This document contains personal and professional details of Batul Yusuf Master. It includes her contact information, education qualifications including a B.Sc. in Botany, work experience in reservations and administration roles at Europcar and Budget Rent A Car, and secretarial experience. Her work experience spans reservations, customer service, software implementation, staff training and supervision, and administrative responsibilities. She has strong computer skills and is proficient in English, Hindi, Marathi and Gujarati.
In UAE and in my current position, I maintain an exceedingly functional office environment while working as an Operations Administrator for three years with different duties (Personnel assistant, Translator Arabic/English, Visas, Tickets and Hotels booking, transport, Logistic Coordinator) at Horizon Geosciences Group. As an Operations Administrator I have a knack for problem solving and work well independently and with little oversight. I respond to requests from managers, colleagues, agents, suppliers and clients in a timely manner and am adept at prioritizing multiple ongoing projects, and also assist the logistic department in preparing the invoices and the dealing with chamber of commerce. In same company I worked also as Project Manager Assistant for three years, I supported the Project Managers by maintaining their schedules ensuring all Equipment, documents, Various Permits and offshore Team work are available at the appropriate times as required. I contact the agents and clients for the arrangements for the Clearances and provisions for Vessels, EQP, personnel's permits and following with the clients for Reports, and preparing the invoices and the other work proceeds.
In my previous work in Dar Alber Society I worked as Branch Secretary, I was the in-charge for all the secretarial works, Branch Accountant and HR officer for the branch Employees.
In Egypt my experience was in Administration.
Additionally, I have:
• Posted open staff and professional positions on job boards and website.
• Supervised quality assurance of all correspondence and reports.
• Monitored office security, supply, and web use policies.
• Prepared spreadsheets and reports detailing diverse metrics.
• Ready to work any city.
I am a self-starter and excellent at documentation, scheduling, and inventory control, Reporting Skills, Administrative Writing Skills, Microsoft Office and Internet Skills, Managing Processes, Organization, Analyzing Information, Professionalism, Problem Solving, Supply Management, Inventory Control, Verbal Communication, and adapt quickly to new programs. As a part of the team at of your company, I hope to provide exceptional operations support for all of your staff and executive leadership
In UAE and in my current position, I maintain an exceedingly functional office environment while working as an Operations Administrator for three years with different duties (Personnel assistant, Translator Arabic/English, Visas, Tickets and Hotels booking, transport, Logistic Coordinator) at Horizon Geosciences Group. As an Operations Administrator I have a knack for problem solving and work well independently and with little oversight. I respond to requests from managers, colleagues, agents, suppliers and clients in a timely manner and am adept at prioritizing multiple ongoing projects, and also assist the logistic department in preparing the invoices and the dealing with chamber of commerce. In same company I worked also as Project Manager Assistant for three years, I supported the Project Managers by maintaining their schedules ensuring all Equipment, documents, Various Permits and offshore Team work are available at the appropriate times as required. I contact the agents and clients for the arrangements for the Clearances and provisions for Vessels, EQP, personnel's permits and following with the clients for Reports, and preparing the invoices and the other work proceeds.
In my previous work in Dar Alber Society I worked as Branch Secretary, I was the in-charge for all the secretarial works, Branch Accountant and HR officer for the branch Employees.
In Egypt my experience was in Administration.
Additionally, I have:
• Posted open staff and professional positions on job boards and website.
• Supervised quality assurance of all correspondence and reports.
• Monitored office security, supply, and web use policies.
• Prepared spreadsheets and reports detailing diverse metrics.
• Ready to work any city.
I am a self-starter and excellent at documentation, scheduling, and inventory control, Reporting Skills, Administrative Writing Skills, Microsoft Office and Internet Skills, Managing Processes, Organization, Analyzing Information, Professionalism, Problem Solving, Supply Management, Inventory Control, Verbal Communication, and adapt quickly to new programs. As a part of the team at of your company, I hope to provide exceptional operations support for all of your staff and executive leadership
Now you can take the Financial Readiness classes on line. Call John Mapes @ 718-630-4498 to learn how. For ARMY First Termers, this is manditory and ACS has the computers for you to use in our Computer Lab.
Now you can take the Financial Readiness classes on line. Call John Mapes @ 718-630-4498 to learn how. For ARMY First Termers, this is manditory and ACS has the computers for you to use in our Computer Lab.
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1. Name: Batul Yusuf Master
Contact Number: 00968 – 99713447 / 92881923
Personal Memoranda:
• Date of Birth : 27/1/1983
• Sex : Female
• Nationality : Indian
• Religion : Islam (Dawoodi Bohra)
• Marital Status : Married
• Passport No : F 0438999
• Date of Expiry : 07/09/2014
• Driving License : Valid Oman driving license
• Languages Known : 1) English (read, write, speak)
2) Hindi (read, write, speak)
3) Marathi (read, write, speak)
4) Gujarati (read, write, speak)
• Address in India : Panchwati Apt, 3rd
floor, Room No 302,
Thakurpada, Mumbra (400612)
Bombay – India
Educational Qualification:
• S.S.C (1999-2000) - Smt. Sulochanadevi Singhania School
(Maharashtra Board- Mumbai)
80% (Distinction)
• H.S.C (2001-02) – B. N. Bandodkar College of Science
(Maharashtra Board – Mumbai)
62% (First class)
• B.Sc. (2003-04) – B.N. Bandodkar College Of Science
(Botany- Graduation)
(University of Mumbai)
65% (First class)
Curriculum Vitae
2. Abilities:
• Maintaining Quality of work.
• Willingness to learn more.
• Determination to succeed.
• To meet the challenge of competitive work environment.
• Satisfaction of the superiors and the job I am deputed to.
• Computer Skills : 1) Microsoft word,
2) Microsoft Excel,
3) Power point,
4) Internet Applications.
Work Experience:
Europcar:
Reservations and Admin Manager: March 2010 – Feb 2013
Job Profile:
• Implementation of a New Software “RentWay – by Jimpisoft”
which is the first of its kind in Middle East.
• Training the staff on RentWay and solving their queries.
• Point of contact with Jimpisoft office in Portugal and Europcar
Oman.
• Liaising with Europcar International Head office in Paris with
regards to International reservations, rates and customer complaints.
• Attending calls from corporate clients, assisting walk-in customers
with quotations, reservations, and mode of payment, answering
queries and preparing Rental Agreements.
• Direct dealing with corporate clients with regards to their
reservations and following up for LPO’s, faxes and emails.
• Forwarding reservations to all branches and solving their queries
with regards to rates and mode of payments.
• Follow up with customers for overdue rentals and payments.
• Responsible for modifying monthly Rentals with correct rate and
invoicing same at the month end.
• Delegating assignments to counter staff of all branches on timely
basis.
• Supervising & motivating staff to perform efficiently as per the
company policies.
• Auditing the work of counter staff on timely basis.
• Ensuring strict compliance of correct documents for vehicle
movements and opening of Rental Agreements
• Scrutinizing reports to detect & rectify errors.
• Ensuring smooth running of administration, supplies and stationeries.
3. Budget Rent A Car – Travel and Allied Services LLC
Reservations Assistant: March 2006 – July 2008
Job Profile:
• Accepting and passing on all local / International reservations –
inbound and outbound
• Accepting / issuing prepaid vouchers / Dealing in other credit
instruments / Airline Miles / other Partnerships / records of all
transactions.
• Supplying of rates to International car rental brokers.
• Preparing Daily Vehicles Utilization / Updating Fleet sheets / Fleet
Planning and movement of vehicles.
• Handling of customer complaints, queries, and disputes.
• Soliciting and quoting for lease and rental enquiries.
• Co-coordinating with all the branches regarding fleet movement.
• Providing chauffer services / airport transfers / odd hours and holiday
duties.
• Arranging sightseeing tours within Oman in the capital Area and
interiors in saloons and 4WDS.
• Delivery and pick-up of vehicles to and from clients and hotels.
• Providing information on the type of cars and rates to prospects on
the telephone.
• Maintaining a friendly and professional attitude with customers and
others.
Association of Early Intervention for Children with Special Needs
Secretarial Position - Jan 2005- Dec 2005
Duties:
• Maintaining records & files for reference.
• Attending telephone calls, sending and receiving fax.
• Drafting correspondence.
• Preparing certificates.
• Checking Center's E-Mails & updating them.
• Preparing Database for the center.