1) Listening is an active process that involves receiving sound, attending to its meaning, and responding. It requires energy and concentration beyond just hearing. 2) There are several types of responses to listening such as direct verbal responses, paraphrasing to confirm understanding, and non-verbal cues. Remembering is also often part of the listening process. 3) Effective relationship listening involves attending to the speaker, supporting them without interrupting, and empathizing to understand their perspective. Distractions both internal and external can interfere with listening.