The document discusses program management strategies for the Bonner Program. It provides examples of staffing structures and roles for program directors, coordinators, VISTAs, and student leaders. It also discusses strategies for building community partnerships through site-based teams and advisory boards. Campus-wide collaboration is important, including networking with departments like admissions, career services, and academics. Institutional support through financial resources, visibility, faculty involvement, and access to senior leadership can help strengthen Bonner Programs.

1. The Bonner Program:
Program Management
“Access to Education,
Opportunity to Serve”
A program of:
The Corella & Bertram Bonner Foundation
10 Mercer Street, Princeton, NJ 08540
(609) 924-6663 • (609) 683-4626 fax
For more information, please visit our website at www.bonner.org

2. Management
Structure

3. Program Management:
Bonner Program — Staffing & Student Roles
• Staffing Expectations
- Bonner Scholar Program: 40:1 FTE
- Bonner Leader Program: lead staff assigned to direct
- Bonner Director reports to Senior Administrator
• Leverage available positions (e.g.,VISTAs)
• Student Roles:
- Senior Intern(s)—training, site liaison, administration
- Two Congress Representatives—student voice &
leadership
- Student Leadership Team & committee structure
—class meetings, projects, community fund
- Bonner student liaison with campus-wide student
leadership structure
www.bonner.org

4. Program Management:
Start-Up Model
Start Up Model — Limited Staff
- Bonner Program Director may wear multiple hats
- Begin with 5-10 students
- Progressively add more student each year (by class)
- Link to campus-wide service programs from outset
Bonner Program Director Other Campus Faculty/Staff
(manages Bonner Program) (engaged in community service learning)
Bonner Leaders Student Service Programs
(5-10 students — 2 serve as Congress Reps) (campus-wide volunteer management)
www.bonner.org

5. Program Management:
Bonner Program — Staffing & Student Roles
Center Director
(manages Center & oversees Bonner Program)
Bonner Coordinator Other Center Staff
(manages Bonner Program) (manage other programs)
VISTAs
(training, enrichment, community partnerships)
Senior Intern(s) Site/Project Coordinators
(training, enrichment, community partnerships) (campus-wide volunteer management)
Bonner Student Leadership Team Bonner Congress Reps
(class reps, committees, community fund) (Foundation link, student voice, special projects)
www.bonner.org

6. Program Management:
Established Model
Center Director
(manages Center & oversees Bonner Program)
VISTAs Other Campus Faculty/Staff
(training, enrichment, community partnerships) (engaged in community service learning)
Bonner Program Director Service Learning/CBR Staff
(manages Bonner Program) (supporting academically-based service)
Bonner Scholars & Leaders Site/Project Coordinators
(20-100 students — 2 serve as Congress Reps) (campus-wide volunteer management)
Community Service Work-Study Other Student Service Projects/Clubs
(one-year commitment by student) (1x or occasional service projects)
www.bonner.org

7. Program Management:
Carson-Newman College
Bonner Center for Service Learning & Civic Engagement
President
Dean of the School
Provost
of Social Sciences
Nonprofit Engaged
Leadership & Social Scholarship
Director
Entrepreneurship Committee
Studies
Bonner Center Community
Bonner Scholars
Administrative Connections
Coordinator
Assistant Coordinator (VISTA)
Bonner Student
Leadership Team
www.bonner.org

8. Management
Roles

9. Program Management:
Community Partnerships
Agency Student
Coordinator Coordinator
Volunteers
www.bonner.org

10. Program Management:
Community Partnerships — Team Roles
Agency Site Supervisor •attends summer orientation
(lead agency/site administrator working with site •collaborates on developing annual site-based plan
coordinator) •meets regularly with site coordinator
Student Site Coordinator •collaborates on developing annual site-based plan
(responsible for managing partnership with the school & •meets regularly with site supervisor
serves as link to campus director or coordinator) •leads weekly site-based student team meetings
•meets regularly with site coordinator
Student Project Coordinator
•develops project plan
(responsible for particular project or event at the school)
•recruits & supervises volunteers for project
Regular Volunteers •attend weekly site/project team meetings
(responsible for particular project within the school) •volunteer at site
Occasional Volunteers
•volunteer at site
(serve at one-time events at the school)
www.bonner.org

11. Program Management:
Community Partnerships — Structure
Faculty,
Campus Center Community Advisory
Administrators &
Staff Board
Other Offices
Site-Based Team Site-Based Team Site-Based Team
Site-Based Team
Big Brother/Big Sister Soup Kitchen WaterWatch
Adult Education
(Mentoring) (Hunger) (Environment)
Site-Based Team Site-Based Team Site-Based Team
Housing Aging Population Immigration
www.bonner.org

12. Program Management:
Student Leaders Roles
• Assist staff with program management
• Help plan & supervise Bonner meetings, trainings, &
Senior Intern activities
• Serve as a liaison for key community partners
• Represent their Bonner program to the Network
Congress Rep • Bring the Network back to their Bonner program
• Create & lead project to strengthen program
Site-Based • Team management at service site
• Issue-based research
Team Leader • Site project coordinator
Class Rep • Represent class on the student leadership team
• Familiarity with the student development model
www.bonner.org 12

13. What are your
start-up staffing
ideas?

14. Bonner Student
Congress

15. Program Management:
Bonner Congress Roles
• Represent, Build, Lead
• Identify a concrete
initiative to build and/
or strengthen:
• community impact
• student development
• campus-wide culture
• Submit a Big Idea
Proposal (with input
from staff and interns)
www.bonner.org 15

16. Program Management:
Bonner Advisory Board
• Launched in January, 2010
• Open application
• Now 10 members
• Constitution, roles, work
plans developed
• Networking
• Best Practice Sharing
www.bonner.org

17. Program Management:
Congress Networking Tools
• Congress Wiki Page
captures helpful
information
• Representatives submit
proposal on Wiki
• Big Idea Resource
Center and training
resources provide
support
• Bonner Advisory Board
members help network
www.bonner.org

18. Campus-Wide
Collaboration

19. Campus-Wide Collaboration:
Networking with Key Stakeholders on Campus
Academic
Student Life/Affairs Admissions
Shared training; calendar; student Departments
recruitment, selection, diversity CBR, PolicyOptions.org, SL
groups
courses, minor
Career Services Chaplain/Religious
career advising, fairs, trainings, Bonner Life
nonprofit career exploration,
internships Program vocation; advising; enrichment
workshops
Multicultural International
Affairs Public Relations
Affairs media, news, webpages
diversity, training, recruitment,
study abroad, trips, internships
community relations
www.bonner.org

20. Campus-Wide Collaboration:
Institutional Support—Some Key Levers
• Financial support for students to engage in
service
• Visibility in online and written communications
(from recruiting to alumni news)
• Faculty involvement and curriculum reform
• Central place for service & civic engagement in
defining mission, strategic plans, and budget priorities
• Bonner Director/Program access to senior
leadership
www.bonner.org

21. Campus-Wide Collaboration:
What You Can Do
• Strategically build your staff — starting with
students
• Creatively consider new programs — from more
Federal Work Study placements to partnering with
national organizations
• Integrate, integrate, integrate
• Communicate frequently, positively, and
strategically with those above you — manage up
• Build a core constituency or a working
committee of key stakeholders to plan next stages
www.bonner.org