This document discusses configuration vs coding in Pega and provides an overview of the Pega platform. It introduces the presenters and describes what is needed to run Pega including an operating system, application server, and database. The Pega environment is modeled and executes flows using a business rules engine and rules are assembled into Java at runtime. Situational processes are built in frameworks and specialized in frameworks and implementations. Directly capturing objectives can model processes, close the gap between business and IT, and automatically transform objectives into executable Java to automate work.
SAP PI Online training course content,
SAP PI online training,
SAP PI training,
SAP XI online training course content,
SAP XI online training,
SAP XI training,
PI online training,
XI online training,
PI training,
XI training,
SAP Online Training,
SAP Training,
SAP Training in Hyderabad,
SAP Online Training in Hyderabad
Create a modern(ish) BAM portal in (roughly) one hour!BizTalk360
Business Activity Monitoring (BAM) can provide real value to an organisation but is often not implemented as part of a BizTalk solution. This session will demonstrate how to develop and deploy a BAM activity and tracking profile. The focus will then move onto development of a custom web portal to provide a consolidated view of data from BAM, Exceptions and Payload Archive databases.
Connect SAP Business One using Service Layer (HANA)APPSeCONNECT
We recently had a webinar on “Connect SAP Business One with third party apps using Service Layer (HANA)” on 28th of September. The webinar was a great success. The points which were covered in the webinar includes the following:
• Service Layer Architecture: The protocols and Usages.
• How service layer communicates with SAP B1.
• Creating a 3rd Party communication channel to send / receive data using .NET
• Why and when to use Service Layer?
• Architectural differences between DI Server and Service Layer
Technical Documentation for Technical PublicationsAras
Presenter: Kevin Richard, Aras
Technical Documentation is a revolutionary approach to creating product-related documents such as user manuals, training documents, and marketing datasheets. Come see it in action and discuss the benefits to your organization.
Why Standards-Based Drivers Offer Better API IntegrationNordic APIs
As enterprises grow, so too does the number and variety of data sources they use to drive business. The average company is using at least sixteen SaaS applications and has data in at least that many on-premises data stores and internal apps.
With such disparate data, each tied to a unique API, integrating, managing, and maintaining integrations for all of a company’s data creates a whole new set of challenges. Thankfully, solutions exist that enable enterprises to rely on data to drive business without causing undue strain. In this session, we’ll explore and compare the different options for solving the data integration problem and explain why you should be using standards-based drivers to abstract your API integrations.
Webinar: Embracing REST APIs through APPSeCONNECTAPPSeCONNECT
We recently had a #Webinar on Embracing Rest API through APPSeCONNECT. The key points covered were:
1. What is REST and why it is important?
2. Authentication mechanisms.
3. Adding Schemas and Actions
4. Connecting the dots through Workflows.
5. Defining Integration Strategies.
6. Provitioning and Maintenance.
7. Conclusion
#Webinar #RESTAPI #API #iPaaS
Check out the Webinar Recap now!
Integrate your line of business applications: https://www.appseconnect.com/integrations/
(ATS6-DEV05) Building Interactive Web Applications with the Reporting CollectionBIOVIA
The reporting component collection in AEP provides powerful tools for building user interfaces for web applications, while leveraging the breadth of functionality of AEP for data querying and manipulation. This session will explore some of the tools available for creating web applications using the reporting collection.
What is Serverless Computing?
From its Introduction, Architecture, Characteristics, Commercial Platform, Benefits and Drawbacks, Use Cases and Workloads, to its API Composition.
WSO2Con USA 2017: Building an Effective API ArchitectureWSO2
WSO2 API Manager is a solution that effectively reuses most of the WSO2 platform components to build an elegant, scalable software that performs the whole API management cycle. Understanding the various components of the solution and their interactions helps you to build an effective solution architecture that best suits your organizational needs. Knowing the available deployment options and best practises can benefit you in the long run when managing APIs and the applications that consume them. In this session we will look at
WSO2 API Manager components and their interactions
Advanced API security: Key management
Rate limiting API requests: Traffic management
Analytics: Batch, real-time and logs
Deployment patterns: HA and multi-datacenter deployment
SAP PI Online training course content,
SAP PI online training,
SAP PI training,
SAP XI online training course content,
SAP XI online training,
SAP XI training,
PI online training,
XI online training,
PI training,
XI training,
SAP Online Training,
SAP Training,
SAP Training in Hyderabad,
SAP Online Training in Hyderabad
Create a modern(ish) BAM portal in (roughly) one hour!BizTalk360
Business Activity Monitoring (BAM) can provide real value to an organisation but is often not implemented as part of a BizTalk solution. This session will demonstrate how to develop and deploy a BAM activity and tracking profile. The focus will then move onto development of a custom web portal to provide a consolidated view of data from BAM, Exceptions and Payload Archive databases.
Connect SAP Business One using Service Layer (HANA)APPSeCONNECT
We recently had a webinar on “Connect SAP Business One with third party apps using Service Layer (HANA)” on 28th of September. The webinar was a great success. The points which were covered in the webinar includes the following:
• Service Layer Architecture: The protocols and Usages.
• How service layer communicates with SAP B1.
• Creating a 3rd Party communication channel to send / receive data using .NET
• Why and when to use Service Layer?
• Architectural differences between DI Server and Service Layer
Technical Documentation for Technical PublicationsAras
Presenter: Kevin Richard, Aras
Technical Documentation is a revolutionary approach to creating product-related documents such as user manuals, training documents, and marketing datasheets. Come see it in action and discuss the benefits to your organization.
Why Standards-Based Drivers Offer Better API IntegrationNordic APIs
As enterprises grow, so too does the number and variety of data sources they use to drive business. The average company is using at least sixteen SaaS applications and has data in at least that many on-premises data stores and internal apps.
With such disparate data, each tied to a unique API, integrating, managing, and maintaining integrations for all of a company’s data creates a whole new set of challenges. Thankfully, solutions exist that enable enterprises to rely on data to drive business without causing undue strain. In this session, we’ll explore and compare the different options for solving the data integration problem and explain why you should be using standards-based drivers to abstract your API integrations.
Webinar: Embracing REST APIs through APPSeCONNECTAPPSeCONNECT
We recently had a #Webinar on Embracing Rest API through APPSeCONNECT. The key points covered were:
1. What is REST and why it is important?
2. Authentication mechanisms.
3. Adding Schemas and Actions
4. Connecting the dots through Workflows.
5. Defining Integration Strategies.
6. Provitioning and Maintenance.
7. Conclusion
#Webinar #RESTAPI #API #iPaaS
Check out the Webinar Recap now!
Integrate your line of business applications: https://www.appseconnect.com/integrations/
(ATS6-DEV05) Building Interactive Web Applications with the Reporting CollectionBIOVIA
The reporting component collection in AEP provides powerful tools for building user interfaces for web applications, while leveraging the breadth of functionality of AEP for data querying and manipulation. This session will explore some of the tools available for creating web applications using the reporting collection.
What is Serverless Computing?
From its Introduction, Architecture, Characteristics, Commercial Platform, Benefits and Drawbacks, Use Cases and Workloads, to its API Composition.
WSO2Con USA 2017: Building an Effective API ArchitectureWSO2
WSO2 API Manager is a solution that effectively reuses most of the WSO2 platform components to build an elegant, scalable software that performs the whole API management cycle. Understanding the various components of the solution and their interactions helps you to build an effective solution architecture that best suits your organizational needs. Knowing the available deployment options and best practises can benefit you in the long run when managing APIs and the applications that consume them. In this session we will look at
WSO2 API Manager components and their interactions
Advanced API security: Key management
Rate limiting API requests: Traffic management
Analytics: Batch, real-time and logs
Deployment patterns: HA and multi-datacenter deployment
PEGA is a popular Business Process Management (BPM) tool created by Java concepts that allow users to execute changes faster than Java-based applications. The primary use of PEGA is to reduce costs and improve business reasons. PEGA is created in Java and uses OOP and Java ideas.
According to Gartner recognition, Pega is named a Leader in the 2020 Magic Quadrant for CRM Customer Engagement Center and named as a Leader in the 2016 Magic Quadrant for Intelligent Business Process Management Suites.
ECommerce back office Integration allows you to do a bi-directional data transfer between your digital commerce platform and the backend warehouse management system, Utordo have powerful application for multi store inventory management, automated order management, Omnichannel order software and eCommerce order management.
Deciding on how you integrate your SAP system with Low-Code platform is a complex architectural problem to solve. We look at a sample scenario and consider the various SAP integration options.
PHP Frameworks: I want to break free (IPC Berlin 2024)Ralf Eggert
In this presentation, we examine the challenges and limitations of relying too heavily on PHP frameworks in web development. We discuss the history of PHP and its frameworks to understand how this dependence has evolved. The focus will be on providing concrete tips and strategies to reduce reliance on these frameworks, based on real-world examples and practical considerations. The goal is to equip developers with the skills and knowledge to create more flexible and future-proof web applications. We'll explore the importance of maintaining autonomy in a rapidly changing tech landscape and how to make informed decisions in PHP development.
This talk is aimed at encouraging a more independent approach to using PHP frameworks, moving towards a more flexible and future-proof approach to PHP development.
The Art of the Pitch: WordPress Relationships and SalesLaura Byrne
Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes?
All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.
Essentials of Automations: The Art of Triggers and Actions in FMESafe Software
In this second installment of our Essentials of Automations webinar series, we’ll explore the landscape of triggers and actions, guiding you through the nuances of authoring and adapting workspaces for seamless automations. Gain an understanding of the full spectrum of triggers and actions available in FME, empowering you to enhance your workspaces for efficient automation.
We’ll kick things off by showcasing the most commonly used event-based triggers, introducing you to various automation workflows like manual triggers, schedules, directory watchers, and more. Plus, see how these elements play out in real scenarios.
Whether you’re tweaking your current setup or building from the ground up, this session will arm you with the tools and insights needed to transform your FME usage into a powerhouse of productivity. Join us to discover effective strategies that simplify complex processes, enhancing your productivity and transforming your data management practices with FME. Let’s turn complexity into clarity and make your workspaces work wonders!
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
Why You Should Replace Windows 11 with Nitrux Linux 3.5.0 for enhanced perfor...SOFTTECHHUB
The choice of an operating system plays a pivotal role in shaping our computing experience. For decades, Microsoft's Windows has dominated the market, offering a familiar and widely adopted platform for personal and professional use. However, as technological advancements continue to push the boundaries of innovation, alternative operating systems have emerged, challenging the status quo and offering users a fresh perspective on computing.
One such alternative that has garnered significant attention and acclaim is Nitrux Linux 3.5.0, a sleek, powerful, and user-friendly Linux distribution that promises to redefine the way we interact with our devices. With its focus on performance, security, and customization, Nitrux Linux presents a compelling case for those seeking to break free from the constraints of proprietary software and embrace the freedom and flexibility of open-source computing.
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
Alt. GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using ...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
Climate Impact of Software Testing at Nordic Testing DaysKari Kakkonen
My slides at Nordic Testing Days 6.6.2024
Climate impact / sustainability of software testing discussed on the talk. ICT and testing must carry their part of global responsibility to help with the climat warming. We can minimize the carbon footprint but we can also have a carbon handprint, a positive impact on the climate. Quality characteristics can be added with sustainability, and then measured continuously. Test environments can be used less, and in smaller scale and on demand. Test techniques can be used in optimizing or minimizing number of tests. Test automation can be used to speed up testing.
SAP Sapphire 2024 - ASUG301 building better apps with SAP Fiori.pdfPeter Spielvogel
Building better applications for business users with SAP Fiori.
• What is SAP Fiori and why it matters to you
• How a better user experience drives measurable business benefits
• How to get started with SAP Fiori today
• How SAP Fiori elements accelerates application development
• How SAP Build Code includes SAP Fiori tools and other generative artificial intelligence capabilities
• How SAP Fiori paves the way for using AI in SAP apps
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf91mobiles
91mobiles recently conducted a Smart TV Buyer Insights Survey in which we asked over 3,000 respondents about the TV they own, aspects they look at on a new TV, and their TV buying preferences.
Le nuove frontiere dell'AI nell'RPA con UiPath Autopilot™UiPathCommunity
In questo evento online gratuito, organizzato dalla Community Italiana di UiPath, potrai esplorare le nuove funzionalità di Autopilot, il tool che integra l'Intelligenza Artificiale nei processi di sviluppo e utilizzo delle Automazioni.
📕 Vedremo insieme alcuni esempi dell'utilizzo di Autopilot in diversi tool della Suite UiPath:
Autopilot per Studio Web
Autopilot per Studio
Autopilot per Apps
Clipboard AI
GenAI applicata alla Document Understanding
👨🏫👨💻 Speakers:
Stefano Negro, UiPath MVPx3, RPA Tech Lead @ BSP Consultant
Flavio Martinelli, UiPath MVP 2023, Technical Account Manager @UiPath
Andrei Tasca, RPA Solutions Team Lead @NTT Data
Welcome to the first live UiPath Community Day Dubai! Join us for this unique occasion to meet our local and global UiPath Community and leaders. You will get a full view of the MEA region's automation landscape and the AI Powered automation technology capabilities of UiPath. Also, hosted by our local partners Marc Ellis, you will enjoy a half-day packed with industry insights and automation peers networking.
📕 Curious on our agenda? Wait no more!
10:00 Welcome note - UiPath Community in Dubai
Lovely Sinha, UiPath Community Chapter Leader, UiPath MVPx3, Hyper-automation Consultant, First Abu Dhabi Bank
10:20 A UiPath cross-region MEA overview
Ashraf El Zarka, VP and Managing Director MEA, UiPath
10:35: Customer Success Journey
Deepthi Deepak, Head of Intelligent Automation CoE, First Abu Dhabi Bank
11:15 The UiPath approach to GenAI with our three principles: improve accuracy, supercharge productivity, and automate more
Boris Krumrey, Global VP, Automation Innovation, UiPath
12:15 To discover how Marc Ellis leverages tech-driven solutions in recruitment and managed services.
Brendan Lingam, Director of Sales and Business Development, Marc Ellis
Enhancing Performance with Globus and the Science DMZGlobus
ESnet has led the way in helping national facilities—and many other institutions in the research community—configure Science DMZs and troubleshoot network issues to maximize data transfer performance. In this talk we will present a summary of approaches and tips for getting the most out of your network infrastructure using Globus Connect Server.
Pushing the limits of ePRTC: 100ns holdover for 100 daysAdtran
At WSTS 2024, Alon Stern explored the topic of parametric holdover and explained how recent research findings can be implemented in real-world PNT networks to achieve 100 nanoseconds of accuracy for up to 100 days.
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
3. Who are we?
3
Eelco Vissinga
Founder and
Director
Passion for
Romania
Maarten Veger
Senior BPM
Architect
6 years BPM
experience
Arjan Wiegman
Senior BPM
Consultant
6 years BPM
experience
4. What is Pegasystems?
BPMS tool
Models and executes flows
Business rules engine (XML)
Rules are then assembled to java at runtime
Java EE-compliant enterprise application
3 Pega customers in Romania
4
5. What do you need to start coding?
Required to run:
Operating system
Application server: Should support Java EE Specification
Database system: For storing rules and work objects
That’s all you need to run Pega!
Typical set-up:
Linux
IBM Websphere
Oracle DB
5
7. connect serve
HTTP HTTP
REST REST
SOAP SOAP
JMS JMS
MQ MQ
File File
JAVA JAVA
dotNet dotNet
BPEL BPEL
SAP SAP
SAPJCo SAPJCo
SQL EJB
EJB Email
JCA Portlet
CMIS JSR94
COM
Data Transform
rules
(Parse Delimited; Parse
Structured; Parse Normalize;
Parse Infer; Parse Transform;
Map PDF eForms; Parse XML;
Stream XML; XSLT; JSON)
Pega Rules Engine
Pega Application
1.Receive 4. Research
2.Route 5. Respond
3.Report 6. Resolve
Oracle
DB2
SQL Server
PostgreSQL
System(s)
of Record
Work
Rules
(XML)
Correspondence
interface for
e-mail, sms,
twitter,
….
Business
Interface for web
portals, mobile &
social customers
and workers
Clipboard
XML data
pageXML data
pageXML data
page
Connector
service
Anticipatory
Retrieval
Adaptive
Analytics
Tailored Interactions
Next Best
Action
Model & Simulate
Open
Database
Productivity &
Quality Alerts
Cases & Folders
Skill Based Routing
Priority
Telephony
Imaging
Multi-Channel
Web Services
Guided Processing
Automated Transactions
System-Driven
Processing
Architecture of main Pega components
8. Situational layer cake
General processes are build in frameworks
Specialization in frameworks and implementations
8
Pega BPM & Frameworks
Conference framework
Registration Framework
Romania Framework NL FW US FW
CodeCamp IASI CodeCamp RO
9. How: Collaborate & Capture
DIRECTLY CAPTURE OBJECTIVES
9
Web self service Integration Business
Objectives
________
_Word__
_Excel__
___....___
Model
____
____
____
Pega Rules Engine
Process Commander
Rule form specification
__________
__________
__________
__________
Work
Rules
(XML)
Process Rule
Specification
____
____
____
Architect
Domain
Analyst
Domain
Business User
Domain
Stage Based Dynamic Case Design
Hybrid Client
Composer
Web Self Service
Internet
App.C.
Composer
Web Self Service
Portal JSR 168, JSR 286
Mobile
Portal
_____
_____
_____
_
Business User Portal
12. Rules
Business rules: the definition of how we do our business
The smallest unit of change to define what you want to do
Process
The tools to get work done
Business Process Management
A discipline that focuses on continuously improving business performance
Model driven
Directly Capture Objectives
Capture and configure the objectives that define the business application,
closing the gab between business and IT
Automate the programming
The objectives are automatically transformed into executable Java
Automate the work
The work is an intrinsic part of the model
Some Pega terminology
Editor's Notes
Presentation will explain how ‘coding’ is done in Pega
Eelco is the founder and general director of BPM Company. He has a passion for Romania, which can be seen at the fact that he founded Centric Romania in 2010 and will be opening a BPM Company office in Iasi May 2015.
Maarten has worked with Pega at multiple large financial institutions in the Netherlands. He is currently working as a Senior system architect at a large BPM program for the Rabobank.
Arjan has passion for bringing business & IT together. Pega is the perfect platform to do this and he has been doing this for over four years as a senior Pega BPM consultant at different large financial instutions like ING and NN.
Pega systems is a BPMS tool in which you can configure data models, processes, which Pega calls flows, business rules and UI. All these elements, or as Pega calls them rules, are saved as XML files in a database. When a user needs one of these rules, Pega will convert the XML’s to Java code and cash this. We will go into more detail during the application build.
Pega is constanly trying to stay ahead of the curve, this can be seen at the face that their core system has been redeveloped from scratch a total of three times. Pega 6 and 7, which is the current version of Pega, were even build in Pega itself! Previous versions were build in Java.
They are also constanlty looking for new and interesting technologies to incorparate into their system. An example of this is a business intelligence system, Cordiant, which they fully integrated into Pega and is now available as an extra component if you would want to do something with business intelligence.
The Pega system is build in Java code and is fully Java EE compliant, this means you can deploy PRPC applications on wide variety of operating systems (Windows, Linux, Solaris, IBM System Z and AIX) using the most popular application servers (IBM WebSphere, Oracle WebLogic, Apache Tomcat and JBoss) and database systems (Oracle, Microsoft SQL Server and IBM DB2 UDB or z/OS).
From our experience a typical infrastructure setup is a Linux OS, IBM Websphere as an application server and an Oracle DB as the database.
With this you only need an installation of Pega to start using it. Recently Pega opened up their site for anyone to sign up and here you can download a personal edition, which you can install on your own device.
Usually Pega is used as part of a larger IT landscape. Pega offers a lot out-of-the-box features to easily integrate all kind of interfaces with other systems.
This picture visualizes a typical setup which we see ofton at clients. An interesting side note is that Pega UI is responsive, cross-browser and mobile compliant since Pega 7!
This slide is about the main technical components of PRPC.
The core of the product is the Rules engine.
The rules engine contains all definitions that together pull an application together. A rule is a such a granular definition that it allows massive re-use of the rules over applications. The rules are expressed in XML and are stored in a database, the Rules database. When a user uses certain functionality all rules that are needed are assembled from XML to Java code and cached.
The rules engine pumps the rules to pull the Process Commander together, a commander that enables business users to define the processes used to resolve work.
The process commander works in the model that we know as the 6 R's.
Receive: receive a trigger, an event of a work type;
Route: pass work to the appropriate internal and external resources;
Report: business Activity Monitoring, Work, environment etc.;
Research: Inspect all sources needed to gain the objects and facts (data) to resolve the work;
Respond: communicate bi-directional, to all parties, by all channels, using all needed protocols;
Resolve: complete the work
The work is stored in a separate database, yet positioned as one data base, but in fact, for each work type, the work can be stored in separate tables or separate databases if needed for business or compliance reasons.
Pega PRPC is built to operate in a multi disciplinary environment and adapts to SOA standards. Out of the box Pega offers components to easily connect with interfaces, it support all common industry adopted standards. If due to circumstances it is needed to deviate from the common industry standards, you can build your own services or connectors.
Serious time is spend in the development of the clipboard that represents the memory in XML based pages. All information needed to perform the work, in a full transparent matter. Anything that runs through Pega is represented in the Clipboard.
The work performed is recorded in a System of Record.
Distinct between the three databases:
PRPC Rules: PRPC and the application are expressed in rules, worded in XML and stored in the Rules Database.
Work: all activity taken by man and machine (including all integrated systems) during resolution of work is recorded in the Work database;
System(s) of Record, that keep all facts that initiate and conclude the work. SoR’s are most likely outside Pega, like SAP, Siebel or any other commercial available packages as well as company specific systems.
The situational layer cake architecture is one of the core principles in the Pega systems. It enables organizations to differentiate, specialize, and reuse their business applications.
The situational layer cake is shown in this picture. Each rule is places in one of these layers based on their reusability. For example a data entitiy, such as a person, which we could use regardless of the process we are in would be placed in the confere framework, think of a person data object which contains a persons birth date and name.
Higher up the situational layer cake we could place rules that are specific for a process or that needs to be specialized based on a different criterium like country. An example for this could be a specialization of the person data object in the registration framework, here we could define a specialized object called Speaker or Participant. Such a specialized data object would contain additional attributes which would only be visisble to the registration process (think of an attribute such as date of registration).
A specialization could also replace something lower in the layer cake, an exampe which we would specialize on the country level would be a persons ID. Which has different properties for each country.
When we introduced our selves I mentioned one of the challenges I seek in my work is to really connect the business and IT. One of the things Pega offers is what thet call Direct Capture of Objectives or DCO. This method is focused on a top down design approach where you start with the business objectives and designing the main stages of a process. From there you start working your way down together with the business in a very iteratively and agile way, where you can create a high over process, business logic and screens very fast and show them to the business.
This all makes a very close and agile collaboration with the business possible!
As an added benefit you can also record their wishes in requirements and specification directly into the system, in the end you can even let Pega generate your system documentation based on this input!
Based on our experience working with Pega is both configuring and coding!
The great thing is that you can build 90% of the application in a very short amount of time, and with this you cover all the boring mundane tasks that you would normally have to spend a lot of time on with coding and testing. This leaves your other 90% free to work on the really interesting and challanging tasks to create a great application!
We feel that we talked enough now, and it is always better to actually see how a system like Pega works than talk about theory. So now Maarten will show you Pega in a 30 minute application build.
Pega Customer Service live demo:
https://www.youtube.com/watch?v=zWEN2AAb3MY
NBA Marketing:
https://www.youtube.com/watch?v=IReYc7dcEj0
Use this slide to set the stage, the terms of the Pega PRPC architecture.
The wording on the slide should be enough for a Pega trained expert.