What's with all the hype around enterprise social computing? And how can Confluence be used to support collaborative applications that are social? This session breaks through the hype around social computing, discusses the practical benefits of being people-oriented, and explores approaches to use Confluence in a social context. Customer Speakers: Guy Fraser of Adaptavist, Ali Ouni of KAPIT, Peter Reiser of SUN Microsystems Key Takeaways: * New social capabilities in Confluence 3.0 * Primer on enterprise social computing * Approaches to make Confluence deployments social

1. Building Killer
Communities and Taking
Confluence Social
Guy Fraser of Adaptavist
Ali Ouni of KAPIT
Peter Reiser of SUN Microsystems

2. ATLASSIAN SUMMIT
Building Killer Communities and Taking Confluence Social
SAN FRANCISCO - June 2nd, 2009
Ali Ouni (Head of Web 2.0 Consulting Dpt)
Julien Revel (Head of Innovation-R&D Dpt)

3. Kap IT ?
Web 2.0 Partner since 2005

4. Kap IT, Web 2.0 Specialist since 2005
• An innovative company
• JEI : « Jeune Entreprise Innovante »
• i.e. “ innovative start up company quot;
• Created in 2005
• 35 persons by 2009 – Revenues : 4 M$
• Two main vectors of Web 2.0
• RIA Rich Internet Applications
• Information Systems modernization  Flexible business web-solutions
• User experience, Usability, Intuitive and ergonomic HCI
• Adobe Silver Partner since 2005
• Expert in Adobe RIA Technologies (Flex)
• Collaborative Web 2.0 technologies for the enterprise (Web2EnterpriseTM concept)
• Knowledge Management
• New collaboration methods and usages – Social networking practices
• Internal / External communication and marketing 2.0
• Web 2.0 Tools : Wikis, Blogs, CRM 2.0, RSS,.
• Atlassian partner since 2006

5. Expertise, Services and Solutions
• Web 2.0 Services provider • Software R&D – Editor (Kap Lab : http://
lab.kapit.fr/ )
• Consulting in KM 2.0
• Solutions Architecture • RIA Components for Data Visualization
and Reporting
• Design
•
• Integration, Development and RIA Plugins and Widgets for Confluence
implementation
• Change Management
• Customers (French Top 100)
• Technologies Expert
• RIA : Flex, Air, Lcds,…
• W2E : Confluence, Jira, Drupal, Wordpress,
Elgg

6. Presentation & Demonstration
Julien Revel – R&D Director

7. Product Presentation
• The best of Web 2.0 technologies for a Rich Enterprise Wiki
• RIA Flex/Air by Adobe
• Wiki Confluence by Atlassian
• Quicker and wider adoption of Confluence
• Powerful and attractive interface
• Real time capabilities
• Web and Desktop front-end

8. Components
• Server
• A robust server extension based on the AMF protocol
• Modules
• A library of rich front-end extensions based on Adobe Flex and Air technologies
• Desktop
• A mashup Desktop Application based on Adobe Air technology
Easy to
install & use !
- Plugins
- Macros

9. ConfluenceFx : DEMO

10. ConfluenceFx to summarize
• Key Features • Availability
• Powerful and attractive interface • Commercial version : October /
November
• Web and Desktop application
• Beta and Demo version : available now!
• Real-time capabilities
• Easy installation (plugins) and integration
(macros) • Beta program
• Automatic update of CFx Desktop and its
Widgets
• Roadmap
• Benefits • Next version of ConfluenceFx (3
• Leap to the next level of user experience months) will focus on :
and stimulate Confluence adoption • Social Network
• Boost community building and keep your • Awareness
community simultaneously at the same
level of information
• Learn more :
• Expand Confluence adoption scope to
managers and non regular users http://democfx.kapit.fr

11. Thank You,
See you soon on democfx.kapit.fr !
Ali Ouni :
• contact@kapit.fr
• ali.ouni@kapit.fr
• +33 (0) 6 33 83 28 69

12. SunSpace
People centric communities
Peter H. Reiser
Principal Field Technologist
Chief Architect SunSpace
http://blogs/sun.com/peterreiser
http://twitter.com/peterreiser
1

13. Its all about people !
2

14. Its all about people !
and communities !
3

15. Its all about people !
and communities!
and community value!
4

16. How to build vibrant communities
Community 1 Community 2 Community n
Value System
Methodology
Architecture
5

17. People Centric : Who am I
WHO I AM
●
About Me
●
Contact information
●
My Skills
●
My Contributions
●
My Social Network
●
My Credentials
●
My Needs …
People centric
6

18. Things which are relevant to me ..
WHO I AM Communities
●
About Me
●
Training
●
Contact information
●
Experts
●
My Skills
●
Knowledge
●
My Contributions
●
Code
●
My Social Network
●
Best Practices
●
My Credentials
●
Customer presentation
●
My Needs …
●
Recognition ....
People centric Mashup Enabled
7

19. People Centric : Personal Mashup
PERSONAL MASHUP
WHO I AM WHAT I NEED
●
Personal to me
●
Real time
●
About Me
●
Context aware
●
Contact information
●
Training
●
My Skills
●
Experts
●
My Contributions
●
Latest announcement
●
My Social Network
●
HR Benefit plan
●
My Credentials
●
Office location
●
My Needs …
●
Customer presentation
●
.......
People centric Value Driven Mashup Enabled
8

20. What is SunSpace ?
• A concept and architecture • Calculates “community equity”
designed to build and for people, communities and
nourish vibrant communities content as a means to
within an organization. promote participation
• The architecture of SunSpace • Integrates with existing
promotes participation and knowledge bases and
nurtures organic repositories in an
development of knowledge organization
in communities
• Promotes sharing and
focuses on and satisfies
individual needs of
participants
9

21. What is SunSpace ?
• A concept and architecture • Calculates “community equity”
designed to users
25'000 build and for people, communities and
nourish vibrant communities
500+ organization.
communities content as a means to
within an promote participation
• The10X growth in 6 month Integrates with existing
architecture of SunSpace •
promotes participation and
Secure Enterprise Wiki knowledge bases and
nurtures organic repositories in an
Architecture, Methodology, Value System
development of knowledge
in communities
organization
• Promotes sharing and
focuses on and satisfies
individual needs of
participants
10

22. SunSpace Architecture
Portal/Aggregator
MyShare MyTags MyContributions My Skills MySocial MyEquity MyCommunities
Web Services
Federated Services
Community
Wiki Blog
Equity Attachment Tagging Feed
Forum Ontology Bookmark Social
Search Rating Graph
Security & Entitlement Services (IdM)
Enterprise Store
URL Attachments Tags Activities People Groups Statistics
11

23. Confluence integration
Community Equity Plugin Load Link Share Plugin Utilities Plugin
● Community Equity macros ● Attachment services macros ● Author-show macro
● Online and Offline ● Search macro ● Update-warning macro
synchronization ●
MyShare actions ●
User-details macro
●
CommunityShare actions
Communities & Portals
Look & Feel
Wiki platform
Web Services
Community Equity Services
12/01/2008 Sun Proprietary / Confidential 12

24. Demo
13

25. Who am I : MyProfile
14

26. What I need: Communities
15

27. Mashup: Personalized Search
16

28. Interested ? Please contact us ...
• peter.reiser@sun.com
• http://blogs.sun.com/peterreiser
• http://twitter.com/peterreiser
17

30. Guy Fraser
CEO and Co-Founder

35. socialise your wiki
(but don’t turn it in to facebook)

38. {forum}

41. sticky topics

44. hot topics

47. locked topics

50. unread topics

53. =
feature rich, low maintenance

55. Self-updating list of popular pages
{forum:page=Docs|display=list|sort=activity}
Expressive topic creation links
{add-topic}Ask a question{add-topic}

56. Self-updating list of popular pages
{forum:page=Docs|display=list|sort=activity}
Expressive topic creation links
{add-topic}Ask a question{add-topic}
navigation tricks

57. Self-updating list of popular pages
{forum:page=Docs|display=list|sort=activity}
Expressive topic creation links
{add-topic}Ask a question{add-topic}

59. monitor and maintain

62. favorites

65. watchers

68. (use sparingly)

71. IT’S
EE4!
FR 3. +
ON
VERSI

74. your wiki, our speciality
Visit us at Booth 6
twitter.com/adaptavist