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Chris(an  J.  Ward,  EVP,  Yext
@wardchris(anj
How	
  to	
  Speak	
  Search	
  Engine	
   Brighton  SEO
Search  Engine?
•  Today  we  are  going  to  discuss  Search  Engines
•  Google  executes  more  than  2  trillion  searches/year
•  Speaking  “Search  Engine”  is  the  key  to  success  as  
content  and  digital  marketers
•  Where  is  this  all  going?
•  But  first…  a  brief  recap  of  recent  events
More  than  half
of  all  searches  now  occur  on  mobile  devices
Loca%on	
  search	
  on	
  mobile	
  is  growing
more  than  50%  faster
than  mobile  search  as  a  whole
30%  of  all  searches
are  related  to  loca(on
76%  of  “nearby”  mobile  searches
result	
  in	
  a	
  business	
  visit	
  
28%  of  “nearby”  mobile  searches
result	
  in	
  a	
  purchase	
  
What  is  a  Search  Engine?
1.	
  Searcher	
  
(Human)	
  
2.	
  Search	
  Engine	
  
(Machine,	
  mostly)	
  
3.	
  Source	
  
(Human,	
  mostly)	
  
Poten&al	
  
answers	
  
Link	
  to	
  the	
  	
  	
  Selected	
  Answer	
  
Do  You  Speak  Search  Engine?
When  we  think  
about  speaking  
with  a  machine  or  
a  computer,  we  
think  of…
Ar(ficial  Intelligence  
But  Really…
Content	
  
Blogs	
  
Ad	
  copy	
  
Featured	
  arDcles	
  
Webpages	
  
Product	
  write-­‐ups	
  
Menu	
  blurbs	
  
Services	
  Lists	
  
	
  
Unstructured…	
  
	
  
YUCK!	
  
Tombstone
Movie?
City?
Headstone?
Prospectus?
Pizza?
Comic  Book?

The  Googoo  
Baby  is  very  
confused!!!
How  Do  You  Get  Here?
Feed	
  the	
  Google	
  What	
  it	
  Wants	
  to	
  be	
  Fed!	
  
Why  is  This  Ge`ng  More  Important?
1.	
  Searcher	
  
(Human)	
  
2.	
  Search	
  Engine	
  
(Machine,	
  mostly)	
  
3.	
  Source	
  
(Human,	
  mostly)	
  
Poten&al	
  
answers	
  
Link	
  to	
  the	
  	
  	
  Selected	
  Answer	
  
One	
  Great	
  Answer	
  
Sundar  Pichai  
said  during  his  keynote,  
“It’s  not  just  enough  to  give  [users]  
links  —  we  really  need  to  help  them  
get  things  done  in  the  real  world.”
Pichai  noted  that  Google  has  been  
“laying  the  founda(on  for  this  for  
many,  many  years.”  
This  has  led  Google  to  develop  an  end-­‐to-­‐end  
solu(on  that  means  customers  
NEVER  HAVE  TO  OPEN  AN  APP  OR  
VISIT  A  WEBSITE.
What	
  do	
  
you	
  see?	
  
Ellen	
  Langer,	
  Mindfulness	
  
By	
  adding	
  
the	
  
slightest	
  
definiDon,	
  
the	
  
paUern	
  
becomes	
  
confident	
  
How  Much  Proof  Do  You  Need?
-­‐	
  Searchmetrics,	
  2014	
  
Schema
“Over  10  million  sites  use  Schema.org  
to  markup  their  pages  and  email  
messages.”

Which	
  basically	
  means	
  Wal-­‐Mart	
  uses	
  it.	
  
Really?  10  Million?
We	
  passed	
  One	
  Billion	
  Websites	
  in	
  September	
  of	
  
2014,	
  and	
  its	
  closer	
  to	
  1.08B	
  today	
  
10,000,000	
  /	
  1,080,000,000	
  =	
  .926%	
  
Nice	
  work,	
  everyone!	
  
<	
  1%	
  
There’s  a  Good  Reason  for  This
LAZINESS
Schema  Example:  Restaurant
GreatFood	
  
4	
  stars	
  -­‐	
  based	
  on	
  250	
  reviews	
  
1	
  Madison	
  Ave	
  New	
  York,	
  NY	
  10010	
  
	
  
LaDtude:	
  40	
  deg	
  44	
  min	
  54.36	
  sec	
  N	
  
Longitude:	
  73	
  deg	
  59	
  min	
  8.5	
  sec	
  W	
  
	
  
(408)	
  714-­‐1489	
  
www.greacood.com	
  
	
  
Hours:	
  Mon-­‐Thu	
  5pm	
  -­‐	
  9:30pm	
  
Fri-­‐Sat	
  5pm	
  -­‐	
  10:00pm	
  
	
  
Categories:	
  Middle	
  
Eastern,	
  Mediterranean	
  
	
  
Price	
  Range:	
  $$	
  
	
  
Takes	
  ReservaDons:	
  Yes	
  
Schema  Example:  Lat  /  Long
Best  Prac(ces  Are  Evolving
•  As	
  recently	
  as	
  January,	
  Google	
  offered	
  a	
  soluDon	
  
to	
  in-­‐line	
  markup	
  
•  Create	
  the	
  enDre	
  markup	
  and	
  add	
  it	
  to	
  the	
  
header	
  or	
  footer	
  of	
  the	
  page	
  
•  Be	
  careful	
  to	
  address	
  visible	
  page	
  elements	
  
•  Schema,	
  it’s	
  use,	
  and	
  the	
  taxonomies	
  are	
  
evolving	
  constantly!	
  
Back  to  Tombstone
Q:  “Alexa,  What  is  a  Tombstone?”  
A:  “A  headstone  or  gravestone  placed  over  a  grave.”
Q:  “Alexa,  Is  Tombstone  a  movie?”  
A:  “No,  a  gravestone  is  not  a  film.”
Q:  “Alexa,  is  there  a  movie  called  Tombstone?”  
A:  “Yes,  there  is  a  film  called  Tombstone.”
Q:  “Alexa,  can  you  order  me  a  Tombstone  pizza?”  
A:  “I  didn’t  see  that  in  your  past  orders,  so  I  added  a  
Tombstone  pizza  to  your  shopping  list.”
Mary	
  Meeker’s	
  2016	
  Internet	
  Trends	
  Report
Vocal  &  Local
•  1	
  in	
  5	
  android	
  searches	
  on	
  mobile	
  app	
  in	
  USA	
  are	
  
voice	
  searches	
  
•  Google	
  voice	
  search	
  queries	
  are	
  up	
  35x	
  since	
  
2008	
  and	
  up	
  7x	
  since	
  2010	
  
•  65%	
  of	
  smartphone	
  owners	
  now	
  use	
  voice	
  
assistants,	
  up	
  from	
  30%	
  in	
  2013	
  
-­‐	
  KPCB	
  Internet	
  Trends	
  Report,	
  2016	
  
100+	
  
Loca(on  Data  
Fields
Name
Address  1  &  2
Sublocality
Display  Address
Address  Visible
City
State
Postal  Code
Country
Main  Phone
Categories
La(tude
Longitude
Closed  Flag
Special	
  Offer	
  
Special	
  Offer	
  URL	
  
Business  Hours
Holiday  Hours







Descrip(on
Website
Website  Display  URL
Emails
Payment  Methods
Logo
Photos
YouTube  Video  URLs
Menu	
  
Products	
  
Events	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
Bios	
  
Addi(onal  Hours  Text
Addi(onal  URLs
Alternate  Phone
Mobile  Phone
Fax
Toll-­‐Free  Number
Twiper  Handle










Facebook  Page
Year  Established
Associa(ons
Special(es
Brands
Languages
Keywords
Apribu(on  Logo/URL
This	
  Isn’t	
  Easy,	
  But	
  It’s	
  CriDcal	
  
What’s  the  ROI?
Ever  get  asked  this?


“Hold  on,  let  me  Google  that  for  you…”
@wardchris(anj
Thank  You!

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BrightonSEO Conference: Yext Discussion on Voice Search and Schema

  • 1.   Chris(an  J.  Ward,  EVP,  Yext @wardchris(anj How  to  Speak  Search  Engine   Brighton  SEO
  • 2. Search  Engine? •  Today  we  are  going  to  discuss  Search  Engines •  Google  executes  more  than  2  trillion  searches/year •  Speaking  “Search  Engine”  is  the  key  to  success  as   content  and  digital  marketers •  Where  is  this  all  going? •  But  first…  a  brief  recap  of  recent  events
  • 3. More  than  half of  all  searches  now  occur  on  mobile  devices
  • 4. Loca%on  search  on  mobile  is  growing more  than  50%  faster than  mobile  search  as  a  whole
  • 5. 30%  of  all  searches are  related  to  loca(on
  • 6. 76%  of  “nearby”  mobile  searches result  in  a  business  visit  
  • 7. 28%  of  “nearby”  mobile  searches result  in  a  purchase  
  • 8. What  is  a  Search  Engine? 1.  Searcher   (Human)   2.  Search  Engine   (Machine,  mostly)   3.  Source   (Human,  mostly)   Poten&al   answers   Link  to  the      Selected  Answer  
  • 9. Do  You  Speak  Search  Engine? When  we  think   about  speaking   with  a  machine  or   a  computer,  we   think  of…
  • 11. But  Really… Content   Blogs   Ad  copy   Featured  arDcles   Webpages   Product  write-­‐ups   Menu  blurbs   Services  Lists     Unstructured…     YUCK!  
  • 13. How  Do  You  Get  Here? Feed  the  Google  What  it  Wants  to  be  Fed!  
  • 14. Why  is  This  Ge`ng  More  Important? 1.  Searcher   (Human)   2.  Search  Engine   (Machine,  mostly)   3.  Source   (Human,  mostly)   Poten&al   answers   Link  to  the      Selected  Answer   One  Great  Answer  
  • 15. Sundar  Pichai   said  during  his  keynote,   “It’s  not  just  enough  to  give  [users]   links  —  we  really  need  to  help  them   get  things  done  in  the  real  world.”
  • 16. Pichai  noted  that  Google  has  been   “laying  the  founda(on  for  this  for   many,  many  years.”   This  has  led  Google  to  develop  an  end-­‐to-­‐end   solu(on  that  means  customers   NEVER  HAVE  TO  OPEN  AN  APP  OR   VISIT  A  WEBSITE.
  • 17. What  do   you  see?   Ellen  Langer,  Mindfulness  
  • 18. By  adding   the   slightest   definiDon,   the   paUern   becomes   confident  
  • 19. How  Much  Proof  Do  You  Need? -­‐  Searchmetrics,  2014  
  • 20. Schema “Over  10  million  sites  use  Schema.org   to  markup  their  pages  and  email   messages.” Which  basically  means  Wal-­‐Mart  uses  it.  
  • 21. Really?  10  Million? We  passed  One  Billion  Websites  in  September  of   2014,  and  its  closer  to  1.08B  today   10,000,000  /  1,080,000,000  =  .926%   Nice  work,  everyone!   <  1%  
  • 22. There’s  a  Good  Reason  for  This LAZINESS
  • 23. Schema  Example:  Restaurant GreatFood   4  stars  -­‐  based  on  250  reviews   1  Madison  Ave  New  York,  NY  10010     LaDtude:  40  deg  44  min  54.36  sec  N   Longitude:  73  deg  59  min  8.5  sec  W     (408)  714-­‐1489   www.greacood.com     Hours:  Mon-­‐Thu  5pm  -­‐  9:30pm   Fri-­‐Sat  5pm  -­‐  10:00pm     Categories:  Middle   Eastern,  Mediterranean     Price  Range:  $$     Takes  ReservaDons:  Yes  
  • 25. Best  Prac(ces  Are  Evolving •  As  recently  as  January,  Google  offered  a  soluDon   to  in-­‐line  markup   •  Create  the  enDre  markup  and  add  it  to  the   header  or  footer  of  the  page   •  Be  careful  to  address  visible  page  elements   •  Schema,  it’s  use,  and  the  taxonomies  are   evolving  constantly!  
  • 26. Back  to  Tombstone Q:  “Alexa,  What  is  a  Tombstone?”   A:  “A  headstone  or  gravestone  placed  over  a  grave.” Q:  “Alexa,  Is  Tombstone  a  movie?”   A:  “No,  a  gravestone  is  not  a  film.” Q:  “Alexa,  is  there  a  movie  called  Tombstone?”   A:  “Yes,  there  is  a  film  called  Tombstone.” Q:  “Alexa,  can  you  order  me  a  Tombstone  pizza?”   A:  “I  didn’t  see  that  in  your  past  orders,  so  I  added  a   Tombstone  pizza  to  your  shopping  list.”
  • 27. Mary  Meeker’s  2016  Internet  Trends  Report Vocal  &  Local •  1  in  5  android  searches  on  mobile  app  in  USA  are   voice  searches   •  Google  voice  search  queries  are  up  35x  since   2008  and  up  7x  since  2010   •  65%  of  smartphone  owners  now  use  voice   assistants,  up  from  30%  in  2013   -­‐  KPCB  Internet  Trends  Report,  2016  
  • 28. 100+   Loca(on  Data   Fields Name Address  1  &  2 Sublocality Display  Address Address  Visible City State Postal  Code Country Main  Phone Categories La(tude Longitude Closed  Flag Special  Offer   Special  Offer  URL   Business  Hours Holiday  Hours Descrip(on Website Website  Display  URL Emails Payment  Methods Logo Photos YouTube  Video  URLs Menu   Products   Events                       Bios   Addi(onal  Hours  Text Addi(onal  URLs Alternate  Phone Mobile  Phone Fax Toll-­‐Free  Number Twiper  Handle Facebook  Page Year  Established Associa(ons Special(es Brands Languages Keywords Apribu(on  Logo/URL This  Isn’t  Easy,  But  It’s  CriDcal  
  • 29. What’s  the  ROI? Ever  get  asked  this? “Hold  on,  let  me  Google  that  for  you…”