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Building a Sustainable
Talent & Operational
Strategy
NalaniKopp.com
Strategic Business Advisor
Hello!
I am Nalani Kopp.
I built my career on strategically developing talent & operations.
You can find me at nalanikopp.com
Agenda:
Why, How, Cost of Bad Hire, How to Hire, Inclusive Hiring
Why?
◈ Impact your revenue
◈ Increase productivity on products
◈ Achieve your mission
◈ Encourage customer loyalty
◈ Retain top performers
Cost of a Bad Hire - 40% annual
salary
Sources: FastCompany.com &
Robert Half Survey
How?
◈ Determine your mission, vision & values
◈ Create an Employee Value Proposition (EVP)
◈ Write Job Descriptions with inclusion in
mind
◈ Invest in your first 30 hires
◈ Focus on retention in the beginning
◈ Develop a welcoming on-boarding process
Tips for Better Hires
◈ Understand the market for the role
◈ Make job descriptions current and realistic
◈ Consider a candidate’s soft skills
◈ Use mission, vision & values to determine
cultural fit
◈ Source over time, instead of in a rush
Ensuring your Strategy is Diverse
Key Steps:
◈ Neutralize your job
descriptions
◈ Revise your sourcing
strategy
◈ Redesign Marketing
◈ Train your Hiring Team
◈ Commit to a Minimum #
of Interview
Questions?
NalaniKopp.com

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Building a Sustainable Talent & Operational Strategy by Nalani Kopp

  • 1. Building a Sustainable Talent & Operational Strategy NalaniKopp.com Strategic Business Advisor
  • 2. Hello! I am Nalani Kopp. I built my career on strategically developing talent & operations. You can find me at nalanikopp.com Agenda: Why, How, Cost of Bad Hire, How to Hire, Inclusive Hiring
  • 3. Why? ◈ Impact your revenue ◈ Increase productivity on products ◈ Achieve your mission ◈ Encourage customer loyalty ◈ Retain top performers
  • 4. Cost of a Bad Hire - 40% annual salary Sources: FastCompany.com & Robert Half Survey
  • 5. How? ◈ Determine your mission, vision & values ◈ Create an Employee Value Proposition (EVP) ◈ Write Job Descriptions with inclusion in mind ◈ Invest in your first 30 hires ◈ Focus on retention in the beginning ◈ Develop a welcoming on-boarding process
  • 6. Tips for Better Hires ◈ Understand the market for the role ◈ Make job descriptions current and realistic ◈ Consider a candidate’s soft skills ◈ Use mission, vision & values to determine cultural fit ◈ Source over time, instead of in a rush
  • 7. Ensuring your Strategy is Diverse Key Steps: ◈ Neutralize your job descriptions ◈ Revise your sourcing strategy ◈ Redesign Marketing ◈ Train your Hiring Team ◈ Commit to a Minimum # of Interview