BRIS Report 1999

BRIS Report
Calls made to BRIS helplines 1999

Published in March 2000

BRIS
Children's Rights in Society

Contents Children's Rights in Society (BRIS)
Summary 4
Report
More calls from children than ever before 4
200,000 attempts to contact the Children's Helpline 4
Survey of abusers for fourth year in succession 5
The BRIS Helpline for Adults - About Children 6 Calls made in 1999
to the Children's Helpline
Calls from children and young people 7 and to the BRIS Helpline for Adults - About Children
Number of calls from children 1991-99, FIG. 1 7
Number of calls from children per month, FIG. 2 8
For every call made to BRIS' helplines where sufﬁcient information is available, a statistical record is
Nature of the calls 9
made based on different criteria for calls from children and adults. No personal details are recorded,
Calls to BRIS from children and young people related primarily to: 10
but the forms used contain information such as the children's sex and age, where they live, their do-
Problem categories in children's calls, FIG. 3 10
mestic circumstances and the views they expressed in the call.
Perpetrators of sexual abuse cited in calls from children, FIG. 4 14
Perpetrators of physical abuse/neglect cited in calls from children, FIG. 5 16
Information relating to abusers, important contacts for the child, the length of the call, the reference
Who called the Children's Helpline? 19 and the date and name of the person who took the call are also recorded. Information from these
Age of children cited in calls from children, FIG. 6 19 forms is collected together and presented in the annual BRIS report.
Do boys and girls have the same problems? 19
What are the environments in which problems occur? 20
Breakdown of problem environments in calls from children, FIG. 7 20 Children's Rights in Society (BRIS)
How are problems affected by age and environment? 20 Gunnar Sandelin, Press Secretary
Family patterns and problem categories 21 Peter Irgens, Development Secretary
Domestic circumstances of children callers, FIG. 8 21 March 2000
Children in care 22
BRIS referrals 22
Breakdown of BRIS referrals 23
Referrals of calls from children TABLE A 23
Managing assignments 23
Other calls
Breakdown of calls to the Children's Helpline, FIG. 9 24
Other calls: state of mind of the children, FIG. 10 26
Breakdown of total call durations, FIG. 11 27

Calls from adults about children 28
Proﬁles of adult callers 28
Callers' relationships to the children cited in the calls, FIG. 12 28
Age of children cited in calls from adults, FIG. 13 29
What do adults call about with regard to children? 29
Problem categories in calls from adults, FIG. 14 29
Breakdown of BRIS referrals of calls from adults 33
Referrals, etc. of calls from adults TABLE B 33 Text: Gunnar Sandelin
Research: Peter Irgens

Conclusion 34 Photography: Martin and Karin Nauclér
Layout: Rolf A Olsson
Printing: Ålands Tryckeriet

2 B R I S R E P O RT • C A L L S M A D E I N 1 9 9 9 B R I S R E P O RT • C A L L S M A D E I N 1 9 9 9 3

Summary

More calls from children In 1999 a total of 14,341 calls from children and young people to the BRIS
than ever before Children's Helpline were statistically recorded, the highest annual total to
date.
Compared to 1998 this was a 12 per cent increase in the number of calls.

During the 1990s the number of calls to the BRIS helpline, Sweden's largest
specialist helpline for children and young people, has increased tenfold. Fol-
lowing two years in which there was a marginal decrease, the number of
calls from children has increased dramatically over the past two years.

The major increase in the number of calls over the past decade is partly due
to the fact that BRIS has become more well-known and because children
and young people in general have developed a greater readiness to talk
about difficult problems. Yet there are also indications that there is a gro-
wing number of children and young people whose situation appears to be
deteriorating.
Certain children appear to be suffering from serial abuse ranging from ne-
glect to physical, psychological and sexual abuse.

Yet the calls recorded in BRIS' statistics during 1999 accounted for a mere
14 per cent of the total number of calls received.
During the year there was a total of 104,000 calls, yet 86 per cent of these
provided insufficient information for further statistical processing. An in- calls, children and young people convey feelings of sorrow, anxiety, loneli-
depth study of these so-called "other calls" is presented on page (24). ness or fear.

In addition, there were more than 400 calls in which the caller expressed su-
Despite an increase in the number of lines, actual accessibility of the Chil- icidal sentiments.
dren's Helpline in 1999 was less than 50 per cent, which means that there
were an estimated 200,000 attempts from children and young people to con- "In the municipal networks we're good at identifying the troublemakers,
200,000 attempts tact the service. which is fine. But the calls to BRIS show that many of the children who are
to contact suffering the most are invisible and remain unnoticed," says Göran Harnesk,
In 1999 around seven out of ten of the statistically recorded calls related to general secretary of BRIS.
the Children's Helpline
girls with an average age between 13 and 14 years. This has also been the "The task before us is becoming increasingly clear: we have to ensure that
case during recent years. these inconspicuous, invisible children must be noticed. I see a necessity for
all types of training for work involving children to draw attention to this."
The most common types of problems which children called about were:
Roughly one third of the calls from children relate to victims of crime. In fu-
• Bullying: 13.3 per cent of calls ture, BRIS aims to extend its involvement with this group of children who
• Family conflicts: 11.9 per cent are particularly at risk.
• Love and personal relationships: 10.9 per cent This is one of the reasons why BRIS, for the fourth year in succession, has
• Problems relating to sexual abuse (8.5 per cent) and physical abuse (7.7 conducted a survey of those committing abuse in the most serious cases.
per cent) were also common. This information has been passed on to the relevant authorities, the media
and other organisations at the International Victims of Crime Day held in
Problems involving abuse of a serious nature accounted for almost one third February 2000.
of the statistically recorded calls.
Calls relating to bullying were up 32 per cent on the previous year and calls
relating to sexual abuse increased by 25 per cent. The number of calls rela- The survey of abusers reveals that the home is by far the most common pla- Survey of abusers for
ting to physical abuse of children showed only a minor increase and remai- ce where crime takes place and that the most common abusers are parents. fourth year in succession
ned proportionally at the same level. According to the children themselves almost nine out of ten cases of physical
abuse and more than half of all cases of sexual abuse take place within the
Information on the mental state of the children and young people who call family.
BRIS reveals that they are often suffering from depression. In the majority of


The Children's Helpline revealed that natural parents were the perpetrators
in 75 per cent of cases of physical abuse (father 41 per cent, mother 19 per Calls from children
cent, both adults 15 per cent).
and young people
Sexual abuse was perpetrated at a rate of 24 per cent by a natural father,
and 6 per cent by a natural mother. It is also noteworthy that 21 per cent of
cases are perpetrated by young abusers (under 18 years of age), and that wo- During the 1990s the number of calls to the BRIS Children's Helpline has
men are cited as the abuser in 15 per cent of cases. increased approximately tenfold. The most dramatic increases took place up
to and including 1995.
In discussions, BRIS has stressed the importance of modifying the conventio- In 1996 and 1997 there was a marginal decrease in the number of calls, fol-
nal view that the abuser is exclusively an adult male and that the victim is lowed by a 24 per cent increase in 1998.
exclusively a girl.
In 1999 there were 14,391 statistically recorded calls form children and
Calls relating to bullying come top of the list on the Children's Helpline, and young people, the highest number ever in BRIS' history spanning almost
in 18 per cent of cases this bullying is carried out by fellow pupils at school, thirty years. The volume of calls represents an increase of 12 per cent com-
mostly by boys. There has been a noticeable decline in the bullying carried pared to 1998.
out in groups by both sexes.
In 1999 there were 14,341 statistically recorded calls to
As in previous years, around half of the children and young people who called the BRIS Children's Helpline.
BRIS live together with their natural parents, whereas almost one in five lives
together with a lone mother. In the population as a whole, a significantly lar-
ger proportion of children lives with their natural parents in a nuclear family.
Serious problems in the home accounted for a very high proportion (80 per No. of calls
cent) of the calls made by children living with stepparents. from children

By and large girls and boys called about similar problems, although there are
certain differences. Girls, for example, often reveal a more depressive state of
mind.
In terms of the relationship between age and types of problems, a general
observation that problems relating to individuals themselves increase with
age, whereas problems at school decline. Calls relating to family problems
are, however, common in all ages.

During the year BRIS conducted an in-depth study of the children and young
people in care who called the Children's Helpline. Results showed that two
thirds of children in care felt unsatisfied or deeply unsatisfied with their cir-
cumstances. A similar proportion felt that contacts with the relevant authori-
ties are equally poor as the actual care to which they have been allotted.
Very few feel that they are in any way involved in the care offered by the
community.

≈
The BRIS Helpline for There were 2,073 calls from adults to the BRIS Helpline for Adults - About
Adults – About Children Children, an increase of 25 per cent on the previous year.

Those who called were mainly parents and other family members.
A clear majority of the calls related to girls and the average age of the chil- Fig. 1. Number of calls from children 1991-99
dren was 10 years.
These calls formed the basis for the information recorded on a comprehensi-
Around one third of the calls to the Helpline for Adults - About Children ve form by the 300 or so voluntary staff who man the helplines in Stock-
concerned divorce problems, but physical abuse, family conflicts and sexual holm, Malmö, Gothenburg, Norrköping and Umeå. This information subse-
abuse were also common problem areas. quently forms the basis for BRIS' statistical processing of children's calls.

BRIS used information from the Helpline for Adults - About Children in ca- Yet only 14 per cent of the calls received by the Children's Helpline are do-
ses of serious abuse as material for its survey of abusers. In cases of physical cumented in this way. In 1999 there was actually a total of around 104,000
abuse, natural parents were cited as the perpetrators in three out of four ca- calls from children and young people, yet 86 per cent of these could not be
ses. processed, mainly because they did not provide sufficient information.
In cases of sexual abuse, fathers emerged as the main culprits.


These calls were either silent, cut off or so-called test calls. BRIS is based on the concepts of voluntariness, anonymity, trust and respect. Samtalens karaktär
A fundamental principle for those working on the Children's Helpline is that
In many cases callers hang up, "test the water", or otherwise conceal them- the child is our client. BRIS is also a mouthpiece for children and young pe-
selves before they summon the courage to ask for help. Sometimes hoax or ople at risk who dare to call because they know that they have the right to
nuisance calls are also made. remain anonymous. They know that they will be able to speak to adults
who have wide experience of listening and providing support.
For BRIS it is important to have relevant information from which to form
the basis of our efforts to influence public opinion. For this reason we place From the point of view of gaining the confidence of those who call it is of
stringent demands on the information which forms the basis of the BRIS re- vital significance that BRIS is not a public body or authority. At this time of
port. Because of the public nature of this work, BRIS only uses material expansion, the notion that BRIS is some sort of public authority is a com-
which has been statistically processed. In this year's report we are presenting mon misapprehension in media coverage.
for the first time an in-depth study of those calls to BRIS, almost nine out of
every ten, which up until now have remained un-researched. Calls to BRIS mainly tend to focus on one area, but it is not uncommon in
the course of the conversation for children and young people to mention ot-
Since tests over the year have shown that the Children's Helpline was only her problems. So, for example, a call being dealt with in one problem cate-
50 per cent accessible, BRIS estimates that around 200,000 attempts to re- gory might also relate to assault, abuse and bullying. These elements will
ach us have been made by children and young people. This lack of accessibi- also be noted in the BRIS statistical records.
lity is due to insufficient financial resources. As a voluntary, independent or-
ganisation rather than a public body, BRIS is 90 per cent financed by be- Translating these calls which describe all manner of problems and events
quests, donations and membership fees which are primarily used to fund into a pure statistic can present problems. The BRIS statistics are based on
ongoing expansion of the Children's Helpline. the assessment of the principal problem made by the volunteers who answer
the calls. But it should also be pointed out that if a preliminary summary is
The spread of statistically recorded calls over the year can be seen in Fig. 2. made between first and second alternatives, this does not result in any major
The main increase occurred in April and May when BRIS, for the second difference to the order in which problems are ranked.
year in succession, presented a well-publicised and award-winning informa-
tion campaign about the Children's Helpline to all pupils in the fifth school A comparison with last years' BRIS report will reveal that problem categori-
grade around the country. es in certain cases have been re-formulated or have been demarcated from
each other. Thus last years “troubled relationships” has been replaced by the
wider term “family conflicts”. We have also seen fit to distinguish “physical
abuse/neglect” from “psychological abuse”.
No. of calls
from children

JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC

Fig. 2. Number of calls from children per month 1999
(n = 14,341*) * n is the number of calls upon which the table is based.

In addition to telephone calls throughout the year, BRIS has also received
hundreds of e-mails from children and young people. The questions posed
are of the same kind as those to the Children's Helpline, and we often direct
the writers of these messages to the Helpline itself.
We at BRIS are currently involved in developing opportunities to communi-
cate with our target group via the internet.


Calls to BRIS from children and young people rela- threats, violence, abusive language or as a result of direct persecution.
ted primarily to:
BRIS' expert on bullying, AnnCha Lagerman, stresses the importance of
getting pupils actively involved in efforts to counteract bullying and the ne-
cessity of establishing a nationwide network of on-the-job training for those
who are actively engaged in work of this kind.
Bullying
Schools are the “problem areas” where bullying takes place in virtually all
Family conflicts cases. This prompted BRIS, for the second year in succession, to run an in-
formation campaign about the Children's Helpline this spring for all school
Love/relationship problems
children in grade five. The campaign featured pictures of children who have
Sexuality and sexual development now grown up to become celebrities, but who experienced problems when
they were young. Together with the advertising agency TBWA, BRIS received
Sexual abuse
the Golden Egg, the advertising industry's highest award, for the campaign.
Problems with friends “Without preaching, and making full use of children's inquisitive natures,
BRIS manages to convey its message: “You're not alone!” This is genuine
Physical abuse/neglect
communication in terms the receiver understands, if ever there was”, was
Drug/substance/alcohol abuse the citation of the Swedish Advertising Association.

Identity and “life” issues A common situation is for those being bullied to have kept their problems to
Divorce problems themselves for a long time before calling BRIS. Vulnerability and loneliness
combined with fear of telling anyone make their situation intolerable in the
Information long run. Furthermore, the children and young people who call the Childre-
Eating disorders n's Helpline about bullying often mention that they have spoken about the
problem with teachers or other school staff but have not been believed!
Psychological abuse However, as children advance in years, the problems in school about which
Miscellaneous they call have a tendency to diminish.

For the fourth year in succession BRIS has recorded information on the per-
petrators of bullying which has shown that in 85 per cent of cases, fellow
pupils at school commit the bullying.
Fig. 3. Problem categories in children's calls (n= 14,300) In 2 per cent of cases teachers or other members of school staff are cited as
the bullies.

“Everyone just laughs at me BULLYING. Over the years, being bullied has been the most common Both boys and girls behave as bullies, but it is more common for boys to be
because my mum's a lesbian.” single reason for calling BRIS, and now once again calls relating to bullying both the perpetrators and victims. 17 per cent of calls refer to bullying by
are top of our list of problem categories. This follows an ongoing trend in mixed groups of boys and girls, a significant decrease compared to the pre-
“They shout “darky” and other racist helplines for children and young people all over Europe. vious year.
things at me every day.” Boys alone are cited as perpetrators in 56 per cent of cases, and girls alone
During 1999 there were almost two thousand calls which were primarily in a mere 27 per cent of cases.
“They bring weapons into school.
I just want to kill myself.” concerned with bullying, an increase of 32 per cent compared to 1998.
By way of comparison, in 1992 BRIS statistically recorded around 450 calls
on this subject. FAMILY CONFLICTS is a newly devised problem category replacing the “At home they just argue and fight.
former heading “troubled relationships” (within the family). In 1998 calls in I want to go to a foster home, but the
this category showed the largest increase of all, 40 per cent. In 1999 this social services don't believe me…”
Apart from an increase in bullying, BRIS has also given warnings over the
past year about increasingly brutal behaviour with sexual overtones in which trend continued with a 31 per cent rise, an increase in the number of calls by
“I want to withdraw the complaint I
girls are influenced by the behaviour patterns of boys. A study carried out by 1,700. This means that family conflicts is the problem category which has
made against my dad, because nobody in
Save the Children in 1999 showed a dramatic increase in the use of sexual shown the largest overall rise in the past two years. the family talks to me any more…”
language by children. There is a risk that this may cause sexual violence to
occur at much lower ages than is currently the case. This problem category encompasses all kinds of conflicts inside the family, “The whole family call my Swedish
but often involves profound and difficult disputes from which it is not easy girlfriend a tart…”
For a number of years BRIS has held conferences and seminars providing for those involved to free themselves. What often happens is that the child is
training and information about successful models in use in the fight against drawn into a destructive conflict of loyalties between parents whose relations-
bullying. This was also the main subject for our magazine Children and hip is disintegrating or has broken down. Disputes are often caused by the
Young People (Barn & Ungdom) (2/99). In the magazine we featured a study fact that parents exploit the fact that their children are dependent on them.
by the Swedish Institute of Public Opinion and Research, commissioned by Many calls in this category refer to a burden of care within the family, in
one of the major Swedish teaching unions, which indicated that one third of which parents are incapable of recognising their children's needs. In addition,
pupils in grade nine feel uncomfortable when they are at school owing to there are often conflicts as a result of sexual and physical abuse of children.


One call in four pertains to children in conflict with their mothers, but equ- SEXUAL ABUSE is a problem category to which BRIS has devoted spe- “It's not my dad who comes in to
ally common are cases in which a child is in conflict with both parents. Ove- cial attention in 1999. We have given information via the media and in semi- my room at nights. It's a disgusting
rall some 70 per cent of calls related to conflicts between the child and one nars about a change which took place during the past year. One fundamen- old man…”
adult. tal reason for this was a dramatic increase in the number of calls during the
“Dad used to rape me and Mum
first six months of the year. drank herself to death. Now it's my
foster father who rapes me…”
Overall in 1999 there was a 25 per cent increase in the number of calls rela-
“If I only had a girlfriend then LOVE/RELATIONSHIP PROBLEMS have produced a marginal increase in ting to sexual abuse compared to the previous year. Over the full period the- “Mum's boyfriend takes money from
life would be fine…” calls in 1999, yet this category has still fallen from the top position it held in re were 1,200 statistically recorded calls relating to sexual abuse, compared men who pay to have sex with Mum
last year's BRIS report. Even though the Children's Helpline is not an “ago- to a mere 300 back in 1991. and me…”
“I slept with a boy I'd been chatting to. ny aunt”, the pains and pleasures of young people relating to this perennial
Now he says he'll kill me if he can't see
subject have always resulted in a certain volume of calls. Together with sexu- BRIS does not have a straightforward answer as to why children and young
me again…”
ality and sexual development, they account for around 20 per cent of the to- people are currently making so many calls about sexual abuse. Information
“My parents have arranged a wife for tal number of calls. on the incidence of sexual abuse of children only dates back for twenty
me, but I'm in love with a Swedish years, and only now are we beginning to gain a clearer overall picture both
girl…” The love/relationship category usually involves teenagers who call for advice of the perpetrators and their victims.
on problems related to falling in love. They also need someone to talk to
about the unhappy state which this can cause. The category also includes a “We want to focus on this because we no longer think that the generally ac-
number of calls about the conflicting feelings aroused in a relationship, such cepted view that perpetrators are adult males who interfere with children is
as whether to remain together with someone who is aggressive or has an al- sufficient. This is true in six cases out of ten, according to our sources. But
cohol or substance abuse problem, or the problems caused by developing a we also need to gather information about perpetrator groups including wo-
crush on a teacher. men and young people in order to provide the best possible preventive and
therapeutic protection for those children and young people who become
Lover/relationship problems which cross ethnic and cultural barriers also fe- their victims. It may also help us to reach potential perpetrators,” wrote
ature, along with problems resulting from contacts established via the inter- BRIS' general secretary Göran Harnesk and press secretary Gunnar Sandelin
net, yet these are only a small proportion of the overall total. The most com- in the Swedish broadsheet Dagen's Nyheter at the end of November.
mon questions tend to be: “How can I make a move on the person I'm inter-
ested in?” and “What can I do now that the relationship has ended and I Increased knowledge results in a gradual breakdown of taboo barriers. Chil-
feel so bad?” dren and young people today know more and are more willing to tell about
their experiences. There are also signs which indicate that there is an increa-
One noticeable trend of recent years is that there is a relatively equal spilt se in the sufferings of a small yet growing group of vulnerable children in
between boys and girls who call for advice on love/relationship problems. Swedish society.

In the late 1980s and at the beginning of the 90s when the taboo about
mentioning sexual abuse of children and young people was broken down,
“What is foreplay?” SEXUALITY AND SEXUAL DEVELOPMENT is a problem category which the number of abuse-related calls to BRIS increased significantly. In the late
relates to love/relationship problems. Here too, most of the calls come from 1990s there was a stagnation in the number of calls on this subject, yet in
“If you get an erection in the shower teenagers, yet in this case there is a higher proportion of boys who call 1999 the number increased once again.
after PE, does it mean you're gay?” about sexuality and sexual development.
Many calls relate to a fixation with appearance and what is normal in terms It is important to realise that many of the calls to the Children's Helpline
“Do girls think about sex
of bodily development. about sexual abuse concern offences of a most serious nature. They seldom
as much as boys do?”
relate to verbal abuse or a hands-off situation. Almost exclusively they invol-
Questions about sexual identity and how others accept this are also com- ve a hands-on situation - often rape or sexual intercourse forced upon the
mon. “Am I a lesbian?” “Could I be gay” are recurring questions. Questions victim with violence.
relating to the fear of HIV/aids and sexually transmitted diseases are also
common. Calls from children which relate purely to pregnancy, abortion and Calls relating to sexual abuse may often be preceded by a number of so-cal-
similar problems have also been included in this category. led test calls before the child cautiously begins to talk about the issue. A
high degree of professionalism is required in order to deal with these revela-
The sexuality and sexual development category comprises a number of diffi- tions. Together with physical abuse/assault, sexual abuse is the problem cate-
culties and crises, but also positive hopes relating to the process of becoming gory in which children have clearly been the victim of what the law defines
an adult. as criminal acts.

The majority of cases occur within the family and very seldom result in any
criminal charges. Children rarely wish to report their relatives: instead, they
call BRIS because they want to put a stop to their suffering.

Calls relating to sexual abuse showed that around 80 per cent of victims


were girls, boys making up the remaining 20 per cent. The calls revealed an Mother/stepmother (9 per cent). This category includes the majority of fe-
over-representation from children and young people who live with steppa- male perpetrators, the victims of whom are mostly boys. Violation of the ge-
rents. nitals is not uncommon from female perpetrators. Abuse is often linked to
problems of alcohol, drug and substance abuse and to psychological distur-
For the fourth year in succession BRIS has conducted a survey of perpetra- bance. Cases in which a stepmother turns a stepson into her secret lover be-
tors, and this year we have also studied the nature of the abuse in question. hind the back of the father are also not uncommon.

The other adult in the family category may involve a number of adults, a re-
lative living with the family, or foster parents committing the abuse.

Father The other known adult category often involves a friend of the family, sports
coach, adult neighbour or perhaps the father of a friend. For the most part
Known person of equal age (not sibling)
this group tends to commit rape or serious sexual assault. The victim often
Teacher/ other member of school staff feels ashamed and afraid to reveal the identity of the perpetrator since that
person is often a popular adult in their social circle. “Who would believe
Stepfather that Dad's best friend raped me?” In these cases the victim often talks about
committing suicide.
Mother/stepmother

Sibling The Others category involves unknown perpetrators. They may be adults
who interfere with or rape the victim, and sometimes the victims are girls as
Other adult family member young as 14 who pose for, or sell sexual favours to, older men. Occasionally
cases involved groups of unknown older boys who commit gang rape, and
Other known adult
sometimes older boys who molest younger boys.
Others The fact that the perpetrator is unknown is especially frightening for the vic-
tim. Could he strike again?

In 85 per cent of cases the perpetrator was said to be male, but at least 20
per cent of these were boys under the age of 18. Women accounted for the
Fig. 4. Perpetrators of sexual abuse cited in calls from chil-
dren (n = 1,305) remaining 15 per cent of perpetrators.

The father is cited as the perpetrator in 24 per cent of cases. Cases often in-
volve rape, although other forms of physical abuse also occur. Sometimes a
number of siblings are at risk and the victim may often protect younger The number of calls relating to PROBLEMS WITH FRIENDS continu- “My best friend has moved away.
brothers and sisters by “consenting” to be their father's sexual partner. In ed to rise in 1999, this time by 9 per cent. This was preceded by a record 43 Now I've got no-one.”
many cases the mother is absent, otherwise she may turn a blind eye to what per cent increase in the previous year. These calls might appear to be of an
everyday nature, yet the children and young people who call can neverthe- “My friends shun me because they think
is happening. These children, almost always girls, often speak about suicide my boyfriend's a nazi.”
as their only escape route. less be totally crushed by the isolation they feel. Common problems are
When a stepfather is cited as the perpetrator the pattern of abuse is very si- strong feelings of loneliness and sorrow resulting from the loss of, or chan-
“I daren't tell the singer in our band that
milar to those cases involving the natural father. ges in, friendships or from friendships which have broken down. he sings flat.”
More particularly, calls can relate to feelings of rejection without being di-
The known person of equal age category (13 per cent) together with the sib- rectly bullied, fighting or serious conflicts between different gangs or a fal-
ling category (7 per cent) comprise the “young perpetrators” group. Abuse ling out with a best friend. Other problems might relate to moving and not
often takes the form of rape or forced intercourse practised by boyfriends or being able to find new friends, or to extreme shyness which prohibits con-
older brothers on girls. In some cases boys too are the victims. tact with others. Questions relating to trust are also common: “Do I have
BRIS has observed that at least one case of sexual abuse in five reported to any friend I can trust?”
the Children's Helpline is committed by a child under 18 years of age. Taking up these issues with an adult outsider can sometimes be of help.
From these cases we can observe a fixation with sex and violence which ap-
pears to be occurring in children of increasingly younger ages. The IT-society
exposes children to a steady flow of sexual stimuli - “sexual rain,” as it has PHYSICAL ABUSE / NEGLECT has been recorded separately this “My dad's quite a scary type. Not to
year because psychological abuse has also become a separate problem cate- mention his friends.They'd kill you.”
been called. We have noticed from calls to the Children's Helpline that this
flow of information has probably affected the boundaries of impulse control gory. Over the past five years BRIS has given warnings in the media that
physical abuse of children in Sweden is on the increase, as indicated by sta- “I stay home from school because I've
in the young perpetrators category. This view is also shared by the Save the got bruises on my face.”
Children unit which deals with boys' problems. tistics from the police and from BRIS itself. In 1999 calls relating to physical
abuse of children showed a marginal increase yet remained largely on the
“My mum's been hitting me all my life.”
As in previous years the teacher/other member of school staff category is same level as the previous year.
“over-represented”. This is probably because it is easier to talk about sexual
abuse at school than about abuse in the home, where children often feel that In 1999 there were around 1,100 calls primarily relating to physical abuse.
they are “turning in” a close relative.


For the fourth year in succession BRIS has conducted a survey of the perpe- DRUG/SUBSTANCE/ALCOHOL ABUSE. Calls from children and “Mum's soiled herself and is lying on the
trators of physical abuse of children, and results reveal a picture which is young people who live in families affected by abuse of this kind increased by floor…”
broadly similar to previous years: 12 per cent in 1999, the same amount as the overall average increase in the
“My parents say it's my fault that they
A parent is cited as the perpetrator in 74 per cent of cases. number of calls to the Children's Helpline. During the previous year the in-
drink and hit me.”
Fathers (41 per cent) are the chief perpetrators. crease was 26 per cent, an indicator that these calls are growing in number
Mothers (19 per cent) and both parents (14 per cent) are also active perpe- even though the overall proportion they represent remains largely constant “I got so drunk at the spring festival that
trators. (at around 5 per cent). it was no fun at all…”

In 61 per cent of cases the abuse was carried out solely by a male perpetra- For children in environments of this kind, everyday life often involves aban-
tor, and by a female in 23 per cent of cases. In just under 16 per cent of ca- donment, excessive responsibility and a good deal anxiety. Many calls refer
ses both a male and female were the active perpetrators. to parents who are abusers both of drugs and alcohol. In some cases chil-
dren have to look after their siblings and the home itself. These children of-
Looking at gender in all cases of physical abuse, 66 per cent of perpetrators ten learn how to conceal the reality of their home situation from the rest of
were men and the remaining 34 per cent were women. the world. They have often been required to take responsibility from a very
early age. Often these cases also involve neglect, psychological abuse and be-
Thus it can be seen that calls to the Children's Helpline show a more com- atings of the children who call. Taking into account secondary subjects of
plex picture than the common assumption that it is only men/fathers who calls received, this problem category is one of those which is increasing
beat children. most.

Calls relate primarily (69 per cent) to abuse on the part of parents, but some
Father also relate to siblings who are abusers of some kind. Around one fifth of all
cases involve abuse on the part of callers themselves, and sometimes callers
Mother are worried about a friend who is in the danger zone.
Both adults
“So what is the meaning of life then…?”
Known person of equal age (not sibling)
IDENTITY AND “LIFE” ISSUES chiefly relate to basic existential “My mum's going to die soon…”
Stepfather problems, various life choices and questions relating to individual identity.
“I'm scared that I might be a psycho-
“Who am I?” “Am I good enough?” are typical problem questions covered
Sibling path…”
in this category. Some callers occasionally express more serious kinds of dis-
Teacher/other member of school staff satisfaction with life and its meaning. Calls in this category decreased by 14
per cent in 1999.
Other known adult

Others
DIVORCE PROBLEMS and problems relating to separations, custody and “Dad fancies men and Mum drinks all
access. Calls in this category to the Children's Helpline have fallen by the time.Who should I live with?”
around 50 per cent since the 1980s. On the other hand, problems resulting
Fig. 5. Perpetrators of physical abuse/neglect cited in calls “I hide at Mum's to get out of going to
from divorce are the single most common reason for adults to call the BRIS
from children (n = 1,432) Dad's…”
Adult Helpline - About Children.
A number of calls relate to parents under stress who start to hit out. Alcohol “Mum's always getting new boyfriends. I
The children who call are often very anxious over the fact that they are not really miss Dad…”
often plays a part, and abuse against both women and children is not un-
able to see one of the parents and about moving around against their will,
common. In many cases the caller relates how the social services have elected
etc. Step families with new stepparents and step siblings can be a source of
only to believe the parents' side of the story.
conflict which affects the child. Conflicts of loyalty and feelings of alienation
also lead to considerable insecurity. Many calls relate to a desire on the part
Children and young people from different ethnic backgrounds also call in
of children to see more of their fathers.
the hope of escaping family violence. Calls are also received from children
and young people who want to help a friend who is the subject of violence
BRIS has promoted the rights of children to have their views heard in custo-
in the home. Suspicions or certain knowledge of physical child abuse was
dy disputes and welcomes the law which seeks primarily to grant joint cus-
also a common reason for adults to call the Adult Helpline - About Children
tody of children where possible. It is important for society to respect a chil-
during 1999. (See also the section on calls from adults).
d's rights to both parents. However, BRIS maintains that the best interests of
children must always come first, and a judgement for joint custody must ne-
“In an age in which the pace of life is increasing and networks are diminis-
ver be a right for any parent who is unable to provide protection for a child
hing, parents are coming under increasing levels of stress. In our experience
or to fulfil his or her needs.
this often spills over onto the children,” says Göran Harnesk, general secre-
tary of BRIS.


“Where is BRIS?” INFORMATION is a new problem category for this year. Here we have For many years the average age of those to whom calls to BRIS relate has Who called
collected together questions regarding all manner of subjects. They might be been 13 to 14 years. This was also the case in 1999. Thus most calls relate the Children's Helpline?
“Are two 13 year-olds allowed practical questions on how to do something (“How do you dance?”) or re- to children of basic secondary school age.
to sleep with each other?” quests for information about children's rights. They may also be of a general On average, the boys tend to be somewhat older than the girls.
request for information about BRIS or subjects related to the organisation. The Children's Helpline is open to all children and young people up to 18
“Are you allowed to read
years of age.
a police report?”
The majority of calls concerned girls, as usual. Girls, perhaps, find it easier
“I eat and then I'm sick. EATING DISORDERS are not a common source of calls to the Childre- to seek help and to talk about their problems.
I just can't help it…” n's Helpline. Calls of this nature have gone down over the past year, only ac-
counting for a small percentage of the total number of calls. Yet those who In 1999, 71 per cent of calls primarily related to girls, with boys accounting
“I want to look like a supermodel…” call (almost exclusively girls) are distressed and their physical and mental he- for the remaining 29 per cent.
alth is in danger. In many cases one can discern identity crises and inner con- Exactly the same division has now occurred for the past three years.
“I never wanted it to be like this…”
flicts as underlying factors. Unrealistic and inflated demands for beauty from
those around and the individual's own ego make this issue one which is In recent years the average length of calls has increased, rising to just under
complicated and difficult to solve. 13 minutes in 1999.
Overall there were more than 3,000 hours of calls. Older children spoke for
longer than younger ones, and girls on average spoke for longer than boys.

“My parents and brother call me PSYCHOLOGICAL ABUSE. This category has been separated from The spread of ages for calls from children and young people is as follows:
a fat pig all the time…” physical abuse/neglect this year in order to study the problems more closely.
Actual psychological abuse represents only a fraction of the total number of
“Mum says she's going to calls relating to abuse in general, yet those children and young people who
kick my head in…”
do call bear witness to a daily terror which undermines their value as a hu-
“Dad threatens us. He's not right man being. The most common perpetrators of psychological abuse are fat-
in the head…” hers (25 per cent), mothers (17 per cent), and both parents together (20 per
cent). Those of similar age (including siblings) account for almost 13 per
cent of psychological abuse.

“Will the world come to an end MISCELLANEOUS is a category which comprises those questions which
in 2000?” could not be ascribed to other categories. It includes calls on related and se-
rious topics which only account for a few per cent of the total number of
“I go into town and attack people. calls.
There's something wrong with me…”
Miscellaneous may cover, for example, a child who simply wants to talk, cri-
“I've taken 12 sleeping pills…”
minality, loneliness, a feeling of having lost one's way, and thoughts of suici-
de. In 1999 BRIS received at least 400 calls involving suicidal thoughts, of
which a large part came from children and young people with an express
desire to take their own life. Years
Calls may also refer to problems at school other than bullying, or to sorrow
and feelings of helplessness when, for example, a parent or sibling has died. Fig. 6. Age of children cited in calls from children (n = 12,552)
Calls often reveal the callers' desire to be noticed, accepted and reassured for
who they are.

Other calls in this category concern unemployment and family finances, pro- By and large girls and boys call about similar problems, yet boys call more Do boys and girls
blems of refugees and racial conflicts. Many calls reflect the feelings of de- frequently about bullying, sexuality and sexual development and about phy- have the same problems?
pression, alienation, loneliness and sorrow which permeate the majority of sical abuse. Girls talk for longer and their calls more often concern various
calls to the Children's Helpline. Calls in the “miscellaneous” category incre- kinds of relationship problems: family, friendship and love-related problems.
ase in number as the callers progress in age. Calls from girls are also more frequently concerned with sexual abuse of va-
rious kinds.

However, it could not be said in general that girls talk about problems rela-
ting to feelings and boys about subjects which can be measured. Boys are al-
most equal to girls when it comes to expressing their state of feelings, yet
girls tend to express feelings of sorrow, depression and thoughts of suicide
more often than boys.


What are Most commonly, problems are not linked to any specific environment but often personal in nature or relate to difficulties in love/relationships.
the environments in tend rather to exist in the inner world of the children and young people
themselves, where problems such as love and relationships and sexuality and Problems concerning friendships, bullying and physical abuse fall with age,
which problems occur?
sexual development tend to predominate. whereas calls relating to sexual abuse are dominated by the middle group of
“secondary school children”.
The home is also a common problem area. Calls to the Children's Helpline However, calls relating to problems in the home feature large in all age
confirm that most serious violations, such as physical and sexual abuse, take groups.
place within the family.

School is also a relatively common environment in which problems occur,
largely because it is the principal “place of work” for children and young pe- As in previous years, the majority of children (56 per cent) who called BRIS Family patterns
ople. As one might expect, problems in school are mainly concerned with live with their natural parents in a nuclear family. However, this is a clear and problem categories
bullying and friendship issues. under-representation compared to the Swedish population in general.
17 per cent of the children to whom calls to the Children's Helpline relate
Recreational environments give rise to fewer problems than school. Main live together with a lone mother. Around 7 per cent live in stepfamilies, the
problem areas concern love and relationships. same number as those who live with a lone father.
A small minority live with both their separated parents or in accommoda-
tion of their own.

7,6 %
Recreation
Natural nuclear family

Natural lone mother
21,7 % 38,4 %
School Personal Stepfamily

Natural lone father

Foster home

32,3 % Living with both separated parents
Home
Living in accommodation of their own

Others

Fig. 7. Breakdown of problem environments in calls from Fig. 8. Domestic circumstances of children callers (n = 8,154)
children (n = 12,483)
Looking at the subjects to which calls refer in relation to family patterns we
can observe that 80 per cent of calls refer to problems in the home if the
child lives with a stepfamily.
How are problems As in previous years, dividing the calls from children into three age groups If the child lives with a lone father, the equivalent figure is 70 per cent.
affected by age shows distinctions between the groups of a consistent nature:
and environment? Calls relating to physical abuse are far more common if the child lives with
• junior and middle school children (12 years old and below) a lone father, and in stepfamilies there is an over-representation of the sexual
• secondary school children (13 to 15 years old) abuse and family conflicts categories.
• older teenagers (16 years old and above)
On the other hand, when the child lives with a lone mother there is a higher
School appears to be a more common problem environment for younger frequency of family conflict-related problems than in other calls.
children. 36 per cent of junior and middle school children related their pro-
blems to school. This figure fell to a mere 7 per cent in the upper age group.
On the other hand, the percentage of personal problems rises with age to
more than 60 per cent in the “older teenagers” group. These problems are


Children in care For many years BRIS has been carrying out in-depth studies into various is- Table A. Referrals of calls from children Breakdown of
sues arising from calls to the Children's Helpline. These include Child Abuse (n = 13,616, _≠ 100%) BRIS Referrals
Calls, and Children's Contacts with Authorities (1998) and a study into chil-
dren who are the victims of crime (1996). % (of calls referred)
School 37.2
During 1999 BRIS examined the situation of children in care. The reason for Teacher 13.5
this is that around 3 per cent of the calls received by the Children's Helpline School nurse 12.2
are from children and young people who have been placed in care outside School counsellor 8.6
their own homes under the supervision of various local authorities. Head teacher 2.9
In the majority of cases children have been placed in care under the Social Adult in the family 28.6
Services Act, but many calls are from children and young people who have Friend & boy/girlfriend (5.6%) 21.4
been placed in care under the Care of Minors Act.
Young persons clinic 10.6
The BRIS study covers 128 calls involving 150 children. The calls were made Social services 6.7
to BRIS between May and August in the previous year. Calls usually relate Child psychiatry & Health services 3.4
to placements in foster homes, but some also concern placements in institu- Other adult outside the family 5.4
tional care of various kinds.
Further contact with BRIS 23.7
The in-depth study shows that two thirds of those children and young peo- Other referrals 10.4
ple in care who call BRIS feel unsatisfied or deeply unsatisfied with their cir-
cumstances.
Many children and young people complain that they are not listened to, that Referring the caller to school is often the most obvious thing to do, since the
foster parents are insensitive and want to make money from the placement. majority of children and young people who call BRIS attend school. At
Abuse is also mentioned in certain cases. school they can find an adult from whom to seek help, especially if they
have problems at home.
“My foster father touches me up, but he denies it to the rest of his family,” For many years BRIS has been warning how cutbacks in the school system
says one 16 year-old girl. affect those pupils with the greatest needs. We are keen to draw parallels
“My real parents used to beat me…I was sent to another home when I was with the UN Convention on the Rights of the Child, which stresses that cut-
six, and they beat me too. Then I went to a children's home, then on to backs in public services should be carried out with respect to the best inter-
another foster family. But I don't want to stay here…I'm scared that they're ests of the child, and with special consideration for groups at risk.
going to beat me too,” says one 13 year-old boy.
The “other referrals” group comprises, for example, referrals to persons
A similar proportion felt that contacts with the relevant authorities are equ- working in after school clubs, or various voluntary organisations.
ally poor as the actual care to which they have been allotted. The general
view of children and young people in care is that social workers behave in a
nonchalant way towards their clients.
“I don't even know who my social worker is,” says one 11 year-old girl in It is worth noting that a small proportion of calls (around 2 per cent) result Managing assignments
the study. in follow-ups in the form of call reports or so-called assignment manage-
Very few feel that they are in any way involved in the care with which they ment. It may, for example, be necessary to have repeated contact with a cal-
are provided by the community. ler in order to inspire them with the courage to take their problem further.
Furthermore, it is sometimes necessary for someone from BRIS to follow up
Statistics produced by the National Swedish Board of Health and Welfare a call in order to provide more active support to the caller. BRIS staff may,
show that 16,000 children were placed in care of one type or another during for example, contact pupil care workers, a social worker or other persons in
1998. authority. This is always done at the request of and together with the child
or young person who has called the Children's Helpline.

As BRIS' finances are being put on a sounder footing we hope to be able to
BRIS referrals An important part of the way in which BRIS works is the ability to listen develop our assignment management capacity. This will involve more active
and build up trust so that one can explore the avenues for taking a case fur- and concrete measures of support for children at risk. Extra resources for
ther together with the caller. It is vital that the person calling is reassured training and recruitment within the organisation will be required. Assign-
and taken seriously, especially given that so many children and young people ment management is especially important when a child who calls BRIS is the
claim that no adults actually do listen or take them seriously. victim of crime. This has been shown to be the case in almost one third of
the statistically recorded calls.
There is a commonly held view that BRIS carries on long-term telephone psy-
cho-therapy, but our actual brief is to support the callers by guiding the child
or young person in question towards another person (almost always an adult)
who can provide concrete support or help with their problems in everyday
life. This has been the case for several years in almost two thirds of all calls.


Other calls Only a fraction of all calls to the Children's Helpline contain enough infor- Boys tend to account for most of the calls (63 per cent) in the other calls ca-
mation for statistical recording and subsequent presentation in the BRIS re- tegory, a gender reversal compared to the calls which are statistically recor-
“It's free for me to call you and see
port. ded, where boys account for a maximum of 30 per cent of calls. This over-
how long you can stand it…”
Other calls fall outside the statistics, and in previous years we have not com- representation can be explained to a certain extent by the fact that almost all
“You'd believe anything…!” piled any information about their content. For this reason a 4-week pilot of the habitual callers are boys.
study was carried out in 1999 by Salomon & Wiklund, the findings of which
“Pervert, dyke, child molester!” were reported in the BRIS magazine Children and Young People, (Barn & In terms of content there does not appear to be much difference between
Ungdom), (5/99). calls from boys and those from girls. All manner of sexual insults, such as
“tart”, “queer”, “dyke” and “paedophile” are common, together with sexu-
In the four weeks during which the study took place there was a total of al suggestions or questions relating to the sexual experience, tendencies or
9,200 calls to the five regional offices of BRIS, yet only 1,200 calls (13.2 per habits of the person answering the call.
cent) ended up as statistically recorded calls from children. Nonsense questions and statements are also common, plus comments rela-
ting to physical and sexual abuse.

3,7 % Information about the age of the callers exists in only half of the cases, the
Others/ average age being 14 years. This is somewhat older than the “average child”
miscel- 13,2 % in the normal calls.
5,3% laneous Statistically
Habitual recorded calls Most frequently calls are received from more young people than one, but
callers from children usually one of them has been selected to do the talking whilst the others
11,3 % whisper and giggle in the background. - If you want to have a joke at an
Silent calls adult's expense, then one of the best ways to enjoy it is in a group!
There are many indications that these groups are gender-homogeneous.
Lone boys call more often than lone girls, and if the subject is of a sexual
nature, the caller is most usually alone.

WHY DO THEY CALL? It is not always easy to answer this question, but in
those cases where the voluntary member of staff has an opinion on the sub-
28,3 % 38,2 %
ject (62 per cent of cases), the main reason appears to be that the caller
Nuisance / test calls Caller hangs up
wants to have a joke at someone else's expense or that he or she has nothing
better to do. The reasons behind the motivation for calls of this kind which
can be discerned are that girls are more likely to call because they are inqui-
sitive or want to play a joke, whereas boys have a tendency to want to im-
press someone or to let off steam.

Fig. 9. Breakdown of calls to the Children's Helpline during
the in-depth study period Oct/Nov (n = 9,200)

Calls in which the caller hangs up are those in which this takes place imme-
diately. There is no real information about these calls representing 38.2% of
the total. The same applies to silent calls, in which the caller is silent for not
more than 30 seconds.

Nuisance / test calls are calls in which BRIS volunteer staff have either been
subjected to jokes, insults or calls in which it can be assumed that the caller
wishes to “test the water” in terms of BRIS as a contact.

Habitual callers are known to the staff because they call time and time again,
sometimes for years, often telling the same story. Those who make series of
nuisance / test calls during a period of duty do not count as habitual callers.

Others/miscellaneous includes wrong numbers, those who are referred to the
BRIS Adult Helpline - About Children, etc.


One question on the forms for recording information concerns the feeling
conveyed by the child in the call. In the genuine calls from children, feelings 23 tim 7 tim
of depression, worry, sorrow, etc predominate. In the other calls category
8 tim Habitual Others/
these feelings are turned upside down. The atmosphere is one of mischief,
Silent callers miscellaneous
high spirits and provocation.
calls
The state of mind of callers in the other calls category is in opposition to the
content, since children and young people who call as a joke often touch
upon serious subjects such as bullying and physical and sexual abuse. 64 tim
Those callers who appear questioning or curious most often call relating to Nuisance / test calls
sexuality and sexual development.
266 tim
Statistically
7 tim Caller hangs up recorded calls
from children

Angry
Sad
4%
4%
Agitated
5%

Mischievous
28 %
Neutral
11 %

Fig. 11. Breakdown of total call durations during the in-
depth study carried out in October/November.
Questioning/curious
14 %
Happy/”Silly”
Just as the ordinary, statistically recorded calls to the Children's Helpline are
17 %
a reflection of an important part of the everyday life of children and young
Provocative people, the content of the other calls clearly acts in a similar way. Callers
17 % speak about themselves, about parents who assault them, friends, falling in
love and the psycho-sexual development in which they find themselves.
The difference, however, is that their behaviour in these calls is coupled with
a more provocative and sexually-charged use of language than is normal.
The language is more crude, the forms of address more impertinent.

Fig. 10. Other calls: state of mind of the child (n = 2,276) As such, the other calls stand out because of this coarser, more sexually-
charged language - one of the side effects of the IT-society and the growing
number of ways in which pornography is transmitted. Sexuality is, after all,
the principal interest of most teenagers.
Length of calls. Although other calls account for almost nine out of ten calls
received, the statistically recorded calls take up the vast majority of the total In certain cases one can assume that callers might be calling to test whether
time spent on calls. (Compare figs. 9 and 11). they dare to tell all about a traumatic incident. Can they trust BRIS? In ot-
her cases one can assume that the person calling is making an awkward at-
A genuine call to the Children's Helpline is 13 minutes long on average, tempt to make contact with a reliable adult, but this does not apply to all
whereas the other calls vary from a few seconds to the most common dura- calls.
tion of between one and two minutes.
These other calls can in many cases place a severe strain on the patience and
For this reason many calls only comprise a greeting and no dialogue, even motivation of our voluntary staff, qualities which they naturally want to use
though our staff do usually manage to initiate some kind of two-way com- in order to help children in distress. It is important to convey that fact that
munication. as an adult one is entitled to respect, but that one is prepared to listen if ne-
cessary.
(table)


Calls from adults
aboutchildren
In 1999 BRIS received 2,073 calls from adults.
This represents an increase of around 20% since 1998.

In total there were 735 hours of calls from adults, an average of 22 minutes
per call. The calls are spread throughout the year, peaking in March and
November, and with fewer calls in July.

Profiles of adult callers Most of the adults who call the BRIS Helpline for Adults - About Children
are the child's parents or other relations. Calls from grandparents are com- Years
mon. Relatives, neighbours, acquaintances or parents of friends often call
because they are the only adults close to the child who know about the vul-
nerable position they are in.
Fig. 13. Age of children cited in calls from adults (n = 2,525)
The group “others” might, for example, include parents of friends or foster
parents.

These are the adults who call BRIS regarding children for whom they are
As is the case with calls to the Children's Helpline, serious problems tend to What do adults
worried:
dominate the calls from adults. With a number of minor variations, the pro- call about with regard
blem categories covered ranked roughly the same as in the previous year.
to children?
Mother

Father

Grandparent Divorce problems,
whereof Access problems 16.1% (A)
Rep. of an authority/ other professional
Physical abuse / neglect
Sibling or other relative
Family conflicts
Friend of the family
Problems with various authorities
Step-parent

Neighbour Sexual abuse

Others Problems on the part of children

Bullying, friendship and school problems

Psychological abuse
Fig. 12. Callers' relationships to the children cited in the
calls. (n = 2,052)
Information / guidance

As in recent years a slight majority of the calls to the adult helpline concer- Alcohol, substance, drug abuse problems
ned girls. 56 per cent of calls concerned girls, the remaining 44 per cent con-
cerned boys. Others and miscellaneous

Adults who call BRIS tend to be concerned about younger children. The ave-
rage age of the children referred to in calls from adults is between 9 and 10
years. These children may ﬁnd it difﬁcult to speak up for themselves. One
can compare this with the average age of children and young people who Fig. 14. Problem categories in calls from adults (n = 2,067)
call the Children's Helpline, around 14 years.


DIVORCE PROBLEMS (including access and custody conflicts) are once FAMILY CONFLICTS is a newly formulated problem category on both
again this year the most common reason for adults to contact BRIS. Calls of the child and adult helplines. When adults call BRIS about family conflicts, in
this nature have been increasing dramatically in recent years, yet in 1999 almost half of the cases it tends primarily to concern conflicts between adults.
there was a slight fall off in numbers. The child is involved in the conflict in almost half of the calls. Conflicts with
the mother are most common (23 per cent), followed by conflicts with both
On the Children's Helpline calls which primarily relate to divorce account parents (16 per cent), and with the father (8 per cent of calls).
for only a few per cent of the total, even though many serious problems oc-
cur in conjunction with a split or change in the family. On the adult line, ho- Calls relating to PROBLEMS WITH AUTHORITIES have been relative-
wever, the situation is entirely different. ly frequent for many years. Numbers are actually far higher than appear from
the table, since these are very common secondary problems. Many adults are
Calls relating to divorce problems may include everything from parents wan- disappointed at the way they have been treated by various authorities. They
ting advice as to how to make a divorce as painless as possible for the chil- feel that no help has been given to them and decide to speak to BRIS, which is
dren, to long drawn-out and bitter disputes where the child is caught in the not a public body. The caller may also be some kind of representative for an
middle. authority who wishes to confer with BRIS. See also the findings of our special
study of calls relating to children in care above.
From a child's point of view BRIS has welcomed the fact that, since 1998,
the courts have tended towards granting joint custody, as it is usually in the Calls from adults on the subject of SEXUAL ABUSE are often made by
best interest of the child to have equal access to both parents. We would, ho- mothers or other people close to a child who have suspicions and worries on
wever, like to stress that a child's right to protection must always come first. the child's behalf. Calls are sometimes made by people wishing to protect their
child from a parent previously convicted of abuse. Those who consider them-
Those adults who call regarding PHYSICAL ABUSE or neglect tend to selves to be the subject of unwarranted suspicion may also call, and occasio-
be parents, but also people inside the child's social circle, such as relatives, nally perpetrators themselves call in order to seek help.
neighbours or friends who are uncertain as to whether they should report
the problem to the social services or to the police. Calls in this category are With regard to the perpetrators of sexual abuse, adults calling cited the father
also made by people working for various public bodies and authorities. as the perpetrator in 41 per cent of cases.
Other perpetrators were “other known adults”, such as grandfathers, recrea-
Calls are sometimes received from parents or other adults committing the tional and sports leaders, in 20 per cent of cases. Stepfathers (8 per cent) and
abuse who want help to change their behaviour. teachers/members of school staff (5 per cent) are among other perpetrator ca-
tegories frequently mentioned.
Information about perpetrators on the BRIS Helpline for Adults - About
Children is generally similar in nature to that obtained from the Children's More than 90 per cent of calls from adults relating to sexual abuse cited a
Helpline, yet tends to involve perpetrators of the same age far less. In calls male perpetrator, and in 10 per cent of cases, siblings of the abused child were
relating to physical child abuse it is mainly parents who are cited as those also affected.
committing the abuse.

It is worth noting in this context that mothers as perpetrators occupy a lar- PROBLEMS ON THE PART OF CHILDREN comprises adults who
ger proportion of the total in calls from adults compared with calls from are worried about things such as physical, medical or emotional problems on
children. Other perpetrators might be teachers or other known adults. the part of a child. Parents might be worried about the changed behaviour of
children who have become adolescents, or about their child's ability to cope
In 1999 the proportion occupied by parent perpetrators was as high as the with sexuality and falling in love.
previous year - 83 per cent. This figure also includes stepparents as the cited
perpetrators, yet these account for only 5 per cent of the total. BULLYING, FRIENDSHIP AND SCHOOL PROBLEMS comprises
The spread is as follows: father: 38 per cent, mother: 27 per cent and both adults who have noticed that a child is unhappy or has difficulties at school.
adults: 12 per cent. Friendship problems also comprise difficulties with friends in leisure time. The-
re have been many calls in this category in recent years. In 1999, bullying was
Calls refer to boys and girls as victims in roughly equal proportions. the single most common reason for children and young people to call BRIS.

In 1998 BRIS carried out an in-depth study which showed that, according to PSYCHOLOGICAL ABUSE has, as on the Children's Helpline, been de-
the children themselves, only 2 out of ten adults who were aware that physi- signated as a problem category in its own right from this year onwards. Psy-
cal child abuse was taking place, actually did something to put a stop to it. chological abuse is also constantly present in cases of serious physical abuse,
(See last year's BRIS report). bullying, divisive custody disputes, etc.
As such, psychological abuse is one feature of a major proportion of calls to
In the summer of 1999 a study into the same subject was carried out which BRIS, yet in the statistics we register physical abuse as the first choice alternati-
showed that even those adults who do attempt to do something find it diffi- ve.
cult to be taken seriously. They felt that both the authorities and other peo-
ple involved often wanted to turn a blind eye to their worries over the vulne- INFORMATION / GUIDANCE comprises calls requesting information,
rability of the child. such as where the caller should turn to in a specific case, questions on civic
matters or on the legal position regarding children at risk.


ALCOHOL, SUBSTANCE, DRUG ABUSE PROBLEMS: this cate- As is the case in calls to the Children's Helpline, BRIS usually provides Breakdown of BRIS
gory covers the same type of problems as in the calls from children, yet adults with the opportunity of taking up their problems elsewhere in the referrals of calls from
adults usually talk about these matters from a different point of view. More community. Referrals were provided in 82 per cent of calls from adults. The-
adults
frequently than in calls from children, abuse on the part of parents, most se break down as follows:
commonly mothers, is the subject under discussion. More than half of the
calls are solely concerned with abuse on the part of the mother, and only 15
Table B. Referrals, etc. of calls from adults
per cent concern abuse on the part of a child.
(n = 1,704; _≠ 100%)
Here too, numbers of calls are actually far higher than appear from the ta-
ble, since these are very common secondary problems.
% (of calls referred)
Social services 45.2
OTHERS AND MISCELLANEOUS: this category might include finan-
cial problems which have affected the family, the need for support in the Soc. welfare office, etc 25.0
community, or an adult's need for legal advice. Issues relating to refugees Family law centre 17.3
and immigrants, problems of a religious nature or mere suspicions that a Others 2.9
child is in distress, are other subjects which are entered under this category. Further contact with BRIS 21.3
Adult asked to refer
Two thirds of calls from adults relating to problem environments are concer- child to BRIS 12.0
ned with problems in the home environment. Adult him/herself 9.3
To the child in question 17.3
Further analysis of how calls from adults differ between concerns for boys Child psychiatry services 12.1
and girls reveals that: Lawyer 9.4
• a significantly higher number of calls relating to girls concern sexual abuse
Social counsellor 7.5
and family conflicts
• calls about boys more frequently relate to physical abuse, problems with Other healthcare body 4.9
authorities or problems on the part of the boys themselves. Police / prosecution service 4.6
Family Advice Centre 3.9
Other discernible tendencies:
Other authority 5.8
• mothers call more frequently about school-related problems or problems
on the part of the child Other non-profit-making organisation 4.5
• fathers tend to call about access or other divorce-related problems Other referrals 10.4
• calls about physical abuse tend to be made by people who are part of the
child's social network Social services is by tradition the authority which can usually help an adult
• if the caller is a representative for an authority of some kind, calls tend to caller to get to grips with any problems.
relate to problems with authorities or to physical abuse “Other non-profit-making organisation” might, for example, be the Save the
Children helpline for parents or one of the women's support groups.
“Other authority” might involve a referral to the Children's Ombudsman or
to the National Agency for Education, etc.
“Other referrals” might comprise the caller being encouraged to make con-
tact with a relative or another key person who is close to the caller.


Conclusion
BRIS - Barnens Rätt i Samhället (Children's Rights in Society) - is a non-pro-
fit-making organisation, independent of political parties, which supports
children in distress. BRIS acts as a supplement to public bodies and authori-
ties and is a link between children, adults and the community. BRIS also
aims to influence public opinion in order to increase the respect which adults
have for children as individuals, and to ensure that decision-makers promote
a more child-friendly society in line with the UN Convention on the Rights
of the Child.

Founded in 1971, BRIS is a national association which operates in five re-
gions all over Sweden. Each region has its own office, helplines, permanent
members of staff known as BRIS representatives, and voluntary staff known
as duty counsellors. All have experience of working with children and young
people and have passed through the BRIS internal training programme.

Since the early days of the organisation, BRIS has moved away from its al-
most exclusive focus on physical child abuse, turning its attention to other
important areas in which children are in distress or suffering from problems.

The BRIS Children's Helpline is accessible for children and young people up
to the age of 18 years on 0200-230 230 during opening hours: Monday to
Thursday,15.00 - 19.00, Friday, 14.00 - 18.00 and Saturday and Sunday,
14.00 - 17.00.

Calls are automatically routed to the nearest regional office which is open.
BRIS bears the cost of the calls, even those made from mobile telephones.
Calls to the Children's Helpline do not appear on the caller's telephone bills,
and BRIS neither sees nor stores the caller's telephone number. In recent
years the number of lines on the Children's Helpline has been greatly increa-
sed, yet still only half of all calls made actually get through.

At the BRIS Helpline for Adults - About Children on 077-150 50 50, BRIS
receives calls from adults who need someone to talk to about problems rela-
ting to children. Calls are received at different offices, and the current cost
(March 2000) is 23 öre per minute.
The helpline for adults is open every weekday from 11.00 - 13.00.

Long experience of contacts with children in distress has given BRIS the
skills necessary to assess what measures are necessary in order to safeguard
the rights of children and young people alongside the work carried out by
public bodies and authorities. BRIS is also highly familiar with the true mea-
ning of the term “the child's point of view”.

In 1999 BRIS paid special attention to questions relating to sexual abuse,
physical child abuse, bullying, children as the victims of crime and to how
the UN Convention on the Rights of the Child should best be applied in so-
ciety.


BRIS
CHILDREN'S RIGHTS IN SOCIETY

Riksförbundet BRIS
Karlavägen 117
S-115 26 Stockholm
Tel +46 (0)8-664 64 00
Fax +46 (0)8-664 50 58
The BRIS report is the annual review of the helpline services Postgiro 90 15 04-1
provided by BRIS - the association for Children's Rights in Soci-
ety.
BRIS Central Region
In 1999 there were 14,341 statistically recorded calls from chil- Torkel Knutssonsgatan 27
dren and young people to the BRIS Children's Helpline, a higher S-118 25 Stockholm
Tel +46 (0)8-429 88 30
figure than in any previous year.
Fax +46 (0)8-429 92 30

There was a 12 per cent increase in the number of calls compa-
red to 1998. The average age of callers was between 13 and 14 BRIS Northern Region
years. Calls related to subjects such as: Västra Esplanaden 7A
S-903 25 Umeå
• Bullying, 13.3 per cent. Tel +46 (0)90-77 23 11
• Family conflicts, 11.9 per cent. Fax +46 (0)90-77 39 31
• Love / relationship problems, 10.9 per cent.
• Sexual abuse, 8.5 per cent. BRIS Southern Region
• Physical abuse, 7.7 per cent. Kronborgsvägen 8A
S-217 42 Malmö
Calls relating to bullying increased by 32 per cent compared to Tel +46 (0)40-91 20 95
the previous year, and calls about sexual abuse by 25 per cent. Fax +46 (0)40-91 20 82
Information about the state of mind of the children and young
people who call the Children's Helpline confirms that they often
express feelings of depression. BRIS Western Region
Baldersgatan 4
However, those calls which were statistically recorded by BRIS S-411 02 Gothenburg
represent only a fraction of the total number of calls received. Tel +46 (0)31-20 40 47
Fax +46 (0)31-20 40 12
Despite an increase in the number of telephone lines, accessibili-
ty of the Children's Helpline in 1999 was estimated at less than
50 per cent, indicating that there may have been around BRIS Eastern Region
200,000 attempts to get through to BRIS. Knäppingsborgsgatan 7
S-602 26 Norrköping
In addition, for the fourth year in succession, BRIS has conduc- Tel +46 (0)11-16 17 81
ted a survey of the perpetrators of serious abuse. This study of Fax +46 (0)11-16 32 53
perpetrators showed that the home is by far and away the most
common place for abuse to take place and that the perpetrator is
usually a parent.
According to the children themselves, almost nine out of ten ca- Children's Helpline
ses of physical child abuse, and more than half of all cases of - for everyone up to 18 -
sexual abuse, take place within the family. Tel 0200-230 230

BRIS Helpline for Adults -
About Children
Tel 077-150 50 50

www.bris.se

BRIS Report 1999

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