Bye-bye Management!
Why Management is dispensable.
How our organizations will become agile, radically decentralized,
and networked. Sooner than you think.
Agile Tour Lithuania 2013 - Vilnius
Niels Pfläging @NielsPflaeging nielspflaeging.com
betacodex.org
Quiz.
Trust
Culture
Innovation
Customer Satisfaction
Earnings
Success
Love
Quality
Cost
Products
Engagement
Leadership
Risk
Compliance
Do we really understand the challenge?
Management: *1911
Thinking
Doing
Thinkers (Managers)
Doers (Workers)
Theory X Theory Y
Attitude
Direction
Responsibility
Creativity
Motivation
People need to work and want to take an interest
in it. Under right conditions, they enjoy it
People will direct themselves
towards a target that they accept
People will seek and accept responsibility,
under the right conditions
Under the right conditions, people are motivated
by the desire to realize their own potential
Creativity and ingenuity are widely distributed
and grossly underused
People dislike work,
find it boring, and will avoid it if they can
People must be forced or bribed
to make the right effort
People would rather be directed than accept
responsibility, (which they avoid)
People are motivated mainly by money
and fears about their job security
Most people have little creativity - except
when it comes to getting round rules
Structure 1
Structure 2
 
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
Thinking
& Doing
Thinking
& Doing
Structure 3
Structure 3
with more
detail
1 Formal Structure
2 Informal Structure
3 Value Creation Structure
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
Alive
Systemic
Integrated/integrating
Work the work
Outside-In
Led
Dead
Mechanical
Divided, individualizing
Work the people
Top-down
Managed
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
Vortrag: Niels Pfläging
24
”Meritocracy“
Horários de desconfiança
Control of work hours
Job Descriptions
Competencies Management
Incentives
Individual targets
Performance Appraisal/360°
Salary ranges
Training budgets
Personnel Development
Org charts
Target negotiation
Holiday applications
”Personnel Expenses“
Suggestion boxes
Assessment Centers
Knowledge Management
Pay for Performance
Paid extra hours
Bonuses
Quotas
Dress codes
Job titles
HR
Management: *1911, ✝ca. 1970
Industry
Retail
Services
Governments
& NGOs
It is possible
We have a choice.
Pioneering
phase
Differentiation
phase
Integration
phase
Beta
	
  
Alpha
	
  
Fixed, individual targets
Management by Objectives
Budgets and Plans
Performance Appraisal
Hierarchical Pressure
Pay by Position and/or Performance
Incentives and Bonuses
…
Transparency & Improvement
Comparisons between peers
Comparisons with previous periods
Dialog and Dissent
Social and group pressure
Pay by market value
Results Sharing
…
Alpha
	
  
Law Beta Alpha
§1 Freedom to act Connectedness not Dependency
§2 Responsibility Cells not Departments
§3 Governance Leadership not Management
§4 Performance climate Result culture not Duty fulfillment
§5 Success Fit not Maximization
§6 Transparency Intelligence flow not Power accumulation
§7 Orientation Relative Targets not Top-down prescription
§8 Recognition Sharing not Incentives
§9 Mental presence Preparedness not Planning
§10 Decision-making Consequence not Bureaucracy
§11 Resource usage Purpose-driven not Status-oriented
§12 Coordination Market dynamics not Commands
How about reinventing work entirely –
for this century?
@NielsPflaeging
nielspflaeging.com
betacodex.org
Slides: on SlideShare
Free white papers: Also. Many.

Bye-bye Management! Keynote from Niels Pflaeging at Agile Tour 2013 (Vilnius/LT)

  • 1.
    Bye-bye Management! Why Managementis dispensable. How our organizations will become agile, radically decentralized, and networked. Sooner than you think. Agile Tour Lithuania 2013 - Vilnius Niels Pfläging @NielsPflaeging nielspflaeging.com betacodex.org
  • 2.
  • 3.
    Do we reallyunderstand the challenge?
  • 8.
  • 10.
  • 11.
  • 15.
    Theory X TheoryY Attitude Direction Responsibility Creativity Motivation People need to work and want to take an interest in it. Under right conditions, they enjoy it People will direct themselves towards a target that they accept People will seek and accept responsibility, under the right conditions Under the right conditions, people are motivated by the desire to realize their own potential Creativity and ingenuity are widely distributed and grossly underused People dislike work, find it boring, and will avoid it if they can People must be forced or bribed to make the right effort People would rather be directed than accept responsibility, (which they avoid) People are motivated mainly by money and fears about their job security Most people have little creativity - except when it comes to getting round rules
  • 18.
  • 19.
  • 20.
                            Thinking & Doing Thinking & Doing Structure 3
  • 21.
  • 22.
    1 Formal Structure 2Informal Structure 3 Value Creation Structure                        
  • 23.
    Alive Systemic Integrated/integrating Work the work Outside-In Led Dead Mechanical Divided,individualizing Work the people Top-down Managed                        
  • 24.
    Vortrag: Niels Pfläging 24 ”Meritocracy“ Horáriosde desconfiança Control of work hours Job Descriptions Competencies Management Incentives Individual targets Performance Appraisal/360° Salary ranges Training budgets Personnel Development Org charts Target negotiation Holiday applications ”Personnel Expenses“ Suggestion boxes Assessment Centers Knowledge Management Pay for Performance Paid extra hours Bonuses Quotas Dress codes Job titles HR
  • 26.
  • 35.
  • 36.
    We have achoice.
  • 37.
  • 44.
    Beta   Alpha   Fixed,individual targets Management by Objectives Budgets and Plans Performance Appraisal Hierarchical Pressure Pay by Position and/or Performance Incentives and Bonuses … Transparency & Improvement Comparisons between peers Comparisons with previous periods Dialog and Dissent Social and group pressure Pay by market value Results Sharing … Alpha  
  • 45.
    Law Beta Alpha §1Freedom to act Connectedness not Dependency §2 Responsibility Cells not Departments §3 Governance Leadership not Management §4 Performance climate Result culture not Duty fulfillment §5 Success Fit not Maximization §6 Transparency Intelligence flow not Power accumulation §7 Orientation Relative Targets not Top-down prescription §8 Recognition Sharing not Incentives §9 Mental presence Preparedness not Planning §10 Decision-making Consequence not Bureaucracy §11 Resource usage Purpose-driven not Status-oriented §12 Coordination Market dynamics not Commands
  • 46.
    How about reinventingwork entirely – for this century? @NielsPflaeging nielspflaeging.com betacodex.org Slides: on SlideShare Free white papers: Also. Many.