A name becomes a brand when consumers associate it with a set of tangible and intangible benefits that they obtain from the product or service, It is the seller’s promise to deliver the same bundle of benefits/services consistently to buyers

1. BRAND MANAGEMENT SERVICE
Design | Development | Marketing

2. WHAT IS A PRODUCT?
A product is any offering by a company to a market that serves to
satisfy customer needs and wants.
It can be an object, service, idea,etc.
Design | Development | Marketing

3. NEW PRODUCT DEVELOPMENT
Most new product development is an improvement on existing products
Less than 10% of new products are totally new concepts.
Design | Development | Marketing

4. SUCCESS RATE OF NEW PRODUCTS
The success rate of new products is very low – less than 5%. ‘You have
to kiss a lot of frogs to find a prince.”
Product obsolescence is rapid with improvements in technology
Shorter PLCs
Design | Development | Marketing

5. PRODUCT DEVELOPMENT STAGES
Idea generation
Idea screening
Concept development and testing
Concept testing
Conjoint analysis – to find out the best valued attributes by consumers
Design | Development | Marketing

6. BUSINESS ANALYSIS
The most customer appealing offer is not always the most profitable to
make
Estimate on costs, sales volumes,pricing and profit levels are made to
find out the optimal price – volume mix.
Breakeven and paybacks
Discounted cash flow projections
Design | Development | Marketing

7. MARKET TESTING
Test markets
Test periods
What information to gather?
What action to take?
Design | Development | Marketing

8. COMMERCIALIZATION
When? (Timing)
Where? (Which geographical markets)
To whom? (Target markets)
How? (Introductory Marketing strategy)
Design | Development | Marketing

9. PRODUCT LEVELS
Customer value hierarchy
Core benefit
Basic product
Expected product
Augmented product
Potential product
Design | Development | Marketing

10. CUSTOMER DELIGHT
When you exceed customer expectations
Design | Development | Marketing

11. PRODUCT HIERARCHY
Need
Product family
Product class
Product Line
Product type
Brand
Item
Design | Development | Marketing

12. PRODUCT CLASSIFICATION
Durable
Non – durable
Services
Design | Development | Marketing

13. CONSUMER GOODS CLASSIFICATION
Convenience goods
Shopping goods
Specialty goods
Unsought goods
Design | Development | Marketing

14. INDUSTRIAL GOODS CLASSIFICATION
Materials and Parts
- raw materials
- manufactured materials and parts
Capital items
Supplies and business services
Design | Development | Marketing

15. PRODUCT MIX
The assortment of products that a
company offers to a market
Width – how many different product
lines?
Length – the number of items in the
product mix
Depth – The no. of variants offered in a
product line
Consistency – how closely the product
lines are related in usage
Design | Development | Marketing

16. PRODUCT LINE DECISIONS
Product rationalization
Market rationalization
Product line length
too long – when profits increase by
dropping a product in the line
too short – when profits increase by
adding products to the product line
Line pruning – capacity restrictions to
decide
Design | Development | Marketing

17. BRAND
A name becomes a brand when consumers associate it with a set of
tangible and intangible benefits that they obtain from the product or
service
It is the seller’s promise to deliver the same bundle of
benefits/services consistently to buyers
Design | Development | Marketing

18. BRAND EQUITY
When a commodity becomes a brand, it is said to have equity.
The premium a brand can command in the market
The difference between the perceived value and the intrinsic value
Design | Development | Marketing

19. LEVELS OF MEANING
Attributes
Benefits
Values
Culture
Personality
Users
Design | Development | Marketing

20. BRAND POWER
Customer will change brands for price reasons
Customer is satisfied. No reason to change.
Customer is satisfied and would take pains to get the brand
Customer values the brand and sees it as a friend
Customer is devoted to the brand
Design | Development | Marketing

21. BRAND EQUITY – COMPETITIVE ADVANTAGES
Reduced marketing costs
Trade leverage
Can charge a higher price
Can easily launch brand extensions
Can take some price competition
Design | Development | Marketing

22. MANAGING BRAND EQUITY
Brand Equity needs to be nourished and replenished. We must not flog
the brand for equity to be diluted or dissipated
Store brands
Design | Development | Marketing

23. ADVANTAGES OF BRANDING
Easy for the seller to track down problems
and process orders
Provide legal protection of unique product
features
Branding gives an opportunity to attract
loyal and profitable set of customers
It helps to give a product category at
different segments, having separate
bundle of benefits
It helps build corporate image
It minimises harm to company reputation if
the brand fails
Design | Development | Marketing

24. BRAND PARITY
Consumers buy from a set of acceptable/ preferred brands
Design | Development | Marketing

25. UMBRELLA BRAND
Products from different categories under one brand
Dangerous to the brand if the principal brand fails
Sometimes the company name is prefixed to the brand. In such cases
the company name gives it legitimacy. The product name
individualises it.
Design | Development | Marketing

26. NAMING THE BRAND
Product benefits
Product qualities
Easy to pronounce
Should be distinctive
Should not have poor meanings in other languages and countries
Design | Development | Marketing

27. BRAND STRATEGY
Line extension – existing brand name
extended to new sizes in the existing
product category
Brand extension – brand name extended to
new product categories
Multibrands – new brands in the same
product category
New brands – new product in a different
product category
Cobrands –brands bearing two or more well
known brand names
Design | Development | Marketing

28. BRAND REPOSITIONING
This may be required after a few years to face new competition and
changing customer preferences
Design | Development | Marketing

29. PACKAGING
Includes the activities of designing and producing the container for a
product
Packaging is done at three levels
- primary
- secondary
- shipping
Design | Development | Marketing

30. PACKAGING AS A MARKETING TOOL
Self service
Consumer affluence
Company and brand image
innovation
Design | Development | Marketing

31. DESIGNING PACKAGING
Packaging concepts
Technical specifications
Engineering tests
Visual tests
Dealer tests
Consumer tests
Packaging innovations
Environmental considerations
Design | Development | Marketing

32. LABELS
Identification
Grade classification
Description of product
Manufacturer identity
Date of mfg., batch no.
Instructions for use
Promotion
Design | Development | Marketing

33. LABELS AS A MARKETING TOOL
Labels need to change with time or packaging changes to give it a
contemporary and fresh look
Design | Development | Marketing

34. CONTACT USCONTACT US
http://marketing.clicksbazaar.com/internet-reputation-management
http://clicksbazaar.com | Contact@clicksbazaar.com
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