How People Work Together

6. Functional Organization Attributes: Typical and Conservative Slow Development and Changes Does not Encourage Specialization Bureaucratic in working Resistant to Change Delayed Decisions Rivalries are easily developed

7. Project / Product Organization Fast and Progressive Proper Concentration at Work Room for Innovation Goal Oriented working Encourages Change Rapid Decisions Less Rivalries

8. ii) Informal Structure Net work or political coalition, working relationship at work. Minimum communication barriers, direct communication opp.

9. I) Formal Goals Officially published, Broachers, catalogs, annual reports, documents, company policies, procedures, job description & Mission statement or credo ii) Informal Goals (Culture of the company), values, beliefs, expectations, myths & stories decor, dress, security system b) What Goals People Work Toward

10. b) What Goals People Work Toward

12. 2. Analyze Changes in the Business Environment I) Electronic Communication Gathering Information Writing Speaking ii) International Communication iii) Non-discriminatory Communication

13. 3. Analyze the Channels of Communication I) Directional Flow Downward Communication Upward Communication Lateral Communication ii) Communication Channels Analyze Choose Pitfalls

14. ASSIGNMENT (to be presented in next session) Interview someone with business experience ___ an alumnus, friend, or family friend (excluding class mates). Based on the interview, analyze both the formal organization and goals and the informal organization and goals of his or her company. Discuss in detail the type of organization, nature of business, and relevant documentary supports, also express in detail your view about the said organizational goal and their actual achievements. Assignment will be presented in a formal manner i.e., properly placed and filed. Case can be presented with the help of flip charts, white board & markers, overhead projector or video. Students are advised to come half an hour early to arrange the venue and helping aids for their presentations. Shafqat Jilani

15. Thank You