Lecture 9
Brand IdentityBrand Identity is not just brand image , which is a set of positive and favorable psychological overtones.It’s a promise to a customers  conveying some values from the organization.
Brand identity is not just------------Brand Identity Is not Limited to Positioning	Brand Attributes		Customer 					perceptionImage
Dimensions of Brand IdentityBrand IdentityBrand as a symbolBrand as organisationBrand as ProductBrand as personVisual imagery and metaphor
Brand heritage,
Organization attributes(e.g Innovation genuine Consumer Care etc)
Local vs Global
Product scope
Product attributes
Uses
Users
Country of Origin
Personality (energetic rugged)
Brand customer relationships
(friends advisor)Brand Identity of Pond’sCountry of origin-USACorporate association HUL.Brand Users-feminine (as per gender)Emotional Benefits-  skincare, freshness, fragrance etc.Self expression- Self confident woman.Symbols-Flowers Pink,Lavender etc.

Brand identity8