SlideShare a Scribd company logo
Recruitin
g &
Trainingstaff
Aimsfor today
• Consider the processby which small
businesses recruit and select staff.
• Appreciate the various laws relating to R&S
(recruitment and selection).
Recruitmentand selection
•Recruitment andselection is the process of identifying
the need for ajob, defining the requirements of the
position and the job holder, advertising the position
and choosing the most appropriate person for thejob.
• Retention means ensuring that once the bestperson
hasbeen recruited, they stay with thebusiness
and are not “poached” by rivalcompanies.
Therecruitment process
Recruitment is one of the main objectivesof
management, asthe successof any business
depends on the quality of its staff.
Recruiting employees with the correct skillscanadd
valueto abusiness. Employeesshould therefore be
carefully selected, managed and retained, just like
any other resource.
Think……
Everyyear Mr Parry hasto recruit newteachers
to workat school. Why do you think he hasto
do this?
Whyrecruit?
Therecruitment process
Sort the 10 recruitment steps into thecorrect
order – annotate the stepsto explain what
happens in eachstage.
Compare your steps with someone else in the
class.
Did you get the sameanswer?
If not, check your stepsagain,
does it makesense?
The
Recruitment
Process-
solution
Documentsin the recruitment process
1. JobAdvert– abrief description of the job &skills
needed.
2. Job particulars–more detailed information about
the business & the job – what is expected of the
applicant, conditions of work, rate ofpay,holidays
& how toapply.
3. Jobdescription–Adocument describing the
duties of aworker and his/her status in the firm.
Jobdescription
4. Personalspecification–Aprofile of the skills
and qualities of aperson needed to do the
job.
5. CV’s(CurriculumVitae) – Summaryof one’s
education, skills, employment and
experience.Application form –Theform
which the applicant fills in with their personal
details
Documentsin the recruitment process
PersonalSpecification
Skillsemployerslook for
There are 10 keyattributes that employers seek
in their staff. In your groups, seeif you can
identify them...
Skillsemployerslookfor –
The10 key attributes
Skills Description
Communication Written, verbal andpresentation
skills
Teamwork Teamplayer with ability to manage
others
Negotiation&
persuasion
Beingable to get‘your ownway’ but
understandingother perspectives
Problem Solving Analysis& logicalthinking
Leadership Motivating ateam, assigningtasks
andmeeting deadlines
Skills Description
Organisation Prioritisingworkloadand time
Ability to meet deadlines Efficiencyandtime
management
Ability to workunderpressure Calmin acrisis,not becoming
stressed
Confidence In yourself,colleaguesandthe
company
Commercialawareness Knowingwhat makesa
companytick
Skillsemployerslookfor –
The10 key attributes
Bobthebaker!
• Bakin’Buddies are looking for anew bakerfor
their doughnut factory. What skills willhe
need to have andWHY?
Advertisingthe job – where?
Methodsof
Advertising
jobs
Job
centres
Internally
Internet
Newspaper
&
magazines
Trade
journals
In pairs, identify one disadvantage and one
advantage of using each of the methods of
advertising.
Typeof Ad. Advantages Disadvantages
JobCentre
Trade Journals
Newspapers/Magazi
nes
Internet
Internally
What should be on ajob
advertisement?
• Title
• Location
• Hours of work
• Pay(Salary/wages)
• Logo
• Qualifications and skills
• Experience
• Contact details
Selection
• Once a job has been advertised and details sent out
to prospective employees, the applicants will return
their CV/Jobapplications.
• TheSELECTIONprocesscanbegin...
Howdofirms select?
What happensnext?
• Ajob offer ismade.
• Ask for references– what the referees write is
confidential and must be accurate. If ok, start
work.
• Within 13 weeks of employment theymust
receive aCONTRACTOFEMPLOYMENT.
TheContractof Employment
Difference between internal and
external recruitment
Internal
• Thevacancycanbe filled by
an employee already in the
business. It might be
suitable for employees
seeking promotion or want
achange of duties.
External
• Most vacancies are filled
with externalrecruitment,
which always involves
advertising the vacancy.
Internal
Pro
• Savestime andmoney.
• Thecandidates' reliability,
ability and potential are
already known.
• The candidates know the
expectations and rules of
the company.
• Motivates other employees
to work harder to get
promoted too.
Cons
• No new ideasor experience
come into the business.
• May create jealousy and
rivalry between existing
employees.
The advantages and
disadvantages of recruiting
externally are the opposite of
these points.
Part time andfull time workers
Themain differences:
 hours worked
 benefits given
 work schedules
Issuesasa part timeworkers
Advantagesanddisadvantagesof
employingpart time workers
Pro
• Fewer costs
• Ability to attractadesirable
workforce
• Flexible workforce
Con
• Inconsistent productivity
• Lackof loyalty
• Demotivated
• Communication issues

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Unit 2.3: Recruitment, Training and Selection of Workers

  • 2. Aimsfor today • Consider the processby which small businesses recruit and select staff. • Appreciate the various laws relating to R&S (recruitment and selection).
  • 3. Recruitmentand selection •Recruitment andselection is the process of identifying the need for ajob, defining the requirements of the position and the job holder, advertising the position and choosing the most appropriate person for thejob. • Retention means ensuring that once the bestperson hasbeen recruited, they stay with thebusiness and are not “poached” by rivalcompanies.
  • 4. Therecruitment process Recruitment is one of the main objectivesof management, asthe successof any business depends on the quality of its staff. Recruiting employees with the correct skillscanadd valueto abusiness. Employeesshould therefore be carefully selected, managed and retained, just like any other resource.
  • 5. Think…… Everyyear Mr Parry hasto recruit newteachers to workat school. Why do you think he hasto do this?
  • 7. Therecruitment process Sort the 10 recruitment steps into thecorrect order – annotate the stepsto explain what happens in eachstage. Compare your steps with someone else in the class. Did you get the sameanswer? If not, check your stepsagain, does it makesense?
  • 8.
  • 10. Documentsin the recruitment process 1. JobAdvert– abrief description of the job &skills needed. 2. Job particulars–more detailed information about the business & the job – what is expected of the applicant, conditions of work, rate ofpay,holidays & how toapply. 3. Jobdescription–Adocument describing the duties of aworker and his/her status in the firm.
  • 12. 4. Personalspecification–Aprofile of the skills and qualities of aperson needed to do the job. 5. CV’s(CurriculumVitae) – Summaryof one’s education, skills, employment and experience.Application form –Theform which the applicant fills in with their personal details Documentsin the recruitment process
  • 14. Skillsemployerslook for There are 10 keyattributes that employers seek in their staff. In your groups, seeif you can identify them...
  • 15. Skillsemployerslookfor – The10 key attributes Skills Description Communication Written, verbal andpresentation skills Teamwork Teamplayer with ability to manage others Negotiation& persuasion Beingable to get‘your ownway’ but understandingother perspectives Problem Solving Analysis& logicalthinking Leadership Motivating ateam, assigningtasks andmeeting deadlines
  • 16. Skills Description Organisation Prioritisingworkloadand time Ability to meet deadlines Efficiencyandtime management Ability to workunderpressure Calmin acrisis,not becoming stressed Confidence In yourself,colleaguesandthe company Commercialawareness Knowingwhat makesa companytick Skillsemployerslookfor – The10 key attributes
  • 17. Bobthebaker! • Bakin’Buddies are looking for anew bakerfor their doughnut factory. What skills willhe need to have andWHY?
  • 18. Advertisingthe job – where? Methodsof Advertising jobs Job centres Internally Internet Newspaper & magazines Trade journals
  • 19. In pairs, identify one disadvantage and one advantage of using each of the methods of advertising. Typeof Ad. Advantages Disadvantages JobCentre Trade Journals Newspapers/Magazi nes Internet Internally
  • 20. What should be on ajob advertisement? • Title • Location • Hours of work • Pay(Salary/wages) • Logo • Qualifications and skills • Experience • Contact details
  • 21. Selection • Once a job has been advertised and details sent out to prospective employees, the applicants will return their CV/Jobapplications. • TheSELECTIONprocesscanbegin...
  • 23. What happensnext? • Ajob offer ismade. • Ask for references– what the referees write is confidential and must be accurate. If ok, start work. • Within 13 weeks of employment theymust receive aCONTRACTOFEMPLOYMENT.
  • 25. Difference between internal and external recruitment Internal • Thevacancycanbe filled by an employee already in the business. It might be suitable for employees seeking promotion or want achange of duties. External • Most vacancies are filled with externalrecruitment, which always involves advertising the vacancy.
  • 26. Internal Pro • Savestime andmoney. • Thecandidates' reliability, ability and potential are already known. • The candidates know the expectations and rules of the company. • Motivates other employees to work harder to get promoted too. Cons • No new ideasor experience come into the business. • May create jealousy and rivalry between existing employees. The advantages and disadvantages of recruiting externally are the opposite of these points.
  • 27. Part time andfull time workers Themain differences:  hours worked  benefits given  work schedules
  • 29. Advantagesanddisadvantagesof employingpart time workers Pro • Fewer costs • Ability to attractadesirable workforce • Flexible workforce Con • Inconsistent productivity • Lackof loyalty • Demotivated • Communication issues