APM event hosted by the South Wales and West of England Branch on 24 May 2023. Speakers: Anuj Goyal and Ibtissam Adem The Geospatial Commission is building a digital map of underground pipes and cables that will revolutionise the way we install, maintain, operate and repair our buried infrastructure - the National Underground Asset Register (NUAR). In this session we shared our experience of setting up this complex project, managing over 650 stakeholders and creating a OneTeam approach across public and private partners. There is currently no comprehensive underground map of the UK’s service network. Different organisations have their own maps showing where such things as gas pipes and electricity cables are, but the lack of a combined map creates an increased risk of potentially lethal accidents. Over four million holes are dug in the UK each year, many in the wrong place. Unforeseen ground conditions are a major obstacle to all construction and housing projects, especially on previously developed land. Atkins is building a new digital map of underground pipes and cables will help improve efficiencies in construction and development, reduce disruption and improve workers’ safety. As well as the technical solution, Atkins has engaged with over 650 Asset Owners (AO) to get access to their underground data and transformed this, so it is available in a consistent way on the platform. This session covered an overview of what we did and our experiences in Stakeholder Management & Teamwork covering; Building a One Team Approach Boosting staff morale in a multi-supplier project and Collaborative Working https://www.apm.org.uk/news/building-a-oneteam-culture-in-a-complex-multi-supplier-environment-lessons-from-the-national-underground-asset-register-nuar/

1. Building a OneTeam culture
in a complex multi supplier
environment
National Underground Asset Register

2. d
d
Insert your photo h
Anuj Goyal
Workstream: Programme & Contract
Management
Home Organisation: Atkins
Role: Senior Project Manager
This involves:
• Coordinate the overall project and
deliverables
• Manage the contract and financials
• Ensure integration across the
workstreams
Ask me about: how are we performing,
what are the main risks, what’s coming
up next
Outside of NUAR I like to: Cook,
Mountain Bike, Gardening
anuj.goyal@atkinsglobal.com
Org Chart
Insert your photo h
Ibtissam Adem
Workstream: Programme & Contract
Management
Home Organisation: Atkins
Role: Project Management Support
This involves:
• Reporting on ‘top risks’
• Making sure individuals are
onboarded/offboarded correctly
Ask me about: Security clearances /
Onboarding/ Offboarding processes /
Risk management
Outside of NUAR I like to: Roller skate,
spend time with family and friends, bake
ibtissam.adem@atkinsglobal.com
About us

3. NUAR | National Underground Asset Register
• NUAR – an intro
• Building a One Team culture
o People
o Process
o Technology
But first…
Agenda

4. NUAR QUIZ
Please join on Slido.com and
enter:
#2867 467

5. Digital map created of UK's underground pipes and cables - BBC News

12. Building a One-Team
People – Process – Technology
● Complex, multi-supplier environment
● Atkins is the Prime to a
multidisciplinary team of experts
across four main suppliers
● Varying cultures and objectives
across each organisation
● Both Private and Public bodies

13. To celebrate successes of individuals
and the team with regular events
throughout the year and an annual
‘Whole Team Event’.
Strong teamwork, ‘no blame’ and
‘positive challenge’ cultures.
Transparent decision making,
collaboration and clear communication
with each other.
An interdependent programme where
workstreams are accountable but
require support from one another.
The three main components are;
signing up AOs, data transformation
and platform development build.
We operate using a flat structure to
empower and take advantage of the
diverse skills and experience of the
team.
We promote constructive change, with
team & individual accountability.
We regularly review risks, both within
workstreams and across the
programme, ensuring mitigations are in
place and actioned.
Maintaining a RACI chart and ensuring
there is clear scope of responsibilities
across all teams including supply chain.
Following the Cross Government
Service Standard.
We deliver an integrated data sharing
platform featuring a complete data
map of the MVP region’s underground
assets.
Respect
Diversity of thought
Seek to understand and then be
understood
‘One Team’ regardless of organisational
boundaries
To improve the efficiency and safety of underground
works by creating a secure, auditable, trusted and
reliable platform. It will provide a consistent,
interactive digital map of buried asset data. This is
accessible when, where and how it is needed by
those planning and executing excavations on behalf
of underground asset owners. It will lead to
enhanced communication between parties and
improve data quality.
NUAR One Team Charter
MISSION:
GOALS:
NORMS:
STRENGTHS & SKILLS:
RISKS:
SCOPE:
ROLES AND RESPONSIBILITIES:
FUN EVENTS:
CORE VALUES:
January 2023

14. Results

15. Process
● Onboarding/ offboarding
○ Get to know NUAR
● Security
○ CPNI - Centre for the Protection of National Infrastructure Protective
Security Briefing
○ SyOPs - Security Operating Procedures
● Meetings drumbeat
○ Daily catch ups with leadership team
○ Weekly client and supplier catch ups
○ Atkins Friday call and away days
● Comprehensive risk and issues process

16. Technology
● Single project environment
● Messaging solution
● Azure DevOps, wikis,
● PMO dashboard

17. Summary
Process
Technology
People

18. Your thoughts and
questions
● What else could we have done, what
have you put in place to build a one-
team environment?
● What has been your experiences of
dealing with a multi-supplier
environment before? (good and bad)
● Which do you think is the most effective
strategy to boost staff morale in this
scenario?