This document analyzes tweets from 49 hospital CIOs and CMIOs over a 12-month period to understand what they are discussing. It finds that the top topics are HIMSS13, EHRs, ACA, and healthcare IT. The New York Times is the most frequently linked to news source. CIOs also frequently mention and retweet each other, with Rieger, Huffman and Marx being the most mentioned by peers. Overall it provides insights into the online conversations and information sharing of leading health system CIOs.

1. Breaking through the clutter of #HIMSS14
What leading health system CIOs are really talking about
(2014 Edition)
February 26, 2014
Contents are proprietary and confidential.
Prepared by:
Marisa Carullo (@MarisaCarullo)
Sarah Colgrove (@sacolgrove)
Rob Cronin (@RobCroninNY)
Greg Matthews (@chimoose)

2. Our 2nd annual look at what hospital CIOs are Tweeting about
• It’s always good to know what conversations are
happening online about your most important topics
• It’s even more important to know what’s on the minds
of your most important audiences
• WCG has analyzed a year’s worth of tweets from
thought-leading CIOs and CMIOs from major health
systems
• Break through the clutter.
Audience-Focused Analytics
Contents are proprietary and confidential.
#HIMSS14

3. … With more to come. Let us know if you should be here!
CIO Name Hospital CIO Twitter
Andrew Fenton NHS Oxfordshire fentonaw
Arlyn Broekhuis Sanford Health SanfordArlyn
Aurelia Boyer
New York
Presbyterian Hospital aboyernyp
Bill Rieger Flagler Hospital pvbrieger
Chris Belmont
Ochsner Medical
Center CBelmont88
Colin Banas
Virginia
Commonwealth
University Health
System VCUHS_ONE_CMIO
Craig Joseph Agnesian HealthCare CraigJoseph
Dale Sanders Health Catalyst drsanders
Damian Borbolla Hospital Italiano daborbolla
David Chou
Univ. Mississippi
Medical Center dchou1107
David Lundal Dean Health Systems Dave_Lundal
Dirk Stanley, MD
MPH
Cooley Dickinson
Hospital dirkstanley
49 Health System CIOs/CMIOs and CTOs
Contents are proprietary and confidential.
CIO Name Hospital CIO Twitter
Don Claunch
Wyoming Medical
Center djclaunch
Dr Ravinder Sachdev Tan Tock Seng Hospital RavDev
DSpottsMD
Evangelical
Community Hospital DrDoug67
Dustin Fennell
Mission Community
Hospital dustin_fennell
Edward Marx
Texas Health
Resources marxists
Ernest W. Lehmann
Nicholas H. Noyes
Memorial Hospital ernestlehmann
Ferdinand Velasco MD
Texas Health
Resources ftvelasco
Guy McAllister
Tift Regional Medical
Center guymis
James Weeks
Yale New Haven
Health System jimmyweeks
Jason Cecil
Capital Region Medical
Center JasonMCecil
Jenson Wong
San Francisco General
Hospital jensonw74
Jim Stalder
Cook Children's Health
Care System jstalder
Joel L. Vengco Baystate Health jolaven

4. … With more to come. Let us know if you should be here!
CIO Name Hospital CIO Twitter
John Halamka
Beth Israel Deaconess
Medical Center jhalamka
Joseph Hobbs
Community Hospital
Anderson JOEtheCIO
Joseph Ryan
Hermitage Medical
Clinic joeymryan
Julio Mayol Hospital Clinico Madrid juliomayol
Ken Riley
Wing Memorial
Hospital and Medical
Centers kenrileyjr
Kirk Kirksey
UT Southwestern
Medical Center kakirksey
Kurt LeRoy Lanier Health Services hitechadvice
Marc Chasin, M.D.
St. Luke's Health
System M_Chasin
Marian Moran
St. Mary Medical
Center MarianMoran55
Mark Harvey
Wirt County Health
Services Association mark_harvey
Michael Dahlweid CSC MicDa
Phil Fasano Kaiser Permanente fasanophil
Phyllis Teater
The Ohio State
University Wexner
Medical Center phyllisteater
49 Health System CIOs/CMIOs and CTOs
Contents are proprietary and confidential.
CIO Name Hospital CIO Twitter
Ralph Johnson
Franklin Community
Health Network RalphJohnsonII
Ronald A. Tomo
Nassau University
Medical Center rtomo
Spencer Hamons Taos Health Systems spencerhamons
Stefan Vlachos
Karolinska University
Hospital spirri
Steve Huffman Beacon Health System SteveHuffmanCIO
Sue Schade
University of Michigan
Hospitals and Health
Centers sgschade
Tim Stettheimer
St. Vincent's Health
System tstettheimer
Tom Coolen AZ Groeninge be_toco
Will Weider
Ministry Health Care
and Affinity Health
System CandidCIO
William Odman SSM Health Care WDOdman
Ralph Johnson
Franklin Community
Health Network RalphJohnsonII
Ronald A. Tomo
Nassau University
Medical Center rtomo
Spencer Hamons Taos Health Systems spencerhamons

5. 44% average at least 1 tweet/workday
12-Month Activity
Contents are proprietary and confidential.
Series1
0
2
4
6
8
10
12
14
16
18
20
0-100
101-200
201-300
301-400
401-500
>500
19
3 4
1 3
15
NumberofPeople
Number of Tweets
Tweet Volume
Top 6 average nearly
5 Tweets/Workday
Tweets collected between 1/1/13 – 2/20/14

6. Stanley, Mayol and Fenton most active
Most Active CIO Twitter Handles
Contents are proprietary and confidential.
0 500 1000 1500 2000 2500 3000 3500
dirkstanley
juliomayol
fentonaw
rtomo
daborbolla
spirri
sgschade
dchou1107
SteveHuffmanCIO
marxists
12 Month Tweet Count

7. 31% of CIO Tweets contain Hashtags
Hashtags
Contents are proprietary and confidential.
#FF (Follow Friday) and #YAM (Post to Yammer) were in the top 10, but removed due to the nature of their usage
Tweets collected between 1/1/13 – 2/20/14
0 50 100 150 200 250
CHIME13
HealthIT
EHR
CIO
ACA
HIMSS13
healthcare
CHIME
CMIO
ummchealthIT
HIT
Mentions

8. Most Mentioned Handles
Contents are proprietary and confidential.
Tweets collected between 1/1/13 – 2/20/14
0 200 400 600 800 1000
nytimes
nprnews
AP
iClinicoMadrid
CIOCHIME
madridmvision
midsommarregn
ValaAfshar
ahier
HarvardBiz
Most @mentions

9. Rieger, Huffman and Marx leading the pack
CIOs Most Mentioned by Peers
Contents are proprietary and confidential.
0 10 20 30 40 50 60
pvbrieger
SteveHuffmanCIO
marxists
CandidCIO
sgschade
tstettheimer
dchou1107
dirkstanley
JOEtheCIO
jhalamka

10. 56% of CIO Tweets contained a link
Most-Linked Domains
Contents are proprietary and confidential.
Tweets collected between 1/1/13 – 2/20/14
0 200 400 600 800 1000 1200
nytimes.com
twitter.com
youtube.com
npr.org
paper.li
amazon.com
blogspot.com
healthcareitnews.com
apnews.com
histalk2.com
Domain Link Count

11. The New York Times proves to be the #1 news source
for CIOs
Most-Linked News Sites
Contents are proprietary and confidential.
0 200 400 600 800 1000 1200
nytimes.com
npr.org
healthcareitnews.com
apnews.com
theguardian.com
wsj.com
forbes.com
time.com
hbr.org
healthsystemcio.com

12. CIOs get their daily news from the New York Times and NPR
Most-Linked National Media
Contents are proprietary and confidential.
0 200 400 600 800 1000 1200
nytimes.com
npr.org
apnews.com
theguardian.com
wsj.com
forbes.com
time.com
hbr.org
cnn.com
bbc.co.uk

13. CIOs get industry specific news from Healthcare IT News,
HISTalk and HealthsystemCIO.com
Most-Linked Trade Media
Contents are proprietary and confidential.
0 50 100 150 200 250
healthcareitnews.com
histalk2.com
healthsystemcio.com
cio.com
healthcare-informatics.com
informationweek.com
beckershospitalreview.com
fiercehealthit.com
ihealthbeat.org
govhealthit.com

14. Halamka, Stanley and Fennell lead the way
Most-Linked Blogs
Contents are proprietary and confidential.
0 100 200 300 400 500
Paper.li/dustin_fennell
HISTalk
Geekdoctor
Culture Infusion
KevinMD
DirkMD
The Healthcare Blog
NHS Norwich CEO
Call IT Anything
A Better NHS

15. CIOs are sharing more on Twitter, including photos and
videos
Most-Linked Social Media Sites
Contents are proprietary and confidential.
0 200 400 600 800 1000
twitter.com
youtube.com
instagram.com
facebook.com
linkedin.com
foursquare.com
mapmyfitness.com
slideshare.net
kickstarter.com
twitpic.com

16. Amazon is the top site CIOs link to outside of news and
blogs
Other Most-Linked Sites
Contents are proprietary and confidential.
0 50 100 150 200 250 300
amazon.com
mit.edu
discovery.com
healthcare.gov
nih.gov
jamarx.net
advisory.com
england.nhs.uk
authorhouse.com
shealth.eu

17. wcgworld.com
Contents are proprietary and confidential.
@wcgworld