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Todd Groshong
todd.groshong@gmail.com ▪ (303) 709-0566
Summary
A successful track record of hands-on experience managing development and deployment of complex product and multi-
product releases for video conferencing infrastructure systems, wind turbines, and data communications devices, wireless
communications measurement equipment, and data storage equipment. Successful core team leader of cross functional
teams for new product development, new product introduction through ramp, and product life cycle
orchestration/oversight. Product functional design areas included but not limited to software (Dell server, Cloud, SaaS,
VaaS, embedded firmware) custom hardware, enclosures, user experience/interface design, documentation, training,
legal, security, product compliance (export, homologation, DoD/ITAR, UL) NPI, Service, Quality/Reliability, Product
Management, Sales, and Beta customers). Experienced program lead for customer facing product reliability/quality
planning/improvement tiger teams.
Engineering Expertise
 Global Product Development Cross Functional Team Leadership
 Contract / Consultant / Partner agreement negotiations and oversight
 Project/Program Management in Engineering, Reliability, and NPI
 Coaching/Mentoring personnel, diverse teams, and developing highly effective work groups.
 Product reliability program execution / Core Team leadership for product reliability
 Customer escalation management
 Process Quality analysis, monitoring, and improvement [ISO 9001]
 DMAIC Project Team Leadership and Problem Solving
 Technical Systems Integration leadership
 Product owner - Product Requirements development / Product idea to concept maturation / Backlog prioritization
 Customer use case refinement, user stories, Voice of the Customer and Customer feedback ownership.
 Servant Leader of Agile software product development and extended lifecycle ownership – Agile ALM
 Software program management and quality tracking systems: Rally, JIRA, SILK, Confluence, Clarity, MSProject
 Requirements Validation/Verification Plans/Testing
 Product Software licensing system development and qualification testing using Flexera [FlexNet Operations]
 End to End new software development in conformance w/formal design delivery review processes.
 Product delivery/release management and process development, implementation, and refinement for Waterfall
and Agile methodologies
 Six Sigma - Lean Process Improvement and Change Leadership / Operational Process Design and
implementation
 Design/Process Failure Modes and Effects Analysis (D/PFMEA) team leadership
 Root Cause analysis [RCA] – team lead and trainer
 New Product Introduction (NPI) process development and execution
Experience
 Project & Program Management, Engineering and Reliability Team Leadership
 Design/implementation of High Volume, High Mix, Configure-to-Order Production Processes
 Product Development Process improvement, Phase Gate review process design and implementation,
Requirements specifications development, Product design oversight and Design Team leadership.
 Design systems oversight and application for flexible product design methods.
 Design for X, manufacture, test, service, reliability, six sigma leadership and team training
 Agile product software development and program team leadership for Polycom Firewall traversal product. Cradle
to grave product ownership.
 Solution level program team ownership and release delivery of operational infrastructure system for video
conferencing
 Software program development team leader/manager for multiple complex product development cycles [concept
through EOL] in mixed development environments – Agile and Waterfall
 Cloud and VM deployments – Amazon AWS, Microsoft Azure Marketplace, VMware, Hyper-V
 Product owner and core team lead for Cloud deployment of WebRTC based Video Conferencing product.
 Full product lifecycle oversight including management of high visibility product escalations with key customers.
 Continuous Improvement / Six Sigma / Reliability of Designs and Processes
 Change Management (Process and Product)
Work Experience
Program Manager
Polycom, Inc. (Westminster, CO) 2013-2016
 Solution-level Engineering Program Management and Core Team leadership for video conferencing software
development – multiple overlapping releases.
 Drove regression SW test at Solution level to ensure adequate product level test suite coverage and execution.
 Product level Software Program Management, Product Owner, and Team leadership for UI and Firewall
Traversal products
 Developed Agile based process for Product management team focused on refinement of new product ideas into
mature concepts. Achieved improvements in quality of requirements in advance of Business Commit Gate of the
existing phase gate product development process. Subsequently applied Agile methodology to product
development process design End to End.
 Customer escalation Tiger Team owner/driver for key service [VaaS] provider BCS Global
 STAR award recipient for outstanding team work for RPOne deployment in HyperV environment
Technical Lead, Systems Integration
Vestas Technology R&D Americas, Inc. (Louisville, CO) 2010-2013
 Technical leadership of product teams for systems integration (SI), from initial scoping through production ramp.
 Focus on technical SI design quality and elevation of risks to both PMO and Platform Management.
 Lead development of working relationship & SI processes, including the Production Business Unit, Services
Business Unit, and R&D (Denmark, China, and India).
 Built ad-hoc processes in support of new design introduction, which led to achieving a significantly faster time to
market than previously seen at Vestas with zero SI design escapes.
Technical Project Manager
FreeWave Technologies (Boulder, CO) 2008-2010
 Responsible for all product development projects (Hardware, Embedded Software, UI, Industrial Design,
Mechanical Design, DFx, and Product Cost).
 Team leader of cross functional product design and delivery team – concept through ramp for IO Expansion
http://www.freewave.com/products/allproducts/ioexpansion.aspx
 Manager for ECO and Documentation/Implementation, Mechanical Design, Sustaining Engineering team
 Owner/driver of major customer escalations and RCAs, Design improvements and subsequent customer
approvals.
Reliability Program Manager & Process Improvement Black Belt
Seagate Technology – Seagate Design Center (Longmont, CO) 2003-2007
 Responsible for ongoing released Notebook and Desktop product design change qualifications, outgoing quality
monitoring/reporting, and ship hold/stop ship mitigation.
 Served as the Ambassador of Reliability for the Notebook and Desktop Released Products Teams (RPT) for the
Seagate quality/reliability organization. Duties included daily interactions with key accounts such as Dell,
IBM/Lenovo, Apple, Acer, Toshiba and Compaq. Shipment volumes were on the order of 2+M units per week.
 Lead Failure Analysis teams for Customer Qualification and Integration Failures through Root Cause Investigative
studies using DMAIC Six Sigma methodology.
 Design and Perform product change/improvement qualification testing for all changes based on failure analysis
root cause findings and component change requests.
 Charged with interviewing, formulating, ranking, and review of all lean process improvement projects within the
Longmont Design Center Reliability Organization. Black Belt projects were established, reviewed, tracked, and
prioritized based on business impact, available resource constraints, and impact to customer experience
(Quality/Reliability)
 Negotiated test capacity planning to ensure project timelines are achieved.
 Seagate Reliability Lab Manager - Responsible for reliability, Design Margin Test, acoustic measurements,
EMI/EMC/EOS/ESD testing and power testing.
 Negotiated test capacity planning to ensure project timelines are achieved.
Manufacturing Consultant
Allflex (Boulder, CO) 2001-2002
 Responsible for radio frequency data tag (RF) product design for manufacture/test improvements/including
implementation.
 Creation of process, quality metrics, and test procedures.
 Instituted flow processes for manufacture of all products.
 Established new plastics molding processes for hand held scanners including over-molded soft grip technology.
 Managed outsourcing of products as design maturity allowed.
 Established requirements and integrated the functional unit test results with MRP data.
Program Manager/Cross Functional Team Lead/Advanced Manufacturing Process Engineer
Carrier Access Corporation – CAC (Boulder, CO) 1997-2001
 Led two teams in parallel through new product design through volume ramp.
 Performed requirements definitions and management.
 Facilitated design team interactions for hardware and software projects.
 Provided oversight for teams of offshore software contractors based on agreed upon design specifications.
 Lead the delivery of products into in house and contract production systems.
 Created and tracked project artifacts, including: schedules, tasks, milestones, and costs.
 Developed contingency plans for managing issue mitigation such that schedules and expectations were realized
on time and within budget constraints.
 Directed CAC’s largest revenue product from introduction through volume ramp.
 Charged with moving from consignment based operation to full turnkey manufacturing for all circuit boards.
 Focused on existing production quality and yield issues to achieve cost improvements and design enhancements.
 Responsible for Widebank 28 product cost management and reduction, process capability, ongoing yield
improvements, line capacity/throughput, quality of product at integration and ongoing reliability.
 Applied lean product and process development principles to maximize design velocity and production efficiency.
Advanced Manufacturing Engineer - Exabyte Corporation (Boulder, CO) 1995-1997
Program Manager - Hi-Tech Manufacturing (Longmont, CO) 1993-1994
Manufacturing Process Engineer - Apple Computer (Fountain, CO) 1992-1993
Advanced Manufacturing Engineer IBM- (Raleigh, NC) 1984-1991
Education
M.S. Mechanical Engineering – North Carolina State University
 Focus: Manufacturing Engineering
 Thesis: Machine Vision
 Minor: Robotics & Automation
Other Continuing Education
 Six Sigma Black Belt Transactional Training (Certification Pending)
 Harvard Business School New Manager Training (Seagate Pilot Program)
 ProVision Business Process Modeling Software Training
 Design for Reliability
 Design for Six Sigma
 Team Based Organization/Leadership
 Design for Manufacture (CU Continuing Education)
 Project Management Study (PMI)
 Project Team Leadership

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Groshong_Resume 11-18-16

  • 1. Todd Groshong todd.groshong@gmail.com ▪ (303) 709-0566 Summary A successful track record of hands-on experience managing development and deployment of complex product and multi- product releases for video conferencing infrastructure systems, wind turbines, and data communications devices, wireless communications measurement equipment, and data storage equipment. Successful core team leader of cross functional teams for new product development, new product introduction through ramp, and product life cycle orchestration/oversight. Product functional design areas included but not limited to software (Dell server, Cloud, SaaS, VaaS, embedded firmware) custom hardware, enclosures, user experience/interface design, documentation, training, legal, security, product compliance (export, homologation, DoD/ITAR, UL) NPI, Service, Quality/Reliability, Product Management, Sales, and Beta customers). Experienced program lead for customer facing product reliability/quality planning/improvement tiger teams. Engineering Expertise  Global Product Development Cross Functional Team Leadership  Contract / Consultant / Partner agreement negotiations and oversight  Project/Program Management in Engineering, Reliability, and NPI  Coaching/Mentoring personnel, diverse teams, and developing highly effective work groups.  Product reliability program execution / Core Team leadership for product reliability  Customer escalation management  Process Quality analysis, monitoring, and improvement [ISO 9001]  DMAIC Project Team Leadership and Problem Solving  Technical Systems Integration leadership  Product owner - Product Requirements development / Product idea to concept maturation / Backlog prioritization  Customer use case refinement, user stories, Voice of the Customer and Customer feedback ownership.  Servant Leader of Agile software product development and extended lifecycle ownership – Agile ALM  Software program management and quality tracking systems: Rally, JIRA, SILK, Confluence, Clarity, MSProject  Requirements Validation/Verification Plans/Testing  Product Software licensing system development and qualification testing using Flexera [FlexNet Operations]  End to End new software development in conformance w/formal design delivery review processes.  Product delivery/release management and process development, implementation, and refinement for Waterfall and Agile methodologies  Six Sigma - Lean Process Improvement and Change Leadership / Operational Process Design and implementation  Design/Process Failure Modes and Effects Analysis (D/PFMEA) team leadership  Root Cause analysis [RCA] – team lead and trainer  New Product Introduction (NPI) process development and execution Experience  Project & Program Management, Engineering and Reliability Team Leadership  Design/implementation of High Volume, High Mix, Configure-to-Order Production Processes  Product Development Process improvement, Phase Gate review process design and implementation, Requirements specifications development, Product design oversight and Design Team leadership.  Design systems oversight and application for flexible product design methods.  Design for X, manufacture, test, service, reliability, six sigma leadership and team training  Agile product software development and program team leadership for Polycom Firewall traversal product. Cradle to grave product ownership.  Solution level program team ownership and release delivery of operational infrastructure system for video conferencing  Software program development team leader/manager for multiple complex product development cycles [concept through EOL] in mixed development environments – Agile and Waterfall  Cloud and VM deployments – Amazon AWS, Microsoft Azure Marketplace, VMware, Hyper-V  Product owner and core team lead for Cloud deployment of WebRTC based Video Conferencing product.  Full product lifecycle oversight including management of high visibility product escalations with key customers.  Continuous Improvement / Six Sigma / Reliability of Designs and Processes  Change Management (Process and Product)
  • 2. Work Experience Program Manager Polycom, Inc. (Westminster, CO) 2013-2016  Solution-level Engineering Program Management and Core Team leadership for video conferencing software development – multiple overlapping releases.  Drove regression SW test at Solution level to ensure adequate product level test suite coverage and execution.  Product level Software Program Management, Product Owner, and Team leadership for UI and Firewall Traversal products  Developed Agile based process for Product management team focused on refinement of new product ideas into mature concepts. Achieved improvements in quality of requirements in advance of Business Commit Gate of the existing phase gate product development process. Subsequently applied Agile methodology to product development process design End to End.  Customer escalation Tiger Team owner/driver for key service [VaaS] provider BCS Global  STAR award recipient for outstanding team work for RPOne deployment in HyperV environment Technical Lead, Systems Integration Vestas Technology R&D Americas, Inc. (Louisville, CO) 2010-2013  Technical leadership of product teams for systems integration (SI), from initial scoping through production ramp.  Focus on technical SI design quality and elevation of risks to both PMO and Platform Management.  Lead development of working relationship & SI processes, including the Production Business Unit, Services Business Unit, and R&D (Denmark, China, and India).  Built ad-hoc processes in support of new design introduction, which led to achieving a significantly faster time to market than previously seen at Vestas with zero SI design escapes. Technical Project Manager FreeWave Technologies (Boulder, CO) 2008-2010  Responsible for all product development projects (Hardware, Embedded Software, UI, Industrial Design, Mechanical Design, DFx, and Product Cost).  Team leader of cross functional product design and delivery team – concept through ramp for IO Expansion http://www.freewave.com/products/allproducts/ioexpansion.aspx  Manager for ECO and Documentation/Implementation, Mechanical Design, Sustaining Engineering team  Owner/driver of major customer escalations and RCAs, Design improvements and subsequent customer approvals. Reliability Program Manager & Process Improvement Black Belt Seagate Technology – Seagate Design Center (Longmont, CO) 2003-2007  Responsible for ongoing released Notebook and Desktop product design change qualifications, outgoing quality monitoring/reporting, and ship hold/stop ship mitigation.  Served as the Ambassador of Reliability for the Notebook and Desktop Released Products Teams (RPT) for the Seagate quality/reliability organization. Duties included daily interactions with key accounts such as Dell, IBM/Lenovo, Apple, Acer, Toshiba and Compaq. Shipment volumes were on the order of 2+M units per week.  Lead Failure Analysis teams for Customer Qualification and Integration Failures through Root Cause Investigative studies using DMAIC Six Sigma methodology.  Design and Perform product change/improvement qualification testing for all changes based on failure analysis root cause findings and component change requests.  Charged with interviewing, formulating, ranking, and review of all lean process improvement projects within the Longmont Design Center Reliability Organization. Black Belt projects were established, reviewed, tracked, and prioritized based on business impact, available resource constraints, and impact to customer experience (Quality/Reliability)  Negotiated test capacity planning to ensure project timelines are achieved.  Seagate Reliability Lab Manager - Responsible for reliability, Design Margin Test, acoustic measurements, EMI/EMC/EOS/ESD testing and power testing.  Negotiated test capacity planning to ensure project timelines are achieved.
  • 3. Manufacturing Consultant Allflex (Boulder, CO) 2001-2002  Responsible for radio frequency data tag (RF) product design for manufacture/test improvements/including implementation.  Creation of process, quality metrics, and test procedures.  Instituted flow processes for manufacture of all products.  Established new plastics molding processes for hand held scanners including over-molded soft grip technology.  Managed outsourcing of products as design maturity allowed.  Established requirements and integrated the functional unit test results with MRP data. Program Manager/Cross Functional Team Lead/Advanced Manufacturing Process Engineer Carrier Access Corporation – CAC (Boulder, CO) 1997-2001  Led two teams in parallel through new product design through volume ramp.  Performed requirements definitions and management.  Facilitated design team interactions for hardware and software projects.  Provided oversight for teams of offshore software contractors based on agreed upon design specifications.  Lead the delivery of products into in house and contract production systems.  Created and tracked project artifacts, including: schedules, tasks, milestones, and costs.  Developed contingency plans for managing issue mitigation such that schedules and expectations were realized on time and within budget constraints.  Directed CAC’s largest revenue product from introduction through volume ramp.  Charged with moving from consignment based operation to full turnkey manufacturing for all circuit boards.  Focused on existing production quality and yield issues to achieve cost improvements and design enhancements.  Responsible for Widebank 28 product cost management and reduction, process capability, ongoing yield improvements, line capacity/throughput, quality of product at integration and ongoing reliability.  Applied lean product and process development principles to maximize design velocity and production efficiency. Advanced Manufacturing Engineer - Exabyte Corporation (Boulder, CO) 1995-1997 Program Manager - Hi-Tech Manufacturing (Longmont, CO) 1993-1994 Manufacturing Process Engineer - Apple Computer (Fountain, CO) 1992-1993 Advanced Manufacturing Engineer IBM- (Raleigh, NC) 1984-1991 Education M.S. Mechanical Engineering – North Carolina State University  Focus: Manufacturing Engineering  Thesis: Machine Vision  Minor: Robotics & Automation Other Continuing Education  Six Sigma Black Belt Transactional Training (Certification Pending)  Harvard Business School New Manager Training (Seagate Pilot Program)  ProVision Business Process Modeling Software Training  Design for Reliability  Design for Six Sigma  Team Based Organization/Leadership  Design for Manufacture (CU Continuing Education)  Project Management Study (PMI)  Project Team Leadership