The Baguio Country Club was established in 1906 and has since expanded to include a clubhouse, golf course, tennis courts, and cottages. It is organized into several departments including Food and Beverage, Recreation, and IT. The club uses a point-of-sale system to take orders and manage operations. It offers dining, bar, and banquet services. Future plans include building a sewage treatment plant, renovating cottages, and converting a hall into a larger convention center.
Overview of food production department and the organizational structure is explained in detail. various department heads and their duties and responsibilities were defined. menu planning and the department responsibilities were explained.
The loyalty programmes followed by different hotels in the industry. The hotels given here are ITC Hotel, Treebo Hotel, Hyatt Hotel, Taj Hotel and Marriott Hotel.
There are a lot of hotel PMS providers that offer a variety of services. This PPT explain the important factors for choosing a best PMS system for hotels. For more details visit https://djubo.com/en-id/cloud-property-management-system-for-hotels/
Classification of Hotels.
Need for organization.
Vision,mission,objective,goal & strategies.
Major departments of Hotels.
Major and minor revenue generating departments
This was a paper for my Springfield College Facilities class in May 2009. This paper was set up with two other group members in my class. This paper goes with the PowerPoint presentation The Building of Ridgewood Golf Course.
Travels of Rizal Powerpoint Presentation
REFERENCES:
Dante Desiderio, A. E. (2005). Rizal: Mga Piling Kwento ng Pag-ibig at Pakikipagsapalaran. Manila: Rex Bookstore, Inc. .
Estela G. Adanza, L. A. (2002). ISang Aklat sa Pandalubhasaang Kurso: Jose P. Rizal. Manila: Rex Bookstore, Inc. .
Gregorio F. Zaide, S. M. (1994). Jose Rizal: Life, Work,s and Writings of a Genius, Writer, Scientist and National Hero. Quezon City: All-Nations Publishing Co., Inc.
Ocampo, A. (2008, April 11). Rizal the Traveler. Retrieved February 10, 2009, from Inquirer: http://tinyurl.com/joserizal
Quote, B. (n.d.). Rizal Quotes. Retrieved February 10, 2009, from Brainy Quote: http://www.brainyquote.com/quotes/authors/j/jose_rizal.html
Overview of food production department and the organizational structure is explained in detail. various department heads and their duties and responsibilities were defined. menu planning and the department responsibilities were explained.
The loyalty programmes followed by different hotels in the industry. The hotels given here are ITC Hotel, Treebo Hotel, Hyatt Hotel, Taj Hotel and Marriott Hotel.
There are a lot of hotel PMS providers that offer a variety of services. This PPT explain the important factors for choosing a best PMS system for hotels. For more details visit https://djubo.com/en-id/cloud-property-management-system-for-hotels/
Classification of Hotels.
Need for organization.
Vision,mission,objective,goal & strategies.
Major departments of Hotels.
Major and minor revenue generating departments
This was a paper for my Springfield College Facilities class in May 2009. This paper was set up with two other group members in my class. This paper goes with the PowerPoint presentation The Building of Ridgewood Golf Course.
Travels of Rizal Powerpoint Presentation
REFERENCES:
Dante Desiderio, A. E. (2005). Rizal: Mga Piling Kwento ng Pag-ibig at Pakikipagsapalaran. Manila: Rex Bookstore, Inc. .
Estela G. Adanza, L. A. (2002). ISang Aklat sa Pandalubhasaang Kurso: Jose P. Rizal. Manila: Rex Bookstore, Inc. .
Gregorio F. Zaide, S. M. (1994). Jose Rizal: Life, Work,s and Writings of a Genius, Writer, Scientist and National Hero. Quezon City: All-Nations Publishing Co., Inc.
Ocampo, A. (2008, April 11). Rizal the Traveler. Retrieved February 10, 2009, from Inquirer: http://tinyurl.com/joserizal
Quote, B. (n.d.). Rizal Quotes. Retrieved February 10, 2009, from Brainy Quote: http://www.brainyquote.com/quotes/authors/j/jose_rizal.html
It is a project on Luxury Resort namely Coast Ecotel .giving information on how to promote their brand ,how to increase their sale ,how to improve their brand
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Tapmaster Hoboken llc | The functions and responsibilities of the food and be...Tapmaster Hoboken llc
Tapmaster Hoboken LLC is explaining the functions and responsibilities of the food and beverage departments. Tapmaster Hoboken LLC is a respected restaurant firm in Hoboken, New Jersey.
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Kseniya Leshchenko: Shared development support service model as the way to make small projects with small budgets profitable for the company (UA)
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Sustainability has become an increasingly critical topic as the world recognizes the need to protect our planet and its resources for future generations. Sustainability means meeting our current needs without compromising the ability of future generations to meet theirs. It involves long-term planning and consideration of the consequences of our actions. The goal is to create strategies that ensure the long-term viability of People, Planet, and Profit.
Leading companies such as Nike, Toyota, and Siemens are prioritizing sustainable innovation in their business models, setting an example for others to follow. In this Sustainability training presentation, you will learn key concepts, principles, and practices of sustainability applicable across industries. This training aims to create awareness and educate employees, senior executives, consultants, and other key stakeholders, including investors, policymakers, and supply chain partners, on the importance and implementation of sustainability.
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Improving profitability for small businessBen Wann
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A Memorandum of Association (MOA) is a legal document that outlines the fundamental principles and objectives upon which a company operates. It serves as the company's charter or constitution and defines the scope of its activities. Here's a detailed note on the MOA:
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Importance of Memorandum of Association:
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https://seribangash.com/difference-public-and-private-company-law/
Binding Authority: The company and its members are bound by the provisions of the MOA. Any action taken beyond its scope may be considered ultra vires (beyond the powers) of the company and therefore void.
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While the MOA lays down the company's fundamental principles, it is not entirely immutable. It can be amended, but only under specific circumstances and in compliance with legal procedures. Amendments typically require shareholder
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Tata Group Dials Taiwan for Its Chipmaking Ambition in Gujarat’s DholeraAvirahi City Dholera
The Tata Group, a titan of Indian industry, is making waves with its advanced talks with Taiwanese chipmakers Powerchip Semiconductor Manufacturing Corporation (PSMC) and UMC Group. The goal? Establishing a cutting-edge semiconductor fabrication unit (fab) in Dholera, Gujarat. This isn’t just any project; it’s a potential game changer for India’s chipmaking aspirations and a boon for investors seeking promising residential projects in dholera sir.
Visit : https://www.avirahi.com/blog/tata-group-dials-taiwan-for-its-chipmaking-ambition-in-gujarats-dholera/
Digital Transformation and IT Strategy Toolkit and TemplatesAurelien Domont, MBA
This Digital Transformation and IT Strategy Toolkit was created by ex-McKinsey, Deloitte and BCG Management Consultants, after more than 5,000 hours of work. It is considered the world's best & most comprehensive Digital Transformation and IT Strategy Toolkit. It includes all the Frameworks, Best Practices & Templates required to successfully undertake the Digital Transformation of your organization and define a robust IT Strategy.
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A personal brand exploration presentation summarizes an individual's unique qualities and goals, covering strengths, values, passions, and target audience. It helps individuals understand what makes them stand out, their desired image, and how they aim to achieve it.
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Enterprise Excellence is Inclusive Excellence.pdfKaiNexus
Enterprise excellence and inclusive excellence are closely linked, and real-world challenges have shown that both are essential to the success of any organization. To achieve enterprise excellence, organizations must focus on improving their operations and processes while creating an inclusive environment that engages everyone. In this interactive session, the facilitator will highlight commonly established business practices and how they limit our ability to engage everyone every day. More importantly, though, participants will likely gain increased awareness of what we can do differently to maximize enterprise excellence through deliberate inclusion.
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1. Baguio Country Club
The Verandah
Prepared by:
Delim, Ronica Anne
Matawaran, Ronnel
Quinque, Mond Lester
Ronquillo, Khim Fermhee
Obidoza, Lemuel
2. I. COMPANY PROFILE
A. Brief History
By February, 1906, when Forbes circulated a prospectus to
attract membership, the Baguio Country Club consisted of a
hastily built clubhouse, a staff of one, two tennis courts,
three croquet grounds, and a three-hole golf course. But Forbes'
prospectus promised a much grander clubhouse: one “with fine
dining facilities, a bar, locker rooms, shower, reading rooms,
great open fireplaces in which pine logs will crackle merrily
night and day, a few bedrooms, and a billiard room.” In 1907,
the Baguio Country Club Corporation was organized. This same
year, links for nine holes were laid, and the tennis courts were
smoothed out. In 1908, a permanent clubhouse was completed,
cottages sprung up, and the most welcome news: the club started
serving meals.
B. Office Layout (Verandah)
3. C. Department and Offices
a. Offices/Departments
Food and Beverage Division
Quality and Standard Control Department
Recreation Department
Management Information System Department
Health and Safety Committee
Security Department
b. Function of Offices
• Food and Beverage Division - To adhere to the clubs
highest standard of excellence by providing the best
quality of food and most competent service.
• Health and Safety Committee - they ensure all aspects of
club operations is prepared to respond to and
contingency and Emergency with sole purpose of
protecting and serving life properly.
• Quality and Standard Control Department - They Check the
quality of Food to be serve to the Customer.
• Recreation Department-they provide world class
recreational facilities and activities by delivering
100% customer satisfaction.
• Management information System Department – the provide
information Technology Solutions in most cost –effective
manner and safeguard of clubs data information and put
our members and guest needs above all else.
• Security Department – to dedicate excellent security
service and to create a safe environment in our daily
operation at the club for the safety of members, guests
and employees and to carry out duties with
professionalism, courage and integrity.
4. c. Organizational chart
d. Work Functions and Job Description
• Executive Chef - He/she will approve the food menu to be
served.
• Chef - He/She will plan/Cook the Food to be served.
• Waiter/Waitress - they will serve the food to the
client; get the customer order, Dish out the orders.
• QC-they will check the quality of food to be served.
• Manager - the head of a department or functional area
within an organization has specific responsibilities
depending on the needs of his or her organization.
D. Information Technology
5. • Hardware Specification
o No. of Computers involve in the Restaurant :8
o Processor: Pentium 4
o Operating System: Windows XP Professional
o System Manufacturer: HP
o Memory:2 gig RAM
• Software
o Microsoft Access-it’s the software that they use to
store information for their Point of sale system
o Microsoft Excel
• Applications
o Point of Sale-The server Keep the cash, checks, and
credit slips collected as payment during the shift ,as
the server enters each order to the computer ,the
amount of the item is automatically and immediately
charge to that server account. How?
Swiping Credit Card-the server swipes the
guest/member credit card through the magnetic
card reader at the server terminal
Guest Signing Credit Card Guest/Member Check-A
guest /Member signs the credit slip generated by
the computer
o Advantage of POS System:
• Save steps in placing Orders
• Speed up Service to the guest
• Ensure accurate food and beverage preparation
• Prevent confusion
• Prevent pricing errors on guest checks
• Produce itemized guest checks at server
6. • Generates management reports
E. Product and Services
• Services
o Express Service-Its main function is attending to
guests' needs and concerns and ensuring that such needs
and concerns are addressed and acted upon immediately
without delay, such as: room service, concerns on room
maintenance, complaints on service, etc. They also act
as concierge to handle requests of guests such as tour
information, ticket reservations, and shopping and other
guests' errands. They also conduct social calls to
billeted guests as tool in discovering the over-all
guests' experience.
o Wine Service – Wine service is the presentation,
uncorking and pouring of wine. It takes place when a
customer orders a bottle of wine for the table.
o Multi-tasking service- At all times, servers should be
considering the needs of their tables. They should be
constantly aware of whether the tables need food or
drinks, if the plates need clearing, and if the patrons
are ready for a check. Additionally, servers should be
aware of their teammates, helping to run food or refill
drinks if they could use some help.
o Buffet Service – where in the costumer will be able to
experience an eat all you can dining style.
o Bartending Service – where the costumers will be able to
request the bartender to create alcoholic or
nonalcoholic beverages with their specifications.
o Cooking Service – where the chef prepare the meal of the
costumer.
o Greeting Service – staff/employees acknowledge
costumers.
7. • Products
o International or Foreign foods
o Local or Filipino foods
o Wine/beverages
o Bread
F. Challenges and Problems
• Ensuring the quality of food and services offered by the
company
• Attracting customers, keeping them, service, complaint
handling, and the customer experience.
• Ways of attract more customers.
• How to improve the way staff deals with the customers.
• How to keep your food costs down.
• Training programs for the employees.
G. Future Plans of the Company
• Sewage Treatment Plant
Description: They plan to construct a sewage treatment
plant wherein they will be able to recycle and reuse
waste for irrigation of the Golf course.
• Renovation of existing Cottages
Description: replacing old log cabin and some interior
improvement.
• Conversion of multi-purpose hall to a Convention Center
Description: To meet increasing demand on bigger
function areas and be competitive to other hotels.