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Business capability & it alignment
This document discusses using capability maps to align IT and business strategies. It provides examples of key business models including the business model, operational model, and business capability model. The business capability model shows the critical capabilities needed to achieve strategic goals like optimizing revenue streams. The examples then show how critical capabilities can be mapped to IT investments to ensure alignment between business needs and enabling technology.
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Business capability & it alignment
- 1. IT-Business Alignment UsingCapability Maps MS Monama Business Architect, Togaf 9
- 2. Key Models –The Business Model Partnerships Activities Value Customers Operating Model Proposition Suppliers Segments Functional Model Products Value Streams Partners Process Model Services Scenarios Value Chains Assets Channels Capability Model Organizational Model Channel Model Information Model PESTLE PESTLE Services Model SWOT SWOT Cost Structure Perf. Model Revenue Streams Capability Cost (TCO) Model Revenue Model Model
- 3. Key Models –The Operational Model Executive Industry Liaison International Relations Project Management Core Standards (Setting) Monitoring Enforcement Operations Level Accident and Incident Investigation Aircraft Safety (AS) Air Safety Infrastructure (ASI) (AII) Air Safety Operations (ASO) Aircraft Security (AvSec) Risk & Compliance Support Human Resources Finance Corp Comm & Marketing Information Technology Risk & Auditing Facilities
- 4. Key Models –The Business Capability Model Ensure Aircraft Safety (AS) Manage Air Safety Infrastructure (ASI) Manage Aircraft Certification Manage Aircraft Airworthiness Ensure Aerodromes & Facilities Safety Manage Air Navigation Services Manage Flight Inspection Manage Risk & Compliance Risk Quality & Compliance Information Management Perform Air Safety Oversight (ASO) Flight Operations Large Aircraft Certification Client Services, Licensing & Exams Cabin Crew Certification Helicopters Certification Manage Accidents and Incidents Investigation (AII) General Aviation Certification Aviation Training Organization (ATOs) Certification Ma Investigate Aviation Accidents Investigate Aviation Incidents Aviation Personnel Standards Aviation Medicine CICA Personnel Licensing Airworthiness Manage Aviation Security (AvSec) Flight Operations Aerodromes Dangerous Goods & Cargo Manage Training & Certification Air Traffic Services Management Manage Airports, Airlines, Passengers & Baggage Current performance Business value Owners Technology Processes Maturity
- 5. Strategy & CapabilityAlignment – Example Critical Business Strategic Goal Strategic Objectives Capabilities • Aircraft Registration • Optimized revenue • Aircraft Maintenance streams • Oversee Industry Organizations To develop, optimize • Maintain Aircraft Register* and manage SACAA’s • Oversee Industry Organizations* revenue streams and financial management • Enhanced financial • Manage Client Services systems. management processes, systems and • General Info Management controls • Ensure Compliance by Operators • Ensure Air Navigation Safety
- 6. Strategy & CriticalBusiness Capabilities – Example Ensure Aircraft Safety (AS) Manage Air Safety Infrastructure (ASI) Manage Aircraft Certification Manage Aircraft Airworthiness Ensure Aerodromes & Facilities Safety Manage Air Navigation Services Manage Flight Inspection Manage Risk & Compliance Risk Quality & Compliance Information Management Perform Air Safety Oversight (ASO) Flight Operations Large Aircraft Certification Client Services, Licensing & Exams Cabin Crew Certification Helicopters Certification Manage Accidents and Incidents Investigation (AII) Ma General Aviation Certification Aviation Training Organization (ATOs) Certification Investigate Aviation Accidents Investigate Aviation Incidents Aviation Personnel Standards Aviation Medicine Legend High theme for Strategy Goal Manage Aviation Security (AvSec) Medium theme for Strategy Goal Manage Training & Certification Dangerous Goods & Cargo Low theme for Strategy Goal Management Manage Airports, Airlines, Passengers & Baggage
- 7. Critical Business Capabilities& IT – Example Ensure Aircraft Safety (AS) Manage Air Safety Infrastructure (ASI) Manage Aircraft Certification Manage Aircraft Airworthiness Ensure Aerodromes & Facilities Safety Manage Air Navigation Services Manage Flight Inspection Manage Risk & Compliance Risk Quality & Compliance Information Management Perform Air Safety Oversight (ASO) Flight Operations Large Aircraft Certification Client Services, Licensing & Exams Cabin Crew Certification Helicopters Certification Manage Accidents and Incidents Investigation (AII) Ma General Aviation Certification Aviation Training Organization (ATOs) Certification Investigate Aviation Accidents Investigate Aviation Incidents Aviation Personnel Standards Aviation Medicine Legend High theme for IT Investment Manage Aviation Security (AvSec) Medium theme for Investment Manage Training & Certification Dangerous Goods & Cargo Low theme for Investment Management Manage Airports, Airlines, Passengers & Baggage
- 8. Create the CriticalPath - Example High Aircraft Registry Cabin Crew Certification Airworthiness Client Services, Strategy Criticality Licensing & Exams Information Management Training & Aerodromes Certification Safety Ma Flight Ops Incidents & Accidents Low High Automation Criticality (IT)
- 9. Review Current TechnologyDeployment Ensure Aircraft Safety (AS) Manage Air Safety Infrastructure (ASI) Manage Aircraft Certification Manage Aircraft Register Ensure Aerodromes Safety Manage Air Navigation Services Manage Aircraft Airworthiness - Manage Aircraft Airworthiness Manufacturing Orgs (MOs) - Design Organizations (MOs) Manage Accidents and Incidents Investigation (AII) Manage Aircraft Airworthiness - Investigate Aviation Accidents Investigate Aviation Incidents Aircraft Maintenance Orgs (AMOs) Perform Air Safety Oversight (ASO) Manage Risk & Compliance Flight Operations Large Aircraft Certification ICAO Compliance ISO Compliance Ma Cabin Crew Certification Helicopters Certification OHS Compliance Risk Management General Aviation Certification Aviation Training Organization Industry Compliance Internal Audit (ATOs) Certification Client Services, Licensing & Aviation Personnel Standards Aviation Medicine Information Management Exams Manage Aviation Security (AvSec) Aircraft Transponder Manage Training & Certification Dangerous Goods & Cargo Excel/Access Eccairs 2006 Management Register 3.5.3 Code 2006 Manage Airports, Airlines, Legacy Exam Passengers & Baggage PAN OPS 2006 System
- 10. Gap Analysis, Prioritization Technical Staff Training & Qualification Continuous Surveillance Ma Enforcement & Resolutions Licensing, Certification & Approval -1 0 1 No Action Required Action Required
- 11. Establish an AcquisitionRoadmap Year 1 Year 2 Year 3 Year 4 Year 5 Aircraft Registry, Airworthiness Client Services, Licensing & Exams; Information Management Aerodrome Safety, Flight Ops, Training & Certification Cabin Crew Certification
- 12. Acquisition Process Requirements Management Final Acquisition Specs • Collect requirements • Finalize requirements • Document requirements • Engage audit & procurement • Review requirements • Initiate SITA processes • Stabilize requirements • Issue tender Benchmark Acquisition Elicit Requirements Ma (RFI) (RFQ) Issue Request for Information (RFIs) • Strengthen requirements • Industry solution analysis • Understand trends
- 13. How It AllConnects WHERE WHEN WHO
- 14.