Bryan Jones BryanJones70@Outlook.com
1605-9 GanderCove Lane 704-307-1351
Matthews,NC28105
MicrosoftCertifications:Since January, 2016, I have beenpreparing for my next Microsoft
Certification. This isin process the of completingmy MCSE Certificationgoal.
• Exam 70-247: To Be CompletedFirstHalf of 2016
Configuringand Deployinga Private Cloudwith SystemCenter2012
• MCSA:WindowsServer2012
• ConfiguringAdvancedWindowsServer2012 Services
• AdministeringWindowsServer2012
• Installingand ConfiguringWindowsServer2012
• ImplementingandAdministeringWindows2000 DirectoryServicesInfrastructure
• DesigningaMicrosoftWindows2000 DirectoryServicesInfrastructure
• WindowsProfessional
Technical Skills:
ServerTechnologies:MicrosoftWindowsServer201220082003
ServerAdministrative Technologies: Active Directory,Hyper-V,FailoverCluster,NetworkLoadBalance,
Storage,File ServerResource Manager, ServerManager, IPAM,RightsManagementServices,
CertificationAuthority,ServerBackupRecovery, Imaging, Sites, Trust,DNS,DHCP,DynamicAccess,
FederationServer,GPO,PowerShell,DirectAccessVPN,RRAS,Printing,Auditing,ServiceNow,Remedy,
SystemCenter2012 - ConfigurationManagerVirtual Machine ManagerAppController
5/1/2015-6/26/2015 Robert Half Technology(Imaging Project)
Charlotte,NC CogentrixEnergy PowerManagement
• WindowsServer2012 - OS, RolesandFeatures,installationandconfiguration.
• ImagingClonezilla–Creationof Master Imagesfor IBMand Dell LaptopsDesktops.
• ImagingClonezilla–Applyingof MasterImage and customizationof locationspecificsettingsfor
IBMand Dell LaptopsDesktops.
• Active Directory –OUGPO - Creation,structure andpermissions.
• Active Directory –Groups setup,UserComputerAccountsetup, resource authorizationaccess
and administration.
• Active Directory –User Accountunlocks and password resets.
• Active Directory –ComputerAccountprestagingforImagingrollout.
• RSA Secure Logon – Multi-FactorAuthentication: Software andPhysical TokenSmartCardAccount
and permission creationandnetwork accesstroubleshooting.
• RSA SecureID– Multi-FactorAuthentication: VPN WebAccess accountandpermission creationand
network accesstroubleshooting.
• ServiceNowTicketingSystem
• NetworkPrinter- Driversinstallation, updates andtroubleshooting.
• iPhoneiPad–Troubleshootingof WirelessConnectivity issuesforRemote Access.
• iPhoneiPad–McAfee Application andExchange setup.
• iPhoneiPad–RSA SecureIDApplicationandVPN setup.
• OneNote –Recoveryof previousversiondatadue toversionupgrades.
• Troubleshootingof LaptopDesktopssoftware andhardware issues.
• SoftwareHardware- Installation andtroubleshooting.
3/2013 – 4/2015 SelfStudy
MicrosoftCertifiedSolutionsAssociate (MCSA):WindowsServer2012 Certification
• FocusstudyingforMCSA Certification
• FocusstudyingonSystemCenter,Office 365 and WindowsAzure.
• Outof the jobmarket.
• Self Studydue tofinancial restraints.
4/2014 First-Tek(IT EquipmentMove Contract)
Ballentyne,NC Metlife
• Corporate HQ Move.
• Breakdown of OldCorporate Hardware.
• Installation of New CorporateHardware.
• Testingand Trackingof Connectivity Issues.
4/2011 – 2/2013 Active JobSeeking
• Desiredlevel employmentrequiredupdatedMicrosoftCertifications.
• 3/2013, leftthe jobmarketto focus solelyoncompletingthe MCSA Certification.
6/2005 - 3/2011 Family Dollar Stores,Inc.
Matthews,NC IT SystemsSupport - Corporate Wide Technician
• TeamLead Backup.
• TeamMemberTraining– Trainedall new teammembersinall aspectsof job responsibilities.
• Memberof DisasterRecoveryTeam.
• PatchUpdate Team- WindowsUpdates.
• Administrator: CBTSoftware Application TrainingServer
- Create accounts,grant and maintainaccesstousers.
• ImagingGhost–Creationof Master ImagesforIBMDell LaptopsDesktops.
• ImagingGhost–Applyingof MasterImage andcustomizationof locationspecificsettingsfor
IBMDell LaptopsDesktops.
• Active Directory –OUGPO - Creation,structure andpermissions.
• Active Directory –Groups setup,UserComputerAccountsetup,resource authorizationaccess
and administration.
• Active Directory –User Accountunlocksand passwordresets.
• SCCM: SystemCenterConfigurationManager- CreatedandPublished Software Packages.
• ForensicCopying–Processingof desktop andlaptopharddrives,meetinggovernment
regulations.
• CiscoVoIPPhones –Installationandsetup.
• Rollouts –Engagedin all departmental software and hardware rollouts.
• Anti-VirusandSpyware support. Removalof virusoninfectedcomputersanddata
recoverywhenpossible.
• Data Recovery - From unbootable units,allowingfornophysical hardware damage.
• Phone Support - Resolutionof clientsoftwareandhardware issues.
- Remote Tools - Dameware,Remote Desktop Connection
• NetworkInternetAccess–Resolutionof connectivity issues.
• VPN - TroubleshootingAccessand connectivity issues.
• Software installation,repairand version conflictresolution.
• Personal DeviceDesktopLaptopThinClientSupport.
- Corporate Campus,DistributionCenters,Stores,
RegionalSatelliteHome OfficesandRemote AccessUsers.
• PrinterMFDSupport.
• Hardware Repair- Replace memory,harddrivesandothercomponentsin desktops andlaptops.
• Extensiveprioritizingof ITHelpdeskcalls.
• Createddocumentationof departmental processes.
• Stronginterpersonal skills.
• Project:Executive BoardRoomConference RoomsTrainingRoomsRenovation
Equipmentpurchase andsetup.
- Coordinatedwithvendorstoreplaceupdate SatelliteTV’s,SoundSystem,
ProjectionSystemandWirelessAccess.
- AudioVisualEquipment:Setup,maintenanceandtraining.
• Project:Enterprise Wide LaptopDesktopRefresh
- Corporate HQ, distributioncenters,fieldusers,andsatellite offices.
- 1200 Laptops2500 COMPUTER’s
- Laptops and COMPUTER’s upgradedbydepartmental proactivereplacementandattrition.
• Project:TruckTerminal Renovation
CoordinatedTeamMembereffortsto:
- Remove existingequipment
- Setupnewequipment.
- Updatingof corporate software.
- Troubleshootandvalidate connectivityandprintcapability
Coordinated withNetworkInfrastructureTeameffortsto:
- Ensure cablingwas completedonschedule,inadvance of hardware delivery.
- Ensure Printerswere addedtothe network.
12/2004 - 4/2005 Robert Half Technology
Matthews,NC 28105 Maersk ShippingHondaHelpDeskLevel III
12/2003 - 12/2004
Stamford, CT 06902 JHB ConsultingJr.WindowsSystemsAdministrator
• Active Directory –OUGPO - Creation,structure andpermissions.
• Active Directory –Groups setup,UserComputerAccountsetup,resource authorizationaccess
and administration.
• Active Directory–User Accountunlocksand passwordresets.
• Engagedindepartmental softwareandhardware rollouts.
• Engagedindepartmental PatchVersionupdates.
• Remote VPN Check-PointSecure Remote installationandsupport.
• Resolutionof NetworkInternetaccessproblems.
• Software andOSPatchingand Patch distribution.
• VeritasBackup - Backup serverdata,local and remote sites.
• Hardware Repair- Replace memory,harddrivesandothercomponentsin desktops and
laptops.
• Phone Support forconsultants travelinginEurope andChina
• Anti-VirusSpyware support. Removal of virusoninfectedcomputersanddata
recovery.
• SecurityAnalyzerTool - Upgrade of SecurityProtocolsforcompanycomputers.
• Vendors - Workedwithvendors toresolve issues.
4/2001 - 12/2003 IndependentConsulting
AUSTRIA and Stamford, CT Small BusinessNetworkHome User Support
• Business Network –Setupandmaintenance forsmall businesses
• WirelessNetwork–Setupandmaintenance forsmall businessesandhome offices.
• Hardware Support
- Newhardware installation- Replacementof memory,harddrivesandothercomponentsin
computers andlaptops.
• Software Support
- Installation of software, resolutionof issues anddamagedinstallations.
• E-mail Accounts
- AccountSetupand troubleshooting of software issues.
• MicrosoftOffice Support.
• Anti-VirusSpyware Support.
- Removal of virus'soninfectedcomputersanddatarecoverywhenpossible.
• PrinterMFD– Maintenance andsupport
• TrainingIndividual
- MicrosoftWindowsOffice.
6/2000-4/2002 Teracom: A TelecommunicationsCompany
Zell am See,AUSTRIA MicrosoftSystems Administrator
• Active Directory –UserComputerAccountcreationandpermissionssetup.
• Active Directory –OUGPO - Creation,structure andpermissions.
• Active Directory –Groups setup,UserComputerAccount setup,resource authorizationaccess
and administration.
• Active Directory –User Accountunlocksand passwordresets.
• FTPServers – Creation,permissionsandmaintenance.
• Rollouts –Engagedin departmental software andhardware.
• Patch– Engagedindepartmental updates.
• VPN Support
- Maintenance andtroubleshooting of software and connectivityissues.
• Backup- Veritas Server
- Backupdata on localremote servers.
• NetworkPrinters
- Installationandmaintenance.
• Portal Software:IPBilling
- Portal BillingServerswithweb interface andup-to-date billing.
• Antivirus –UpdatedandmaintainedTrendVirusProtection(Servers) andNortonAntivirus (Clients)
• VirusRemoval –Repairanddata recoveryof infectedcomputers.
• CustomerCare ProgramManagementAdministrator.
- Software setupanddataspecificcustomization.
• CustomerCare Management– Installationandsupport
- Systemlinkingall companydivisionstogetherforfastand efficientproblem
resolution.
• DesktopLaptops–Setup,maintenance andsupport.
• Rollouts –Windows2000 DesktopLaptopsoftware andhardware upgrades.
• MicrosoftLicenses.
4/1999 -4/2000 Keyspan Energy Services
College Point,NY Help Desk TechnicianLevel II
• VPN Check-PointSecure Remote.
- Remote installationand connectivity troubleshooting.
• Backup– NT Server.
• Active Directory –Account set-upandauthorization.
• Rollouts –Engagedin departmental software andhardware.
• Engagedindepartmental PatchVersionupdates.
• Phone System
- Responsible forphonemodemline installation.
• NetworkAccess –Troubleshootingof networkaccessissues.
• Printers –Troubleshootingorprintingissues.
• DesktopsLaptops–Installationof Windows95,Windows98,and NT Systems.
• Hardware Repair– Replace memory,harddrivesandothercomponents of desktopslaptops.
• Software Repair–Resolutionof software conflictsanddamagedinstallations.
• Phone Support
- Resolutionof clientsoftwarehardware issues.
• MicrosoftOffice Support.
• AntivirusSoftware
- Installupdate software onall servers,computersandlaptops.
- Removal of virusoninfectedcomputers.
• Licensing–Negotiatedsoftware licenseagreements.
MicrosoftTraining: SelfStudy
Exam 70-246: To Be Completed FirstHalf of 2016
Monitoringand Operating a Private Cloudwith System Center2012
4/2013 – 4/2015
MicrosoftCertifiedSolutionsAssociate (MCSA): WindowsServer2012
MicrosoftCertifiedProfessional (MCP):WindowsServer2012
MicrosoftVirtual Academy
Status: GoldMember
ConcentrationonWindowsServer2012 R2, SystemCenter2012 R2, Office365and Azure.
MicrosoftVirtual Labs
ConcentrationonWindowsServer2012 R2, SystemCenter2012 R2, Office365and Azure.
CBT NuggetsTraining: VideoSeries
70-410 - AdministeringWindowsServer2012
70-411 - InstallingandConfiguringWindows Server2012
70-412 - ConfiguringAdvancedWindowsServer2012 Services
WindowsPowerShell 3Foundations
BundeshandelsAkademie 1/2003 – 10/2003
MCSE Training:Windows Server2000 Zell amSee,Austria
Comprehensive ComputerResources 2/1999 – 6/1999
MCSE Training:WindowsNTServer White Plains,NY
Art Institute ofPittsburgh 1988-1990
Visual Communications Pittsburgh,PA

Bryan Jones - Resume

  • 1.
    Bryan Jones BryanJones70@Outlook.com 1605-9GanderCove Lane 704-307-1351 Matthews,NC28105 MicrosoftCertifications:Since January, 2016, I have beenpreparing for my next Microsoft Certification. This isin process the of completingmy MCSE Certificationgoal. • Exam 70-247: To Be CompletedFirstHalf of 2016 Configuringand Deployinga Private Cloudwith SystemCenter2012 • MCSA:WindowsServer2012 • ConfiguringAdvancedWindowsServer2012 Services • AdministeringWindowsServer2012 • Installingand ConfiguringWindowsServer2012 • ImplementingandAdministeringWindows2000 DirectoryServicesInfrastructure • DesigningaMicrosoftWindows2000 DirectoryServicesInfrastructure • WindowsProfessional Technical Skills: ServerTechnologies:MicrosoftWindowsServer201220082003 ServerAdministrative Technologies: Active Directory,Hyper-V,FailoverCluster,NetworkLoadBalance, Storage,File ServerResource Manager, ServerManager, IPAM,RightsManagementServices, CertificationAuthority,ServerBackupRecovery, Imaging, Sites, Trust,DNS,DHCP,DynamicAccess, FederationServer,GPO,PowerShell,DirectAccessVPN,RRAS,Printing,Auditing,ServiceNow,Remedy, SystemCenter2012 - ConfigurationManagerVirtual Machine ManagerAppController 5/1/2015-6/26/2015 Robert Half Technology(Imaging Project) Charlotte,NC CogentrixEnergy PowerManagement • WindowsServer2012 - OS, RolesandFeatures,installationandconfiguration. • ImagingClonezilla–Creationof Master Imagesfor IBMand Dell LaptopsDesktops. • ImagingClonezilla–Applyingof MasterImage and customizationof locationspecificsettingsfor IBMand Dell LaptopsDesktops. • Active Directory –OUGPO - Creation,structure andpermissions. • Active Directory –Groups setup,UserComputerAccountsetup, resource authorizationaccess and administration. • Active Directory –User Accountunlocks and password resets. • Active Directory –ComputerAccountprestagingforImagingrollout. • RSA Secure Logon – Multi-FactorAuthentication: Software andPhysical TokenSmartCardAccount and permission creationandnetwork accesstroubleshooting. • RSA SecureID– Multi-FactorAuthentication: VPN WebAccess accountandpermission creationand network accesstroubleshooting. • ServiceNowTicketingSystem • NetworkPrinter- Driversinstallation, updates andtroubleshooting. • iPhoneiPad–Troubleshootingof WirelessConnectivity issuesforRemote Access. • iPhoneiPad–McAfee Application andExchange setup. • iPhoneiPad–RSA SecureIDApplicationandVPN setup. • OneNote –Recoveryof previousversiondatadue toversionupgrades. • Troubleshootingof LaptopDesktopssoftware andhardware issues. • SoftwareHardware- Installation andtroubleshooting.
  • 2.
    3/2013 – 4/2015SelfStudy MicrosoftCertifiedSolutionsAssociate (MCSA):WindowsServer2012 Certification • FocusstudyingforMCSA Certification • FocusstudyingonSystemCenter,Office 365 and WindowsAzure. • Outof the jobmarket. • Self Studydue tofinancial restraints. 4/2014 First-Tek(IT EquipmentMove Contract) Ballentyne,NC Metlife • Corporate HQ Move. • Breakdown of OldCorporate Hardware. • Installation of New CorporateHardware. • Testingand Trackingof Connectivity Issues. 4/2011 – 2/2013 Active JobSeeking • Desiredlevel employmentrequiredupdatedMicrosoftCertifications. • 3/2013, leftthe jobmarketto focus solelyoncompletingthe MCSA Certification. 6/2005 - 3/2011 Family Dollar Stores,Inc. Matthews,NC IT SystemsSupport - Corporate Wide Technician • TeamLead Backup. • TeamMemberTraining– Trainedall new teammembersinall aspectsof job responsibilities. • Memberof DisasterRecoveryTeam. • PatchUpdate Team- WindowsUpdates. • Administrator: CBTSoftware Application TrainingServer - Create accounts,grant and maintainaccesstousers. • ImagingGhost–Creationof Master ImagesforIBMDell LaptopsDesktops. • ImagingGhost–Applyingof MasterImage andcustomizationof locationspecificsettingsfor IBMDell LaptopsDesktops. • Active Directory –OUGPO - Creation,structure andpermissions. • Active Directory –Groups setup,UserComputerAccountsetup,resource authorizationaccess and administration. • Active Directory –User Accountunlocksand passwordresets. • SCCM: SystemCenterConfigurationManager- CreatedandPublished Software Packages. • ForensicCopying–Processingof desktop andlaptopharddrives,meetinggovernment regulations. • CiscoVoIPPhones –Installationandsetup. • Rollouts –Engagedin all departmental software and hardware rollouts. • Anti-VirusandSpyware support. Removalof virusoninfectedcomputersanddata recoverywhenpossible. • Data Recovery - From unbootable units,allowingfornophysical hardware damage. • Phone Support - Resolutionof clientsoftwareandhardware issues. - Remote Tools - Dameware,Remote Desktop Connection • NetworkInternetAccess–Resolutionof connectivity issues. • VPN - TroubleshootingAccessand connectivity issues. • Software installation,repairand version conflictresolution. • Personal DeviceDesktopLaptopThinClientSupport. - Corporate Campus,DistributionCenters,Stores, RegionalSatelliteHome OfficesandRemote AccessUsers. • PrinterMFDSupport.
  • 3.
    • Hardware Repair-Replace memory,harddrivesandothercomponentsin desktops andlaptops. • Extensiveprioritizingof ITHelpdeskcalls. • Createddocumentationof departmental processes. • Stronginterpersonal skills. • Project:Executive BoardRoomConference RoomsTrainingRoomsRenovation Equipmentpurchase andsetup. - Coordinatedwithvendorstoreplaceupdate SatelliteTV’s,SoundSystem, ProjectionSystemandWirelessAccess. - AudioVisualEquipment:Setup,maintenanceandtraining. • Project:Enterprise Wide LaptopDesktopRefresh - Corporate HQ, distributioncenters,fieldusers,andsatellite offices. - 1200 Laptops2500 COMPUTER’s - Laptops and COMPUTER’s upgradedbydepartmental proactivereplacementandattrition. • Project:TruckTerminal Renovation CoordinatedTeamMembereffortsto: - Remove existingequipment - Setupnewequipment. - Updatingof corporate software. - Troubleshootandvalidate connectivityandprintcapability Coordinated withNetworkInfrastructureTeameffortsto: - Ensure cablingwas completedonschedule,inadvance of hardware delivery. - Ensure Printerswere addedtothe network. 12/2004 - 4/2005 Robert Half Technology Matthews,NC 28105 Maersk ShippingHondaHelpDeskLevel III 12/2003 - 12/2004 Stamford, CT 06902 JHB ConsultingJr.WindowsSystemsAdministrator • Active Directory –OUGPO - Creation,structure andpermissions. • Active Directory –Groups setup,UserComputerAccountsetup,resource authorizationaccess and administration. • Active Directory–User Accountunlocksand passwordresets. • Engagedindepartmental softwareandhardware rollouts. • Engagedindepartmental PatchVersionupdates. • Remote VPN Check-PointSecure Remote installationandsupport. • Resolutionof NetworkInternetaccessproblems. • Software andOSPatchingand Patch distribution. • VeritasBackup - Backup serverdata,local and remote sites. • Hardware Repair- Replace memory,harddrivesandothercomponentsin desktops and laptops. • Phone Support forconsultants travelinginEurope andChina • Anti-VirusSpyware support. Removal of virusoninfectedcomputersanddata recovery. • SecurityAnalyzerTool - Upgrade of SecurityProtocolsforcompanycomputers. • Vendors - Workedwithvendors toresolve issues.
  • 4.
    4/2001 - 12/2003IndependentConsulting AUSTRIA and Stamford, CT Small BusinessNetworkHome User Support • Business Network –Setupandmaintenance forsmall businesses • WirelessNetwork–Setupandmaintenance forsmall businessesandhome offices. • Hardware Support - Newhardware installation- Replacementof memory,harddrivesandothercomponentsin computers andlaptops. • Software Support - Installation of software, resolutionof issues anddamagedinstallations. • E-mail Accounts - AccountSetupand troubleshooting of software issues. • MicrosoftOffice Support. • Anti-VirusSpyware Support. - Removal of virus'soninfectedcomputersanddatarecoverywhenpossible. • PrinterMFD– Maintenance andsupport • TrainingIndividual - MicrosoftWindowsOffice. 6/2000-4/2002 Teracom: A TelecommunicationsCompany Zell am See,AUSTRIA MicrosoftSystems Administrator • Active Directory –UserComputerAccountcreationandpermissionssetup. • Active Directory –OUGPO - Creation,structure andpermissions. • Active Directory –Groups setup,UserComputerAccount setup,resource authorizationaccess and administration. • Active Directory –User Accountunlocksand passwordresets. • FTPServers – Creation,permissionsandmaintenance. • Rollouts –Engagedin departmental software andhardware. • Patch– Engagedindepartmental updates. • VPN Support - Maintenance andtroubleshooting of software and connectivityissues. • Backup- Veritas Server - Backupdata on localremote servers. • NetworkPrinters - Installationandmaintenance. • Portal Software:IPBilling - Portal BillingServerswithweb interface andup-to-date billing. • Antivirus –UpdatedandmaintainedTrendVirusProtection(Servers) andNortonAntivirus (Clients) • VirusRemoval –Repairanddata recoveryof infectedcomputers. • CustomerCare ProgramManagementAdministrator. - Software setupanddataspecificcustomization. • CustomerCare Management– Installationandsupport - Systemlinkingall companydivisionstogetherforfastand efficientproblem resolution. • DesktopLaptops–Setup,maintenance andsupport. • Rollouts –Windows2000 DesktopLaptopsoftware andhardware upgrades. • MicrosoftLicenses.
  • 5.
    4/1999 -4/2000 KeyspanEnergy Services College Point,NY Help Desk TechnicianLevel II • VPN Check-PointSecure Remote. - Remote installationand connectivity troubleshooting. • Backup– NT Server. • Active Directory –Account set-upandauthorization. • Rollouts –Engagedin departmental software andhardware. • Engagedindepartmental PatchVersionupdates. • Phone System - Responsible forphonemodemline installation. • NetworkAccess –Troubleshootingof networkaccessissues. • Printers –Troubleshootingorprintingissues. • DesktopsLaptops–Installationof Windows95,Windows98,and NT Systems. • Hardware Repair– Replace memory,harddrivesandothercomponents of desktopslaptops. • Software Repair–Resolutionof software conflictsanddamagedinstallations. • Phone Support - Resolutionof clientsoftwarehardware issues. • MicrosoftOffice Support. • AntivirusSoftware - Installupdate software onall servers,computersandlaptops. - Removal of virusoninfectedcomputers. • Licensing–Negotiatedsoftware licenseagreements. MicrosoftTraining: SelfStudy Exam 70-246: To Be Completed FirstHalf of 2016 Monitoringand Operating a Private Cloudwith System Center2012 4/2013 – 4/2015 MicrosoftCertifiedSolutionsAssociate (MCSA): WindowsServer2012 MicrosoftCertifiedProfessional (MCP):WindowsServer2012 MicrosoftVirtual Academy Status: GoldMember ConcentrationonWindowsServer2012 R2, SystemCenter2012 R2, Office365and Azure. MicrosoftVirtual Labs ConcentrationonWindowsServer2012 R2, SystemCenter2012 R2, Office365and Azure. CBT NuggetsTraining: VideoSeries 70-410 - AdministeringWindowsServer2012 70-411 - InstallingandConfiguringWindows Server2012 70-412 - ConfiguringAdvancedWindowsServer2012 Services WindowsPowerShell 3Foundations BundeshandelsAkademie 1/2003 – 10/2003 MCSE Training:Windows Server2000 Zell amSee,Austria Comprehensive ComputerResources 2/1999 – 6/1999 MCSE Training:WindowsNTServer White Plains,NY Art Institute ofPittsburgh 1988-1990 Visual Communications Pittsburgh,PA