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Big-tent UX (UX Camp West 2016)
The document presents the 'big-tent UX' concept, which encompasses various user experience skills and highlights the unique attributes of each UX practitioner. It outlines seven main pillars of UX, including business strategy, research, design, evaluation, and implementation, and discusses the importance of documenting processes for efficiency and integration. Promoting a culture of collaboration and continuous improvement is emphasized as vital for successful UX strategies.
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Similar to Big-tent UX (UX Camp West 2016)
Big-tent UX (UX Camp West 2016)
- 1. Big-tent UX @pboersma UX CampWest 2016
- 2. Peter Boersma * Dutch butmarried to Hamburger Deern * information ergonomist = computer science + cognitive ergonomics * interaction designer * UX strategist * design process freak * UX Cocktail Hours in Amsterdam since 2001
- 3. T-model for UX(2004)
- 4. every field shallow skills deepskills business skills skills of other fields skills of other fields
- 5. UX = manyrelated fields
- 6. UX = manyrelated fields user experience skills
- 7. every UX practitioneris unique user experience practitioner X
- 8. every UX practitioneris unique user experience practitioner Y
- 9. every UX practitioneris unique user experience practitioner Z
- 10. every UX practitioneris unique unicorn
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- 42. area area area area area progress progress progress progressprogress progress progress progress progress progress moment momentmoment moment
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- 45. easy hard merely contributes essential quick win repairquality winner! pick just a few of these for your release!
- 46. Time & BudgetManagement
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- 48. example estimate assuming we design10 wireframes (5 complex + 5 medium) plus 15 components we estimate we need 300 hours but we don’t know the documentation needs of the developer (5x16 + 5x8) + (15x12)
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- 50. Kim Goodwin onOrg. Culture
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- 61. ask what is theidea? will it help you reach your goals? will customers accept it? why now? how fast can you move? and find out value of answers
- 64. ask: what isthe idea?
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- 66. and find outthe value of answers
- 68. ask who are you? whatdo you use now? how do you feel about it? when is it a good/bad day? what should it be like? and find out value of answers
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- 84. “Concept diagram” forbank site Life Play Buy based on real motivations of real people with modules to discover and personalise with information about products & processes Learn aimed at selling relevant products in a transparent fashion
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- 93. Evaluation With a fewpeople * focus group * usability test * releasing an MVP With many people * public beta With all users * analytics * A/B tests * SEO
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- 114. WTF is “thefull allotment”!? Thank you for submitting your application to the American Kennel Club. Unfortunately, we are unable to complete the processing of your application. The dog name you selected cannot be used because American Kennel Club has already registered the full allotment of this breed with your requested name. So that we may continue processing your application, please print a VALID name choice in the space below.
- 115. American Kennel Clubguidelines
- 117. Agile and UX Agileis useful for in-house developers of increments to existing systems.
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- 121. The 5-day sprint(2010)
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- 124. from pillars totent
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- 126. why document yourprocess? 1. to agree on what ‘things’ are called 2. to link design activities with other processes 3. to increase efficiency through standardization 4. to speed up integration of team members 5. to explain to your client where they are involved 6. to measure your work, so you can improve it
- 127. Start with sketchingyour process
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- 129. 1 2 34 Persona SITEMAP wireframes require- ments usability test Screen FLOW proto- type design principles
- 130. 1 2 34user research concept design detailed design prototype & evaluate Persona SITEMAP wireframes require- ments usability test Screen FLOW proto- type design principles
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- 148. 10 steps 1. identifyyour current deliverables 2.create diagram with deliverables & phases 3.describe activities, specifying input & output 4.present process to rest of company 5.improve diagram & descriptions ...
- 149. 10 steps ... 6.create templates& instructions for deliverables 7.update diagram & descriptions 8.promote your process, internally & externally 9.measure & evaluate working with the process 10. continue to improve the process
- 150. a plan forprocess improvement I will <do something> together with <another role> and we will change <a part of the process> to improve <a success metric> before <a deadline>.
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- 152. Big-tent UX Business Strategy ResourceManagement Design EvaluationImplementation Research
- 153. Big-tent UX Business Strategy ResourceManagement Design EvaluationImplementation Research Process
- 154. UX = manyrelated fields user experience skills
- 155. every UX practitioneris unique user experience practitioner X
- 156. Big-tent UX @pboersma UX CampWest 2016