Why do we need Brands? What do they add to our products? How valuable can Brands be? Answer these questions and much more in this presentation by www.brandology.me . You can use the material as a short seminar for Marketing professionals,
The document discusses various concepts related to market segmentation, targeting, positioning, and differentiation. It begins by defining market segmentation as the process of dividing the heterogeneous market into homogeneous subgroups. It then discusses the benefits and implementation of market segmentation. The document also covers topics like mass marketing vs micro marketing, levels of segmentation, bases for segmenting consumer and business markets, and market segmentation in various industries. It discusses the concepts of targeting, positioning, differentiation strategies and their application to products and services.
This document discusses market segmentation, targeting, and positioning. It defines key terms like market segmentation, target marketing, and market positioning. It describes different types of market segmentation including demographic, psychographic, and behavioral segmentation. It also discusses evaluating market segments, selecting target markets, and developing positioning strategies. The overall purpose is to outline the process companies use to divide markets, select target customer groups, and define their product's competitive advantages.
RECRUITMENT AND SELECTION OF SALES FORCES rohit12692
This presentation discusses the recruitment and selection process of sales forces. It defines recruitment as discovering potential candidates for jobs and selection as dividing candidates into those who will and will not be offered employment. The importance of recruiting and selecting salespeople is that they represent the corporate image and are critical to business survival and growth. Sources of recruitment discussed include internal sources like current employees and transfers, and external sources like placement agencies, competitors, educational institutions, and sales clubs. The selection process was outlined as including preliminary interviews, applications, formal interviews, references, testing, physical examinations, and employment offers.
The document discusses the traditional marketing mix of 4Ps (Product, Price, Place, Promotion) and introduces an extended marketing mix for services called the 7Ps. The 7Ps add People, Processes, and Physical Evidence to address the intangible nature of services. For each P, the document outlines the key decisions involved and how they should be coordinated to create customer value and meet customer needs. An integrated marketing mix is important to deliver a consistent customer experience.
Marketing information systems gather, analyze, and distribute market data to aid marketing decisions. They represent a balance between manager needs and economic feasibility. MKIS have four main components: marketing control, planning, research, and decision support systems. MKIS are organized with information flowing from production to customers and back to the company through manufacturers.
Marketing research systematically studies marketing problems to inform solutions. It became popular in the 1950s while MKIS emerged in the 1960s using computers. Research is retrospective while MKIS is continuous. Both aim to aid decision-making but MKIS has a broader scope.
STP: segmentation, targeting and positioningsavi maha
The STP process involves segmentation, targeting, and positioning. Segmentation involves dividing the market into subgroups with distinct characteristics. Targeting involves selecting which market segments to focus on. Positioning involves managing consumer perception of a brand relative to competitors. The goal of STP is to guide development of an appropriate marketing mix. Common segmentation bases include geographic, demographic, psychographic, and behavioral characteristics.
Market segmentation involves dividing a target market into subgroups with distinct needs, characteristics, or behaviors. It allows companies to target specific marketing strategies at select customer groups. The key benefits are increased marketing effectiveness, greater customer satisfaction, and cost savings. Common bases for segmenting consumer markets include geographic, demographic, psychographic, and behavioral factors. While segmentation provides focus, its limitations include increased costs when targeting multiple segments and potential issues from narrowly defining segments.
Brand equity refers to the value of a brand and consists of brand loyalty, brand awareness, perceived quality, and brand associations. Brand loyalty measures how attached customers are to a brand and are less likely to switch. High brand awareness means customers easily recognize or recall the brand. Perceived quality is customers' perception of a brand's quality compared to alternatives. Brand associations are anything linked to a brand memory, like product attributes, feelings, or symbols. Maintaining strong brand equity provides strategic benefits like reduced marketing costs and ability to command a price premium.
The document discusses various concepts related to market segmentation, targeting, positioning, and differentiation. It begins by defining market segmentation as the process of dividing the heterogeneous market into homogeneous subgroups. It then discusses the benefits and implementation of market segmentation. The document also covers topics like mass marketing vs micro marketing, levels of segmentation, bases for segmenting consumer and business markets, and market segmentation in various industries. It discusses the concepts of targeting, positioning, differentiation strategies and their application to products and services.
This document discusses market segmentation, targeting, and positioning. It defines key terms like market segmentation, target marketing, and market positioning. It describes different types of market segmentation including demographic, psychographic, and behavioral segmentation. It also discusses evaluating market segments, selecting target markets, and developing positioning strategies. The overall purpose is to outline the process companies use to divide markets, select target customer groups, and define their product's competitive advantages.
RECRUITMENT AND SELECTION OF SALES FORCES rohit12692
This presentation discusses the recruitment and selection process of sales forces. It defines recruitment as discovering potential candidates for jobs and selection as dividing candidates into those who will and will not be offered employment. The importance of recruiting and selecting salespeople is that they represent the corporate image and are critical to business survival and growth. Sources of recruitment discussed include internal sources like current employees and transfers, and external sources like placement agencies, competitors, educational institutions, and sales clubs. The selection process was outlined as including preliminary interviews, applications, formal interviews, references, testing, physical examinations, and employment offers.
The document discusses the traditional marketing mix of 4Ps (Product, Price, Place, Promotion) and introduces an extended marketing mix for services called the 7Ps. The 7Ps add People, Processes, and Physical Evidence to address the intangible nature of services. For each P, the document outlines the key decisions involved and how they should be coordinated to create customer value and meet customer needs. An integrated marketing mix is important to deliver a consistent customer experience.
Marketing information systems gather, analyze, and distribute market data to aid marketing decisions. They represent a balance between manager needs and economic feasibility. MKIS have four main components: marketing control, planning, research, and decision support systems. MKIS are organized with information flowing from production to customers and back to the company through manufacturers.
Marketing research systematically studies marketing problems to inform solutions. It became popular in the 1950s while MKIS emerged in the 1960s using computers. Research is retrospective while MKIS is continuous. Both aim to aid decision-making but MKIS has a broader scope.
STP: segmentation, targeting and positioningsavi maha
The STP process involves segmentation, targeting, and positioning. Segmentation involves dividing the market into subgroups with distinct characteristics. Targeting involves selecting which market segments to focus on. Positioning involves managing consumer perception of a brand relative to competitors. The goal of STP is to guide development of an appropriate marketing mix. Common segmentation bases include geographic, demographic, psychographic, and behavioral characteristics.
Market segmentation involves dividing a target market into subgroups with distinct needs, characteristics, or behaviors. It allows companies to target specific marketing strategies at select customer groups. The key benefits are increased marketing effectiveness, greater customer satisfaction, and cost savings. Common bases for segmenting consumer markets include geographic, demographic, psychographic, and behavioral factors. While segmentation provides focus, its limitations include increased costs when targeting multiple segments and potential issues from narrowly defining segments.
Brand equity refers to the value of a brand and consists of brand loyalty, brand awareness, perceived quality, and brand associations. Brand loyalty measures how attached customers are to a brand and are less likely to switch. High brand awareness means customers easily recognize or recall the brand. Perceived quality is customers' perception of a brand's quality compared to alternatives. Brand associations are anything linked to a brand memory, like product attributes, feelings, or symbols. Maintaining strong brand equity provides strategic benefits like reduced marketing costs and ability to command a price premium.
The document discusses the 7Ps of marketing mix, which are a set of controllable variables that a company uses to satisfy customers better than competitors. The 7Ps include Product, Price, Place, Promotion, People, Process, and Physical Evidence. For each P, the document provides details on what they entail and how companies can implement strategies around them. It also discusses other marketing concepts like buyer behavior, assembling the marketing mix based on target customers, and how to develop a diagnostic and effective marketing plan.
The document discusses theories of retail development. There are three main theories: Environmental theory attributes retail change to changes in the operating environment like customers, competitors and technology. Cyclical theory views change as following phases from innovative to mature retailers. Conflictual theory sees competition between opposing retailer types, like individual vs department stores, leading to new formats developing as a synthesis.
This document discusses different ways to segment consumer markets including geographic, demographic, behavioral, and psychographic segmentation. Geographic segmentation divides markets by countries, states, regions, and cities. Demographic segmentation considers age, gender, education, income, religion, and nationality. Psychographic segmentation divides consumers into groups based on similar psychological characteristics, values, and lifestyles including social class and lifestyle. Behavioral segmentation looks at occasions, benefits, user status, and usage rate.
Brands build equity through developing strong brand awareness, perceived quality, and loyalty over time. Brand equity provides value to both customers and firms. For customers, brand equity helps process information and make confident purchase decisions. For firms, brand equity enhances customer attraction and retention, allows premium pricing, and creates barriers for competitors. Building strong brands is challenging due to market complexity and pressure to prioritize short-term goals over long-term brand investment.
The document outlines the 10 step marketing planning process. It begins with defining the company mission and corporate objectives. Then a marketing audit and SWOT analysis are conducted. Marketing assumptions and objectives/strategies are developed. Forecasts of expected results are made. Alternative plans are created. A marketing budget is set. Finally, the plan is implemented and evaluated on a regular basis. The planning process helps bridge the gap between the company's current state and desired goals.
Marketing philosophy considers production, sales, customer satisfaction, and the organization's goals. It focuses on understanding customer needs and wants to guide business decisions. The five major concepts of marketing philosophy are the production concept, which focuses on efficiency; the product concept, which focuses on quality and innovation; the selling concept, which emphasizes promotional efforts; the marketing concept, which is determining and satisfying customer needs better than competitors; and the societal marketing concept, which maintains customer and societal well-being.
Retail marketing management - Introduction Unit 1Navin Raj Saroj
This document provides an introduction and overview of retail marketing and the retail industry. It discusses key concepts like the definition of retailing, distribution channels, characteristics of the retail industry, organized and unorganized retail formats, and major retailers in Nepal and India. It also summarizes factors driving the growing importance of retail, emerging trends in retail like improved customer service, and the dynamic nature of change in the retail industry based on environmental, cyclical, and conflict theories.
This document discusses factors that influence compensation plan design, types of compensation plans, and steps in designing a compensation plan. It also covers the importance of motivating the sales force and principles a sales manager should follow in designing a motivational program, such as providing a sense of security, recognizing achievements, gaining approval, fostering loyalty, opportunities for advancement, leadership development, and considering human behavior.
Market segmentation involves grouping customers into segments based on similarities to better target them. It is the first of three key steps in developing a marketing strategy along with targeting and positioning. Effective segmentation criteria include segments being identifiable, accessible, sizable, profitable, with unique needs and durable over time. Segmentation allows companies to tailor products and marketing approaches to specific groups. Common bases for segmentation include geographic, demographic, psychographic and behavioral factors.
This document discusses organizational buying behavior in business-to-business contexts. It describes the differences between consumer and organizational buying processes. Organizational buying involves multiple people and stages, including problem recognition, specification, supplier search, selection, and review. Key roles in organizational procurement include buyers, users, initiators, gatekeepers, influencers, and deciders. The document outlines factors that influence organizational buying behavior such as product type, risks, and complex buying centers. It also discusses considerations for B2B marketing including long decision times, high risks, flexibility, and technical knowledge.
Consumer involvement refers to the level of importance and information processing a consumer applies to a product. The degree of involvement significantly impacts consumer behavior. High involvement occurs for expensive, important, or complex purchases and requires extensive research. Some involvement is needed for moderately important items. Low involvement is for unimportant purchases requiring minimal research. Factors like personal interests, product characteristics, and the situation influence a consumer's level of involvement.
This document discusses human resource management (HRM) in the retail industry. It covers the importance of HRM from different perspectives, provides an overview of key HRM concepts in retail like identifying roles, recruitment, training, motivation and performance evaluation. It also discusses the role of HR in retail organizations and different organizational structures used like for small independent stores versus large retail chains.
This document summarizes key concepts about organizational buying and the business buying process. It discusses how organizational buying differs from consumer buying, including that business markets have fewer and larger buyers that are geographically concentrated. It also outlines the different buying situations organizations face, including straight rebuys, modified rebuys, and new tasks. Additionally, it identifies the various roles in organizational buying centers and the environmental, organizational, interpersonal, and individual influences that impact business buying decisions. Finally, it provides an overview of the typical steps in the business purchasing/procurement process.
Personal selling involves oral communication between a seller and buyer to influence a purchase decision. It is a two-way communication process that allows marketers to adjust their message to individual customers. The process of personal selling generally involves prospecting, pre-approach, presentation, demonstration, handling objections, closing the sale, and follow-up. It has evolved from door-to-door peddlers to a more professional function within business organizations.
This document discusses the key elements of marketing mix. It defines marketing mix as the set of marketing tools used by a firm to achieve its marketing objectives for a target market. The four main elements, or the "four P's", of a marketing mix are Product, Price, Place, and Promotion. The document explains each of these elements in detail and how firms can develop strategies around product assortment, pricing methods, distribution channels, and promotional activities to satisfy customer needs. Uncontrollable external factors that also influence marketing are also outlined.
The document discusses marketing research, defining it as the systematic process of designing, collecting, analyzing, and reporting data to address a specific marketing problem or opportunity. It outlines the marketing research process, methods used including qualitative and quantitative approaches, and common areas of focus like segmentation, product, pricing, promotion, and distribution research. The benefits of market research are highlighted as tapping into opportunities, encouraging communication, minimizing risks, and finding potential problems. Mistakes to avoid are only doing one type of research, limited research sources, not identifying the target audience, and not incentivizing consumer participation.
This document discusses motivating sales personnel. It defines motivation as an inner state that moves behavior toward goals. The purpose of motivation is to create conditions where employees willingly work with interest, loyalty and responsibility. Motivation theories discussed include Maslow's hierarchy of needs, Hertzberg's dual factor theory, McGregor's Theory X and Y, and McClelland's needs theory. Motivational tools and the importance of motivation for organizational effectiveness are also covered.
The document discusses four theories of selling: AIDAS, "right set of circumstances", buying formula, and behavioral equation. It provides details on each theory: AIDAS outlines five steps - attention, interest, desire, action, and satisfaction. The "right set of circumstances" theory emphasizes that everything must be right for a sale. The buying formula focuses on the steps of a customer's needs, solutions, purchase, and satisfaction. Finally, the behavioral equation incorporates drives, cues, response, and reinforcement into a mathematical model of customer behavior.
This document provides an analysis of Mercedes-Benz operations in Thailand. It discusses the company's history and structure, including its subsidiaries Mercedes-Benz Leasing Thailand and Mercedes-Benz Manufacturing Thailand. Porter's Five Forces model is applied to analyze industry competition and the bargaining power of suppliers and buyers. While entry barriers are high, grey market dealers pose a threat as new entrants. Mercedes-Benz maintains strong brand image and bargaining power over buyers in the luxury car segment.
This document discusses branding challenges and opportunities. It notes recent shifts from strategy to tactics and advertising to promotion, as well as the rise of online shopping and more sophisticated buyers. Consistency across a company and standing out in a cluttered marketplace are identified as challenges. Opportunities arise from savvy customers, new communication options, and globalization, but challenges include increased competition, costs, and media fragmentation.
The document discusses the 7Ps of marketing mix, which are a set of controllable variables that a company uses to satisfy customers better than competitors. The 7Ps include Product, Price, Place, Promotion, People, Process, and Physical Evidence. For each P, the document provides details on what they entail and how companies can implement strategies around them. It also discusses other marketing concepts like buyer behavior, assembling the marketing mix based on target customers, and how to develop a diagnostic and effective marketing plan.
The document discusses theories of retail development. There are three main theories: Environmental theory attributes retail change to changes in the operating environment like customers, competitors and technology. Cyclical theory views change as following phases from innovative to mature retailers. Conflictual theory sees competition between opposing retailer types, like individual vs department stores, leading to new formats developing as a synthesis.
This document discusses different ways to segment consumer markets including geographic, demographic, behavioral, and psychographic segmentation. Geographic segmentation divides markets by countries, states, regions, and cities. Demographic segmentation considers age, gender, education, income, religion, and nationality. Psychographic segmentation divides consumers into groups based on similar psychological characteristics, values, and lifestyles including social class and lifestyle. Behavioral segmentation looks at occasions, benefits, user status, and usage rate.
Brands build equity through developing strong brand awareness, perceived quality, and loyalty over time. Brand equity provides value to both customers and firms. For customers, brand equity helps process information and make confident purchase decisions. For firms, brand equity enhances customer attraction and retention, allows premium pricing, and creates barriers for competitors. Building strong brands is challenging due to market complexity and pressure to prioritize short-term goals over long-term brand investment.
The document outlines the 10 step marketing planning process. It begins with defining the company mission and corporate objectives. Then a marketing audit and SWOT analysis are conducted. Marketing assumptions and objectives/strategies are developed. Forecasts of expected results are made. Alternative plans are created. A marketing budget is set. Finally, the plan is implemented and evaluated on a regular basis. The planning process helps bridge the gap between the company's current state and desired goals.
Marketing philosophy considers production, sales, customer satisfaction, and the organization's goals. It focuses on understanding customer needs and wants to guide business decisions. The five major concepts of marketing philosophy are the production concept, which focuses on efficiency; the product concept, which focuses on quality and innovation; the selling concept, which emphasizes promotional efforts; the marketing concept, which is determining and satisfying customer needs better than competitors; and the societal marketing concept, which maintains customer and societal well-being.
Retail marketing management - Introduction Unit 1Navin Raj Saroj
This document provides an introduction and overview of retail marketing and the retail industry. It discusses key concepts like the definition of retailing, distribution channels, characteristics of the retail industry, organized and unorganized retail formats, and major retailers in Nepal and India. It also summarizes factors driving the growing importance of retail, emerging trends in retail like improved customer service, and the dynamic nature of change in the retail industry based on environmental, cyclical, and conflict theories.
This document discusses factors that influence compensation plan design, types of compensation plans, and steps in designing a compensation plan. It also covers the importance of motivating the sales force and principles a sales manager should follow in designing a motivational program, such as providing a sense of security, recognizing achievements, gaining approval, fostering loyalty, opportunities for advancement, leadership development, and considering human behavior.
Market segmentation involves grouping customers into segments based on similarities to better target them. It is the first of three key steps in developing a marketing strategy along with targeting and positioning. Effective segmentation criteria include segments being identifiable, accessible, sizable, profitable, with unique needs and durable over time. Segmentation allows companies to tailor products and marketing approaches to specific groups. Common bases for segmentation include geographic, demographic, psychographic and behavioral factors.
This document discusses organizational buying behavior in business-to-business contexts. It describes the differences between consumer and organizational buying processes. Organizational buying involves multiple people and stages, including problem recognition, specification, supplier search, selection, and review. Key roles in organizational procurement include buyers, users, initiators, gatekeepers, influencers, and deciders. The document outlines factors that influence organizational buying behavior such as product type, risks, and complex buying centers. It also discusses considerations for B2B marketing including long decision times, high risks, flexibility, and technical knowledge.
Consumer involvement refers to the level of importance and information processing a consumer applies to a product. The degree of involvement significantly impacts consumer behavior. High involvement occurs for expensive, important, or complex purchases and requires extensive research. Some involvement is needed for moderately important items. Low involvement is for unimportant purchases requiring minimal research. Factors like personal interests, product characteristics, and the situation influence a consumer's level of involvement.
This document discusses human resource management (HRM) in the retail industry. It covers the importance of HRM from different perspectives, provides an overview of key HRM concepts in retail like identifying roles, recruitment, training, motivation and performance evaluation. It also discusses the role of HR in retail organizations and different organizational structures used like for small independent stores versus large retail chains.
This document summarizes key concepts about organizational buying and the business buying process. It discusses how organizational buying differs from consumer buying, including that business markets have fewer and larger buyers that are geographically concentrated. It also outlines the different buying situations organizations face, including straight rebuys, modified rebuys, and new tasks. Additionally, it identifies the various roles in organizational buying centers and the environmental, organizational, interpersonal, and individual influences that impact business buying decisions. Finally, it provides an overview of the typical steps in the business purchasing/procurement process.
Personal selling involves oral communication between a seller and buyer to influence a purchase decision. It is a two-way communication process that allows marketers to adjust their message to individual customers. The process of personal selling generally involves prospecting, pre-approach, presentation, demonstration, handling objections, closing the sale, and follow-up. It has evolved from door-to-door peddlers to a more professional function within business organizations.
This document discusses the key elements of marketing mix. It defines marketing mix as the set of marketing tools used by a firm to achieve its marketing objectives for a target market. The four main elements, or the "four P's", of a marketing mix are Product, Price, Place, and Promotion. The document explains each of these elements in detail and how firms can develop strategies around product assortment, pricing methods, distribution channels, and promotional activities to satisfy customer needs. Uncontrollable external factors that also influence marketing are also outlined.
The document discusses marketing research, defining it as the systematic process of designing, collecting, analyzing, and reporting data to address a specific marketing problem or opportunity. It outlines the marketing research process, methods used including qualitative and quantitative approaches, and common areas of focus like segmentation, product, pricing, promotion, and distribution research. The benefits of market research are highlighted as tapping into opportunities, encouraging communication, minimizing risks, and finding potential problems. Mistakes to avoid are only doing one type of research, limited research sources, not identifying the target audience, and not incentivizing consumer participation.
This document discusses motivating sales personnel. It defines motivation as an inner state that moves behavior toward goals. The purpose of motivation is to create conditions where employees willingly work with interest, loyalty and responsibility. Motivation theories discussed include Maslow's hierarchy of needs, Hertzberg's dual factor theory, McGregor's Theory X and Y, and McClelland's needs theory. Motivational tools and the importance of motivation for organizational effectiveness are also covered.
The document discusses four theories of selling: AIDAS, "right set of circumstances", buying formula, and behavioral equation. It provides details on each theory: AIDAS outlines five steps - attention, interest, desire, action, and satisfaction. The "right set of circumstances" theory emphasizes that everything must be right for a sale. The buying formula focuses on the steps of a customer's needs, solutions, purchase, and satisfaction. Finally, the behavioral equation incorporates drives, cues, response, and reinforcement into a mathematical model of customer behavior.
This document provides an analysis of Mercedes-Benz operations in Thailand. It discusses the company's history and structure, including its subsidiaries Mercedes-Benz Leasing Thailand and Mercedes-Benz Manufacturing Thailand. Porter's Five Forces model is applied to analyze industry competition and the bargaining power of suppliers and buyers. While entry barriers are high, grey market dealers pose a threat as new entrants. Mercedes-Benz maintains strong brand image and bargaining power over buyers in the luxury car segment.
This document discusses branding challenges and opportunities. It notes recent shifts from strategy to tactics and advertising to promotion, as well as the rise of online shopping and more sophisticated buyers. Consistency across a company and standing out in a cluttered marketplace are identified as challenges. Opportunities arise from savvy customers, new communication options, and globalization, but challenges include increased competition, costs, and media fragmentation.
Brands face new challenges as consumers demand simplification and risk reduction. Effective brand management is difficult due to savvy consumers, increased competition, and changing marketing tools. Marketers must have a deep understanding of customers and brands, and how the relationship between the two. The top 11 brand challenges include having a reactive approach, lack of accountability, inability to conclude initiatives, and unrealistic expectations. Strong brands provide clarity, consistency, and constancy - always communicating their unique value to customers.
This document provides an overview of tea and the tea production process. It defines tea as coming from the Camellia sinensis plant and being prepared by pouring hot water over cured leaves. Herbal infusions made the same way from other plants are called tisanes. The document describes the different varieties of tea plants used, the grading of tea leaves, common tea brands, and the orthodox manufacturing process for black tea which involves plucking, withering, rolling, fermentation, and firing of the leaves. It also briefly outlines the green tea production method in China.
- Tea contains caffeine and less caffeine than coffee but more than cocoa. It also contains vitamins, minerals and aromatic oils.
- The main types of tea are black, green, and oolong, which are processed differently. Tea originated in ancient China and its production involves various steps.
- India is a major tea producer and consumer. The top tea producing regions are in Northeast India and South India. The leading tea companies in India are Tata Tea, Hindustan Unilever, and Duncans.
The document provides information about the origins and cultivation of tea. It discusses how tea leaves are picked and processed, and the major types of tea like black, green, oolong, and white tea. It also covers iced tea, tea culture, major tea consuming regions, different types of tea pots and cups, reasons for drinking tea including health benefits, and examples of tea consumption and preparation routines.
Blue Ocean Strategy - Summary and ExamplesKhai Biau Yip
This is a workshop presentation developed by KB Yip and YS Lieu for a Learning Institution. It can be easily customized to suit the needs for other organizations. Please contact KB Yip (ymike27@hotmail.com) if you need to get a copy of this presentation.
This document discusses branding and defines a brand as a combined effort between a company and consumer. It states that brands add emotion and trust to products and services to simplify consumers' choices. Brands help create relationships between brands and consumers to ensure loyalty. They also create aspirational lifestyles that allow brands to charge premium prices. The document discusses various aspects of branding including brand equity, awareness, preference, insistence and association. It notes that strong brands improve perceptions, loyalty, margins and marketing effectiveness.
This document discusses key aspects of developing an effective brand strategy, including establishing a brand vision, positioning, contract, and communication plan. It provides examples of brand visions, positions, and contracts for well-known brands like Disney, Walmart, FedEx, McDonald's, Apple, Google, and Toyota. The document also outlines metrics for measuring return on brand investment, such as brand awareness, contract fulfillment, customer acquisition and loyalty, financial value, and price premium.
Brand personality describes brands in terms of human characteristics. It is based on theories of human personality and uses similar measures to describe brand attributes and factors. Many powerful brands spend a great deal of time developing distinctive personalities for their brands to appeal to consumers on an emotional level. Consumers often make judgments about brands and companies in personality terms, describing them as friendly, trustworthy, or dishonest. Brand personality aims to provide an emotional connection and experience with the brand to foster loyalty.
Brand identity stems from an organization and represents how it wants to be perceived. It includes elements like vision, culture, positioning, personality, and presentations. Brand identity is communicated through branding and marketing strategies and makes a brand unique. It can include things like logos, colors, slogans, and more. Developing a strong brand identity requires analyzing the company, determining goals and customers, and creating a consistent personality and message. A brand relaunch involves repositioning a brand and may include updates to visuals, logos, colors, and more. It requires defining objectives, understanding current perceptions, gaining support, focusing on emotions, and having a realistic rollout plan.
1. Brand Equity
2. Consumer Knowledge about Brand
3. Type of Brand Associations
4. Brand Personality Association
5. Why are Brand Personality Associations Important? – Importance to Marketers
6. Why are Brand Personality Associations Important? – Importance to Consumers
7. When are Brand Personality & Associations are important
8. Implementing a Brand Personality Strategy
9. Executing a Brand Personality Strategy
The document provides an introduction from CJ Powell, a public relations adviser. It discusses Powell's background and experience in developing communications strategies and using PR to support brand strategies. Powell explains they are presenting to discuss the importance of brand development for businesses. The presentation will cover what a brand is, why brands should be important to companies, examples of strong and weak brands, and how to develop a brand to win new business.
This document provides guidance on establishing an effective brand positioning strategy. It discusses identifying target customers and competitors, as well as determining points of parity and points of difference between a brand and its competitors. The key aspects of positioning a brand are defining who the target market is, who the main competitors are, how the brand is similar to and different from competitors, and consistently communicating these messages. Effective positioning establishes a distinct and valued place for a brand in customers' minds.
Brand Positioning is the most important term in the area of branding. Making position of company either leader, Challenger, Nicher, & almost at all distinctive qualities are prime part of business in any company.
Being the Marketing head of JR Infotech , a trusted company in internet solution & web based solution we strictly follow this practice at high level & it is due to this now we consider it as most innovative comapany in website & internet solution.
regards
Rajesh Kumar
Marketing Head
JR Infotech
www.jrinfotech.com
Prof: IMT-CDL(DIMS)
Brand Personality & Consumers Assignment - Pat Bolgerpbolg
Brand personality refers to the human characteristics attributed to a brand through marketing. It represents how the brand behaves and is meant to help consumers relate to the brand. Brand personality is shaped over time through consumer experiences and can be influenced by brand ambassadors and sponsorships. Having a strong brand personality allows brands to evoke feelings in consumers and influence how they see themselves. Consumers are drawn to brands whose personalities reflect their own identities.
Brand Personality & Consumers - by Pat Bolgerpbolg
Brand personality refers to the human characteristics attributed to a brand through marketing. It represents how the brand behaves and is meant to allow consumers to relate to the brand. Brand personality is shaped over time through consumer experiences and can be influenced by brand ambassadors and sponsorships. An effective brand personality evokes feelings in consumers that reflect their own identities, causing them to view the brand as more appealing.
Brand personality refers to the set of human characteristics associated with a brand that shape how consumers perceive its behavior. It is built over time based on all consumer experiences and impressions of the brand, which merge to form an overall concept. Brand personality can create brand equity by allowing consumers to express themselves, build relationships with the brand as a person, and represent the brand's functional benefits. It provides a sustainable point of differentiation that is difficult for competitors to copy.
This document provides a summary of key concepts related to branding. It defines a brand as a "name, logo, or symbol that evokes in customers a perception of added value for which they will pay a premium price." Branding is a combined effort between a company, its brand, and consumers. Brands add emotion and trust to differentiate products and services, build consumer loyalty and relationships, create aspirational lifestyles, and allow companies to charge premium prices. Key elements of strong brands include brand recognition, preference, insistence, awareness, and associations.
Brand and Corporate Identity Management pdfFaakor Agyekum
The training focuses on determining the difference between a brand and corporate identity. Participants are led to recognize the need for branding especially in the service industry as well as identify what can be branded. The training also discusses challenges associated with the branding of services and identifies a simple approach to branding and managing the corporate identity of a firm
Introduction to the concept of" BRAND" and BRAND MANAGEMENTBinoyG2
This document provides an introduction and overview of brands and branding. It defines what a brand is, discusses the different levels of meaning that brands can convey, and introduces various brand concepts like brand pyramids, attributes, benefits, and values. The document also categorizes different types of brands such as product, service, organization, and personal brands. It discusses strategic brand management and how brands are identified, positioned, marketed, and have their performance measured to grow brand equity over time.
The document discusses various aspects of branding including:
1. It defines what a brand is in terms of the mental associations and perceptions that consumers have regarding a product or service.
2. Brands provide value to both customers and firms. For customers, brands reduce risk and enhance satisfaction. For firms, brands improve marketing effectiveness and allow higher prices.
3. While products come and go, brands endure over time. A brand is the memory of the products and is harder to change than the products themselves.
4. Leading brands are not always the products with the best quality, but are often those that have established a superior image and alternately innovate and capitalize on their brand image over
The document discusses various aspects of brand identity and positioning. It begins by explaining that brand identity is the purpose for which a brand is created and goes beyond image. It then discusses dimensions of identity, including the brand as a product, organization, person and symbol. It also explains the concepts of inner and outer identity. Brand positioning is described as placing a brand in the customer's mind relative to competitors. The document also discusses tools for analyzing brand identity and positioning such as brand personality scales and multi-dimensional scaling. Finally, it covers repositioning brands over time as market conditions change.
The document discusses various aspects of branding such as definitions of a brand, brand positioning, brand name selection, brand sponsorship, brand development strategies like line extensions and brand extensions, challenges in branding, importance of packaging, labeling, and universal product codes. It provides examples of well-known brands and analyzes their branding strategies. The key points covered are creating emotional value for customers, building relationships and loyalty, using brands to project aspirational lifestyles and values to command premium prices.
This document discusses key concepts related to branding, including definitions of brands, brand equity, and brand loyalty. It explains that brands add emotion and trust to products, helping create consumer relationships and branded lifestyles. This allows brands to charge premium prices. The document also covers brand positioning, name selection, sponsorship through manufacturer brands, licensed brands, and co-branding. It discusses strategies for brand development, such as line extensions, brand extensions, multibrands, and new brands. Brand rejuvenation is described as a way to enhance brand appeal and refocus consumer attention on existing brands.
Paid, Owned and Earned media - how to build a P.O.E.M. strategy - starting with your Brand strategy. Slides of a course given for Solvay Business School in Ho Chi Minh, Vietnam.
Brand building is the very core of any brand. Build your brand by right targeting & segmentation. We also share some essential tips to keep in mind for great branding.
Brand to Sell: Find Your Passion, Build Your Brand, Grow Your BusinessVINCE FERRARO
The document provides an overview of branding and building a personal brand. It discusses defining elements of successful brands, finding a niche and positioning, developing a brand system called SuperS.T.A.R., and exercises for discovering a brand archetype and unique selling proposition. The goal is to help the reader think through how to build an engaging, loyal following by developing a differentiated personal brand.
In this humorous and data-heavy Master Class, join us in a joyous celebration of life honoring the long list of SEO tactics and concepts we lost this year. Remember fondly the beautiful time you shared with defunct ideas like link building, keyword cannibalization, search volume as a value indicator, and even our most cherished of friends: the funnel. Make peace with their loss as you embrace a new paradigm for organic content: Pillar-Based Marketing. Along the way, discover that the results that old SEO and all its trappings brought you weren’t really very good at all, actually.
In this respectful and life-affirming service—erm, session—join Ryan Brock (Chief Solution Officer at DemandJump and author of Pillar-Based Marketing: A Data-Driven Methodology for SEO and Content that Actually Works) and leave with:
• Clear and compelling evidence that most legacy SEO metrics and tactics have slim to no impact on SEO outcomes
• A major mindset shift that eliminates most of the metrics and tactics associated with SEO in favor of a single metric that defines and drives organic ranking success
• Practical, step-by-step methodology for choosing SEO pillar topics and publishing content quickly that ranks fast
Build marketing products across the customer journey to grow your business and build a relationship with your customer. For example you can build graders, calculators, quizzes, recommendations, chatbots or AR apps. Things like Hubspot's free marketing grader, Moz's site analyzer, VenturePact's mobile app cost calculator, new york times's dialect quiz, Ikea's AR app, L'Oreal's AR app and Nike's fitness apps. All of these examples are free tools that help drive engagement with your brand, build an audience and generate leads for your core business by adding value to a customer during a micro-moment.
Key Takeaways:
Learn how to use specific GPTs to help you Learn how to build your own marketing tools
Generate marketing ideas for your business How to think through and use AI in marketing
How AI changes the marketing game
Customer Experience is not only for B2C and big box brands. Embark on a transformative journey into the realm of B2B customer experience with our masterclass. In this dynamic session, we'll delve into the intricacies of designing and implementing seamless customer journeys that leave a lasting impression. Explore proven strategies and best practices tailored specifically for the B2B landscape, learning how to navigate complex decision-making processes and cultivate meaningful relationships with clients. From initial engagement to post-sale support, discover how to optimize every touchpoint to deliver exceptional experiences that drive loyalty and revenue growth. Join us and unlock the keys to unparalleled success in the B2B arena.
Key Takeaways:
1. Identify your customer journey and growth areas
2. Build a three-step customer experience strategy
3. Put your CX data to use and drive action in your organization
Advanced Storytelling Concepts for MarketersEd Shimp
Every marketer knows you’re supposed to tell a story, but do you know how to tell a story? Do you know why you’re supposed to tell a story? Do you even truly know what a story is? While many marketing presentations emphasize the value of mythic storytelling, the nuts and bolts of actually constructing a story are never explored.
The goal of marketing may be to achieve specific KPIs that drive sales, which is very objective, but the top of the marketing funnel requires a softer approach. In our data-driven results-oriented fast-paced world, marketers must quantify results, but those results will never be achieved unless prospects are first approached with humanity.
There is a common misunderstanding that the so-called “soft skills” of marketing such as language and art are unmeasurable and subjective, but while the objective measures of market research are merely 100 years old, the rules of aesthetics have been perfected over the last 2,500 years.
Great story construction is a skill that requires significant knowledge and practice. This presentation will be a review of the ancient art of story construction.
We will discuss:
• Rhetoric – The art of effective communication
• The Socratic Method – You cannot teach, but you can persuade people to learn
• Plato’s Cave – You sell products, but you market ideas
• Aristotle’s Six Dramatic Elements – The secret recipe for marketing stories
This is for senior marketers who are tasked with creating effective narratives or guiding others in the process. By the end of the session, attendees will have gained the knowledge needed to work storytelling into all phases of the buyer’s journey.
Unlock the secrets to creating a standout trade show booth with our comprehensive guide from Blue Atlas Marketing! This presentation is packed with essential tips and innovative strategies to ensure your booth attracts attention, engages visitors, and drives business success. Whether you're a seasoned exhibitor or a first-timer, these expert insights will help you maximize your impact and make a memorable impression in a crowded exhibition hall. Learn how to:
Design an eye-catching and inviting booth
Incorporate interactive elements that engage visitors
Use effective branding and visuals to reinforce your message
Plan your booth layout for maximum traffic flow
Implement technology to enhance the visitor experience
Create memorable experiences that leave a lasting impression
Transform your trade show presence with these proven tactics and ensure your booth stands out from the competition. Download the PDF now and start planning your next successful exhibit!
Mastering Local SEO for Service Businesses in the AI Era"" is tailored specifically for local service providers like plumbers, dentists, and others seeking to dominate their local search landscape. This session delves into leveraging AI advancements to enhance your online visibility and search rankings through the Content Factory model, designed for creating high-impact, SEO-driven content. Discover the Dollar-a-Day advertising strategy, a cost-effective approach to boost your local SEO efforts and attract more customers with minimal investment. Gain practical insights on optimizing your online presence to meet the specific needs of local service seekers, ensuring your business not only appears but stands out in local searches. This concise, action-oriented workshop is your roadmap to navigating the complexities of digital marketing in the AI age, driving more leads, conversions, and ultimately, success for your local service business.
Key Takeaways:
Embrace AI for Local SEO: Learn to harness the power of AI technologies to optimize your website and content for local search. Understand the pivotal role AI plays in analyzing search trends and consumer behavior, enabling you to tailor your SEO strategies to meet the specific demands of your target local audience. Leverage the Content Factory Model: Discover the step-by-step process of creating SEO-optimized content at scale. This approach ensures a steady stream of high-quality content that engages local customers and boosts your search rankings. Get an action guide on implementing this model, complete with templates and scheduling strategies to maintain a consistent online presence. Maximize ROI with Dollar-a-Day Advertising: Dive into the cost-effective Dollar-a-Day advertising strategy that amplifies your visibility in local searches without breaking the bank. Learn how to strategically allocate your budget across platforms to target potential local customers effectively. The session includes an action guide on setting up, monitoring, and optimizing your ad campaigns to ensure maximum impact with minimal investment.
Embark on style journeys Indian clothing store denver guide.pptxOmnama Fashions
Finding the perfect "Indian Clothing Store Denver" is essential for those seeking vibrant, authentic, and culturally rich attire in the heart of Colorado. Denver, a city known for its diverse culture and eclectic fashion scene, offers a variety of options for those in search of traditional and contemporary Indian clothing. Whether you're preparing for a wedding, festival, or cultural event, or simply wish to incorporate the elegance and beauty of Indian fashion into your wardrobe, discovering the right store can make all the difference.
The digital marketing industry is changing faster than ever and those who don’t adapt with the times are losing market share. Where should marketers be focusing their efforts? What strategies are the experts seeing get the best results? Get up-to-speed with the latest industry insights, trends and predictions for the future in this panel discussion with some leading digital marketing experts.
In the face of the news of Google beginning to remove cookies from Chrome (30m users at the time of writing), there’s no longer time for marketers to throw their hands up and say “I didn’t know” or “They won’t go through with it”. Reality check - it has already begun - the time to take action is now. The good news is that there are solutions available and ready for adoption… but for many the race to catch up to the modern internet risks being a messy, confusing scramble to get back to "normal"
Efficient Website Management for Digital Marketing ProsLauren Polinsky
Learn how to optimize website projects, leverage SEO tactics effectively, and implement product-led marketing approaches for enhanced digital presence and ROI.
This session is your key to unlocking the secrets of successful digital marketing campaigns and maximizing your business's online potential.
Actionable tactics you can apply after this session:
- Streamlined Website Management: Discover techniques to streamline website development, manage day-to-day operations efficiently, and ensure smooth project execution.
- Effective SEO Practices: Gain valuable insights into optimizing your website for search engines, improving visibility, and driving organic traffic to your digital assets.
- Leverage Product-Led Marketing: Explore strategies for incorporating product-led marketing principles into your digital marketing efforts, enhancing user engagement and driving conversions.
Don't miss out on this opportunity to elevate your digital marketing game and achieve tangible results!
If you’re at all interested in digital
marketing and in making a name for
your brand online, then it is crucial that
you understand how to properly make
use of content marketing. Content
marketing is currently one of the
biggest trends in digital marketing as a
whole and is an area that many website owners and brands are investing in
heavily right now thanks to the impressive returns that they are seeing.
Can you kickstart content marketing when you have a small team or even a team of one? Why yes, you can! Dennis Shiao, founder of marketing agency Attention Retention will detail how to draw insights from subject matter experts (SMEs) and turn them into articles, bylines, blog posts, social media posts and more. He’ll also share tips on content licensing and how to establish a webinar program. Attend this session to learn how to make an impact with content marketing even when you have a small team and limited resources.
Key Takeaways:
- You don't need a large team to start a content marketing program
- A webinar program yields a "one-to-many" approach to content creation
- Use partnerships and licensing to create new content assets
Mindfulness Techniques Cultivating Calm in a Chaotic World.pptxelizabethella096
In today’s fast-paced world, stress and anxiety have become common companions for many. With constant connectivity and an unending stream of information, finding moments of peace can seem like an insurmountable challenge. However, mindfulness techniques offer a beacon of calm amidst the chaos, helping individuals to center themselves and find balance. These practices, rooted in ancient traditions and supported by modern science, are accessible to everyone and can profoundly impact mental and emotional well-being.
Boost Your Instagram Views Instantly Proven Free Strategies.InstBlast Marketing
Supercars use advanced materials and tech for top-speed performance. Join Performance Car Exclusive to experience driving excellence.
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AI Best Practices for Marketing HUG June 2024Amanda Farrell
During this presentation, the Nextiny marketing team reviews best practices when adopting generative AI into content creation. Join our HUG community to register for more events https://events.hubspot.com/sarasota/
We’ve entered a new era in digital. Search and AI are colliding, in more ways than one. And they all have major implications for marketers.
• SEOs now use AI to optimize content.
• Google now uses AI to generate answers.
• Users are skipping search completely. They can now use AI to get answers. So AI has changed everything …or maybe not. Our audience hasn’t changed. Their information needs haven’t changed. Their perception of quality hasn’t changed. In reality, the most important things haven’t changed at all. In this session, you’ll learn the impact of AI. And you’ll learn ways that AI can make us better at the classic challenges: getting discovered, connecting through content and staying top of mind with the people who matter most. We’ll use timely tools to rebuild timeless foundations. We’ll do better basics, but with the most advanced techniques. Andy will share a set of frameworks, prompts and techniques for better digital basics, using the latest tools of today. And in the end, Andy will consider - in a brief glimpse - what might be the biggest change of all, and how to expand your footprint in the new digital landscape.
Key Takeaways:
How to use AI to optimize your content
How to find topics that algorithms love
How to get AI to mention your content and your brand
2. What is a brand?
A name, a term
A symbol, a sign
“A name, term, sign, symbol or any other feature that identifies one
seller’s product or service as distinct from those of other sellers” The American Marketing Association
3. What is Branding?
• Started as a HOT STAMP applied on
the skins of Cattle to identify and
differentiate them.
• Now Branding is applied to virtually
everything around us from SOAP to
COUNTRIES.
5. Phase I
Manufacturing Era
• First signs of Branding as we know it started
during the Industrial Revolution (mass
production).
• To :
–
–
–
–
Identify Manufacturer
Convey quality
Differentiate from unbranded
Justify premium price over
unbranded
PHYSICAL
ATTRIBUTES
6. Phase II
Sales Era
• During the great Recession 1930, rose
the need for salesmanship to push the
merchandise to the end
consumer.
• Initial signs of Advertising
FUNCTIONAL
ATTRIBUTES
7. Phase III
Marketing Era
• After world war II purchasing power was up
and so was the production capacities so rose
the need for Marketing.
• TV began in the 50’s so did Advertising.
• New dimensions that
defined the Brand became
more evident.
EMOTIONAL
ATTRIBUTES
8. Phase IV
The PR Era
• With increasing competition and consumer
sophistication came the need for further
differentiation.
• Brands / Companies
started to differentiate
based on Morals and Values.
• This is an advanced stage
still being explored in our
region
VALUES
10. A Brand is …….
• A proposition with certain:
–
–
–
–
Physical attributes (looks)
Functional attributes (works)
Emotional attributes (personality)
Values
All above relative to a specific consumer
group.
And for a certain
– Price Bracket (social class)
12. A Real Brand should have
–
–
–
–
–
–
–
–
A name
A gender
An Age
Specific Physical features
Well defined looks
A social group
Values
Personality
Real Brand = A person
13. Lets try to prove it
• If A PERSON called BMW walked in at this
moment, lets imagine who this person
would be:
– Gender
– Age
– Wears what? (Casual, Suit, Signe, local brand
etc)
– Looks (Tall / Thin, Handsome,
elegant, foreign etc)
– Social class (Upper, Middle, Lower)
– Personality (Fun, Cool, conservative,
boring etc)
14. Lets Prove it Again
• Lets do the same exercise for Mercedes
Benz and Toyota
– Gender
– Age
– Wears what? (Suit, Casual, Signe, Local
Brands etc)
– Looks (Tall / Thin, Handsome, elegant,
foreign etc)
– Social class (Upper, Middle, Lower)
– Personality (Fun, Cool, conservative, boring
etc)
15. More Proof …..
• This is unbranded Tea (put some loose Tea in front
of your audience) . Try to do the exercise for that..
• What if we put a face to this Tea? Can you imagine
a person?
• How about another face? Can you imagine a
different person?
17. What is the Significance of this?
• People relate to Brands like relating to
Friends.
– If I see myself as cool I want to hang out with
cool people.
– If I see myself young I want to be with young
lively people.
– If I need someone I can trust I will turn to a
trustworthy friend.
– If I want to have a good time I ll call up the
FUN guy.
– If I want to be distinguished I ll hang out
with distinguished guys.
18. What is the significance of this?
• Your Friends have specific attributes.
• These attributes may DEVELOP with time.
• If they develop positively (relative to your
expectations), your friendship may grow
stronger.
• If the opposite, then your friendship may fade.
• If your needs or beliefs change, this relationship
may also be affected
• IF they change completely then certainly they are
not your Friends anymore, they are STRANGERS.
Branding = Relative consistency
19. What is the significance of this?
• Branding leads to UNIQUNESS /
DIFFERENTIATION.
Harley Davidson = Freedom
VOLVO
=
SAFETY
SONY = Entertainment
Rolls Royce = Extreme Luxury
Branding = Value
22. Evolution Stages of Brand
• 6 stages of Brand evolution:
– Unbranded Goods
– Brand as Reference
– Brand as Personality
– Brand as Icon
– Brand as Company
– Brand as Policy
Classical Marketing
Post Modern Marketing
23. Unbranded Goods
• Characteristic of developing countries.
• Demand exceeds supply.
• Main edge is Price, Supply and product
performance.
• Price sensitive.
24. Brand as Refference
Main promise is functional benefit.
Provides a source for the Product.
Guarantee of a specific quality.
Provides window of higher price than
Unbranded.
• Price can be determined by the
importance of the functional benefit
and its uniqueness vs competitors.
•
•
•
•
25. Brand as Personality
• Focus on Emotional values taking the
functionality for granted.
• Presents Target consumer Values /
lifestyle.
• Often uses celebrities to portray Brand
image.
• More Self Realization
• Permits higher pricing than previous
stage.
26. Brand as Icon
• Even more focus on emotional
attributes with equivalent functional
attributes.
• Brand becomes synonymous to A
VALUE.
• Self expression.
• Doorway to group acceptance.
• Permits higher pricing than previous
stage.
27. Brand as Company
• The relationship between Consumer
and Brand / Company is open.
• The Brand / Company interacts
directly with Consumers.
• Every aspect of the Brand is mirrored
in every consumer touch point.
• The consumer takes part in the
development of the Brand.
28. Brand as Policy
• Brand become identified with Social,
Political or ethical issues / causes.
• Consumers with same beliefs become
strongly attached to these Brands.
• Result in strong Loyalty.
• Credibility is a Make it or Break it
factor.