This document summarizes Ingrid Melve's presentation on building the digital campus through examples from Norwegian national services and collaborations. Some key points discussed include developing shared digital infrastructure and services through collaboration between universities on connectivity, digital skills training, learning management systems, video platforms, file sharing, web meetings, and digital assessments. The presentation outlines Norway's strategy of working groups, procurement partnerships, and sharing best practices to improve quality and reduce costs of ICT services for education and research.

1. Building the digital
campus: examples from
Norwegian national services
and collaborations
Ingrid Melve, program director, UNINETT
SRCE DEI 2017 Conference
Zagreb, April 5, 2017

2. 2

3. Internet in Norway (General index, DESI 2016)
Universities (from Digital Tilstand 2014 survey)
1. Connectivity: Good
2. Digital skills: identified as needing
to increase (especially teachers)
3. Use of Internet: high, but very
variable for teaching learning
4. Integration: more work to do,
spotty integration
5. Digital services: Collaboration,
need for more selfservice,
automation, simplification,
data centric eInfrastructure

4. Internet (Croatia, DESI 2016)
eInfrastructure in Europe (estimate)
1. Connectivity: Research network,
including eduroam
2. Digital skills: how to use?
digital self confidence for teaching?
3. Use of Internet: variable
4. Integration: eInfrastructure
services, shared research
infrastructure, federated login,
clouds, data access
5. Digital research and education
services: collaboration? Open
access? Data centric?

5. Norway
5
Major reorganization
of universities
Shared ICT is next
• Network
• HPC and storage
• Research data
• Student registry system
• Online services: libraries,
repositories, cloud use,
portals etc
• Joint procurement
Work smarter:
quality up and cost
down

6. The Nordic network landscape
6

7. Building rings, not links
Connect university and
college campus
Data traffic goes up
14500 km (11500 ex Svalbard)
59 POPs
120 routers
IRU with Broadnet until 2023.
1G, 10G, 100G
>40% load -> upgrade
Network status and plans

8. INFRASTRUCTURE
cc: Jeff_Werner - https://www.flickr.com/photos/48023467@N00

9. We will buy/build fiber to your campus
9

10. SEA CABEL
cc: OceanNetworks Canada - https://www.flickr.com/photos/38824354@N02

11. What does broadband look like in the sea?
(human added to illustrate scale)
11

12. 19. desember
12

13. LOCAL RESPONSIBILITY
cc: fjakone - https://www.flickr.com/photos/42774923@N00

14. Strategy for ICT in universities
14
Data
Tools
Users
Content
• Data centric
Infrastructure and tools
• Research
• Education
• Analytics and admin
Needs (and skills)
• Researchers
• Students
• Teachers
• Management and support

15. DATA CENTRIC
cc: justgrimes - https://www.flickr.com/photos/44718928@N00

16. ICT for university and research
Infrastructure
eInfrastructure
Education Research
Administration
and
management
16

17. Technology deployment
17

18. ECAMPUS
cc: qthomasbower - https://www.flickr.com/photos/55943778@N00

19. Goals of the eCampus program
19
ICT solutions for higher ed: simple and good enough
Digital compentency (human capital)
Digitalise ICT in learning
National solutions, shared understanding
Ministry of education and research, UNINETT as program lead
70 million NOK, 5 (6-7) years
2012-2016 (initial idea 2009)

20. Collaboration use and tools
Video use and tools
Assessments tools
Learning environment tools
Nordic collaboration on
requirements, procurement and
service delivery
Services for education
20

21. DIGITAL LEARNING ENVIRONMENTcc: JD Hancock - https://www.flickr.com/photos/83346641@N00

22. FILESENDER, BOX
SHARING LUMPS OF INFORMATION
cc: theqspeaks - https://www.flickr.com/photos/83261600@N00

23. Services for sharing files
23
0
500
1,000
1,500
2,000
2,500
3,000
3,500
0
5,000
10,000
15,000
20,000
25,000
30,000
2010 2011 2012 2013 2014 2015 2016
Numverofuniqueuploadingusers
Uploadedfielsforsharing
Filesender: sharing big files
Uploaded files for sharing Unique uploading users
0
1000
2000
3000
4000
5000
6000
Box personal storage/sharing: lisenses
used

24. SfB, ADOBE CONNECT, WEBRTC
MEETING PLACES
cc: davidroethler - https://www.flickr.com/photos/91752879@N00

25. Web meetings for education
25
0
20000
40000
60000
80000
100000
120000
140000
160000
180000
0
500
1000
1500
2000
2500
3000
3500
4000
4500
2012 2013 2014 2015 2016
Møtetimer
Numberofmeetinghostsandrooms
Web meetings: Adobe Connect
Meeting hosts Meeting rooms Meeting hours

26. Skype for
Business
as a service
Production March 1 2016
Joint effort by UNINETT,
NTNU and University of
Tromsø
Highly redundant design
Integrated with our SIP
infrastructure
Internal
Bridge
External
External Firewall
Bridge Firewall
Edge pool TRDEdge pool TOS Reverse-Proxy TOS Reverse-Proxy TRD
Enterprise pool TOS Enterprise pool TRD
TOS
SQL Primary SQL Mirror
SQL Witness TRD
TRD
SQL Primary SQL Mirror
SQL Witness TOS
Web Application Server TOS Web Application Server TRD
TOS TRD
Persistent Chat stretched pool
DFS file share TOS DFS file share TRD
Mediation pool TOS Mediation pool TRD
UNINETT Sanntid PSTN UNINETT Sanntid PSTN
sip.s1.l.uhad.no
av.s1.l.uhad.no
web.s1.l.uhad.no
sip.s2.l.uhad.no
av.s2.l.uhad.no
web.s2.l.uhad.no
lyncdiscover.s1.l.uhad.no
meet.s1.l.uhad.no
dialin.s1.l.uhad.no
lyncdiscover.s2.l.uhad.no
meet.s2.l.uhad.no
dialin.s2.l.uhad.no
Tromsø Trondheim
Tromsø Trondheim

27. Media production Distribution
Digital
Organizational foundation
DigitalTechnological foundation
Ownership and usage
competence competence
Lecturer
mobile
meta data markup
editing
capture
auditorium,
video conference
and retrieval
conversion
storage and archive
licensing
support for search
LMS, VLE
podcast, RSS
streaming
Access everywhere
l
l
l
l
l
l
l
l
l
l
l
l
Learning environment
Pedagogic support
Classes, courses, student groups
Students
Standards, data formats, meta data formats
Equipment, work flow
Media management
l
iTunes, YouTube

28. LECTURE CAPTURE
cc: uniinnsbruck - https://www.flickr.com/photos/39213312@N07

29. SCREENCAST
cc: brianc - https://www.flickr.com/photos/51035606497@N01

30. FLIPPED CLASSROOM
cc: Ed Yourdon - https://www.flickr.com/photos/72098626@N00

31. Roadmap for video in education (2012)
Local investment Shared services
Digital competence
Web meeting support
Video conference room and
handholding
Lecture capture agents
• Screen capture or video?
• Automated lecture hall
Portal/LMS integration
Identity management
Common specifications
Network for competence
Web meeting service
Video conference support
Lecture capture server
• Multiple solutions
• Media management
Storage
Access management
Common specifications

32. MEDIASITE, RELAY, KALTURA
VIDEO INFRASTRUCTURE
cc: HckySo - https://www.flickr.com/photos/54191388@N00

33. Video infrastructure for education
33
0
10,000
20,000
30,000
40,000
50,000
60,000
70,000
80,000
0
200,000
400,000
600,000
800,000
1,000,000
1,200,000
1,400,000
1,600,000
2013 2014 2015 2016
Videosproduced
Viewedvideos
Mediasite: views and produced videos
Viewed videos Videos produced
0
500
1,000
1,500
2,000
2,500
3,000
3,500
0
5,000
10,000
15,000
20,000
25,000
30,000
35,000
2013 2014 2015 2016
Usersproducingvideo
Producedvideos
Relay: Video production
Produced video Users producing video

34. SHARED IMPLEMENTATION
cc: ryancr - https://www.flickr.com/photos/33128961@N00

35. Work methodology
35
Working groups: open and coordinated
Best practice: identify, document, share
Collaboration with vendors and suppliers:
partnership, procurement
Development agreements: Pre-
procurement procedures, partnership
Cost/benefit assessments: document,
share

36. (PRE)PROCUREMENT
cc: Bunshee - https://www.flickr.com/photos/8659134@N06

37. Digital assessments
37
0
100,000
200,000
300,000
400,000
500,000
600,000
700,000
2014 2015 2016
Digital Assessment logins
Spring semester Autumn semester
Test and develop (2014-
2015)
• Software tools, with vendors
• Policy, with exam office
• Best practice, with everyone
Document best practice
Write specification
Exchange experiences
Procurement
Operational solutions (2016-

38. KNOWING HOW TO
cc: Spirit-Fire - https://www.flickr.com/photos/50573017@N02

39. Technical infrastructure
39
Server consolidation, share end system procurement agreement
Local user support, link with working group
• University users need local support teams: some had, some have built (some still lack)
• Local support was done by “fire souls” (those who care), not by support teams
Support portal
Things take time
• Education changes take time: Professors want to deliver proven good teaching, test and
wait for next semester to deploy

40. BEST PRACTICE
cc: Tobyotter - https://www.flickr.com/photos/78428166@N00

41. OPEN WORK
cc: JD Hancock - https://www.flickr.com/photos/83346641@N00

42. CAMPUS BEST PRACTICE
cc: ShironekoEuro - https://www.flickr.com/photos/41893519@N07

43. Quality development
43
Shared understanding of what is needed
Technology maturity
Timing, in relation to work in a topic, study program, institute or
institution
Collaboration with other national agencies
Local support team organization
Local eCampus projects
Arena for digitisation

44. DIGITAL SKILLS, COMPETENCY
cc: phsymyst - https://www.flickr.com/photos/78624556@N08

45. Components for ICT in education
45
Tools
• Video infrastructure
• Collaboration
• Learning environment
• Assessment
Framework
• Technical
organization
• Modular approach
• Standards
Quality
• Digital skills
• Human capital
• Network of people
Coordination
Procurement Integration/APIs
Best
practice

46. BEST PRACTICE
cc: -Jer- - https://www.flickr.com/photos/16564057@N00

47. INFORMATION
FOR HUMANS
cc: Marc Wathieu - https://www.flickr.com/photos/88133570@N00

48. INFORMATION
FOR SYSTEMS AND MACHINES
cc: camknows - https://www.flickr.com/photos/13101664@N03

49. MAKE SIMPLE SOLUTIONS: BEST PRACTICE
cc: silverfox09 - https://www.flickr.com/photos/22296476@N00

50. WORKING GROUP
cc: bgolub - https://www.flickr.com/photos/8246716@N04

51. STRATEGIC ICT GOALS
EDUCATION, RESEARCH, ADMIN, SECURITY
cc: marfis75 - https://www.flickr.com/photos/45409431@N00

52. SHARED SOLUTION ACCEPTANCE
cc: Denis' Life - https://www.flickr.com/photos/41771027@N08

53. BEST PRACTICE
cc: Utah National Guard - https://www.flickr.com/photos/47326183@N07

54. More information
54
Talk to me today!
Contact me at ingrid.melve@uninett.no
Read eCampus report
https://www.uninett.no/sites/default/files/ecampus-
sluttrapport-en.pdf