This document outlines a business communication course, describing how it will teach students to design effective written and oral messages using a communication model, with a focus on persuasive communication techniques, and will include practice drafting business documents and delivering presentations. Key topics covered include defining communication and its importance in business, explaining the communication process and how social media are changing it, and describing what it means to communicate professionally in a business context.
This document provides an overview of a Business Communication course, including learning objectives, topics to be covered, reference materials, and meeting plans. Specifically, the course aims to help students develop effective written and oral communication skills for professional settings. Key topics include understanding the communication process, planning and designing business messages, writing different types of business documents and reports, developing presentations, and applying communication skills such as interviewing. Reference books include the 6th edition of Business Communication Essentials by Bovee and Thill. The course will involve lectures, activities, a midterm exam and final exam.
Professional communication in today's digital world requires new skills. Effective communication strengthens connections between a company and its stakeholders. To communicate professionally, focus on making messages practical, factual, concise, clear, and persuasive. Communication barriers like noise and competing messages can disrupt messages, so consider audience expectations to increase understanding.
What is interpersonal Communication? what is the importance of Interpersonal Communication in the workplace and what is remote work? what are the 6 important and basic elements of Interpersonal Communication?
Best practices in business writing and communicationnegron283
This document discusses best practices for business writing and communication. It emphasizes that effective communication is important for employees to understand ethical practices and standards. Building good communication skills is also necessary for hiring professionals, growth, and promotions. The document provides tips for different forms of written communication, including using clear and concise language. It notes that new technologies have evolved how businesses communicate and that electronic media allows more efficient and cost-effective communication.
This document outlines a business communication course, describing how it will teach students to design effective written and oral messages using a communication model, with a focus on persuasive communication techniques, and will include practice drafting business documents and delivering presentations. Key topics covered include defining communication and its importance in business, explaining the communication process and how social media are changing it, and describing what it means to communicate professionally in a business context.
This document provides an overview of a Business Communication course, including learning objectives, topics to be covered, reference materials, and meeting plans. Specifically, the course aims to help students develop effective written and oral communication skills for professional settings. Key topics include understanding the communication process, planning and designing business messages, writing different types of business documents and reports, developing presentations, and applying communication skills such as interviewing. Reference books include the 6th edition of Business Communication Essentials by Bovee and Thill. The course will involve lectures, activities, a midterm exam and final exam.
Professional communication in today's digital world requires new skills. Effective communication strengthens connections between a company and its stakeholders. To communicate professionally, focus on making messages practical, factual, concise, clear, and persuasive. Communication barriers like noise and competing messages can disrupt messages, so consider audience expectations to increase understanding.
What is interpersonal Communication? what is the importance of Interpersonal Communication in the workplace and what is remote work? what are the 6 important and basic elements of Interpersonal Communication?
Best practices in business writing and communicationnegron283
This document discusses best practices for business writing and communication. It emphasizes that effective communication is important for employees to understand ethical practices and standards. Building good communication skills is also necessary for hiring professionals, growth, and promotions. The document provides tips for different forms of written communication, including using clear and concise language. It notes that new technologies have evolved how businesses communicate and that electronic media allows more efficient and cost-effective communication.
The definition of “soft skills” describes advantages such as attitude, habits, and social behaviour that help determine a person’s effectiveness as an employee and team member. Manners, politeness, and interpersonal skills are essential for bringing people together in today’s competitive environment.
Mastering the Art of Business Communication A Comprehensive Guide.pdfMr. Business Magazine
In the fast-paced world of business, effective communication is the key to success. Whether you’re interacting with clients, colleagues, or stakeholders, mastering the art of business communication is crucial for fostering positive relationships and achieving organizational goals.
The presentation covered business communication, including chapters on communication in the workplace, word adaptation and selection, and the writing process for business messages. The chapters discussed the importance of communication, different forms of communication, factors that affect communication, and strategies for effective writing. Specific topics included communication styles, the business communication process, problem solving, selecting words, formatting letters and emails, and writing direct messages, requests, responses, and claims in a clear and courteous manner.
Infosys is an Indian IT company known for its HR practices and communication. The document discusses HR communication at Infosys, including how communication flows in the organization, HR initiatives, and their results. It also provides background on Infosys, outlining its vision, mission, values, capabilities, and competitive advantages in areas like talent, process excellence, technology, and project management.
This document discusses the importance and process of communication in business. It makes three key points:
1. Communication is essential for businesses to function effectively as it allows for coordination between departments, clarity on goals and tasks, and ultimately higher profits. A lack of communication would severely hamper a business.
2. The objectives of business communication include informing employees, persuading stakeholders, educating staff, training workers, motivating teams, integrating divisions, building relationships, and entertaining to relieve stress.
3. The basic process of human communication involves a sender encoding a message and transmitting it through a channel to a receiver who decodes and responds. Feedback from the receiver back to the sender can clarify or confirm the message was
4 tips to overcome communication barrier at work.pptxHirect
Effective communication is the key to the success of any organization or business.When you can communicate easily with your coworkers, you can easily solve any problems or issues. Nowadays, many people have to face many communication difficulties. The message intended by the sender is not understood by the recipient in the same terms and meaning, and hence the communication is impaired. These communication barriers need to be addressed and overcome to ensure smooth and effective communication.
Management CommunicationManagement Communication .docxinfantsuk
Management Communication
Management Communication 11
1. Explain effective communication norms in a business setting
The idea that people need to have feedback, appreciation and information is a good basis for understanding how and why excellent business communication is important and compelling for success. In fact, not only do they need it for appreciation, they need it to continue to be effective and be successful. If we do not give feedback and communicate we will lose our influence and cut into creating successful results. Some of the basic business communication norms include responding to business needs. These needs include returning phone calls, following up on a request, listening intently, appreciative communication, and clear communications with details and directions, doing what you say you will do, remembering what is important to them, and valuing what is most important to them (Thompson, 2009).
Our communication styles and methods are being stretched to the limit by email, technology, lack of time and demands on our ability to do so much in our days.
Email – not only should you be returning emails in a timely way, but you need to set the context each and every time of why the email is important and what information it is that you want to deliver.
Cell phones – the ring tones that are available now are fun outside of the office, networking situations, client lunches, etc. Put them on vibrate or shut them off. Take and make calls when you are with people sparingly. Most people are not interested in listening to your conversations no matter how stimulating you think they might be.
Returning phone calls –Whether you think you have time to return the call or not, find out what people need, make sure you are clear on whether you can help them or not and then get back to your own work. People who return phone calls are trusted and respected. You do not need to make the calls long.
Handshake, body language and eye contact – ask a friend to shake hands with you and then ask them to give you feedback. Firm is good. Learn to look at a person when they
are speaking. A good part of our non verbal communication is our body – watch what your body is saying about you.
Business cards – get one and have them with you at ALL times. Do include an address, email and phone number. Name and what you do – a title is very good. If your company does not provide a business card, get one for yourself anyway.
2. Describe the role of interpersonal communication both as a manager and as an employee. What specific techniques have you used to overcome barriers to communication? Be sure to specify your role in the communication.
Role of Interpersonal Communication
Interpersonal communication plays a vital role in the business organization, is essence without communication one can't think of the existence of organization in real world. Followings are t ...
8 Effective Tips to Improve Business Communication Skills.pdfClosecall
Effective business communication skills are strong pillars of any successful business organisation, as they help with the seamless execution of both major and minor business tasks.
Effective communication is a critical component of organizational success. It is used to exchange information, persuade others to accept our message, solve problems and, even, entertain. Yet, not every organization or their leaders do it well. To become an effective communicator, you need to have the desire, understand the communication process, master basic skills and practice. Kindly Call us for More information tel: +2 01223575508 - Email: info@360solutionsegypt.com - website : www.360experientialsolutions.com
National institute of higher education system is providing training and devel...Royal Ceramics Lanka PLC
This assignment is based on type of the National Institute of Higher Education System is providing training and development in sri lanka, now is planning to start a degree providing school for the institute. Therefore it is need to communicate with the public. That means target market which is students and parents
This document provides an introduction to communication, including its definition, aspects, importance, forms, and types. Some key points:
- Communication is defined as the exchange of information between two or more people through various forms and channels. It allows for the sharing of facts, ideas, opinions, and emotions.
- There are various aspects and forms of communication, including verbal (oral and written) and non-verbal communication. Effective communication relies on both verbal and non-verbal elements.
- Communication is important for exchanging information, providing feedback, influencing others, and achieving organizational goals. It can be formal, following defined channels, or informal through casual discussions.
Wk 5 Individual Preparing for Working in TeamsTop of FormBott.docxhelzerpatrina
Wk 5 Individual: Preparing for Working in Teams
Top of Form
Bottom of Form
Assignment Content
1.
Top of Form
Collaboration is everywhere, especially in the health care industry. It is important to learn how to work and communicate in a collaborative environment. As you progress through your program, you will experience learning teams in your courses. Learning teams provide you with valuable experiences that will prepare you for working collaboratively in the health care industry.
Navigate to the University Library homepage.
Locate the Learning Team Toolkit on the upper right side of the homepage.
Create a 7- to 10-slide Microsoft® PowerPoint® presentation that identifies the Learning Team resources provided by the University and the importance of working effectively in a team. A presentation format has been provided for this assignment; however, you may choose to format your presentation in another professional manner.
Include the following in your presentation:
Slide One: Title Slide
· Title of presentation
· Your name
· Course abbreviation and course number
· Due date
· Your facilitator’s name
Slide Two: Introduction
· Describe what the Learning Team Toolkit is.
· Provide screenshots of the Learning TeamToolkit.
Slides Three and Four: Review the Learning Team Charter
· Explain the importance of the Learning Team Charter.
· Why is it created?
· Why is it important in collaborative environments?
· How can it be used during team conflicts?
· Why is it important to communicate with your faculty?
Slides Five and Six: Review the Learning Team Evaluation
· Explain the importance of the Learning Team Evaluation form.
· Why is it important to rate the members of your team?
· Why is it important that your faculty know how you would rate your team members?
Slide Seven: Learning Team Toolkit Resources
· Explain the resources available in the LearningTeam Toolkit.
Slide Eight: Importance of Team Work
· Explain the importance of team work in education and the workplace.
· Identify some strategies you would use when working in a team.
· Identify effective communication you would use when working in a team.
Slide Nine: References
· Cite 3 peer-reviewed, scholarly, or similar references.
· Format your references according to APA guidelines.
Note: Speaker notes are to be provided for each slide. Refer to the “Tutorial: Adding Speaker Notes to Microsoft® PowerPoint® Presentations” document for more information on how to add speaker notes to your presentation.
Note: The University’s Center for Writing Excellence provides samples of different deliverables. Under Samples, you will find a sample Microsoft® PowerPoint® presentation to use as a reference while creating your presentation.
Cite 3 peer-reviewed, scholarly, or similar references to support your presentation.
Format your assignment according to APA guidelines. Include a title slide, detailed speaker notes, and a reference slide.
Submit your assignment.
Bottom of Form
INFO FROM THE BOOK ...
Week8 portfolio project_bestpracticesinbusinesswritingandcommunication_k_leeKate Lee
This document provides an overview of best practices in business writing and communication. It discusses what employers want in employees, effective communication processes and strategies, and tips for different types of business writing and presentations. The document is divided into 8 sections that cover topics such as oral and written communication, ethical communication, intercultural communication, writing tips, use of digital media, dealing with positive and negative messages, creating multimedia presentations, and writing business reports, plans and proposals.
Week8_portfolio project_best_practices_in_business_writing_and_communication_...Kate Lee
This document provides an overview of best practices in business writing and communication. It discusses what employers want in employees, effective communication processes and strategies, dealing with conflict, and tips for written, oral, intercultural, and electronic business communication. The document also covers developing ethical business communication, professionalism in the workplace, creating multimedia presentations, writing business reports, plans and proposals.
Week portfolio project best practices in business writing and communication_kleeKate Lee
This document provides an overview of best practices in business writing and communication. It discusses what employers want in employees, effective communication processes and strategies, dealing with conflict, and tips for written, oral, intercultural, and electronic business communication. The document also covers developing ethical business communication, professionalism in the workplace, creating multimedia presentations, writing business reports, plans and proposals.
Discus the Effective communication in workplace (updated 2023).docxintel-writers.com
Effective communication
in the workplace is crucial for the smooth functioning of an organization and the achievement of collective goals. It involves the exchange of information, ideas, and feedback in a clear, concise, and meaningful manner.
Here are some key aspects to discuss regarding effective communication in the workplace:
1.Clear and Open Communication Channels: Organizations should establish clear communication channels that allow employees to express their thoughts, concerns, and ideas. This can be done through various means, such as face-to-face meetings, email, instant messaging platforms, or project management tools. Transparent and accessible communication channels foster collaboration, trust, and a sense of belonging among employees.
2.Active Listening: Effective communication involves active listening, where individuals pay attention to both verbal and nonverbal cues from the speaker. Active listening shows respect, empathy, and a willingness to understand the message being conveyed. It helps prevent misunderstandings, allows for better problem-solving, and promotes a positive work environment.
3.Clarity and Conciseness: Clear and concise communication helps to ensure that messages are easily understood and minimize the chances of misinterpretation. It involves using simple and direct language, avoiding jargon or technical terms, and organizing information in a logical and structured manner. Being mindful of the receiver’s knowledge and background can help tailor the communication appropriately.
The document discusses effective communication in diverse workplaces. It explains that effective communication is key to success in multicultural organizations as it allows people from different backgrounds to understand each other. The document outlines 4 modules on understanding communication, different communication methods, factors that influence effectiveness, and assessing communication skills. It emphasizes developing skills like active listening, managing assumptions, and overcoming barriers to ensure clear understanding between all employees.
This document provides a study guide for a COM 295 final exam, including sample exam questions and answers. It recommends visiting www.com295study.com for more study materials. The questions cover topics like resume writing, presentation skills, persuasive communication, intercultural communication, and communication theory.
Dear students get fully solved assignments
Send your semester & Specialization name to our mail id :
“ help.mbaassignments@gmail.com ”
or
Call us at : 08263069601
Dear students get fully solved assignments
Send your semester & Specialization name to our mail id :
help.mbaassignments@gmail.com
or
call us at : 08263069601
InstructionsYou are to create YOUR OWN example of each of t.docxvanesaburnand
Instructions:
You are to create YOUR OWN example of each of the devices. One example per device. Please underline your example in each sentence.
Example:
1. The girl ran
as
fast
as
a cheetah in the relay race. (Simile)
2.
Ouch!
I hurt my hand moving the chair away from the desk. (Onomatopoeia)
.
InstructionsYou are a research group from BSocialMarketing, LLC.docxvanesaburnand
Instructions:
You are a research group from BSocialMarketing, LLC. -a marketing consulting company that evaluates the effectiveness of clients’ social media activities/ websites.
As a group, you will
select a publicly-traded company
and
analyze the social media
aspects of that company.
Overview:
Over the last several years, more companies have begun to use social media as part of their overall communication and marketing strategies, and you have been asked to investigate…
how successful is their social media campaign,
what are the current trends,
how companies have changed the way they do business,
and what the future looks like in the context of social media use.
Objective of research:
Investigate how your selected company is using social media to enhance communications and business interactions within the company (internal communication: Employee) and externally with partners, vendors, customers, and the community. Social media includes but not limit to: Twitter, LinkedIn, Facebook, YouTube, etc.…
Investigate the individual company by asking…
What specific examples and details is the company using social media?
How are they being implemented? Is there a strategy?
What are their objectives?
Are they successful?
What results have they seen that can specifically be tied to social media? Increase in revenue or customer satisfaction?
What improvements could they make?
.
The definition of “soft skills” describes advantages such as attitude, habits, and social behaviour that help determine a person’s effectiveness as an employee and team member. Manners, politeness, and interpersonal skills are essential for bringing people together in today’s competitive environment.
Mastering the Art of Business Communication A Comprehensive Guide.pdfMr. Business Magazine
In the fast-paced world of business, effective communication is the key to success. Whether you’re interacting with clients, colleagues, or stakeholders, mastering the art of business communication is crucial for fostering positive relationships and achieving organizational goals.
The presentation covered business communication, including chapters on communication in the workplace, word adaptation and selection, and the writing process for business messages. The chapters discussed the importance of communication, different forms of communication, factors that affect communication, and strategies for effective writing. Specific topics included communication styles, the business communication process, problem solving, selecting words, formatting letters and emails, and writing direct messages, requests, responses, and claims in a clear and courteous manner.
Infosys is an Indian IT company known for its HR practices and communication. The document discusses HR communication at Infosys, including how communication flows in the organization, HR initiatives, and their results. It also provides background on Infosys, outlining its vision, mission, values, capabilities, and competitive advantages in areas like talent, process excellence, technology, and project management.
This document discusses the importance and process of communication in business. It makes three key points:
1. Communication is essential for businesses to function effectively as it allows for coordination between departments, clarity on goals and tasks, and ultimately higher profits. A lack of communication would severely hamper a business.
2. The objectives of business communication include informing employees, persuading stakeholders, educating staff, training workers, motivating teams, integrating divisions, building relationships, and entertaining to relieve stress.
3. The basic process of human communication involves a sender encoding a message and transmitting it through a channel to a receiver who decodes and responds. Feedback from the receiver back to the sender can clarify or confirm the message was
4 tips to overcome communication barrier at work.pptxHirect
Effective communication is the key to the success of any organization or business.When you can communicate easily with your coworkers, you can easily solve any problems or issues. Nowadays, many people have to face many communication difficulties. The message intended by the sender is not understood by the recipient in the same terms and meaning, and hence the communication is impaired. These communication barriers need to be addressed and overcome to ensure smooth and effective communication.
Management CommunicationManagement Communication .docxinfantsuk
Management Communication
Management Communication 11
1. Explain effective communication norms in a business setting
The idea that people need to have feedback, appreciation and information is a good basis for understanding how and why excellent business communication is important and compelling for success. In fact, not only do they need it for appreciation, they need it to continue to be effective and be successful. If we do not give feedback and communicate we will lose our influence and cut into creating successful results. Some of the basic business communication norms include responding to business needs. These needs include returning phone calls, following up on a request, listening intently, appreciative communication, and clear communications with details and directions, doing what you say you will do, remembering what is important to them, and valuing what is most important to them (Thompson, 2009).
Our communication styles and methods are being stretched to the limit by email, technology, lack of time and demands on our ability to do so much in our days.
Email – not only should you be returning emails in a timely way, but you need to set the context each and every time of why the email is important and what information it is that you want to deliver.
Cell phones – the ring tones that are available now are fun outside of the office, networking situations, client lunches, etc. Put them on vibrate or shut them off. Take and make calls when you are with people sparingly. Most people are not interested in listening to your conversations no matter how stimulating you think they might be.
Returning phone calls –Whether you think you have time to return the call or not, find out what people need, make sure you are clear on whether you can help them or not and then get back to your own work. People who return phone calls are trusted and respected. You do not need to make the calls long.
Handshake, body language and eye contact – ask a friend to shake hands with you and then ask them to give you feedback. Firm is good. Learn to look at a person when they
are speaking. A good part of our non verbal communication is our body – watch what your body is saying about you.
Business cards – get one and have them with you at ALL times. Do include an address, email and phone number. Name and what you do – a title is very good. If your company does not provide a business card, get one for yourself anyway.
2. Describe the role of interpersonal communication both as a manager and as an employee. What specific techniques have you used to overcome barriers to communication? Be sure to specify your role in the communication.
Role of Interpersonal Communication
Interpersonal communication plays a vital role in the business organization, is essence without communication one can't think of the existence of organization in real world. Followings are t ...
8 Effective Tips to Improve Business Communication Skills.pdfClosecall
Effective business communication skills are strong pillars of any successful business organisation, as they help with the seamless execution of both major and minor business tasks.
Effective communication is a critical component of organizational success. It is used to exchange information, persuade others to accept our message, solve problems and, even, entertain. Yet, not every organization or their leaders do it well. To become an effective communicator, you need to have the desire, understand the communication process, master basic skills and practice. Kindly Call us for More information tel: +2 01223575508 - Email: info@360solutionsegypt.com - website : www.360experientialsolutions.com
National institute of higher education system is providing training and devel...Royal Ceramics Lanka PLC
This assignment is based on type of the National Institute of Higher Education System is providing training and development in sri lanka, now is planning to start a degree providing school for the institute. Therefore it is need to communicate with the public. That means target market which is students and parents
This document provides an introduction to communication, including its definition, aspects, importance, forms, and types. Some key points:
- Communication is defined as the exchange of information between two or more people through various forms and channels. It allows for the sharing of facts, ideas, opinions, and emotions.
- There are various aspects and forms of communication, including verbal (oral and written) and non-verbal communication. Effective communication relies on both verbal and non-verbal elements.
- Communication is important for exchanging information, providing feedback, influencing others, and achieving organizational goals. It can be formal, following defined channels, or informal through casual discussions.
Wk 5 Individual Preparing for Working in TeamsTop of FormBott.docxhelzerpatrina
Wk 5 Individual: Preparing for Working in Teams
Top of Form
Bottom of Form
Assignment Content
1.
Top of Form
Collaboration is everywhere, especially in the health care industry. It is important to learn how to work and communicate in a collaborative environment. As you progress through your program, you will experience learning teams in your courses. Learning teams provide you with valuable experiences that will prepare you for working collaboratively in the health care industry.
Navigate to the University Library homepage.
Locate the Learning Team Toolkit on the upper right side of the homepage.
Create a 7- to 10-slide Microsoft® PowerPoint® presentation that identifies the Learning Team resources provided by the University and the importance of working effectively in a team. A presentation format has been provided for this assignment; however, you may choose to format your presentation in another professional manner.
Include the following in your presentation:
Slide One: Title Slide
· Title of presentation
· Your name
· Course abbreviation and course number
· Due date
· Your facilitator’s name
Slide Two: Introduction
· Describe what the Learning Team Toolkit is.
· Provide screenshots of the Learning TeamToolkit.
Slides Three and Four: Review the Learning Team Charter
· Explain the importance of the Learning Team Charter.
· Why is it created?
· Why is it important in collaborative environments?
· How can it be used during team conflicts?
· Why is it important to communicate with your faculty?
Slides Five and Six: Review the Learning Team Evaluation
· Explain the importance of the Learning Team Evaluation form.
· Why is it important to rate the members of your team?
· Why is it important that your faculty know how you would rate your team members?
Slide Seven: Learning Team Toolkit Resources
· Explain the resources available in the LearningTeam Toolkit.
Slide Eight: Importance of Team Work
· Explain the importance of team work in education and the workplace.
· Identify some strategies you would use when working in a team.
· Identify effective communication you would use when working in a team.
Slide Nine: References
· Cite 3 peer-reviewed, scholarly, or similar references.
· Format your references according to APA guidelines.
Note: Speaker notes are to be provided for each slide. Refer to the “Tutorial: Adding Speaker Notes to Microsoft® PowerPoint® Presentations” document for more information on how to add speaker notes to your presentation.
Note: The University’s Center for Writing Excellence provides samples of different deliverables. Under Samples, you will find a sample Microsoft® PowerPoint® presentation to use as a reference while creating your presentation.
Cite 3 peer-reviewed, scholarly, or similar references to support your presentation.
Format your assignment according to APA guidelines. Include a title slide, detailed speaker notes, and a reference slide.
Submit your assignment.
Bottom of Form
INFO FROM THE BOOK ...
Week8 portfolio project_bestpracticesinbusinesswritingandcommunication_k_leeKate Lee
This document provides an overview of best practices in business writing and communication. It discusses what employers want in employees, effective communication processes and strategies, and tips for different types of business writing and presentations. The document is divided into 8 sections that cover topics such as oral and written communication, ethical communication, intercultural communication, writing tips, use of digital media, dealing with positive and negative messages, creating multimedia presentations, and writing business reports, plans and proposals.
Week8_portfolio project_best_practices_in_business_writing_and_communication_...Kate Lee
This document provides an overview of best practices in business writing and communication. It discusses what employers want in employees, effective communication processes and strategies, dealing with conflict, and tips for written, oral, intercultural, and electronic business communication. The document also covers developing ethical business communication, professionalism in the workplace, creating multimedia presentations, writing business reports, plans and proposals.
Week portfolio project best practices in business writing and communication_kleeKate Lee
This document provides an overview of best practices in business writing and communication. It discusses what employers want in employees, effective communication processes and strategies, dealing with conflict, and tips for written, oral, intercultural, and electronic business communication. The document also covers developing ethical business communication, professionalism in the workplace, creating multimedia presentations, writing business reports, plans and proposals.
Discus the Effective communication in workplace (updated 2023).docxintel-writers.com
Effective communication
in the workplace is crucial for the smooth functioning of an organization and the achievement of collective goals. It involves the exchange of information, ideas, and feedback in a clear, concise, and meaningful manner.
Here are some key aspects to discuss regarding effective communication in the workplace:
1.Clear and Open Communication Channels: Organizations should establish clear communication channels that allow employees to express their thoughts, concerns, and ideas. This can be done through various means, such as face-to-face meetings, email, instant messaging platforms, or project management tools. Transparent and accessible communication channels foster collaboration, trust, and a sense of belonging among employees.
2.Active Listening: Effective communication involves active listening, where individuals pay attention to both verbal and nonverbal cues from the speaker. Active listening shows respect, empathy, and a willingness to understand the message being conveyed. It helps prevent misunderstandings, allows for better problem-solving, and promotes a positive work environment.
3.Clarity and Conciseness: Clear and concise communication helps to ensure that messages are easily understood and minimize the chances of misinterpretation. It involves using simple and direct language, avoiding jargon or technical terms, and organizing information in a logical and structured manner. Being mindful of the receiver’s knowledge and background can help tailor the communication appropriately.
The document discusses effective communication in diverse workplaces. It explains that effective communication is key to success in multicultural organizations as it allows people from different backgrounds to understand each other. The document outlines 4 modules on understanding communication, different communication methods, factors that influence effectiveness, and assessing communication skills. It emphasizes developing skills like active listening, managing assumptions, and overcoming barriers to ensure clear understanding between all employees.
This document provides a study guide for a COM 295 final exam, including sample exam questions and answers. It recommends visiting www.com295study.com for more study materials. The questions cover topics like resume writing, presentation skills, persuasive communication, intercultural communication, and communication theory.
Dear students get fully solved assignments
Send your semester & Specialization name to our mail id :
“ help.mbaassignments@gmail.com ”
or
Call us at : 08263069601
Dear students get fully solved assignments
Send your semester & Specialization name to our mail id :
help.mbaassignments@gmail.com
or
call us at : 08263069601
InstructionsYou are to create YOUR OWN example of each of t.docxvanesaburnand
Instructions:
You are to create YOUR OWN example of each of the devices. One example per device. Please underline your example in each sentence.
Example:
1. The girl ran
as
fast
as
a cheetah in the relay race. (Simile)
2.
Ouch!
I hurt my hand moving the chair away from the desk. (Onomatopoeia)
.
InstructionsYou are a research group from BSocialMarketing, LLC.docxvanesaburnand
Instructions:
You are a research group from BSocialMarketing, LLC. -a marketing consulting company that evaluates the effectiveness of clients’ social media activities/ websites.
As a group, you will
select a publicly-traded company
and
analyze the social media
aspects of that company.
Overview:
Over the last several years, more companies have begun to use social media as part of their overall communication and marketing strategies, and you have been asked to investigate…
how successful is their social media campaign,
what are the current trends,
how companies have changed the way they do business,
and what the future looks like in the context of social media use.
Objective of research:
Investigate how your selected company is using social media to enhance communications and business interactions within the company (internal communication: Employee) and externally with partners, vendors, customers, and the community. Social media includes but not limit to: Twitter, LinkedIn, Facebook, YouTube, etc.…
Investigate the individual company by asking…
What specific examples and details is the company using social media?
How are they being implemented? Is there a strategy?
What are their objectives?
Are they successful?
What results have they seen that can specifically be tied to social media? Increase in revenue or customer satisfaction?
What improvements could they make?
.
InstructionsYou are attending an international journalist event.docxvanesaburnand
Instructions:
You are attending an international journalist event and have been chosen to give a presentation of the roles of the media in influencing government and its citizens. Identify and describe the possible roles of the media in influencing government and its citizens using specific descriptive examples.
Please create a PowerPoint presentation to assist you in your presentation. As you complete your presentation, be sure to: Use speaker's notes to expand upon the bullet point main ideas on your slides, making references to research and theory with citation. Proof your work Use visuals (pictures, video, narration, graphs, etc.) to compliment the text in your presentation and to reinforce your content.
Do not just write a paper and copy chunks of it into each slide. Treat this as if you were going to give this presentation live.
Presentation Requirements:
(APA format) Length: 8-10 substantive slides (excluding cover and references slides)
Font should not be smaller than size 16-point Parenthetical in-text citations included and formatted in APA style
References slide (a minimum of 2 outside scholarly sources plus the textbook and/or the weekly lesson for each course outcome)
Title and introduction slide required
.
InstructionsWrite the Organizational section of your project pap.docxvanesaburnand
Instructions
Write the Organizational section of your project paper. This section should be 4 page and include at least 5 APA formatted references one of which may be the company or SBA website depending on your type of project.
This section should include the following:
The organization’s mission and vision (business plan – write a mission statement)
The organization's structure - How does this compare to competitors? Based on the organization's structure - how receptive to change will the organization be?
The management chart showing levels and responsibility. What type of organization is it (matrix, hierarchical or something else?)
A description of employees and/or headcount in the organization:
For the company analysis: How diverse is the company’s workforce? Leadership? Is diversity company-wide or are certain levels or positions more or less diverse than others?
For the business plan: how will you incorporate diversity into your organization?
Discussion of concepts such as leadership, management, and role theories - how they are reflected in the organization?
.
InstructionsWrite a two-page (double spaced, Times New Roman S.docxvanesaburnand
Instructions
Write
a two-page (double spaced, Times New Roman Size 12) response to
one
of the following questions. Cite the week’s readings at least
twice
in your answer from
The Human Condition by
Hannah, Arendt. The University of Chicago Press; 2nd edition
Questions:
Define Labor, Work, and Action from the perspective of Arendt.
Where does politics fall for Arendt; the public or the private?
How are necessity and Action related to one another for Arendt?
.
InstructionsWrite a thesis statement in response to the topi.docxvanesaburnand
Instructions
Write a thesis statement in response to the topic:
Should world leaders use a pandemic crisis brought about by a killer virus to boost their own popularity?
To help you organize your paper, compose a topic sentence for each point in the thesis.
.
InstructionsWhat You will choose a current issue of social.docxvanesaburnand
Instructions:
What:
You will choose a current issue of social justice, research it, and write an analysis of the topic, using support from your research, and including knowledge gained and referenced from your textbook.
How:
should be 4-6 pages in length, double spaced, Times New Roman, 12 point font. Should include a title page and a reference page (these two pages are not included in the required 5-6 pages).
Some questions to consider while researching and writing about your topic:
• Why is this topic controversial?
• What are some of the causes?
• What are some of the effects?
• Who does it affect? (who = social class, race/ethnicity, age range)
• Is it happening all over the U.S., or are there regions where it is more of (or less of) an issue?
• What needs to happen for it to change?
• What is being done about it? What is NOT being done about it?
• Who (person, group or organization) might have the power to improve or fix it?
The Textbook is:
Making a Difference: Using Sociology to Create a Better World, 1st ed.
By: Michael Schwalbe
Please let me know if it is needed and I will try and upload the textbook
.
InstructionsWrite a paper about the International Monetary Syste.docxvanesaburnand
Instructions
Write a paper about the International Monetary System that addresses each of the following issues:
· Define the International Monetary System and outline the history of the system.
· Describe and provide examples of what is meant by “currency regimes,” and define selected types of regimes and form an argument for selecting fixed exchange rate and arguments for selecting flexible exchange rates.
· Describe and define the creation of the Euro and discuss the benefits as well as the problems associated with the creation of this currency.
Support your paper with at least five (5) resources. In addition to these specified resources, other appropriate scholarly resources, including older articles, may be included. Your paper should demonstrate thoughtful consideration of the ideas and concepts that are presented in the course and provide new thoughts and insights relating directly to this topic. Your response should reflect scholarly writing and current APA standards.
Length: 5-7 pages (not including title and reference pages).
Eiteman, D., Stonehill, M., & Moffett, M. (2016). Multinational business finance. Boston, MA: Prentice-Hall.
Read Chapters 1, 2
This is a major resource, however, I think the assignment can be accomplished without it. I can’t seem to be able to download the book.
The global company's challenge.
Authors:
Dewhurst, Martin1
Harris, Jonathan2
Heywood, Suzanne
Aquila, Kate
Source:
McKinsey Quarterly. 2012, Issue 3, p76-80. 5p.
Document Type:
Article
Subject Terms:
*International business enterprises
*Emerging markets
*Economies of scale
*Contracting out
*Risk management in business
*Business models
*Executives
*Financial leverage
*Globalization
*Research & development
Developing countries
Company/Entity:
International Monetary Fund DUNS Number: 069275188
Aditya Birla Management Corp. Pvt. Ltd.
International Business Machines Corp. DUNS Number: 001368083 Ticker: IBM
NAICS/Industry Codes:
919110 International and other extra-territorial public administration
928120 International Affairs
541712 Research and Development in the Physical, Engineering, and Life Sciences (except Biotechnology)
541711 Research and Development in Biotechnology
Abstract:
The article focuses on the management of risks, costs, and strategies by international businesses in emerging markets. It states that the International Monetary Fund reported that the ten fastest-growing economies after 2012 will all be in developing countries. It mentions that technology company International Business Machines expects by 2015 to earn 30 percent of revenues in emerging markets compared to 17 percent in 2009, while Indian multinational conglomerate Aditya Birla Group earns over half of its revenue outside India and has operations in 40 nations. It talks about the benefit of economies of scale in shared services enjoyed by large global companies and comments that the ability to outsource business services and manufacturing is benefiting local busine.
InstructionsWrite a comprehensive medical report on a disease we.docxvanesaburnand
This document provides instructions for a medical student to write a 4-6 page report in APA format on one of several diseases studied, including gastroesophageal reflux disease, appendicitis, hepatitis, cholecystitis, pancreatitis, myocardial infarction, digitalis or hypertension. The report should include relevant medical history, testing/diagnostics, treatment options and a recommended plan of action for the chosen disease. Students are directed to submit their report as a Microsoft Word document to the designated Submissions Area by the assigned due date.
InstructionsWhether you believe” in evolution or not, why is it.docxvanesaburnand
Instructions
Whether you “believe” in evolution or not, why is it important to be knowledgeable about Darwin's theory? How might genetics and evolution apply to our modern society when we consider the differences between people? Should we stratify people based on intelligence or other specific qualities? Have you observed traits in your parents that you do not like and see them in yourself? (You do not have to be specific about personal issues but can write about issues in a general sense.)Your journal entry must be at least 200 words in length. No references or citations are necessary.
.
InstructionsWe have been looking at different psychological .docxvanesaburnand
This document provides instructions to analyze Michelle Obama's social media accounts using various psychological theories including schema/script theory, cultivation theory, agenda-setting theory, social learning theory, and uses and gratifications theory. The analysis should include an introduction of Michelle Obama and her social media use, examples of how each theory applies to her social media accounts, and conclusions.
InstructionsThis written assignment requires the student to inve.docxvanesaburnand
Instructions
This written assignment requires the student to investigate his/her local, state and federal legislators and explore their assigned committees and legislative commitments. The student is expected to investigate current and actual legislative initiatives that have either passed or pending approval by the house, senate or Governor’s office. The student will draft a letter to a specific legislator and offer support or constructive argument against pending policy or legislation. The letter must be supported with a minimum of 3 evidence based primary citations. (See Rubric)
.
InstructionsThe Art Form Most Meaningful to MePick the form .docxvanesaburnand
Instructions
The Art Form Most Meaningful to Me
Pick the form of cultural expression most important to you. It could be music, theater, dance, visual arts—whatever excites and/or inspires you most. Describe:
Its most significant characteristics (e.g., visual, audio, etc.)
Your favorite artists in this art, and why.
The one example of this art that inspires you most.
500 words
.
InstructionsThink of a specific topic and two specific kin.docxvanesaburnand
Instructions
Think of a specific topic and two specific kinds of audiences.
Then write a short example (150–200 words) of how this topic might be presented to each of the two audiences.
How does the intended audience influence the choice of words and use of language in a document?
.
InstructionsThere are different approaches to gathering risk da.docxvanesaburnand
Instructions:
There are different approaches to gathering risk data which include qualitative and quantitative data collection.
Select three limitations to traditional cost risk analysis. Explain in 250 words how qualitative and quantitative data collection are different. Also, discuss how the risk driver approach can be useful in minimizing the limitation to traditional cost risk analysis.
Please be sure to validate your opinions and ideas with citations and references in APA format.
.
InstructionsThe Public Archaeology Presentation invites you.docxvanesaburnand
Instructions
The Public Archaeology Presentation invites you to evaluate the public archaeology outreach of a site such as an archaeological excavation that is open to the public, an outdoor museum that is hosting or has hosted archaeological excavations, a museum with archaeological collections, etc.* Using the insight you have gained in this course about important topics in archaeology such as archaeological method and theory, subsistence, cultural patterns in prehistory, and environmental interaction, evaluate the ways in which, at the site you have chosen, the knowledge gained from archaeological excavations is being used, or is not being used, to highlight and address issues in the local, regional, or global communities. For example, current issues often addressed in public archaeology include historic preservation, economic growth, environmental degradation, looting, STEM (Science, Technology, Engineering, Math) education, volunteer opportunities, and more. You will present your findings to your classmates in the Week 8 Public Archaeology discussion in the form of a multimedia presentation.
Any of the sites listed above are ideal for this project. If you are considering a site and are unsure whether it would be suitable for the Public Archaeology Presentation, discuss the site with your instructor. If you are having trouble locating archaeological excavations or museums in your area, check with your local Chamber of Commerce or Tourism Bureau or the Anthropology department/professor at the nearest college or university. Some small sites have limited funding and are not able to advertise extensively.
Guidelines
Your assignment will take the form of a multimedia presentation, such as a YouTube video, blog, PowerPoint presentation, etc. Ideally, your presentation will include audio, but if this is not possible, your presentation must include sufficient text to explain your findings and conclusions.
By Wednesday of Week 8, you will submit a short introduction and a link to your presentation in a designated discussion area AND in the Assignments Folder (this allows me to provide you with private feedback and a grade). Your presentation must be shared online, but you may choose how to do so. There are many free tools out there. Check out the following website for some ideas:
http://blog.crazyegg.com/2013/05/28/online-presentation-tools/
.
Speak and/or write professionally using standard English. If speaking, pay attention to correct grammar and enunciation. If writing, check your spelling and grammar carefully. Poor grammar, spelling, and/or enunciation may affect your grade.
Your presentation must include a written References section in proper citation format detailing the sources you used.
Initial Research
Once you have chosen a site and your instructor has approved it, conduct research using the UMUC Library databases, the internet, and other sources (nearby public librarie.
InstructionsThe tools of formal analysis are the starting point .docxvanesaburnand
Instructions
The tools of formal analysis are the starting point for understanding any work of art; these tools help you realize how a work of art was made and develop a deeper appreciation of it.
Step 1: Examine
Choose a work of art (1.3.6 (Caravaggio p. 79);
or
2.2.27 (Baca p. 224);
or
4.1.13 (Rivera p. 576)).
Start your formal analysis by taking a long look at the artwork using Part I of this book, the elements and principles of art as they relate to your chosen work.
Step 2: Write
Work of Art information:
State the title, artist, date, dimensions, and medium (what it is made of).
State the name of the exhibition in which the work was displayed/ where the artwork is located
Draft a thorough, detailed description of the work of art you chose.
Be sure to:
Write your
formal analysis
. Visually analyze and describe the contents of the work of art. Apply a minimum of 5 elements
and
5 principles of art vocabulary words as you discuss the art.
Include an additional
method of analysis
that is discussed in chapter 1.10 (Learning Module 2.5) to guide your research in order to understand why the artwork was made and what its message is.
Investigate the artist’s life when the work was created. Delve into the time and place in which he or she lived.
What symbols did the artist use, and what was his or her state of mind? Recognize that some artworks are meant to convey distinct messages, which were clear to their contemporary audiences.
Step 3:
Organize your findings into a combined analysis paper
using MLA format
. Your analysis should be a minimum of 800 words.
Use reliable sources. Include your research, as well as your own opinions, to form your interpretation of the artwork.
Before you submit... make sure that you have the following:
Formal analysis of the work of art selected
Identify and discuss one additional mode of analysis
The analysis length should be 3 - 5 pages
Use MLA format (Times New Roman 12 point size font, double-spaced, appropriate in-text citations, Works Cited page, etc...)
Cite external sources
Similarity Report must within 0-10%
.
InstructionsThe Homeland Security (DHS) agency is intended t.docxvanesaburnand
The document provides instructions for a 10-12 page paper on the Department of Homeland Security's (DHS) structure, capabilities, areas for improvement regarding counter-terrorism efforts, and how it works with intelligence agencies. It asks the writer to analyze DHS capabilities to determine the most likely types of attacks, identify DHS strengths and weaknesses, examine inter-agency cooperation, and summarize findings and recommendations in a 2-page executive brief. It also prompts drafting a thesis statement on the topic of increasing threats in cyberspace.
InstructionsThe student should describe how learning abou.docxvanesaburnand
Instructions:
The student should describe how learning about entrepreneurship would help them (a) know more about themselves, (b) identify their purpose in life, and (c) identify how they could positively transform the world.
To answer, the student must:
to. Use a maximum of 150 words
b. Choose font size 12 points Times New Roman or Arial
c. Separate lines to space and a half (1.5)
d. Validate your answer using at least two references
and. Include bibliography of references at the end of the forum
.
ISO/IEC 27001, ISO/IEC 42001, and GDPR: Best Practices for Implementation and...PECB
Denis is a dynamic and results-driven Chief Information Officer (CIO) with a distinguished career spanning information systems analysis and technical project management. With a proven track record of spearheading the design and delivery of cutting-edge Information Management solutions, he has consistently elevated business operations, streamlined reporting functions, and maximized process efficiency.
Certified as an ISO/IEC 27001: Information Security Management Systems (ISMS) Lead Implementer, Data Protection Officer, and Cyber Risks Analyst, Denis brings a heightened focus on data security, privacy, and cyber resilience to every endeavor.
His expertise extends across a diverse spectrum of reporting, database, and web development applications, underpinned by an exceptional grasp of data storage and virtualization technologies. His proficiency in application testing, database administration, and data cleansing ensures seamless execution of complex projects.
What sets Denis apart is his comprehensive understanding of Business and Systems Analysis technologies, honed through involvement in all phases of the Software Development Lifecycle (SDLC). From meticulous requirements gathering to precise analysis, innovative design, rigorous development, thorough testing, and successful implementation, he has consistently delivered exceptional results.
Throughout his career, he has taken on multifaceted roles, from leading technical project management teams to owning solutions that drive operational excellence. His conscientious and proactive approach is unwavering, whether he is working independently or collaboratively within a team. His ability to connect with colleagues on a personal level underscores his commitment to fostering a harmonious and productive workplace environment.
Date: May 29, 2024
Tags: Information Security, ISO/IEC 27001, ISO/IEC 42001, Artificial Intelligence, GDPR
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Find out more about ISO training and certification services
Training: ISO/IEC 27001 Information Security Management System - EN | PECB
ISO/IEC 42001 Artificial Intelligence Management System - EN | PECB
General Data Protection Regulation (GDPR) - Training Courses - EN | PECB
Webinars: https://pecb.com/webinars
Article: https://pecb.com/article
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For more information about PECB:
Website: https://pecb.com/
LinkedIn: https://www.linkedin.com/company/pecb/
Facebook: https://www.facebook.com/PECBInternational/
Slideshare: http://www.slideshare.net/PECBCERTIFICATION
it describes the bony anatomy including the femoral head , acetabulum, labrum . also discusses the capsule , ligaments . muscle that act on the hip joint and the range of motion are outlined. factors affecting hip joint stability and weight transmission through the joint are summarized.
This slide is special for master students (MIBS & MIFB) in UUM. Also useful for readers who are interested in the topic of contemporary Islamic banking.
A review of the growth of the Israel Genealogy Research Association Database Collection for the last 12 months. Our collection is now passed the 3 million mark and still growing. See which archives have contributed the most. See the different types of records we have, and which years have had records added. You can also see what we have for the future.
বাংলাদেশের অর্থনৈতিক সমীক্ষা ২০২৪ [Bangladesh Economic Review 2024 Bangla.pdf] কম্পিউটার , ট্যাব ও স্মার্ট ফোন ভার্সন সহ সম্পূর্ণ বাংলা ই-বুক বা pdf বই " সুচিপত্র ...বুকমার্ক মেনু 🔖 ও হাইপার লিংক মেনু 📝👆 যুক্ত ..
আমাদের সবার জন্য খুব খুব গুরুত্বপূর্ণ একটি বই ..বিসিএস, ব্যাংক, ইউনিভার্সিটি ভর্তি ও যে কোন প্রতিযোগিতা মূলক পরীক্ষার জন্য এর খুব ইম্পরট্যান্ট একটি বিষয় ...তাছাড়া বাংলাদেশের সাম্প্রতিক যে কোন ডাটা বা তথ্য এই বইতে পাবেন ...
তাই একজন নাগরিক হিসাবে এই তথ্য গুলো আপনার জানা প্রয়োজন ...।
বিসিএস ও ব্যাংক এর লিখিত পরীক্ষা ...+এছাড়া মাধ্যমিক ও উচ্চমাধ্যমিকের স্টুডেন্টদের জন্য অনেক কাজে আসবে ...
Beyond Degrees - Empowering the Workforce in the Context of Skills-First.pptxEduSkills OECD
Iván Bornacelly, Policy Analyst at the OECD Centre for Skills, OECD, presents at the webinar 'Tackling job market gaps with a skills-first approach' on 12 June 2024
Strategies for Effective Upskilling is a presentation by Chinwendu Peace in a Your Skill Boost Masterclass organisation by the Excellence Foundation for South Sudan on 08th and 09th June 2024 from 1 PM to 3 PM on each day.
Main Java[All of the Base Concepts}.docxadhitya5119
This is part 1 of my Java Learning Journey. This Contains Custom methods, classes, constructors, packages, multithreading , try- catch block, finally block and more.
हिंदी वर्णमाला पीपीटी, hindi alphabet PPT presentation, hindi varnamala PPT, Hindi Varnamala pdf, हिंदी स्वर, हिंदी व्यंजन, sikhiye hindi varnmala, dr. mulla adam ali, hindi language and literature, hindi alphabet with drawing, hindi alphabet pdf, hindi varnamala for childrens, hindi language, hindi varnamala practice for kids, https://www.drmullaadamali.com
How to Make a Field Mandatory in Odoo 17Celine George
In Odoo, making a field required can be done through both Python code and XML views. When you set the required attribute to True in Python code, it makes the field required across all views where it's used. Conversely, when you set the required attribute in XML views, it makes the field required only in the context of that particular view.
Reimagining Your Library Space: How to Increase the Vibes in Your Library No ...Diana Rendina
Librarians are leading the way in creating future-ready citizens – now we need to update our spaces to match. In this session, attendees will get inspiration for transforming their library spaces. You’ll learn how to survey students and patrons, create a focus group, and use design thinking to brainstorm ideas for your space. We’ll discuss budget friendly ways to change your space as well as how to find funding. No matter where you’re at, you’ll find ideas for reimagining your space in this session.
13. technology are not automatic. The following methods can help
you use communication technology effectively:
Keep technology in perspective. Technology is an aid to
interpersonal communication, not a replacement for it. By
focusing on your message and your audience, you can avoid
falling into the trap of letting technology get in the way of
successful communication.
Guard against information overload and information addiction.
The overuse or misuse of communication technology can lead to
information overload, in which people receive more information
than they can effectively process. Beyond simple overload,
some workers are beginning to show signs of information
technology addiction—to the point of craving the stimulation of
being connected practically around the clock, even while on
vacation. As a recipient, you often have some level of control
over the number and types of messages you choose to receive.
Use the filtering features of your communication systems to
isolate high-priority messages that deserve your attention. Also,
be wary of subscribing to too many blog feeds, Twitter follows,
Facebook updates, and other sources of recurring messages.
Focus on the information you truly need to do your job.
Use technological tools productively. Facebook, Twitter,
YouTube, IM, and other technologies are key parts of what has
been called the “information technology paradox,” in which
information tools can waste as much time as they save.
Concerns over inappropriate use of social networking sites, for
example, have led many companies to ban employees from
accessing them during work hours.
Reconnect with people frequently. Even in the best
circumstances, technology can not match the rich experience of
person-to-person contact. Therefore, even enthusiastic users
know that technology has limits. Remember to step out from
behind technology frequently to learn more about the people
that you work with—and to let them learn more about you.
20. 2.Describe the communication skills employers will expect you
to have and the nature of communicating in an organization by
using an audience-centered approach
3.Describe the communication process model and the ways that
social media are changing the nature of business communication
4.List four general guidelines for using communication
technology effectively
5.Define ethics, explain the difference between an ethical
dilemma and an ethical lapse, and list six guidelines for making
ethical communication choices
*
The essence of communication is sharing—providing data,
information, insights, and inspiration in an exchange that
benefits both you and the people with whom you are
communicating. Richard L. Daft, Management, 6th ed.
(Cincinnati: Thomson South-Western, 2003), 580. Businesses
and relationships thrive on effective communication. Learn to
be a valuable contributor to your company and advance your
career success through effective business communication skills.
*
In a business environment you need to be prepared to share
complex ideas. Simplify your communications by being
specific, including appropriate details, and by being concise.
Even if you decide to work for yourself and build your own
business your confidence will increase when you are able to
communicate with a wide range of audiences, from attorneys to
prospective investors. Additionally, whether you work for
someone else or yourself, become an effective leader and
Increase your odds of getting a new client or getting promoted
to management by proving your ability to speak and write
effectively.
*
Whether you are working for a company or for yourself,
effective communication will contribute to an organization’s
success. Persuade customers through clear, detailed, data
driven, and ethical communications. Increase employee
21. productivity and workplace satisfaction through practical,
concise, factual communication. Improve decision making with
timely and reliable information.
*
Provide useful information to recipients to aid them in
responding to your message, where appropriate. Avoid
including unnecessary and irrelevant details, instead provide
practical content. Include all of the necessary facts and
information in your messages and support your message with
appropriate data or evidence to avoid being vague. Spend time
editing your message to be concise. Don’t waste your
audience’s time by including unnecessary content.
Review your message for clarity to ensure your audience
understands the intended meaning and, where applicable,
explain how your audience will benefit from your message.
*
This section covered the following elements involved in
Understanding Why Communication Matters: Communication is
Important to Your CareerCommunication is Important to Your
CompanyBe an Effective Communicator
This concludes our discussion of Understanding Why
Communication Matters. The next section will cover
Communicating in Today’s Global Business Environment.
*
You’ve been communicating your entire life, of course, but if
you don’t have a lot of work experience yet, meeting the
expectations of a professional environment might require some
adjustment. This section offers a brief look at the unique
challenges of business communication, the skills that employers
will expect you to have, the nature of communication in an
organizational environment, and the importance of adopting an
audience-centered approach.
*
No matter how good you are at accounting, engineering, law, or
whatever professional specialty you pursue, employers expect
22. you to be competent at a wide range of communication tasks. In
fact, employers start judging your ability to communicate before
you even show up for your first interview, and the process of
evaluation never really stops. Fortunately, the following skills
that employers expect are the same skills that will help you
advance in your career:Organizing ideas and information
logically and completelyExpressing ideas and information
coherently and persuasivelyActively listening to
othersCommunicating effectively with people from diverse
backgrounds and experiencesUsing communication technologies
effectively and efficiently
*Following accepted standards of grammar, spelling, and other
aspects of high quality writing and speakingAdapting your
messages and communication styles to specific audiences and
situationsCommunicating in a civilized manner that reflects
contemporary expectations of business etiquetteCommunicating
ethically, even when choices are not crystal clearManaging your
time wisely and using resources efficiently
*
In a formal communication network, information flows along
the lines of command in a company’s organizational
structure:Upward communication flows from employees to
executives. Downward communication flows from executives to
employees. Horizontal communication flows between
departments.
Every organization also has an informal communication network
(a grapevine) that operates anywhere two or more employees are
in contact. Some of this informal communication takes place
naturally as a result of employee interaction both on the job and
in social settings, and some of it takes place when the formal
communication network does not provide the information that
employees want. In fact, the inherent limitations of formal
communication networks helped spur the growth of social media
and the Business Communication 2.0 concept.
*
The formal communication network is defined by the
23. relationships between the various job positions in the
organization. Messages can flow upward (from a lower-level
employee to a higher-level employee), downward (from a
higher-level employee to a lower-level employee), and
horizontally (across the organization, between employees at the
same or similar levels).
*
*
An audience-centered approach means understanding and
respecting the members of your audience, and making every
effort to get your message across in a way that is meaningful to
them. This approach is also known as adopting the “you”
attitude (focusing on the audience), as opposed to writing
messages that are about “me’ (focusing on yourself). Learn as
much as you can about your audience, such as their biases,
education, and personal and professional styles. If you are
addressing strangers and unable to find out more about them,
use your common sense and imagination to project yourself into
their position.
This ability to relate to the needs of others is a key part of
emotional intelligence, widely considered to be a vital
characteristic of successful managers and leaders. The more you
know about the people that you are communicating with, the
easier it will be to relate to their needs—which, in turn, will
make it easier for them to hear, understand, and respond to your
message.
This section covered the following elements involved in
Communicating in Today’s Business Environment: What
Employers ExpectCommunicating in an Organizational
ContextAudience-Centered Approach
This concludes our discussion of Understanding Why
Communication Matters. The next section will cover
Understanding the Communication Process.
*
As you no doubt know from your personal interactions over the
24. years, even well-intentioned communication efforts can fail.
Messages can get lost or simply ignored. The receiver of a
message can interpret it in ways the sender never imagined. In
fact, two people receiving the same information can reach
different conclusions about what it means.
Fortunately, by understanding communication as a process with
distinct steps, you can improve the odds that your messages will
reach their intended audiences and produce their intended
effects. This section explores the communication process in two
stages: first by following a message from one sender to one
receiver in the basic communication model, and second by
expanding on that basic scenario to include multiple messages
and participants in the social communication model.
*
*
By viewing communication as a process, such as the following,
you can identify and improve the skills that you need to be more
successful. The sender has an idea.The sender encodes the idea
as a message.The sender produces the message in a
transmittable medium. The sender transmits the message
through a channel. The audience receives the message. The
audience decodes the message. The audience responds to the
message. The audience sends feedback.
The communication process presents many opportunities for
messages to get lost, distorted, or misinterpreted as they travel
from sender to receiver. Fortunately, you can take action at
every step in the process to increase your chances of success.
Set the tone for effective communication by preventing
potential problems and by being prepared with solutions to
problems that may arise.
*
The basic communication model reviewed in the previous slide
shows how a single idea moves from one sender to one receiver.
The social communication model on the other hand illustrates
how new technologies have facilitated a more interactive and
conversational approach to communication.
25. *
Traditional business communication strategies tend to include
limited channels for message distribution and they are typically
unidirectional. Business communication 2.0 tendencies however
encourage collaboration and message delivery through many
channels.
*
This section covered the following elements involved in
Exploring The Communication Process: Communication
ProcessBecoming an Effective Business CommunicatorSocial
Communication ModelBusiness Communication 1.0 vs. 2.0
Tendencies
This concludes our discussion of Understanding The
Communication Process. The next section will cover Using
Technology for Effective Communication.
*
Today’s businesses rely heavily on technology to enhance
communication. In fact, many of the technologies you might use
in your personal life, from microblogs to video games to virtual
worlds, are also used in business. You will find technology
discussed extensively throughout this book, with specific advice
on using both common and emerging tools.
*
*
Anyone who has used a computer knows that the benefits of
technology are not automatic. The following methods can help
you use communication technology effectively:
Keep technology in perspective. Technology is an aid to
interpersonal communication, not a replacement for it. By
focusing on your message and your audience, you can avoid
falling into the trap of letting technology get in the way of
successful communication.
Guard against information overload and information addiction.
The overuse or misuse of communication technology can lead to
information overload, in which people receive more information
than they can effectively process. Beyond simple overload,
26. some workers are beginning to show signs of information
technology addiction—to the point of craving the stimulation of
being connected practically around the clock, even while on
vacation. As a recipient, you often have some level of control
over the number and types of messages you choose to receive.
Use the filtering features of your communication systems to
isolate high-priority messages that deserve your attention. Also,
be wary of subscribing to too many blog feeds, Twitter follows,
Facebook updates, and other sources of recurring messages.
Focus on the information you truly need to do your job.
Use technological tools productively. Facebook, Twitter,
YouTube, IM, and other technologies are key parts of what has
been called the “information technology paradox,” in which
information tools can waste as much time as they save.
Concerns over inappropriate use of social networking sites, for
example, have led many companies to ban employees from
accessing them during work hours.
Reconnect with people frequently. Even in the best
circumstances, technology can not match the rich experience of
person-to-person contact. Therefore, even enthusiastic users
know that technology has limits. Remember to step out from
behind technology frequently to learn more about the people
that you work with—and to let them learn more about you.
This section covered the following elements involved in Using
Technology for Effective Communication: Technology as an
Aid to Interpersonal CommunicationAvoid Information
OverloadUse Technology ProductivelyReconnect with People
This concludes our discussion of Using Technology for
Effective Communication. The next section will cover
Committing to Ethical Communications.
*
Ethics are the accepted principles of conduct that govern
behavior within a society. Ethical behavior is a companywide
concern, but because communication efforts are the public face
of a company, they are subjected to particularly rigorous
scrutiny from regulators, legislators, investors, consumer
27. groups, environmental groups, labor organizations, and anyone
else affected by business activities. Ethical communication
includes all relevant information, is true in every sense, and is
not deceptive in any way. In contrast, unethical communication
can distort the truth or manipulate audiences in a variety of
ways
*
Ethics are the accepted principles of conduct that govern
behavior within a society. Put another way, ethical principles
define the boundary between right and wrong. Ethical
communication is true in every sense, includes all relevant
information, and is not deceptive in any way.
*
*
Unethical communication can include falsehoods and
misleading information. Some examples of unethical business
communication include the following:Plagiarism. Stealing
someone else’s words or other creative products and ideas and
claiming them as your own.Selective misquoting. Deliberately
omitting damaging or unflattering comments to paint a better
(but untruthful) picture of you or your company.Distorting
visuals. Making a product look bigger or changing the scale of
graphs and charts to exaggerate or conceal differences.Omitting
essential information. If your audience needs certain
information to make intelligent, objective decisions, then that
information is essential.Misrepresenting numbers. Falsifying
statistics or manipulating data to support your assertions.
Failing to respect privacy or information security needs. Failing
to respect the privacy of others or failing to protect information
entrusted to your care can also be considered unethical.
*
Every company has responsibilities to its stakeholders, and
those various groups often have competing interests. In some
situations, what is right for one group may be wrong for
another. Moreover, as you attempt to satisfy the needs of a
28. particular group, you may be presented with an option that
seems right on the surface but somehow feels wrong.
When people must choose between competing interests and
weigh difficult tradeoffs, they are facing a dilemma. An ethical
dilemma involves choosing among alternatives that are not
clear-cut (perhaps two conflicting alternatives are both ethical
and valid, or perhaps the alternatives lie somewhere in the gray
area between clearly right and clearly wrong). Unlike a
dilemma, an ethical lapse is a clearly unethical or illegal choice.
The pressure to produce results or justify decisions can make
unethical communication a tempting choice.
*
To ensure ethical business communications, three elements need
to be in place: ethical individuals, ethical company leadership,
and the appropriate policies and structures to support
employees’ efforts to make ethical choices.
Some companies lay out an explicit ethical policy by using a
written code of ethics to help employees determine what is
acceptable. A code is often part of a larger program of
employee training and communication channels that allows
employees to ask questions and report instances of questionable
ethics.
One helpful way to make sure that your messages are ethical is
to consider your audience: What does your audience need? What
will help your audience the most?
*
Whether or not formal guidelines are in place, every employee
has the responsibility to communicate in an ethical manner. In
the absence of clear guidelines, ask yourself the following
questions about your business communications:Have you
defined the situation fairly and accurately?What is your
intention in communicating the message?What impact will the
message have on the people who receive it, or who might be
affected by it?Will the message achieve the greatest possible
29. good while doing the least possible harm?Will the assumptions
that you have made change over time? That is, will a decision
that seems ethical now seem unethical in the future?Are you
comfortable with your decision? Would you be embarrassed if it
were printed in tomorrow’s newspaper or spread across the
Internet? Think about a person whom you admire and ask
yourself what he or she would think of your decision.
This section covered the following elements involved in
Committing to Ethical Communications: Ethical
CommunicationsUnethical CommunicationsRecognizing Ethical
IssuesMaking Ethical ChoicesGeneral Ethical Guidelines
This concludes our discussion of Committing to Ethical
Communications. The presentation will close with a review of
this chapter’s learning objectives.
*
*
This concludes the PowerPoint presentation on Chapter 1,
“Achieving Success Through Effective Business
Communication.” During this presentation, we have
accomplished the following learning objectives:
1.Explained the importance of effective communication to your
career and to the companies where you will work
2.Described the communication skills employers will expect you
to have and the nature of communicating in an organization by
using an audience-centered approach
3.Described the communication process model and the ways that
social media are changing the nature of business communication
4.Listed four general guidelines for using communication
technology effectively
5.Defined ethics, explained the difference between an ethical
dilemma and an ethical lapse, and listed six guidelines for
making ethical communication choices
For more information about these topics, refer to Chapter 1 in
Excellence in Business Communication.
30. *
The Parker Family
Sara is a 72-year-old widowed Caucasian female who lives in a
two-bedroom apartment with her 48-year-old daughter,
Stephanie, and six
cats. Sara and her daughter have lived together for the past 10
years, since Stephanie returned home after a failed relationship
and was unable
to live independently. Stephanie has a diagnosis of bipolar
disorder, and her overall physical health is good. Stephanie
has no history of
treatment for alcohol or substance abuse; during her teens she
drank and smoked marijuana but no longer uses these
substances. When she was
16 years old, Stephanie was hospitalized after her first bipolar
episode. She had attempted suicide by swallowing a handful of
Tylenol® and
drinking half a bottle of vodka after her first boyfriend broke up
with her. She has been hospitalized three times in the past 4
years when she
stopped taking her medications and experienced suicidal
ideation. Stephanie’s current medications are Lithium,
Paxil®, Abilify®, and
Klonopin®.
Stephanie recently had a brief hospitalization as a result of
31. depressive symptoms. She attends a mental health drop-in
center twice a week
to socialize with friends and receives outpatient psychiatric
treatment at a local mental health clinic for medication
management and weekly
therapy. She is maintaining a part-time job at a local
supermarket where she bags groceries and is currently being
trained to become a cashier.
Stephanie currently has active Medicare and receives Social
Security Disability (SSD).
Sara has recently been hospitalized for depression and has
some physical issues. She has documented high blood
pressure and
hyperthyroidism, she is slightly underweight, and she is
displaying signs of dementia. Sara has no history of alcohol or
substance abuse. Her
current medications are Lexapro® and Zyprexa®. Sara has
Medicare and receives Social Security benefits and a small
pension. She attends a
day treatment program for seniors that is affiliated with a local
hospital in her neighborhood. Sara attends the program 3 days a
week from
9:00 a.m. to 2:00 p.m., and van service is provided free of
charge.
A telephone call was made to Adult Protective Services
(APS) by the senior day treatment social worker when
Sara presented with
32. increased confusion, poor attention to daily living skills, and
statements made about Stephanie’s behavior. Sara told the
social worker at the
senior day treatment program that, “My daughter is very
argumentative and is throwing all of my things out.” She
reported, “We are fighting
like cats and dogs; I’m afraid of her and of losing all my stuff.”
During the home visit, the APS worker observed that the living
room was very cluttered, but that the kitchen was fairly clean,
with food in
the refrigerator and cabinets. Despite the clutter, all of the
doorways, including the front door, had clear egress. The family
lives on the first
floor of the apartment building and could exit the building
without difficulty in case of emergency. The litter boxes were
also fairly clean, and
there was no sign of vermin in the home.
Upon questioning by the APS worker, Sara denied that she was
afraid of her daughter or that her daughter had been physically
abusive. In
fact, the worker observed that Stephanie had a noticeable bruise
on her forearm, which appeared defensive in nature. When
asked about the
bruise, Stephanie reported that she had gotten it when her
mother tried to grab some items out of her arms that she was
about to throw out.
33. Stephanie admitted to throwing things out to clean up the
apartment, telling the APS worker, “I’m tired of my mother’s
hoarding.” Sara agreed
with the description of the incident. Both Sara and Stephanie
admitted to an increase in arguing, but denied physical violence.
Sara stated, “I
didn’t mean to hurt Stephanie. I was just trying to get my things
back.”
The APS worker observed that Sara’s appearance was unkempt
and disheveled, but her overall hygiene was adequate (i.e., clean
hair and
clothes). Stephanie was neatly groomed with good hygiene. The
APS worker determined that no one was in immediate danger to
warrant
removal from the home but that the family was in need of a
referral for Intensive Case Management (ICM) services. It was
clear there was
some conflict in the home that had led to physical
confrontations. Further, the house had hygiene issues, including
trash and items stacked in
the living room and Sara’s room, which needed to be addressed.
The APS worker indicated in her report that if not adequately
addressed, the
hoarding might continue to escalate and create an unsafe and
unhygienic environment, thus leading to a possible eviction or
recommendation
34. for separation and relocation for both women.
As the ICM worker, I visited the family to assess the situation
and the needs of the clients. Stephanie said she was very angry
with her
mother and sick of her compulsive shopping and hoarding.
Stephanie complained that they did not have any visitors and
she was ashamed to
invite friends to the home due to the condition of the apartment.
When I asked Sara if she saw a problem with so many items
littering the
apartment, Sara replied, “I need all of these things.” Stephanie
complained that when she tried to clean up and throw things
out, her mother
went
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DISCUSSION 1
Heath Richards
Top of Form
Post
People with disabilities have been marginalized for many
years. People with disabilities and deaf people report that they
are routinely harassed verbally, physically, and sexually in
public places (Adams, Blumenfeld, Castaneda, Hackman,
Peters, Zuniga, 2013). People with disabilities especially ones
that are noticeable are usually treated differently than other
people because their actions may be different or they may sound
or look different than everyone else. Some people may have
issues accepting things that are not what they define as normal
so to them people with noticeable disabilities may fall into
that category of not being normal. People make fun of these
individuals or just pick on them instead of taking the time to
talk to them and get to know them. Another thing that
marginalizes these individuals is the fact that most of them are
unemployed. Even the people with disabilities that do work
don't make enough money to really care for their selves. Among
working-age adults with disabilities, the poverty rate is three
times that of those without impairments (Adams, Blumenfeld,
Castaneda, Hackman, Peters, Zuniga, 2013). This is a very sad
thing because some people with disabilities can work and they
want to.
36. Being a social worker working with a person with a
disability we should not treat them any different than we would
any of our other clients. It is important to treat them with
dignity and respect so they can feel normal. We have to listen to
them and understand them so we can help meet their needs just
as we do everyone else we work with. The only difference is
that they may have some different needs than other people, they
may need medical supplies. We could help them figure out
where they can get any supplies that they may need at an
affordable price. We can also share with them the different
programs that are available for people with disabilities. For
instance, in the case of Valerie she was not born disabled, but
was left with her disability due to an accident she was in. Her
insurance company helped her get the things she needed, like
her wheelchair and a prosthetic leg. Unfortunately, her accident
and disability left her depressed. The worker that was working
with her used cognitive behavior therapy with her and sat goals
with her to help increase her independence. The only thing that
I would do differently is to try to find a program for Valerie
that would help her physically and mentally with her prosthetic
leg, and teach her how to use it correctly and get used to it
since she prefers her power scooter. I think that her getting used
to the prosthetic leg and being able to get around well using it
would make her feel so much better and more iindependent. It
would take some time but with support I think that Valerie
could use the prosthetic to her advantage and be very
independent.
Reference:
Adams, M., Blumenfeld, W. J., Casteneda, C., Hackman, H.W.,
Peters, M. L., & Zuniga, X. (Eds.). (2013). Readings for
diversity and social justice. (3rd ed). New York, NY: Routledge
Press
37. Thomas Snipes
Post
Top of Form
The physically and mentally disabled are marginalized because
they are different (Schur et al, 2013). It is sad to say, but true.
People who are known to be “normal”, have a tendency to place
judgment on the outside appearance of others. In addition,
Blanck talks about how individuals without a disability will
assume that someone is not capable because of a disability and
because of the response they may get back from the individual
if they ask about the disability, they do not ask about the
disability and the individuals capabilities (2000). As a result
they may marginalize and discriminate against them. Disability
is complex and multidimensional and how the individual
experiences disability depends not just on the functional
limitations relating to their impairment, but also on the
environment (Schur et al, 2013).
Second, disability is complex and multidimensional and how the
individual experiences disability depends not just on the
functional limitations relating to their impairment, but also on
the environment. The UN Convention on the Rights of Persons
with Disabilities believes the marginalization is caused from the
interaction between people with disabilities have environmental
barriers that hinder their full participation in society (Perlin,
2008). For instance, the attitude that people have are mostly
related to capabilities and dependency that can lead to
overprotection and disempowerment. The environment barriers
can be improper access to buildings, bathrooms, traveling, etc.
As a result of discrimination and social exclusion, together
with the invisibility of persons with disabilities at all levels of
society and the lack of positive role-models, persons with
disabilities themselves often suffer from low self-esteem,
confidence and aspirations, all of which impact on their ability
to participate equally in all areas of social, economic and
38. cultural life (Schur et al, 2013).
The Americans with Disabilities Act (ADA) provides support
for treatment programs oriented to this population by mandating
that facilities be physically accessible to people with
disabilities and that treatment professionals have an
understanding of disability issues (Perlin, 2008).
In the case of Valerie, the social worker not only recognized
that she was being abused by her husband but she also
recognized that her ability to really leave the abusive
relationship was not happening because of her limitations and
confidence due to her disability. For example, Valerie
mentioned no one else wanting her because of her disability so
she continues to go to the only relationship she feels she is
capable of having. The social worker worked with her and gave
her back her self-confidence and self-worth by applying CBT
skills to help her understand that all the negative things she has
been told and the negative way that John treated her did not
have to define her.
Blanck, P. D. (2000). Employment, disability, and the
Americans with Disabilities Act: Issues in law, public policy,
and research. Northwestern University Press.
Perlin, M. L. (2008). A Change is Gonna Come: The
Implications of the United Nations Convention on the Rights of
Persons with Disabilities for the Domestic Practice of
Constitutional Mental Disability Law. N. Ill. UL Rev., 29, 483.
Schur, L., Kruse, D., & Blanck, P. (2013). People with
disabilities: Sidelined or mainstreamed?. Cambridge University
Press.
DISCUSSION 2
James Johanson
POSTTop of Form
People with disabilities are labeled as “disabled” in order to fit
39. into what our society has accepted as their norms. They are not
socially acceptable as healthy individuals so society has coined
a specialized term for them as disabled, this has negative, and
positive implications. The negative implications are that since
people with disabilities are seen as different they have limited
access to what non-disabled people have. For example when I
needed ankle surgery I was on a knee scooter, and in order to
check the mail everyday at work the only ramp accessible was
in a poor placement. I had to go down the ramp, and scoot
behind 10 parking spaces, with cars coming and going, in order
to get to the mailbox. It was then I first noticed the limitations
of people with physical disabilities. Other negative implications
include being stigmatized as not as capable of performing social
norms everyday. For instance Stephanie’s boss may not have
considered her a good candidate for the cashier position as she
has a diagnosed mental illness. (Plummer, 2014) The stigma
around people with mental disabilities are that they are not as
constant, or reliable as non-mentally disabled people. The
positive side of the social construct of being labeled as disabled
comes from policies that deem it illegal to discriminate against
those with disabilities, and to allow for extra help for those who
need it.
While being labeled as disabled could be taken as a negative
blow to a person who identifies as disabled it’s important to
help reshape the social contract into a more positive connotation
in a person’s life. Being disabled can marginalize people by
limiting their physical activity, financial stability, and even who
determines how they make decisions. In Stephanie’s life her
mother being removed and mandated to go into assisted living
would have had negative impacts on her finial stability while
she was living with her mother. Her own self identify as
disabled may have contributed to her not going after a more
solid position at the store she worked at, as she may not have
had the belief in herself that she could be a reliable cashier.
This negative self image is common in people labeled as
mentally disabled. The result of her not going after a higher
40. positions had finically marginalized her, and created a
dependence on her mother that she was living with despite all of
the issues they were having. (Plummer, 2014) While she and her
mother were working with the social worker, it seems like
Stephanie was able to gain a little more control over her own
life, and become more self determinate in her situation and this
was a contributing factor in her ability to move out, and obtain
a more stable potion in her company. (Plummer, 2014)
Plummer, S.-B., Makris, S., & Brocksen S. M. (Eds.). (2014).
Social work case studies: Foundation year. Retrieved from
http://www.vitalsource.com
Debra Bravo
Post
Top of Form
The social construction of disability is one of keeping disabled
people in poverty and hidden from society. For example, the
help they get from the government is not enough to pay rent and
utilities or have a car. This leads to them having to live in low
income housing and use public transportation. This makes it
very hard for them to afford to get themselves to a college to
obtain the education necessary to improve their economic
status. (Adams et al,. 2013)
Disability can be defined as a social construct when
things like war, rape, disease, high-risk work, poverty,
inadequate medical care, stress and shootings can cause a
disability. Adams et al., (1023) states that “Not only the
architecture, but the entire physical and social organization of
life tends to assume that we are either strong and healthy and
able to do what the average young, non-disabled man can do or
that we are completely unable to participate in public life” pg.
483. The places we work expect an 8-hour day and don’t
consider that some may need a break every hour or just to be
able to sit down and do our job. Society has started to make
more accommodations for those who aren’t able bodied but
there is a long way left to go still. (Adams et al,.2013). This
41. relates to the perception of disability when we take for granted
that people with disabilities get a government check and
therefore shouldn’t ask for more help.
Am example from the Parker case would be when the daughter
Stephanie tried to commit suicide numerous times because
living with her mom was so stressful when combined with her
bi-polar diagnosis. She didn’t get help afterwards to find
resources to be able to move out and find help for her mom. She
felt guilty putting her mom in a home and that only added to her
stress. Her mom started to hoard and that was a sign of PTSD
type event and she was not helped with this either. Plummer,
Makris, & Brocksen (Eds.). (2014).
The intersection of Stephanie's mental illness with other
characteristics of her identity are that, she has a diagnosis of bi-
polar and is living on disability income with her mom. Her
family ignore the fact that she has tried to commit suicide so
there is no support from them. She would like to live on her
own but worries about her mom being put in an institution, she
wants to spend good times with her mom but they argue all the
time so she is living with stress all the time and this is not
making her illness any better. Stephanie identifies with also
being a caretaker of her mom and a young person who would
like to have a life of her own and friends to hang out with. those
intersections could serve to further marginalize Stephanie's
place and experiences in society when the social worker helps
her to get a good place for mom to live in and a place of her
own this will raise her self-esteem. The worker could also get
her into some sort of group so she can find new friends maybe a
bowling team and then help her to get training if possible for
her to work part time. Plummer, Makris, & Brocksen (Eds.).
(2014).
This marginalization impacts her ability to make choices, use
self-determination, and be an active agent with equitable status
in her interactions with other professionals when it limits the
time she can spend doing normal activities. When her mom has
42. so much stuff that she cannot invite friends over she feels
shamed and this lowers her self-esteem. When she doesn’t have
a job, and lives in poverty this lowers her self-esteem and when
she is afraid to leave mom alone for any length of time this
limits her ability to support herself. When her mental illness is
in a downward spiral she ends up losing her job or her friends
and this worsens her depression. According to Adams et al .,
(2013), “disability is socially constructed through the failure or
unwillingness to create ability among people who do not fit the
physical and mental profile of “paradigm” citizens.” (pg. 485).
Plummer, Makris, & Brocksen (Eds.). (2014).
References
Adams, M., Blumenfeld, W. J., Castaneda, C., Hackman, H.
W., Peters, M. L., & Zuniga, X. (Eds.). (2013). Readings for
diversity and social justice. (3rd Ed.). New York, NY:
Routledge Press.
Plummer, S. B., Makris, S., & Brocksen S. M. (Eds.). (2014).
Sessions: Case histories. Baltimore, MD: Laureate International
Universities Publishing. [Vital Source e-reader].
"The Parker Family
Laureate Education (Producer). (2013). Parker Family (Episode
30) [Video file]. In Sessions. Retrieved from
https://class.waldenu.edu
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