This document outlines a corporate presentation on non-verbal communication and body language. It discusses how body language transmits information about individuals' emotions, reactions, and character even when they are not speaking. Several types of non-verbal communication are examined, including facial expressions, eye contact, gestures, postures, touch, and voice modulation. Specific tips are provided on using smiles appropriately, maintaining eye contact, and modifying one's voice for different situations. The presentation emphasizes that non-verbal communication plays an important role in healthcare and other industries.