Language shapes the way we think, and determines what we can think about…!!!” Body language comes in clusters of signals and postures, depending on the internal emotions and mental states

1. By VanSight

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3. Body Language
 “Language shapes the way we
think, and determines what we
can think about…!!!”
 Body language comes in clusters of signals
and postures, depending on the internal
emotions and mental states.
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4. Non verbal communication
Appea
Sounds Posture
rance
Body Ways of
contact talking
Non-verbal
communication Head
Eye movem
movem ents
ents
Hands
Facial movem
expressi Space ents
on
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5. Why we need body language ?????
 All of us are quite good at reading body
language anyway we do it unconsciously all
day long.
 In any case, cooperation is still important
today and although we have the facility to
speak, we TRUST more what the body tells us
than what the person is saying. Very often we
might have a gut instinct, an indescribable
feeling, that cannot be explained, but which
tells us something about another person.
 We need to understand body language
because we live with so many other people
and have contact with them each day – if we
did not have a general understanding of body
language we would be in poor shape.
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6. Space and Distance - Proxemics
 Understanding each person’s borders
is an important part of communication.
 You may have had a feeling at some
time that you could not concentrate on
what someone was saying to you
because that person was standing too
close.
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7. Space and Distance - Proxemics
 Intimate Distance-actual touching
to 6-18 inches
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8. Space and Distance
 Personal Distance-18 inches to 4
feet
 This includes the “hidden
dimension” or your “personal
bubble”
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9. Space and Distance
 Social Distance- 4 to 12 feet
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10. Space and Distance
 Public Distance-12-25 feet
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11. Space and Distance
 Every person has a natural territory that he/she
carries around with him/her.
 It is important to think that wherever we call
“home” – whether our desk in an office or our real
“home”, a person is likely to feel more secure.
 In addition to feeling secure, however, a person
also feels possessive of that which he/she
possesses – so one should be careful about how
one enters the space of another.
 When we enter someone else’s territory we also
make judgements about that person. How is the
wall space used? Where is the office/home located
and what type of equipment/furniture is on
display?
 Territory also includes the arrangement of our
office or home and how people will consequently
position themselves.
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12. Space and Distance -Meeting
 This also has an effect on our seating
arrangements, so one should consider
carefully where one sits in relation to
another in terms of:
A B2
cooperation: A – B2
persuasion: A – B1
competition/or B1
allowing space: A-B3
independence: A – B4
B3 B4
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13. When you invade my space
 Reactions to an invasion of your
space
 Feel troubled
 Get defensive
 Become aggressive
 Retaliate
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14. Facial Expression
 The human face is extremely
expressive, able to express countless
emotions without saying a word. And
unlike some forms of nonverbal
communication, facial expressions are
universal. The facial expressions for
happiness, sadness, anger, surprise, fear,
and disgust are the same across cultures.
 If your job involves interactions with
people where superior communications
produces better outcomes, such as more
satisfied clients and customers, higher
sales rate, or better employee relations.
Facial expression plays an important role.
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15. Facial expression
All the emotion
shown in this
Robert Plutchik’s
wheel can been
expressed by facial
expression.
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16. –noun
Disgust
To offend the good taste, moral sense, and cause extreme
dislike or revulsion
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17. Content
Satisfied with what one is or has; not wanting more or
anything else.
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18. Happy
Delighted, pleased, or glad, as over a particular thing
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19. Threaten
A declaration of an intention or determination to inflict
punishment, injury, etc., in retaliation for, or conditionally
upon, some action or course
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20. Frustrated
To make (plans, efforts, etc.) worthless or of no avail;
defeat; nullify
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21. Frown
To contract the brow, as in displeasure or deep thought;
scowl.
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22. Grimace
A facial expression, often ugly or contorted, that indicates
disapproval, pain.
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23. Suspicious
Tending to cause or excite suspicion; questionable:
behavior.
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24. Fear
A distressing emotion aroused by impending danger, evil,
pain, etc., whether the threat is real or imagined; the
feeling or condition of being afraid.
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25. Surprised
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