Bryan Jones is a senior systems administrator seeking an MCSE certification. He has over 15 years of experience in systems administration, networking, desktop support, and project management. His technical skills include Windows Server, Active Directory, Hyper-V, networking, virtualization, and Powershell automation. He is currently preparing to complete the exams needed for his MCSE certification in the first half of 2016.

1. Bryan Jones BryanJones70@Outlook.com
1605-9 GanderCove Lane 704-307-1351
Matthews,NC28105
MicrosoftCertifications:Since January, 2016, I have beenpreparing for my next Microsoft
Certification. This isin process the of completingmy MCSE Certificationgoal.
• Exam 70-247: To Be CompletedFirstHalf of 2016
Configuringand Deployinga Private Cloudwith SystemCenter2012
• MCSA:WindowsServer2012
• ConfiguringAdvancedWindowsServer2012 Services
• AdministeringWindowsServer2012
• Installingand ConfiguringWindowsServer2012
• ImplementingandAdministeringWindows2000 DirectoryServicesInfrastructure
• DesigningaMicrosoftWindows2000 DirectoryServicesInfrastructure
• WindowsProfessional
Technical Skills:
ServerTechnologies:MicrosoftWindowsServer201220082003
ServerAdministrative Technologies: Active Directory,Hyper-V,FailoverCluster,NetworkLoadBalance,
Storage,File ServerResource Manager, ServerManager, IPAM,RightsManagementServices,
CertificationAuthority,ServerBackupRecovery, Imaging, Sites, Trust,DNS,DHCP,DynamicAccess,
FederationServer,GPO,PowerShell,DirectAccessVPN,RRAS,Printing,Auditing,ServiceNow,Remedy,
SystemCenter2012 - ConfigurationManagerVirtual Machine ManagerAppController
5/1/2015-6/26/2015 Robert Half Technology(Imaging Project)
Charlotte,NC CogentrixEnergy PowerManagement
• WindowsServer2012 - OS, RolesandFeatures,installationandconfiguration.
• ImagingClonezilla–Creationof Master Imagesfor IBMand Dell LaptopsDesktops.
• ImagingClonezilla–Applyingof MasterImage and customizationof locationspecificsettingsfor
IBMand Dell LaptopsDesktops.
• Active Directory –OUGPO - Creation,structure andpermissions.
• Active Directory –Groups setup,UserComputerAccountsetup, resource authorizationaccess
and administration.
• Active Directory –User Accountunlocks and password resets.
• Active Directory –ComputerAccountprestagingforImagingrollout.
• RSA Secure Logon – Multi-FactorAuthentication: Software andPhysical TokenSmartCardAccount
and permission creationandnetwork accesstroubleshooting.
• RSA SecureID– Multi-FactorAuthentication: VPN WebAccess accountandpermission creationand
network accesstroubleshooting.
• ServiceNowTicketingSystem
• NetworkPrinter- Driversinstallation, updates andtroubleshooting.
• iPhoneiPad–Troubleshootingof WirelessConnectivity issuesforRemote Access.
• iPhoneiPad–McAfee Application andExchange setup.
• iPhoneiPad–RSA SecureIDApplicationandVPN setup.
• OneNote –Recoveryof previousversiondatadue toversionupgrades.
• Troubleshootingof LaptopDesktopssoftware andhardware issues.
• SoftwareHardware- Installation andtroubleshooting.

2. 3/2013 – 4/2015 SelfStudy
MicrosoftCertifiedSolutionsAssociate (MCSA):WindowsServer2012 Certification
• FocusstudyingforMCSA Certification
• FocusstudyingonSystemCenter,Office 365 and WindowsAzure.
• Outof the jobmarket.
• Self Studydue tofinancial restraints.
4/2014 First-Tek(IT EquipmentMove Contract)
Ballentyne,NC Metlife
• Corporate HQ Move.
• Breakdown of OldCorporate Hardware.
• Installation of New CorporateHardware.
• Testingand Trackingof Connectivity Issues.
4/2011 – 2/2013 Active JobSeeking
• Desiredlevel employmentrequiredupdatedMicrosoftCertifications.
• 3/2013, leftthe jobmarketto focus solelyoncompletingthe MCSA Certification.
6/2005 - 3/2011 Family Dollar Stores,Inc.
Matthews,NC IT SystemsSupport - Corporate Wide Technician
• TeamLead Backup.
• TeamMemberTraining– Trainedall new teammembersinall aspectsof job responsibilities.
• Memberof DisasterRecoveryTeam.
• PatchUpdate Team- WindowsUpdates.
• Administrator: CBTSoftware Application TrainingServer
- Create accounts,grant and maintainaccesstousers.
• ImagingGhost–Creationof Master ImagesforIBMDell LaptopsDesktops.
• ImagingGhost–Applyingof MasterImage andcustomizationof locationspecificsettingsfor
IBMDell LaptopsDesktops.
• Active Directory –OUGPO - Creation,structure andpermissions.
• Active Directory –Groups setup,UserComputerAccountsetup,resource authorizationaccess
and administration.
• Active Directory –User Accountunlocksand passwordresets.
• SCCM: SystemCenterConfigurationManager- CreatedandPublished Software Packages.
• ForensicCopying–Processingof desktop andlaptopharddrives,meetinggovernment
regulations.
• CiscoVoIPPhones –Installationandsetup.
• Rollouts –Engagedin all departmental software and hardware rollouts.
• Anti-VirusandSpyware support. Removalof virusoninfectedcomputersanddata
recoverywhenpossible.
• Data Recovery - From unbootable units,allowingfornophysical hardware damage.
• Phone Support - Resolutionof clientsoftwareandhardware issues.
- Remote Tools - Dameware,Remote Desktop Connection
• NetworkInternetAccess–Resolutionof connectivity issues.
• VPN - TroubleshootingAccessand connectivity issues.
• Software installation,repairand version conflictresolution.
• Personal DeviceDesktopLaptopThinClientSupport.
- Corporate Campus,DistributionCenters,Stores,
RegionalSatelliteHome OfficesandRemote AccessUsers.
• PrinterMFDSupport.

3. • Hardware Repair- Replace memory,harddrivesandothercomponentsin desktops andlaptops.
• Extensiveprioritizingof ITHelpdeskcalls.
• Createddocumentationof departmental processes.
• Stronginterpersonal skills.
• Project:Executive BoardRoomConference RoomsTrainingRoomsRenovation
Equipmentpurchase andsetup.
- Coordinatedwithvendorstoreplaceupdate SatelliteTV’s,SoundSystem,
ProjectionSystemandWirelessAccess.
- AudioVisualEquipment:Setup,maintenanceandtraining.
• Project:Enterprise Wide LaptopDesktopRefresh
- Corporate HQ, distributioncenters,fieldusers,andsatellite offices.
- 1200 Laptops2500 COMPUTER’s
- Laptops and COMPUTER’s upgradedbydepartmental proactivereplacementandattrition.
• Project:TruckTerminal Renovation
CoordinatedTeamMembereffortsto:
- Remove existingequipment
- Setupnewequipment.
- Updatingof corporate software.
- Troubleshootandvalidate connectivityandprintcapability
Coordinated withNetworkInfrastructureTeameffortsto:
- Ensure cablingwas completedonschedule,inadvance of hardware delivery.
- Ensure Printerswere addedtothe network.
12/2004 - 4/2005 Robert Half Technology
Matthews,NC 28105 Maersk ShippingHondaHelpDeskLevel III
12/2003 - 12/2004
Stamford, CT 06902 JHB ConsultingJr.WindowsSystemsAdministrator
• Active Directory –OUGPO - Creation,structure andpermissions.
• Active Directory –Groups setup,UserComputerAccountsetup,resource authorizationaccess
and administration.
• Active Directory–User Accountunlocksand passwordresets.
• Engagedindepartmental softwareandhardware rollouts.
• Engagedindepartmental PatchVersionupdates.
• Remote VPN Check-PointSecure Remote installationandsupport.
• Resolutionof NetworkInternetaccessproblems.
• Software andOSPatchingand Patch distribution.
• VeritasBackup - Backup serverdata,local and remote sites.
• Hardware Repair- Replace memory,harddrivesandothercomponentsin desktops and
laptops.
• Phone Support forconsultants travelinginEurope andChina
• Anti-VirusSpyware support. Removal of virusoninfectedcomputersanddata
recovery.
• SecurityAnalyzerTool - Upgrade of SecurityProtocolsforcompanycomputers.
• Vendors - Workedwithvendors toresolve issues.

4. 4/2001 - 12/2003 IndependentConsulting
AUSTRIA and Stamford, CT Small BusinessNetworkHome User Support
• Business Network –Setupandmaintenance forsmall businesses
• WirelessNetwork–Setupandmaintenance forsmall businessesandhome offices.
• Hardware Support
- Newhardware installation- Replacementof memory,harddrivesandothercomponentsin
computers andlaptops.
• Software Support
- Installation of software, resolutionof issues anddamagedinstallations.
• E-mail Accounts
- AccountSetupand troubleshooting of software issues.
• MicrosoftOffice Support.
• Anti-VirusSpyware Support.
- Removal of virus'soninfectedcomputersanddatarecoverywhenpossible.
• PrinterMFD– Maintenance andsupport
• TrainingIndividual
- MicrosoftWindowsOffice.
6/2000-4/2002 Teracom: A TelecommunicationsCompany
Zell am See,AUSTRIA MicrosoftSystems Administrator
• Active Directory –UserComputerAccountcreationandpermissionssetup.
• Active Directory –OUGPO - Creation,structure andpermissions.
• Active Directory –Groups setup,UserComputerAccount setup,resource authorizationaccess
and administration.
• Active Directory –User Accountunlocksand passwordresets.
• FTPServers – Creation,permissionsandmaintenance.
• Rollouts –Engagedin departmental software andhardware.
• Patch– Engagedindepartmental updates.
• VPN Support
- Maintenance andtroubleshooting of software and connectivityissues.
• Backup- Veritas Server
- Backupdata on localremote servers.
• NetworkPrinters
- Installationandmaintenance.
• Portal Software:IPBilling
- Portal BillingServerswithweb interface andup-to-date billing.
• Antivirus –UpdatedandmaintainedTrendVirusProtection(Servers) andNortonAntivirus (Clients)
• VirusRemoval –Repairanddata recoveryof infectedcomputers.
• CustomerCare ProgramManagementAdministrator.
- Software setupanddataspecificcustomization.
• CustomerCare Management– Installationandsupport
- Systemlinkingall companydivisionstogetherforfastand efficientproblem
resolution.
• DesktopLaptops–Setup,maintenance andsupport.
• Rollouts –Windows2000 DesktopLaptopsoftware andhardware upgrades.
• MicrosoftLicenses.

5. 4/1999 -4/2000 Keyspan Energy Services
College Point,NY Help Desk TechnicianLevel II
• VPN Check-PointSecure Remote.
- Remote installationand connectivity troubleshooting.
• Backup– NT Server.
• Active Directory –Account set-upandauthorization.
• Rollouts –Engagedin departmental software andhardware.
• Engagedindepartmental PatchVersionupdates.
• Phone System
- Responsible forphonemodemline installation.
• NetworkAccess –Troubleshootingof networkaccessissues.
• Printers –Troubleshootingorprintingissues.
• DesktopsLaptops–Installationof Windows95,Windows98,and NT Systems.
• Hardware Repair– Replace memory,harddrivesandothercomponents of desktopslaptops.
• Software Repair–Resolutionof software conflictsanddamagedinstallations.
• Phone Support
- Resolutionof clientsoftwarehardware issues.
• MicrosoftOffice Support.
• AntivirusSoftware
- Installupdate software onall servers,computersandlaptops.
- Removal of virusoninfectedcomputers.
• Licensing–Negotiatedsoftware licenseagreements.
MicrosoftTraining: SelfStudy
Exam 70-246: To Be Completed FirstHalf of 2016
Monitoringand Operating a Private Cloudwith System Center2012
4/2013 – 4/2015
MicrosoftCertifiedSolutionsAssociate (MCSA): WindowsServer2012
MicrosoftCertifiedProfessional (MCP):WindowsServer2012
MicrosoftVirtual Academy
Status: GoldMember
ConcentrationonWindowsServer2012 R2, SystemCenter2012 R2, Office365and Azure.
MicrosoftVirtual Labs
ConcentrationonWindowsServer2012 R2, SystemCenter2012 R2, Office365and Azure.
CBT NuggetsTraining: VideoSeries
70-410 - AdministeringWindowsServer2012
70-411 - InstallingandConfiguringWindows Server2012
70-412 - ConfiguringAdvancedWindowsServer2012 Services
WindowsPowerShell 3Foundations
BundeshandelsAkademie 1/2003 – 10/2003
MCSE Training:Windows Server2000 Zell amSee,Austria
Comprehensive ComputerResources 2/1999 – 6/1999
MCSE Training:WindowsNTServer White Plains,NY
Art Institute ofPittsburgh 1988-1990
Visual Communications Pittsburgh,PA