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•   A type of organization whose goal is to maximize
    efficiency and results- Noted by Max Weber
•   Characteristics:
    –   Hierarchy with assignments flowing downward and
        accountability flowing upward
    –   Division of labor- each worker has a specific task
    –   Written rules
    –   Written communications and records-memos
    –   Impersonality- individual is not important, you are
        replaceable
•   Once they exist they tend to perpetuate themselves
    by replacing old goals for new ones- GOAL
    DISPLACEMENT
    •   Example: March of Dimes-original goal to fight polio,
        changed goal after Jonas Salk discover vaccine
   Webster predicted the bureaucracies would
    dominate social life because they are a
    powerful form of social organization
     Calledthis processed the rationalization of
     society
   Red Tape: A Rule is a Rule
     So   bound by rules that the results can defy logic
   Bureaucratic Alienation
     Workers   begin to feel like objects rather than people
   Resisting Alienation
     Form primary groups at work
     Corral around the water cooler
     Decorate their cubicles
   Peter principle- people are promoted to their level of
    incompetence
   People who “have what it takes” to get
    ahead are put on the fast track for
    promotions
     Work   harder, more committed to the company
   Others who don’t look or act like corporate
    leaders are given fewer opportunities
   This hidden values remain unseen
    •   Females and minorities don’t match the hidden
        values and are treated differently

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Bureaucracies and corporations

  • 1.
  • 2. A type of organization whose goal is to maximize efficiency and results- Noted by Max Weber • Characteristics: – Hierarchy with assignments flowing downward and accountability flowing upward – Division of labor- each worker has a specific task – Written rules – Written communications and records-memos – Impersonality- individual is not important, you are replaceable • Once they exist they tend to perpetuate themselves by replacing old goals for new ones- GOAL DISPLACEMENT • Example: March of Dimes-original goal to fight polio, changed goal after Jonas Salk discover vaccine
  • 3. Webster predicted the bureaucracies would dominate social life because they are a powerful form of social organization  Calledthis processed the rationalization of society
  • 4. Red Tape: A Rule is a Rule  So bound by rules that the results can defy logic  Bureaucratic Alienation  Workers begin to feel like objects rather than people  Resisting Alienation  Form primary groups at work  Corral around the water cooler  Decorate their cubicles  Peter principle- people are promoted to their level of incompetence
  • 5. People who “have what it takes” to get ahead are put on the fast track for promotions  Work harder, more committed to the company  Others who don’t look or act like corporate leaders are given fewer opportunities  This hidden values remain unseen • Females and minorities don’t match the hidden values and are treated differently