BtoB in CRM
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This document discusses business-to-business (B2B) e-commerce and customer relationship management (CRM). It outlines the similarities and differences between B2B and CRM, and strategies for integrating the two. Some key benefits of integration include improved efficiency, quality, and access to supply chain information. The document also discusses a case study of B2B CRM implementation at a Turkish supermarket chain called Migros, which realized benefits like easier access to information, valid data, decreased costs, and increased sales through the integration of its operations with suppliers.
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E Commerce Basics
This document discusses e-commerce (electronic commerce). It defines e-commerce as the buying and selling of goods and services over electronic networks, primarily the Internet. It describes the different models of e-commerce including business-to-business (B2B), business-to-consumer (B2C), business-to-government (B2G), and consumer-to-consumer (C2C). It also discusses the necessary technologies and infrastructure to support e-commerce such as networks, web servers, electronic catalogs, and payment systems.
E commerce presentation
Electronic commerce involves the trading of goods and services over computer networks like the Internet. It uses technologies like mobile commerce, electronic funds transfer, and inventory management systems. Modern e-commerce often uses the World Wide Web for transactions.
The key platforms of e-commerce are business-to-business (B2B), business-to-consumer (B2C), consumer-to-consumer (C2C), customer-to-business (C2B), business-to-employee (B2E), and business-to-government (B2G). Each one involves the exchange of goods or services between different entities over computer networks and the Internet.
Setting up an e-commerce website involves
MBA (IT) SIP Report on RIInfotech Ecommerce
This document discusses B2B e-commerce websites and their advantages. It describes different types of B2B websites like company websites, product supply exchanges, specialized industry portals, and information sites. It then lists several key advantages of B2B e-commerce like scalability, improved efficiencies, reaching more customers, improved brand awareness, increased sales, analytics insights, enhanced customer experience, and improved customer service.
ROLE OF E COMMERCE AND M COMMERCE
E-commerce and m-commerce allow for the sale of goods and services through online and mobile channels. E-commerce includes B2B, B2C, C2B, C2C and P2P transactions conducted over the internet. M-commerce refers to transactions made via mobile devices and provides additional convenience for users. Both e-commerce and m-commerce provide benefits like flexibility and access to a wide range of options but also have limitations like infrastructure dependence and security/privacy risks.
Lecture 02.pdf
The document discusses the different types of e-commerce:
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- B2C (Business to Consumer) involves companies selling products and services to consumers online.
- C2C (Consumer to Consumer) involves individuals selling goods and services to each other through online marketplaces like eBay.
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THE NEXT INDUSTRIAL REVOLUTION. HOW E-COMMERCE IS TRANSFORMING B2B
Forrester Research estimates that cross-border B2B e-com-
merce transactions will reach US $1.2 trillion by 2021.1
With the advent of the internet and digitalization, the
opportunity for companies to boost revenues by tapping
global markets and to drive down costs through greater
efficiency has also opened up new prospects for earnings
growth. This huge potential is forcing B2B companies to
adapt their supply chains to be more like a business-to-
consumer (B2C) channel i.e. flexible, agile, scalable, quick-
er, mobile and global. More significantly, digitally-aware
B2B customers are expecting ‘Amazon-like’ experiences
including seamless commercial transactions when buy-
ing, receiving and returning products.2 Businesses have
shifted their purchasing research and transaction activi-
ties towards online3 especially when customer expecta-
tions for a full spectrum of services and support that are
hosted online have continued to increase.4 Despite these
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between B2B and B2C commercial transactions which
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Original e commerce
This document discusses opportunities and challenges of ecommerce for Coventry City Books, a brick and mortar bookstore. It outlines different types of ecommerce transactions like business-to-business and business-to-customer. Incorporating ecommerce could help the bookstore reach more customers, reduce costs by eliminating physical premises, and satisfy customer preferences through online shopping and services. However, ecommerce also poses challenges in meeting customer expectations and ensuring satisfaction without a physical store.
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This document defines and discusses e-business. It begins by defining e-business as using communication and information technologies to support business activities. It then discusses the key components of e-business including e-commerce, e-marketing, and e-operations. The document also outlines several common e-business models including business-to-consumer, business-to-business, and consumer-to-consumer and discusses their key features and examples. Finally, it discusses some common applications and benefits of implementing e-business strategies.
E business
IBM began marketing the term "e-business" in 1997 to describe using internet technologies to transform key business processes. IBM invested $1 billion to promote its expertise in e-business. While IBM did not trademark the term, "e-business" became widely used to describe electronically mediated business exchanges within and between organizations using technologies like intranets, extranets, and the internet. E-business involves using web technologies and IT systems together to connect consumers, businesses, and other stakeholders globally 24/7.
ecommerce
E-commerce refers to the buying and selling of goods or services using the internet and digital technologies. It allows for transactions between businesses (B2B), businesses and consumers (B2C), businesses and government (B2G), consumers and other consumers (C2C), and government and consumers (G2C). The typical e-commerce process involves a consumer browsing a merchant's website, adding items to their online shopping cart, providing payment and shipping details, and receiving an order confirmation. Major types of e-commerce include B2B, B2C, B2G, C2C, G2C, and G2B.
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This document provides an overview of e-commerce. It defines e-commerce as the buying and selling of goods and services over electronic systems like the Internet. The document then discusses the different types of e-commerce including B2B, B2C, C2C, and others. It also outlines the process of an e-commerce transaction and compares e-commerce to traditional commerce.
EEB-Module-II
The document discusses different business models for e-commerce, including B2C, B2B, C2C, C2B, B2G, and G2C. It provides details on each model such as definitions, examples, key benefits and features. The B2C model involves businesses selling directly to consumers. B2B is business selling to other businesses and makes up the largest e-commerce sector. C2C allows consumers to sell directly to each other, like on eBay. B2G provides a platform for businesses to interact with government agencies.
E commerce business models
This document discusses different types of e-commerce:
- B2B e-commerce accounts for 80% of transactions and is growing the fastest. It involves transactions between businesses.
- B2C involves customers purchasing goods and services from companies online. Popular models include Amazon and online retailers.
- B2G refers to commerce between businesses and the public sector, such as procurement.
- C2C allows transactions directly between consumers, through online auctions, peer-to-peer networks, and classified listings.
Solving Problem
The document discusses various methods for solving a problem of selecting an ecommerce system for a business. It defines the problem as the board worrying about spending a large amount to implement a system. Success criteria identified are security, reliability, effectiveness, attractiveness, and adaptability. Potential solutions evaluated are B2C, B2B, C2C, P2P, and m-commerce models. B2C (Business to Consumer) is selected as the best solution as it scored highest based on the success criteria. Benefits of the B2C model include lower transaction costs, access to global markets, and opportunities for lower customer costs.
38821274 e-commerce-ppt
E-commerce encompasses more than just online buying and selling, but the entire process of developing, marketing, selling, delivering, and paying for products and services online through a global marketplace supported by business partners. There are several classifications of e-commerce models including business-to-business (B2B), business-to-consumer (B2C), consumer-to-business (C2B), consumer-to-consumer (C2C), peer-to-peer (P2P), mobile commerce (m-commerce), and others. Each model involves different interactions between businesses and consumers with examples provided of websites that engage in each type of e-commerce transaction.
E Business & E Commerce +
E-business refers to conducting business online through e-commerce. There are different models of e-business including business-to-business (B2B), business-to-consumer (B2C), consumer-to-business (C2B), and consumer-to-consumer (C2C). Companies use strategies like online marketing, sales, procurement, and customer service to succeed in e-business. Security and privacy are important for building customer trust in e-commerce transactions. Organizations can access the internet through intranets, extranets, portals, and kiosks.
E commerce and the mnc
E-commerce refers to the buying and selling of goods or services over the Internet. There are several types including business-to-business (B2B), business-to-consumer (B2C), consumer-to-consumer (C2C), and consumer-to-business (C2B). The document traces the history of e-commerce from the 1970s to today and discusses how the Internet has enabled global e-commerce opportunities and challenges. Key issues for multinational companies include understanding cultural differences that impact adoption rates, building consumer trust, and designing websites that are culturally sensitive.
E-Commerce
Electronic commerce or ecommerce is a term for any type of business, or commercial transaction, that involves the transfer of information across the Internet. It covers a range of different types of businesses, from consumer based retail sites, through auction or music sites, to business exchanges trading goods and services between corporations. It is currently one of the most important aspects of the Internet to emerge.
E Commerce
The document discusses e-commerce and is a presentation by Raima Inaam and group members. It defines e-commerce and e-business, discusses the differences between the two, and provides a history of e-commerce. It then introduces Amazon as a major e-commerce business and describes the major types of e-commerce such as B2B, B2C, C2C.
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