MARKETING PROJECT 
ON 
STP 
BY: 
ADEETYA UBEROI 
22/001 
ASHNA MALIK 22/006 
DEEKSHA GOVIL 
22/009 
KARAN KUKREJA 
22/014 
VIBHUTI TEWARI 
22/030
“BRU COFFEE”
INTRODUCTION 
• It Belongs to Hindustan Unilever. 
• It was launched in the year 1968 under the brand of ‘Brook Bond’. 
• Since its introduction as an instant coffee, it has been launched with 
different varieties such as Bru Cappuccino, Bru Lite, Bru Cold Coffee, 
Bru Gold, Bru Roast and Ground etc. 
• One of the highly consumed coffee brands in India. 
• One of the recent successful new product was the 
‘ Cappuccino Packs’.
•Bru is a power brand from the HUL’s(Hindustan Unilever Ltd.) 
Stable. 
A brand which pioneered the instant coffee category in Indian 
market in 1969 is also an example of many successful 
marketing practices. 
According to HUL, Bru is the market leader in coffee segment 
with a value share of 46.9 %. 
Much of the success of Bru can be attributed to following 
factors: 
Innovation in new products 
Innovation in packaging & Aggressive campaigns
BRU INSTANT COFFEE 
•According to HUL, Bru is the market leader in coffee 
segment with a value share of 51.1 % in 2011. 
•Much of the success of Bru can be attributed to following 
factors 
Innovation in new products 
Innovation in packaging & Aggressive campaigns 
•Prices of Bru products are :- 
Bru Instant Coffee – Rs 300 for 200g 
Bru Gold- Rs 220 for 100g 
Bru Coffee Green – Rs 155 for 500g 
Bru Exotica Brazil – Rs 375 for 100g 
Bru Kilimanjaro – Rs 300 for 50g
• BRU Exotica was launched which is premium freeze dried 
coffee sourced from some of the world’s best coffee-producing 
regions like Colombia, Brazil and Kilimanjaro. Later, in the 
same year, BRU Gold - a 100% pure granulated coffee with an 
uplifting aroma and superior taste - was launched.
CONCEPT OF STP 
• STP marketing is a three-step approach to building a 
targeted marketing plan. "S" stands for Segmentation, "T" for 
Targeting and "P" for Positioning. 
•The STP process demonstrates the links between an overall 
market and how a company chooses to compete in that 
market. It is sometimes referred to as a process, with 
segmentation being conducted first, then the selection of one 
or more target markets and then finally the implementation of 
positioning. 
• The goal of the STP process is to guide the organization to 
the development and implementation of an 
appropriate marketing mix.
:SEGMENTATION: 
• One of the best advantages of marketing Coffee is its universal 
appeal. This fact has also been utilized and acknowledged by 
Starbucks coffee chain. 
• However, segmentation of geography can play an important 
role in a traditional context wherein Coffee is extensively 
consumed in the South India as opposed to the North 
irrespective of the favorable weather condition. 
• The segment for Bru Coffee is people looking to make coffee 
instantly.
 Geographic Segmentation:- Urban expanses and 
Metropolitan cities. (Insight – Bru is preferred and consumed 
more in South India) 
 Demographic Segmentation:- 
• Economic Status – Middle and Upper-Middle Class 
• Income Level – 2 lacs to 5 lacs p.a. (or the range that falls in 
above mentioned economic status category) 
• Gender – Equally consumed by both (Insight : Coffee is the 
most universally preferred beverage) 
• Age – 18 to 35
• Occupation – Ranging from independent students wanting to 
prepare coffee on their own to working women who can make 
coffee instantly for their husbands before leaving for work. 
• Family Life Cycle Stage – Highest penetration for Bru is in 
Stage 6 of life cycle – Family with Adolescents 
 Psychographic Segmentation: – Image projection of being 
proactive, while at the same time spending some happy and 
quality time with (special) people over coffee.
 Behavioral Segmentation:- 
• Loyalty - Most coffee lovers don’t like to experiment and 
switch once they’ve found their perfect flavour. Hence, 
consumer loyalty for Bru is on the higher side. However, 
introduction of small sachets (even new variants) by 
competing brands could give rise to more frequent switch to 
Nescafe’ 
• Scale of Purchase – Availability of BRU in smaller sachets 
has decreased the scale of purchase. Unless a heavy and 
regular drinker, purchase are made in sachet forms than glass 
jars (Light purchase) 
• Frequency – Bru instant coffee is purchased frequently to 
satisfy the compulsion of consumption amongst coffee lover.
•More interestingly, with the introduction of Bru Exotica, it has 
further entered the market of premium range of coffee. 
•This premium range is for well-travelled Indian who appreciate 
International flavours. 
•Flavours from Brazil, Colombia and Kilimanjaro are provided for 
prices ranging from Rs.150 the flavour of Brazil and upto Rs. 300 
from Kilimanjaro. 
The 3 new Flavours in the form 
of “Bru Exotica”
:TARGET ING: 
• The Target Market for Bru coffee is decided on the basis of 
income levels. Hence, the target market of Bru is – People in 
the Upper and Middle class. 
• For people to switch from traditional coffee to instant coffee, 
it’s important to ensure that the consumers are able to afford 
the extra price. Moreover, these are the people who are willing 
to shell a few more Rupees to save time and effort.
The Target Market for Bru coffee can further be narrowed down to: 
• Independent students wanting to make coffee without assistance. 
• Working women who can make coffee instantly for their husbands 
before leaving for work. 
• Late night workers who need an external stimulant in the form of 
coffee to help them stay awake. 
- Bru increased its foothold 
in the market with the 
introduction of beneficial 
and innovative packaging. 
Such packaging locked 
aroma and flavour, thus 
preserving the instant 
coffee for longer.
:POSITIONING: 
• Bru coffee has positioned itself as a beverage that invokes a 
sense of warmth, love, happiness and good spirits between 
people, especially loved ones. 
• Its famous taglines are – ‘Bru se hothi hai khushiya shuru’ 
(Happiness begins with Bru) and ‘Ek cup Bru, aur mood bann 
jaye’ (Just a single cup of Bru for a good mood) 
• Bru’s philosophy is – “Livening-up every moment by 
stimulating conversations.”
• Its famous advertisements lay emphasis on healthy 
relationships. 
• They suggest that a single cup of invigorating Bru 
coffee can lead to a heightened sense of care, 
consideration and love for the special person in your 
life. 
• Hence the emotions invoked to capture the minds of 
consumers are – Love, Happiness, Rejuvenated 
mood, Care and provides a sensory stimulation.
Package Benefits 
PERCEPTUAL MAPPING of Bru (against 
Price 
Economic 
Mass 
Market 
Premium 
Market 
Nescafe 
Bru 
Nescafe)
• The Perceptual Mapping of Bru has been graphed using two 
relevant parameters – Package Benefits and the Price 
• Bru certainly has a clear advantage over Nescafe because of its 
recent innovative packaging like zipper pouches, aroma-lock 
package, Mini-packs and so on. 
• The price of Bru however remains lower than that of Nescafe. 
(For instance, 50 gm. of Bru Instant Coffee is priced at Rs. 70 
against Nescafe’s at Rs. 90)
:CONCLUSION: 
•Ever since its inception, Bru has been on a constant 
endeavour to bring better products and formats to the 
consumer with every passing year. 
•With the launch of Cappuccino in 2007, Bru pioneered 
the launch of instant coffee premixes in India for the youth. 
Then in 2010, a premium filter coffee with a blend of 85% 
coffee and 15% chicory was introduced under the brand 
name BRU Select. 
•In 2011, BRU Lite, a light-tasting coffee with classic 
Mocha flavour, was launched for people who avoid coffee 
because of its bitter taste. In the same year BRU Exotica 
was launched which is premium freeze dried coffee 
sourced from some of the world’s best coffee-producing 
regions like Colombia, Brazil and Kilimanjaro.
THANK 
YOU

Bru segmentation targeting positioning

  • 1.
    MARKETING PROJECT ON STP BY: ADEETYA UBEROI 22/001 ASHNA MALIK 22/006 DEEKSHA GOVIL 22/009 KARAN KUKREJA 22/014 VIBHUTI TEWARI 22/030
  • 2.
  • 3.
    INTRODUCTION • ItBelongs to Hindustan Unilever. • It was launched in the year 1968 under the brand of ‘Brook Bond’. • Since its introduction as an instant coffee, it has been launched with different varieties such as Bru Cappuccino, Bru Lite, Bru Cold Coffee, Bru Gold, Bru Roast and Ground etc. • One of the highly consumed coffee brands in India. • One of the recent successful new product was the ‘ Cappuccino Packs’.
  • 4.
    •Bru is apower brand from the HUL’s(Hindustan Unilever Ltd.) Stable. A brand which pioneered the instant coffee category in Indian market in 1969 is also an example of many successful marketing practices. According to HUL, Bru is the market leader in coffee segment with a value share of 46.9 %. Much of the success of Bru can be attributed to following factors: Innovation in new products Innovation in packaging & Aggressive campaigns
  • 5.
    BRU INSTANT COFFEE •According to HUL, Bru is the market leader in coffee segment with a value share of 51.1 % in 2011. •Much of the success of Bru can be attributed to following factors Innovation in new products Innovation in packaging & Aggressive campaigns •Prices of Bru products are :- Bru Instant Coffee – Rs 300 for 200g Bru Gold- Rs 220 for 100g Bru Coffee Green – Rs 155 for 500g Bru Exotica Brazil – Rs 375 for 100g Bru Kilimanjaro – Rs 300 for 50g
  • 6.
    • BRU Exoticawas launched which is premium freeze dried coffee sourced from some of the world’s best coffee-producing regions like Colombia, Brazil and Kilimanjaro. Later, in the same year, BRU Gold - a 100% pure granulated coffee with an uplifting aroma and superior taste - was launched.
  • 7.
    CONCEPT OF STP • STP marketing is a three-step approach to building a targeted marketing plan. "S" stands for Segmentation, "T" for Targeting and "P" for Positioning. •The STP process demonstrates the links between an overall market and how a company chooses to compete in that market. It is sometimes referred to as a process, with segmentation being conducted first, then the selection of one or more target markets and then finally the implementation of positioning. • The goal of the STP process is to guide the organization to the development and implementation of an appropriate marketing mix.
  • 8.
    :SEGMENTATION: • Oneof the best advantages of marketing Coffee is its universal appeal. This fact has also been utilized and acknowledged by Starbucks coffee chain. • However, segmentation of geography can play an important role in a traditional context wherein Coffee is extensively consumed in the South India as opposed to the North irrespective of the favorable weather condition. • The segment for Bru Coffee is people looking to make coffee instantly.
  • 9.
     Geographic Segmentation:-Urban expanses and Metropolitan cities. (Insight – Bru is preferred and consumed more in South India)  Demographic Segmentation:- • Economic Status – Middle and Upper-Middle Class • Income Level – 2 lacs to 5 lacs p.a. (or the range that falls in above mentioned economic status category) • Gender – Equally consumed by both (Insight : Coffee is the most universally preferred beverage) • Age – 18 to 35
  • 10.
    • Occupation –Ranging from independent students wanting to prepare coffee on their own to working women who can make coffee instantly for their husbands before leaving for work. • Family Life Cycle Stage – Highest penetration for Bru is in Stage 6 of life cycle – Family with Adolescents  Psychographic Segmentation: – Image projection of being proactive, while at the same time spending some happy and quality time with (special) people over coffee.
  • 11.
     Behavioral Segmentation:- • Loyalty - Most coffee lovers don’t like to experiment and switch once they’ve found their perfect flavour. Hence, consumer loyalty for Bru is on the higher side. However, introduction of small sachets (even new variants) by competing brands could give rise to more frequent switch to Nescafe’ • Scale of Purchase – Availability of BRU in smaller sachets has decreased the scale of purchase. Unless a heavy and regular drinker, purchase are made in sachet forms than glass jars (Light purchase) • Frequency – Bru instant coffee is purchased frequently to satisfy the compulsion of consumption amongst coffee lover.
  • 12.
    •More interestingly, withthe introduction of Bru Exotica, it has further entered the market of premium range of coffee. •This premium range is for well-travelled Indian who appreciate International flavours. •Flavours from Brazil, Colombia and Kilimanjaro are provided for prices ranging from Rs.150 the flavour of Brazil and upto Rs. 300 from Kilimanjaro. The 3 new Flavours in the form of “Bru Exotica”
  • 13.
    :TARGET ING: •The Target Market for Bru coffee is decided on the basis of income levels. Hence, the target market of Bru is – People in the Upper and Middle class. • For people to switch from traditional coffee to instant coffee, it’s important to ensure that the consumers are able to afford the extra price. Moreover, these are the people who are willing to shell a few more Rupees to save time and effort.
  • 14.
    The Target Marketfor Bru coffee can further be narrowed down to: • Independent students wanting to make coffee without assistance. • Working women who can make coffee instantly for their husbands before leaving for work. • Late night workers who need an external stimulant in the form of coffee to help them stay awake. - Bru increased its foothold in the market with the introduction of beneficial and innovative packaging. Such packaging locked aroma and flavour, thus preserving the instant coffee for longer.
  • 15.
    :POSITIONING: • Brucoffee has positioned itself as a beverage that invokes a sense of warmth, love, happiness and good spirits between people, especially loved ones. • Its famous taglines are – ‘Bru se hothi hai khushiya shuru’ (Happiness begins with Bru) and ‘Ek cup Bru, aur mood bann jaye’ (Just a single cup of Bru for a good mood) • Bru’s philosophy is – “Livening-up every moment by stimulating conversations.”
  • 16.
    • Its famousadvertisements lay emphasis on healthy relationships. • They suggest that a single cup of invigorating Bru coffee can lead to a heightened sense of care, consideration and love for the special person in your life. • Hence the emotions invoked to capture the minds of consumers are – Love, Happiness, Rejuvenated mood, Care and provides a sensory stimulation.
  • 17.
    Package Benefits PERCEPTUALMAPPING of Bru (against Price Economic Mass Market Premium Market Nescafe Bru Nescafe)
  • 18.
    • The PerceptualMapping of Bru has been graphed using two relevant parameters – Package Benefits and the Price • Bru certainly has a clear advantage over Nescafe because of its recent innovative packaging like zipper pouches, aroma-lock package, Mini-packs and so on. • The price of Bru however remains lower than that of Nescafe. (For instance, 50 gm. of Bru Instant Coffee is priced at Rs. 70 against Nescafe’s at Rs. 90)
  • 19.
    :CONCLUSION: •Ever sinceits inception, Bru has been on a constant endeavour to bring better products and formats to the consumer with every passing year. •With the launch of Cappuccino in 2007, Bru pioneered the launch of instant coffee premixes in India for the youth. Then in 2010, a premium filter coffee with a blend of 85% coffee and 15% chicory was introduced under the brand name BRU Select. •In 2011, BRU Lite, a light-tasting coffee with classic Mocha flavour, was launched for people who avoid coffee because of its bitter taste. In the same year BRU Exotica was launched which is premium freeze dried coffee sourced from some of the world’s best coffee-producing regions like Colombia, Brazil and Kilimanjaro.
  • 20.