This document discusses next generation IT technologies and their impact on records management. It defines technologies like cloud computing, grid computing, utility computing, and social networks. It notes that these technologies are developing rapidly and laws/regulations struggle to keep up, raising issues around data ownership, access/retrieval, and privacy. Specific examples highlight these issues, like companies deleting purchased content or retaining deactivated user data. The document recommends organizations review data breach/privacy laws and establish procedures for capturing and closing cloud data, complying with social media use, and more, to address the impact of these new technologies.