- Bata India was facing rising labor costs and disputes with unions throughout the late 1990s and early 2000s that were threatening profitability. The company struggled with high staff costs that comprised 23% of net sales in 2000.
- In 2000, Bata was heading towards another major labor dispute as its largest union requested government intervention in an alleged downsizing effort. Throughout its history, Bata had been plagued by frequent labor strikes and lockouts.
- A violent assault on Bata's managing director by union workers in 1998 exacerbated tensions and labor relations issues. It highlighted the political influence of unions and the difficulty of reforming the company's labor practices.
Bata is an Indian footwear company headquartered in Kolkata with multiple manufacturing plants across India. It employed over 15,000 people and was India's largest footwear manufacturer, selling over 60 million pairs annually both domestically and through exports. However, the company faced financial difficulties due to high costs and surplus labor. In the late 1990s, it implemented restructuring plans that led to labor disputes and lockouts as unions opposed measures like staff reductions and increased work hours. Bata attempted to resolve issues through bipartite agreements with unions in 1995, 1996, and 1998.
Bata India was facing increasing labor problems in the late 1990s and 2000 that were threatening its profitability. The company had a history of strikes and lockouts at its factories. In 1998, the managing director was severely assaulted by workers at the Batanagar factory, which had a militant union. This exacerbated existing tensions between management and workers regarding issues like outsourcing and downsizing. The company was again headed for a dispute in 2000 as the union asked the state government to intervene in another perceived downsizing effort. Bata's labor costs far exceeded its competitors due to its chronic labor strife.
Bata india's industrial relation issue case studyTalvinder Kour
Bata India Limited faced significant industrial relations issues in the late 1990s and 2000. After incurring major losses in 1995, Bata brought in WK Weston to turn the company around. Weston made major changes that faced resistance, including selling the headquarters and shifting departments. In 1998, four workers assaulted Weston at the Batanagar factory. This led to strikes and lockouts at various Bata factories throughout 2000 over issues like suspensions and wage agreements. The state government had to intervene in disputes between Bata and unions like the Bata Mazdoor Union, which the company saw as more politically motivated than focused on industrial relations.
Bata is a shoe company that employs over 40,000 people and serves 1 million customers per day. It has faced labor strikes in the past due to issues like downsizing, increased working hours, and changes in management and employment policies. Bata has taken measures like bipartite agreements to resolve labor concerns and a three-year wage agreement in 1999 that included wage hikes and benefits to address issues. An analysis found strengths in its widespread stores but also threats from intense competition and potential commoditization without differentiated premium products.
- Toyota had a joint venture manufacturing plant (TKM) in Bidadi, India that employed over 2,000 workers, many of whom belonged to the union TKMEU.
- In 2004, a conflict began between management and the union over the suspension of 15 workers for misconduct. This led to a strike by the union in January 2006 without proper notice and a lockout by management a few days later.
- The state government intervened to resolve the dispute, and in January 2006 the lockout was lifted with an agreement that workers would maintain discipline and ensure full production.
case analysis mahindra and mahindra and nokia (Trade unions)Sakshi Sharma
The document summarizes labor disputes and strikes at Mahindra & Mahindra's Nashik plant and Nokia Siemens Network in India. At M&M's Nashik plant, a strike occurred due to the suspension of two union leaders and disagreement over wage increases. Management wanted to increase production before addressing wages, while unions demanded higher wages than management offered. At Nokia Siemens, strikes in 2009 and 2010 occurred over low wage increases offered by management, which were eventually resolved through negotiations. In 2013, CITU-backed employees at Nokia Siemens went on strike over issues of union recognition and suspended workers.
Case study of toyata industrial dispute Devesh Hari
The document summarizes labor disputes and strikes that occurred between Toyota Kirloskar Motor Pvt Ltd's management and its labor union, TKMEU, in India in 2001, 2002, 2005 and 2006. The disputes centered around issues like increased work shifts up to 12 hours without appropriate wage hikes and suspension of employees. After clashes, wages were eventually raised by 15% in 2005 and the company lifted its lockout in January 2006 after intervention from the state government. The document also discusses the role of labor unions in India and some reforms needed in Indian labor laws.
Bata India Limited was originally incorporated in 1931 as BataShoe Company Limited to manufacture and market footwear and related products. It has undergone several name changes over the years. Bata faced significant labor problems at its major factories in West Bengal and Bangalore, with the Bata Mazdoor Union (BMU) in West Bengal being a central issue. In the 1990s and 2000s, Bata struggled financially and made major changes like top management overhaul and factory closures, exacerbating tensions with unions and leading to shutdowns and violence, often influenced by political parties. Communication failures between management and workers as well as political interference contributed to the long-running labor disputes faced by Bata.
Bata is an Indian footwear company headquartered in Kolkata with multiple manufacturing plants across India. It employed over 15,000 people and was India's largest footwear manufacturer, selling over 60 million pairs annually both domestically and through exports. However, the company faced financial difficulties due to high costs and surplus labor. In the late 1990s, it implemented restructuring plans that led to labor disputes and lockouts as unions opposed measures like staff reductions and increased work hours. Bata attempted to resolve issues through bipartite agreements with unions in 1995, 1996, and 1998.
Bata India was facing increasing labor problems in the late 1990s and 2000 that were threatening its profitability. The company had a history of strikes and lockouts at its factories. In 1998, the managing director was severely assaulted by workers at the Batanagar factory, which had a militant union. This exacerbated existing tensions between management and workers regarding issues like outsourcing and downsizing. The company was again headed for a dispute in 2000 as the union asked the state government to intervene in another perceived downsizing effort. Bata's labor costs far exceeded its competitors due to its chronic labor strife.
Bata india's industrial relation issue case studyTalvinder Kour
Bata India Limited faced significant industrial relations issues in the late 1990s and 2000. After incurring major losses in 1995, Bata brought in WK Weston to turn the company around. Weston made major changes that faced resistance, including selling the headquarters and shifting departments. In 1998, four workers assaulted Weston at the Batanagar factory. This led to strikes and lockouts at various Bata factories throughout 2000 over issues like suspensions and wage agreements. The state government had to intervene in disputes between Bata and unions like the Bata Mazdoor Union, which the company saw as more politically motivated than focused on industrial relations.
Bata is a shoe company that employs over 40,000 people and serves 1 million customers per day. It has faced labor strikes in the past due to issues like downsizing, increased working hours, and changes in management and employment policies. Bata has taken measures like bipartite agreements to resolve labor concerns and a three-year wage agreement in 1999 that included wage hikes and benefits to address issues. An analysis found strengths in its widespread stores but also threats from intense competition and potential commoditization without differentiated premium products.
- Toyota had a joint venture manufacturing plant (TKM) in Bidadi, India that employed over 2,000 workers, many of whom belonged to the union TKMEU.
- In 2004, a conflict began between management and the union over the suspension of 15 workers for misconduct. This led to a strike by the union in January 2006 without proper notice and a lockout by management a few days later.
- The state government intervened to resolve the dispute, and in January 2006 the lockout was lifted with an agreement that workers would maintain discipline and ensure full production.
case analysis mahindra and mahindra and nokia (Trade unions)Sakshi Sharma
The document summarizes labor disputes and strikes at Mahindra & Mahindra's Nashik plant and Nokia Siemens Network in India. At M&M's Nashik plant, a strike occurred due to the suspension of two union leaders and disagreement over wage increases. Management wanted to increase production before addressing wages, while unions demanded higher wages than management offered. At Nokia Siemens, strikes in 2009 and 2010 occurred over low wage increases offered by management, which were eventually resolved through negotiations. In 2013, CITU-backed employees at Nokia Siemens went on strike over issues of union recognition and suspended workers.
Case study of toyata industrial dispute Devesh Hari
The document summarizes labor disputes and strikes that occurred between Toyota Kirloskar Motor Pvt Ltd's management and its labor union, TKMEU, in India in 2001, 2002, 2005 and 2006. The disputes centered around issues like increased work shifts up to 12 hours without appropriate wage hikes and suspension of employees. After clashes, wages were eventually raised by 15% in 2005 and the company lifted its lockout in January 2006 after intervention from the state government. The document also discusses the role of labor unions in India and some reforms needed in Indian labor laws.
Bata India Limited was originally incorporated in 1931 as BataShoe Company Limited to manufacture and market footwear and related products. It has undergone several name changes over the years. Bata faced significant labor problems at its major factories in West Bengal and Bangalore, with the Bata Mazdoor Union (BMU) in West Bengal being a central issue. In the 1990s and 2000s, Bata struggled financially and made major changes like top management overhaul and factory closures, exacerbating tensions with unions and leading to shutdowns and violence, often influenced by political parties. Communication failures between management and workers as well as political interference contributed to the long-running labor disputes faced by Bata.
Workers at several Indian factories went on strike in 2011-2012 over issues like wages, bonuses, suspensions, and unions. This led to production losses for companies like Maruti Suzuki, General Motors, Air India, Moser Baer, and Dunlop India as strikes lasted for weeks or months at a time. Management and workers had numerous meetings to negotiate resolutions, which sometimes included reinstating workers or paying outstanding wages, but strikes continued at some facilities for extended periods due to ongoing disagreements.
Jet Airways was founded in 1993 and has grown to become one of India's largest airlines. It has faced two major industrial disputes: in 2008, 1900 employees were sacked but then reinstated after backlash, and in 2009 pilots went on strike over the firing of union leaders, leading to flight cancellations until an agreement was reached.
Toyota had a joint venture in Karnataka called Toyota Kirloskar Motor Private Limited. In 2005, the 2,358 employees went on their first strike to demand a wage hike due to high production and quality levels. Some employees were suspended for misconduct during the strike. In 2006, there was a second illegal flash strike without proper notice over the suspended workers. The strike caused losses of Rs. 700 million. After negotiations, the lockout was lifted when workers signed good conduct declarations and agreed to ensure full production.
MRF Limited is an Indian company that manufactures rubber products and tires. It has six factories located across India. Factory workers at MRF have gone on strike multiple times between 2009-2013 over issues like wage increases, union recognition, and reinstatement of dismissed workers. The strikes have involved between 100-800 workers and resulted in lost production of up to 45,000 tires per day. The strikes have impacted automakers that are customers of MRF. To resolve strikes, MRF has held talks with unions, offered wage hikes and bonuses, and made other concessions to workers.
This document provides information on industrial law and the machinery for settling industrial disputes in India. It defines key terms like industrial dispute, lockout, strike, retrenchment and others. The Industrial Disputes Act 1947 established the primary framework for resolving industrial disputes and improved on the Trade Disputes Act 1929. The objectives of the IDA include promoting amity between workers and employers, investigating and settling disputes, and preventing illegal strikes and lockouts. The machinery for dispute prevention and settlement in India includes voluntary methods like collective bargaining, trade unions, and statutory bodies like works committees, conciliation officers, boards, labour courts, tribunals and national tribunals established by the IDA.
The document discusses workers' participation in management in India. It provides definitions of workers' participation and its objectives of increasing productivity and motivation. It analyzes reasons for the failure of these programs in India, such as a lack of strong unions, mutual understanding, and follow-up measures. Suggestions are given to improve effectiveness, like education and open communication. An example from Maruti is given that treated workers as assets through participation.
This document provides an overview of industrial relations in India. It discusses key topics like the three main participants in industrial relations (workers, employers, government), the impact of the Indian constitution and liberalization policies on IR. Some key points made include:
- IR describes the relationship between management and employees regarding employment conditions. The growth of large companies changed personal employer-employee relations.
- Trade unions represent workers' interests, while employers' organizations represent managers. The government also plays a role in protecting both parties' interests.
- The ILO works to promote full employment, workers' rights, and good working conditions globally. It is a tripartite organization with government, employer, and employee representatives.
The document summarizes trends in the Indian trade union movement since the 1990s economic reforms. It notes that the liberalization, privatization, and globalization reforms weakened unions by shifting the economy away from public sector industries and accepting a market-based approach. As a result, unions have seen declining membership and influence as employers adopt tougher stances in negotiations. Additional factors contributing to weaker unions are the rise of individualism among workers and increasing numbers of women in the workforce who are less inclined to participate in unions. However, some unions have adapted by focusing more on social issues and cooperation with management.
Wage boards are tripartite bodies that represent labor, management, and public interests to determine wages in certain industries. They were first established in the 1950s-1960s and over 30 wage boards have been constituted so far. Pay commissions are also tripartite bodies that determine salary structures for government employees. Six pay commissions have been established since 1946 to make recommendations every 10-15 years on salary increases and structures. Both wage boards and pay commissions aim to standardize wages and salaries in a way that considers social and economic policies while also improving industrial relations.
This document is a project report submitted by Monalisa Bhavesh Patel on human resource management at Aditya Birla Group. It provides an introduction to Aditya Birla Group, describing its vision, mission, values and global presence. It also discusses the group's activities beyond business including community development initiatives. The document then provides details about UltraTech Cement Limited, a subsidiary of Aditya Birla Group, including its plant profile and industry profile. It focuses on people management practices at UltraTech Cement.
The document summarizes key aspects of the Industrial Disputes Act 1947 in India. It defines industrial disputes, outlines the objectives to promote industrial harmony, and describes the types of industrial disputes that can arise. It also explains the authorities and mechanisms established for resolving industrial disputes, including prohibitions on strikes and lockouts, voluntary arbitration, and adjudication through labor courts, tribunals, and national tribunals.
This document discusses various types of industrial disputes, including strikes, lockouts, gherao (surrounding management), picketing, boycotts. It provides examples of disputes that occurred at companies like Maruti Suzuki, Hyundai, Verizon, Toyota. Disputes can arise due to issues around compensation, benefits, unions, outsourcing jobs. Resolution may involve accepting agreements, wage increases but also suspensions and loss of jobs. Third party interventions are sometimes required but not always lead to win-win outcomes. Globalization and organizational changes can threaten worker interests and fuel disputes.
Adjudication settlement of industrial disputes with case study.Madeha Rafiqi
The document summarizes two case studies regarding industrial disputes.
In Case 1, the court ruled in favor of staff members of a pharmaceutical company seeking wage increases and other benefits equal to what was granted to workers.
In Case 2, the court found that 11 workers were illegally terminated from an export company without due process. While reinstatement was not possible due to company closure, the workers were entitled to 20% back wages as compensation.
It was case study presentation prepared by my Friend
Ms. Padmini (IBA College).
The case study is about Maruti Suzuki strike. It was related to Employee Relation Subject...
Once You download the PPT then you can see the magic in slides fully creative slides by her..You can use this slides in any of the presentations by editing them..
The document outlines the key provisions of The Contract Labour (Regulation and Abolition) Act of 1970 in India. The objective of the act is to prevent exploitation of contract labour and introduce better working conditions. It applies to establishments employing 20 or more contract laborers. The act defines contractors and workmen. It establishes advisory boards and requires registration of establishments employing contract workers. It prohibits contract work in certain cases and requires licensing of contractors. It mandates welfare provisions like canteens, rest rooms, drinking water, latrines and first aid facilities. Principal employers are responsible for amenities if contractors do not provide them. Contractors must pay wages on time and in the presence of the principal employer's representative. The act establishes an inspect
Nasrin Garments Ltd is a leading apparel manufacturer in Bangladesh that exports woven garments. It provides various compensation and benefits to its employees, including salaries that meet or exceed legal minimum wage, bonuses based on performance, overtime pay at premium rates, healthcare services through an on-site dispensary, recreational activities like annual picnics, various types of paid leave, life and health insurance, maternity leave, and unemployment insurance in case of work-related injuries. The factory aims to attract and retain employees by offering fair compensation and creating a satisfactory work environment.
There were several labor disputes between management and employees at TKM's plant in India that led to strikes and lockouts. Major issues included increased work shifts up to 12 hours without appropriate wage increases, suspension of employees for misconduct, and unresolved dismissal of three employees. The involvement of an external trade union, CITU, exacerbated tensions between TKM management, who did not want outside interference, and employees. Labor disputes can negatively impact foreign investment in India by signaling potential industrial unrest and legal/political issues. While Indian labor laws aim to protect workers, they do not sufficiently address employee conduct and strike regulations. Japanese-style management practices at TKM focused too much on enforcement of production systems rather than consideration of employee needs and local
The Contract Labour (Regulation and Abolition) Act-1970Sandip Satbhai
The document is a presentation about the Contract Labour (Regulation and Abolition) Act of 1970 in India. It begins with notices about working from home during COVID-19 and then provides definitions of key terms like contractor, contract labor, and principal employer. It outlines the objectives of the Act which are to regulate employment of contract labor and bring them at par with regular employees. It also describes provisions around registration of establishments employing contract labor and licensing of contractors. The presentation provides an overview of important chapters and sections of the Act.
This document discusses several approaches to understanding industrial relations, including the psychological, sociological, human relations, Gandhian, and human resource management approaches. It also examines the unitary, pluralist, and Marxist/radical approaches. Several forms of industrial disputes are mentioned, along with causes of disputes and methods for preventing and settling disputes, including voluntary methods, government machinery, and statutory measures.
Indian Airlines (IA), India's national carrier, faced numerous human resource problems that contributed to its losses over many years. IA lacked proper manpower planning and underutilized existing staff. Its employee unions frequently resorted to strikes over wage demands, disrupting flights. IA's staff costs increased substantially through the 1990s as wages and bonuses rose, accounting for a large portion of its losses. IA had more employees per aircraft than competitors and struggled to control rising wage costs, despite several attempts to reform productivity incentive programs. Recurrent industrial action and inability to manage staff costs effectively hampered IA's financial viability.
The document discusses the human resource crisis at Air India Limited. It provides background on Air India's history and financial troubles. It summarizes findings from a survey conducted by the Dharmadhikari Committee to understand employee situations. Key issues identified include unpaid salaries, integration problems from the merger of Air India and Indian Airlines, and a bloated cost structure. Recommendations include privatizing Air India, cutting unprofitable routes, downsizing while protecting union jobs, and appointing a visionary leader to drive the company forward.
Workers at several Indian factories went on strike in 2011-2012 over issues like wages, bonuses, suspensions, and unions. This led to production losses for companies like Maruti Suzuki, General Motors, Air India, Moser Baer, and Dunlop India as strikes lasted for weeks or months at a time. Management and workers had numerous meetings to negotiate resolutions, which sometimes included reinstating workers or paying outstanding wages, but strikes continued at some facilities for extended periods due to ongoing disagreements.
Jet Airways was founded in 1993 and has grown to become one of India's largest airlines. It has faced two major industrial disputes: in 2008, 1900 employees were sacked but then reinstated after backlash, and in 2009 pilots went on strike over the firing of union leaders, leading to flight cancellations until an agreement was reached.
Toyota had a joint venture in Karnataka called Toyota Kirloskar Motor Private Limited. In 2005, the 2,358 employees went on their first strike to demand a wage hike due to high production and quality levels. Some employees were suspended for misconduct during the strike. In 2006, there was a second illegal flash strike without proper notice over the suspended workers. The strike caused losses of Rs. 700 million. After negotiations, the lockout was lifted when workers signed good conduct declarations and agreed to ensure full production.
MRF Limited is an Indian company that manufactures rubber products and tires. It has six factories located across India. Factory workers at MRF have gone on strike multiple times between 2009-2013 over issues like wage increases, union recognition, and reinstatement of dismissed workers. The strikes have involved between 100-800 workers and resulted in lost production of up to 45,000 tires per day. The strikes have impacted automakers that are customers of MRF. To resolve strikes, MRF has held talks with unions, offered wage hikes and bonuses, and made other concessions to workers.
This document provides information on industrial law and the machinery for settling industrial disputes in India. It defines key terms like industrial dispute, lockout, strike, retrenchment and others. The Industrial Disputes Act 1947 established the primary framework for resolving industrial disputes and improved on the Trade Disputes Act 1929. The objectives of the IDA include promoting amity between workers and employers, investigating and settling disputes, and preventing illegal strikes and lockouts. The machinery for dispute prevention and settlement in India includes voluntary methods like collective bargaining, trade unions, and statutory bodies like works committees, conciliation officers, boards, labour courts, tribunals and national tribunals established by the IDA.
The document discusses workers' participation in management in India. It provides definitions of workers' participation and its objectives of increasing productivity and motivation. It analyzes reasons for the failure of these programs in India, such as a lack of strong unions, mutual understanding, and follow-up measures. Suggestions are given to improve effectiveness, like education and open communication. An example from Maruti is given that treated workers as assets through participation.
This document provides an overview of industrial relations in India. It discusses key topics like the three main participants in industrial relations (workers, employers, government), the impact of the Indian constitution and liberalization policies on IR. Some key points made include:
- IR describes the relationship between management and employees regarding employment conditions. The growth of large companies changed personal employer-employee relations.
- Trade unions represent workers' interests, while employers' organizations represent managers. The government also plays a role in protecting both parties' interests.
- The ILO works to promote full employment, workers' rights, and good working conditions globally. It is a tripartite organization with government, employer, and employee representatives.
The document summarizes trends in the Indian trade union movement since the 1990s economic reforms. It notes that the liberalization, privatization, and globalization reforms weakened unions by shifting the economy away from public sector industries and accepting a market-based approach. As a result, unions have seen declining membership and influence as employers adopt tougher stances in negotiations. Additional factors contributing to weaker unions are the rise of individualism among workers and increasing numbers of women in the workforce who are less inclined to participate in unions. However, some unions have adapted by focusing more on social issues and cooperation with management.
Wage boards are tripartite bodies that represent labor, management, and public interests to determine wages in certain industries. They were first established in the 1950s-1960s and over 30 wage boards have been constituted so far. Pay commissions are also tripartite bodies that determine salary structures for government employees. Six pay commissions have been established since 1946 to make recommendations every 10-15 years on salary increases and structures. Both wage boards and pay commissions aim to standardize wages and salaries in a way that considers social and economic policies while also improving industrial relations.
This document is a project report submitted by Monalisa Bhavesh Patel on human resource management at Aditya Birla Group. It provides an introduction to Aditya Birla Group, describing its vision, mission, values and global presence. It also discusses the group's activities beyond business including community development initiatives. The document then provides details about UltraTech Cement Limited, a subsidiary of Aditya Birla Group, including its plant profile and industry profile. It focuses on people management practices at UltraTech Cement.
The document summarizes key aspects of the Industrial Disputes Act 1947 in India. It defines industrial disputes, outlines the objectives to promote industrial harmony, and describes the types of industrial disputes that can arise. It also explains the authorities and mechanisms established for resolving industrial disputes, including prohibitions on strikes and lockouts, voluntary arbitration, and adjudication through labor courts, tribunals, and national tribunals.
This document discusses various types of industrial disputes, including strikes, lockouts, gherao (surrounding management), picketing, boycotts. It provides examples of disputes that occurred at companies like Maruti Suzuki, Hyundai, Verizon, Toyota. Disputes can arise due to issues around compensation, benefits, unions, outsourcing jobs. Resolution may involve accepting agreements, wage increases but also suspensions and loss of jobs. Third party interventions are sometimes required but not always lead to win-win outcomes. Globalization and organizational changes can threaten worker interests and fuel disputes.
Adjudication settlement of industrial disputes with case study.Madeha Rafiqi
The document summarizes two case studies regarding industrial disputes.
In Case 1, the court ruled in favor of staff members of a pharmaceutical company seeking wage increases and other benefits equal to what was granted to workers.
In Case 2, the court found that 11 workers were illegally terminated from an export company without due process. While reinstatement was not possible due to company closure, the workers were entitled to 20% back wages as compensation.
It was case study presentation prepared by my Friend
Ms. Padmini (IBA College).
The case study is about Maruti Suzuki strike. It was related to Employee Relation Subject...
Once You download the PPT then you can see the magic in slides fully creative slides by her..You can use this slides in any of the presentations by editing them..
The document outlines the key provisions of The Contract Labour (Regulation and Abolition) Act of 1970 in India. The objective of the act is to prevent exploitation of contract labour and introduce better working conditions. It applies to establishments employing 20 or more contract laborers. The act defines contractors and workmen. It establishes advisory boards and requires registration of establishments employing contract workers. It prohibits contract work in certain cases and requires licensing of contractors. It mandates welfare provisions like canteens, rest rooms, drinking water, latrines and first aid facilities. Principal employers are responsible for amenities if contractors do not provide them. Contractors must pay wages on time and in the presence of the principal employer's representative. The act establishes an inspect
Nasrin Garments Ltd is a leading apparel manufacturer in Bangladesh that exports woven garments. It provides various compensation and benefits to its employees, including salaries that meet or exceed legal minimum wage, bonuses based on performance, overtime pay at premium rates, healthcare services through an on-site dispensary, recreational activities like annual picnics, various types of paid leave, life and health insurance, maternity leave, and unemployment insurance in case of work-related injuries. The factory aims to attract and retain employees by offering fair compensation and creating a satisfactory work environment.
There were several labor disputes between management and employees at TKM's plant in India that led to strikes and lockouts. Major issues included increased work shifts up to 12 hours without appropriate wage increases, suspension of employees for misconduct, and unresolved dismissal of three employees. The involvement of an external trade union, CITU, exacerbated tensions between TKM management, who did not want outside interference, and employees. Labor disputes can negatively impact foreign investment in India by signaling potential industrial unrest and legal/political issues. While Indian labor laws aim to protect workers, they do not sufficiently address employee conduct and strike regulations. Japanese-style management practices at TKM focused too much on enforcement of production systems rather than consideration of employee needs and local
The Contract Labour (Regulation and Abolition) Act-1970Sandip Satbhai
The document is a presentation about the Contract Labour (Regulation and Abolition) Act of 1970 in India. It begins with notices about working from home during COVID-19 and then provides definitions of key terms like contractor, contract labor, and principal employer. It outlines the objectives of the Act which are to regulate employment of contract labor and bring them at par with regular employees. It also describes provisions around registration of establishments employing contract labor and licensing of contractors. The presentation provides an overview of important chapters and sections of the Act.
This document discusses several approaches to understanding industrial relations, including the psychological, sociological, human relations, Gandhian, and human resource management approaches. It also examines the unitary, pluralist, and Marxist/radical approaches. Several forms of industrial disputes are mentioned, along with causes of disputes and methods for preventing and settling disputes, including voluntary methods, government machinery, and statutory measures.
Indian Airlines (IA), India's national carrier, faced numerous human resource problems that contributed to its losses over many years. IA lacked proper manpower planning and underutilized existing staff. Its employee unions frequently resorted to strikes over wage demands, disrupting flights. IA's staff costs increased substantially through the 1990s as wages and bonuses rose, accounting for a large portion of its losses. IA had more employees per aircraft than competitors and struggled to control rising wage costs, despite several attempts to reform productivity incentive programs. Recurrent industrial action and inability to manage staff costs effectively hampered IA's financial viability.
The document discusses the human resource crisis at Air India Limited. It provides background on Air India's history and financial troubles. It summarizes findings from a survey conducted by the Dharmadhikari Committee to understand employee situations. Key issues identified include unpaid salaries, integration problems from the merger of Air India and Indian Airlines, and a bloated cost structure. Recommendations include privatizing Air India, cutting unprofitable routes, downsizing while protecting union jobs, and appointing a visionary leader to drive the company forward.
The document provides information about the recruitment and selection process at Indian Airlines. It discusses how recruitment takes place through advertisements and written tests followed by interviews. It outlines the composition of the selection panel and various steps involved in the recruitment process like issuing provisional joining letters, training periods, etc. It also describes the assessment sheets used for internal and external candidates, guidelines for selection boards, verification process before interviews and the different types of leaves and passage facilities provided by Indian Airlines.
The document discusses voluntary retirement schemes (VRS), providing an overview and case study of VRS implemented at Steel Authority of India Limited (SAIL). It defines VRS as a voluntary scheme that offers employees early retirement in exchange for compensation. SAIL launched multiple VRS rounds from 1998 to 2001 to reduce its workforce of 160,000 as recommended by consultants. Over 10,000 employees opted for the schemes, allowing SAIL to cut costs as manpower expenses were significantly higher than competitors. The document also discusses the technical aspects, advantages, and disadvantages of VRS for both employees and employers.
The document provides a history of shoe making from primitive times to modern day. It discusses the evolution of shoe styles in different regions and eras, from sandals worn by early Egyptians to pointed shoes in medieval Europe. It then focuses on the history of Bata, beginning in 1894 in Czechoslovakia and expanding globally over the 20th century. Today, Bata is the world's largest shoe retailer and manufacturer, with operations in over 70 countries.
The document summarizes various HR issues faced by Indian Airlines prior to its merger with Air India in 2011. The pilots and crew members of Indian Airlines went on frequent strikes and agitations demanding higher pay and allowances. Their demands were aimed at pressuring the airline's management to agree to pay hikes. Issues included pilots seeking higher international flying allowances and objecting to contract-based rehires. Their actions led to last-minute cancellations and sick-outs that disrupted operations. The document proposes various solutions like introducing performance-based variable pay and greater employee participation and involvement to resolve collective bargaining disputes.
Indian Airlines (Air India) was India's national carrier from 1953-2007. It faced continual losses, frequent human resource problems, and mismanagement over the years. Its eight unions were notorious for defiant strikes and demanding higher pay, which increased costs and losses. Attempts to appease unions through pay hikes and incentive schemes backfired and further increased costs. Poor management and inability to control unions and costs led to declining market share and eventual disinvestment and privatization of the airline.
The Incident of Foot comfort company - A case studyAMU
The Foot Comfort company faced labor strikes due to outsourcing production to China, which workers feared would reduce incomes and jobs. The strikes lasted over 5 months, severely impacting the company. Negotiations increased wages but a new union refused renewed agreements. The company locked out 300 workers without proper notice, viewing it as a way to deter future strikes. However, this sacrificed employees and ignored legal requirements for dispute resolution processes between unions and management, exacerbating the conflict. The root issues included lack of job security assurances, ineffective communication, and passive management that failed to consider employee needs when implementing strategic changes.
1) The document summarizes the industrial relations issues between Maruti Suzuki and its workers at the Manesar plant in Haryana, India from 1997-2012.
2) In July 2012, violence broke out at the plant resulting in one death and injuries to over 100 people after months of tensions between workers and management over issues like wages, temporary workers, and union recognition.
3) Both workers and management blamed each other for the violence and disruptions, with workers citing issues like low pay, harsh working conditions, and abuse, while management accused workers of sabotage and intentionally reducing quality and output.
1) Maruti Suzuki faced major labor issues at its Manesar plant in Haryana, India between 2000-2012, including strikes and violence in 2012 that resulted in one death.
2) Key issues included disputes over wages, benefits, and the formation of an independent labor union at Manesar.
3) The disputes led to production losses for Maruti Suzuki and impacted the broader Indian automotive industry and economy.
This document provides a case study on industrial unrest at Maruti Suzuki Limited in India. It discusses two major instances of unrest - in 2000 and 2011. In 2000, workers went on strike over issues like incentive schemes and increased production targets. This led to a production drop of 40%. In 2011, unrest began at the Manesar plant as workers demanded recognition of a new union. This resulted in lockouts and strikes over several months as workers and management disagreed over issues like suspensions, good conduct bonds, and union recognition. Both instances of unrest significantly impacted production at Maruti Suzuki.
The document summarizes the labor issues between Maruti Suzuki and its workers union at the Manesar plant in India. It discusses the history of strikes and conflicts between 2000-2012 over issues like wages, bonuses, contract workers. This culminated in violent clashes in July 2012 where a HR manager was killed. Over 90 workers were arrested and the plant was indefinitely shut down. The conflict highlighted tensions between traditional labor relations and modern corporate practices in India.
The document summarizes various labor strikes that occurred at Mahindra & Mahindra's Nashik plant in India as well as Nokia Siemens' plant in India. At M&M's Nashik plant, a strike resulted from suspensions of union leaders and disagreements over wage increases. Management wanted to increase production before agreeing to wages, while unions demanded higher wages than management offered. At Nokia Siemens, a 2009 strike occurred after a low proposed wage increase of Rs. 200. Management eventually agreed to Rs. 1500 monthly increase after negotiations. Further strikes at both plants occurred in 2010 and 2013 related to wages and reinstatement of suspended workers.
The document discusses various industrial disputes between workers/unions and management in different companies/industries in India that were resolved without strikes. Some key examples discussed include:
- A pension dispute at Tata Steel UK that was resolved after Tata proposed a new pension offer keeping the scheme open.
- A threat by Coal India unions to go on strike over privatization concerns that was called off after government assurances of no privatization.
- A bonus dispute at an unnamed company that was amicably resolved between unions and management.
- Threats by public sector bank unions of a strike if wages weren't increased that was later withdrawn after management agreed to a 15% hike.
The
Collective bargaing maruti suzuki manesar plant case studyJayesh Sharma
I. Maruti Suzuki India has been established since 1983 as a subsidiary of Suzuki Motor Corporation of Japan.
II. It is India's largest passenger car manufacturer, accounting for over 45% of the domestic car market.
III. In 2012, a major labor dispute and strike erupted at Maruti's Manesar plant, resulting in the death of a human resource manager and injuries to 96 staff members. The months-long dispute halted production and caused both financial and reputational damage to the company.
Bata is the largest footwear retailer and manufacturer in India. It was established in 1931 as a small operation in Kolkata. In 1973, it became a public limited company called Bata India Limited. Today, it is India's largest footwear retailer. The document discusses Bata's industrial relations history, including signing agreements with unions in 1995, 1996, and 1998 to resolve labor concerns, and lockouts in 1998 and 1999 at its factories that were later lifted. It identifies issues like frequent drastic steps without union consultation, a profit-oriented approach neglecting laborers, and increased work hours. Measures taken to address issues included bipartite agreements and a three-year wage agreement in 1999 with benefits for employees.
MTNL wants to lay off two-thirds of its employees to reduce costs as it is losing money. It currently has 45,000 employees but only needs 15,000 to run its business. MTNL spends over 30% of its revenues on employee wages and had losses of Rs. 2514 crore for the year ending March 2010 due to retirement benefit expenses. It will face opposition from strong employee unions for the layoffs.
The document discusses labor strikes that occurred at Toyota Kirloskar Motor Pvt Ltd's plant in India in 2005 and 2006. It notes strikes over issues like increased work hours without wage increases, the suspension and firing of some employees, and the lack of resolution in cases of fired workers. The document outlines the factors that led to the strikes and actions companies can take to prevent such incidents, like banning strikes/lockouts, maintaining proper break times, and having regular management-union meetings.
This document summarizes a case study on a 2011 strike by workers at Maruti Suzuki's factory in Manesar, India. The strike began on June 4th when 2,000 workers stopped work to demand recognition of a new independent union. It lasted 13 days, cost the company 6 billion rupees in lost production, and ended with some concessions from management but no formal union recognition. Tensions continued over the next months as management suspended more workers and imposed new rules, leading to additional strikes. The state government supported the company and declared the strikes illegal.
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This Presentation is made for the educational purposes and not for the corporate requirements. Students getting assignments based on it can refer to the presentation
settlement of industrial disputes with case study: Hero Honda SUDARSHAN TIWARI
This document summarizes the causes and resolution of industrial disputes, using the example of a 2006 strike at Hero Honda's Gurgaon plant in India. It discusses that industrial disputes can arise from factors like wages, management attitudes, and political issues. The case study then describes how around 4,000 contract workers at Hero Honda went on strike for 10 days to demand higher wages and benefits comparable to permanent employees. The dispute was eventually resolved through a tripartite meeting where workers received a 30% pay hike and other concessions. The strike had cost the company an estimated $100 million in lost production.
Maruti Suzuki India Limited is a major automaker that operates two manufacturing facilities in India. In 2012, unrest occurred at the Manesar plant when workers demanded higher wages and allowances. Violence broke out in July 2012 between workers and security guards. As a result, Maruti locked out the Manesar plant and sacked over 500 workers involved in the violence. Issues included low wages, harsh working conditions, and the company's opposition to an independent union.
This document discusses a labor dispute that occurred at Maruti Suzuki's car manufacturing plant in Manesar, India in 2012. Over 2,000 workers stopped work to protest issues like low wages, incentive cuts, and demanding a new independent union. On July 18th, violence broke out between workers and management, resulting in injuries to 96 staff and the death of a human resources manager. The strike caused major losses for the company. Both sides blamed each other, with workers claiming poor treatment and management accusing workers of sabotage. The company terminated 49 workers, while the union demands their reinstatement. Suggested solutions include allowing an independent union with management-approved leaders and improving workplace conditions.
Maruti Suzuki Labour Unrest at Manesar PlantShubham Mongia
Maruti Suzuki workers went on strike in July 2012 at the Manesar plant, demanding a five-fold salary increase and improved benefits. Approximately 2000 workers participated in the illegal strike, costing the company Rs. 6 billion. The strike was caused by differences in salary, harsh working conditions, an emphasis on contract workers, and lack of communication between workers and management. In response, Maruti Suzuki fired 500 workers, imposed a lockout without pay, and moved to de-recognize the workers union. Better industrial relations may have prevented the conflict through improved policies, worker treatment, and grievance procedures.
Maruti Suzuki workers went on strike in July 2012 at the Manesar plant, demanding a five-fold salary increase and other benefits. Approximately 2000 workers participated in the illegal strike, costing the company Rs. 6 billion. The strike was caused by differences in salary, harsh working conditions, a focus on contract workers with lower wages, and poor communication between workers and management. In response, Maruti Suzuki fired 500 workers, announced a lockout without pay, and later de-recognized the workers union and changed several policies. Better industrial relations may have prevented the conflict through open communication and addressing worker grievances.
This document discusses a labor dispute that occurred at Maruti Suzuki's car manufacturing plant in Manesar, India in 2012. Over 2,000 workers stopped work to protest issues like low wages, incentive cuts, and demanding a new independent union. On July 18th, violence broke out between workers and management, resulting in injuries to 96 staff and the death of a human resources manager. The strike caused major losses for the company. Both sides blamed each other, with workers claiming poor treatment and management accusing workers of sabotage. The company terminated 49 workers, while the union demands their reinstatement. Suggested solutions include allowing an independent union with management-approved leaders and improving workplace conditions.
The document discusses trade unions, their objectives, functions, and importance. It provides definitions of trade unions and discusses some key points:
1. Trade unions are voluntary organizations formed by workers to collectively protect their interests related to wages, working conditions, and dealing with exploitation.
2. The major objectives of trade unions are better wages and working conditions, protection from exploitation, representation of worker interests, and negotiation through collective bargaining.
3. Trade unions are important for promoting industrial peace, effective communication between workers and management, and aiding economic development. However, they also face problems like small sizes, lack of funds, and political influences.
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1. Bata India's HR Problems
For right or wrong reasons, Bata India Limited (Bata) always made the headlines in the
financial dailies and business magazines during the late 1990s. The company was headed by
the 60 year old managing director William Keith Weston (Weston). He was popularly known
as a "turnaround specialist" and had successfully turned around many sick companies within
the Bata Shoe Organization (BSO) group.
By the end of financial year 1999, Bata managed to report rising profits for four consecutive
years after incurring its first ever loss of Rs. 420 mn in 1995. However, by the third quarter
ended September 30, 2000, Weston was a worried man. Bata was once again on the downward
path. The company’s nine months net profits of Rs 105.5 mn in 2000 was substantially lower
than the Rs. 209.8 mn recorded in 1999. Its staff costs of Rs. 1.29 bn (23% of net sales) was
also higher as compared to Rs. 1.18 bn incurred in the previous year. In September 2000, Bata
was heading towards a major labour dispute as Bata Mazdoor Union (BMU) had requested
West Bengal government to intervene in what it considered to be a major downsizing exercise.
With net revenues of Rs. 7.26 bn and net profit of Rs. 300.46 mn for the financial year ending
December 31, 1999, Bata was India's largest manufacturer and marketer of footwear products.
As on February 08, 2001, the company had a market valuation of Rs. 3.69 bn. For years, Bata's
reasonably priced, sturdy footwear had made it one of India's best known brands. Bata sold
over 60 million pairs per annum in India and also exported its products in overseas markets
including the US, the UK, Europe and Middle East countries. The company was an important
operation for its Toronto, Canada based parent, the BSO group run by Thomas Bata, which
owned 51% equity stake.
The company provided employment to over 15,000 people in its manufacturing and sales
operations throughout India. Headquartered in Calcutta, the company manufactured over 33
million pairs per year in its five plants located in Batanagar (West Bengal), Faridabad
(Haryana), Bangalore (Karnataka), Patna (Bihar) and Hosur (Tamil Nadu). The company had
a distribution network of over 1,500 retail stores and 27 wholesale depots. It outsourced over
23 million pairs of footwear per year from various small-scale manufacturers.
Throughout its history, Bata was plagued by labor problems with frequent strikes and lockouts
at its manufacturing facilities. The company incurred huge employee expenses (22% of net
sales in 1999). Competitors like Liberty Shoes were far more cost-effective with salaries of its
5,000 strong workforce comprising just 5% of its turnover.
When the company was in the red in 1995 for the first time, BSO restructured the entire board
and sent in a team headed by Weston. Soon after he stepped in several changes were made in
the management. Indians, who held key positions in top management, were replaced with
expatriate Weston taking over as managing director. Mike Middleton was appointed as deputy
managing director and R. Senonner headed the marketing division. They made several key
changes, including a complete overhaul of the company's operations and key departments.
Within two months of Weston taking over, Bata decided to sell its headquarter building in
Calcutta for Rs. 19.5 crores, in a bid to stem losses. The company shifted wholesale, planning
& distribution, and the commercial department to Batanagar, despite opposition from the trade
unions. Robin Majumdar, president, co-ordination committee, Bata Trade Union, criticised the
move, saying: "Profits may return, but honor is difficult to regain." The management team
2. implemented a massive revamping exercise in which more than 250 managers and their juniors
were asked to quit. Bata decided to stop further recruitment.
The management team implemented a massive revamping exercise in which more than 250
managers and their juniors were asked to quit. Bata decided to stop further recruitment. The
management offered its staff performance based salary. In 1996, for the first time in Bata's 62-
year-old history, the company signed a long-term bipartite agreement. This agreement was
signed without any disruption of work. Recalls Majumdar: "We showed the management that
we could be as productive as any other union in the country." In the six-year period 1993-99,
Bata had considerably brought down the staff strength of its Batanagar factory and Calcutta
offices to 6,700.
In fiscal 1996, Bata was back in the black with the company reporting net profits of Rs. 41.5
mn on revenues of Rs. 5.90 bn (Rs. 5.32 bn in 1995). In fiscal 1997, Bata further consolidated
the gains with the company reporting net profits of Rs 166.9 mn on revenues of Rs. 6.70 bn. A
senior HR manager at the company admitted that with an upswing in Bata's fortunes, even its
traditionally intransigent workers were motivated to do better. In 1997, Bata workers achieved
93% of their production targets. The management rewarded the workers with a 17% bonus, up
from the 15% given in 1996.
By the end of 1997, Bata still faced problems of a high-cost structure and surplus labour. Infact,
the turnaround had made the unions more aggressive and demanding. Weston had failed to
strike a deal with the All India Bata Shop Managers Union (AIBSMU) since the third quarter
of 1997. The shop managers were insisting that Bata honor the 1990 agreement, which
stipulated that the management would fill up 248 vacancies in its retail outlets. It also opposed
the move to sack all the cashiers in outlets with annual sales of less than Rs 5 mn, which meant
elimination of 690 jobs.
In 1999, the Bata management in a bid to further cut costs announced the phasing out of several
welfare measures at its Batanagar Unit. Among the proposals were near total withdrawal of
management subsidies, canteen facilities, township maintenance, electricity and health care
schemes for the employees’ families. Other measures were aimed at increasing productivity,
reorganizing some departments and extending working days for some essential services. On
January 14, 1999, the BMU submitted their charter of demands to the management. The
demands mainly revolved around economic issues. In the list of non-economic issues was the
demand for reinstatement of the four dismissed employees.1 The Union had also demanded the
introduction of a scheme for workers participation in management. On the economic front, the
Union had demanded a wage hike of around Rs. 90 per week, additional allowances as
provident fund over the statutory limit by the management, increase in 'plan bonus' and
introduction of attendance bonus for migrant workers.
In July 1999, BMU was finally able to strike a deal. It signed a three-year wage agreement that
included a lumpsum payment of arrears of Rs. 4,000 per employee. The management agreed
to include 10% of the 400 contract laborers at Batanagar in its staff.
Other gains included an average increase of Rs. 45.50 in the weekly pay of the 5,600 employees
in Batanagar, an improved rate of DA and increase in tiffin allowance. However, canteen rates
had been doubled from Rs. 0.75 for a meal to Rs. 1.50. For the 500 families staying at
Batanagar, the electricity rates had been doubled to Rs. 0.48 per unit. BMU was successful in
preventing the management from dismantling the public health unit in which 80 people were
3. employed. In September 1999, the West Bengal State labour tribunal in an order justified and
upheld Bata's action of suspending and subsequent dismissing of three executive members of
the BMU. The tribunal had provided no relief to the dismissed members who had been found
guilty of assaulting the chief welfare officer at the Batanagar unit on November 26, 1996.
Assault Case
More than half of Bata's production came from the Batanagar factory in West Bengal, a state
notorious for its militant trade unions, who derived their strength from the dominant political
parties, especially the left parties.
Notwithstanding the company's grip on the shoe market in India, Bata's equally large reputation
for corruption within, created the perception that Weston would have a difficult time. When
the new management team weeded out irregularities and turned the company around within a
couple of years, tackling the politicized trade unions proved to be the hardest of all tasks.
On July 21, 1998, Weston was severely assaulted by four workers at the company's factory at
Batanagar, while he was attending a business meeting. The incident occurred after a member
of BMU, Arup Dutta, met Weston to discuss the issue of the suspended employees. Dutta
reportedly got into a verbal duel with Weston, upon which the other workers began to shout
slogans. When Weston tried to leave the room the workers turned violent and assaulted him.
This was the second attack on an officer after Weston took charge of the company, the first one
being the assault on the chief welfare officer in 1996. Soon after the incident, the management
dismissed the three employees who were involved in the violence. The employees involved
accepted their dismissal letters but subsequently provoked other workers to go in for a strike
to protest the management's move. Workers at Batanagar went on a strike for two days
following the incident. Commenting on the strike, Majumdar said: "The issue at Bata was much
wider than that of the dismissal of three employees on grounds of indiscipline. Stoppage of
recruitment and continuous farming out of jobs had been causing widespread resentment
among employees for a long time."
Following the incident, BSO decided to reconsider its investment plans at Batanagar. Senior
vice-president and member of the executive committee, MJZ Mowla, said2: "We had chalked
out a significant investment programme at Batanagar this year which was more than what was
invested last year. However, that will all be postponed."
The incident had opened a can of worms, said the company insiders. The three men who were
charge-sheeted, were members of the 41-member committee of BMU, which had strong
political connections with the ruling Communist Party of India (Marxist). The trio it was
alleged, had in the past a good rapport with the senior managers, who were no longer with the
organization. These managers had reportedly farmed out a large chunk of the contract
operations to this trio.
Company insiders said the recent violence was more a political issue rather than an industrial
relations problem, since the workers had very little to do with it. Seeing the seriousness of the
issue and the party's involvement, the state government tried to solve the problem by setting
up a tripartite meeting among company officials, the labor directorate and the union
representatives. The workers feared a closedown as the inquiry proceeded.
4. Industrial Relations
For Bata, labor had always posed major problems. Strikes seemed to be a perennial problem.
Much before the assault case, Bata's chronically restive factory at Batanagar had always been
plagued by labor strife. In 1992, the factory was closed for four and a half months. In 1995,
Bata entered into a 3-year bipartite agreement with the workers, represented by the then 10,000
strong BMU, which also had the West Bengal government as a signatory. It was in 1998, that
the company for the first time signed another long-term bipartite agreement with the unions
without any disruption of work. Apprehensive about labor problems spilling over to other units,
the company entered into similar long-term agreements with the unions at its manufacturing
units at Bangalore and Faridabad.
In February 1999, a lockout was declared in Bata’s Faridabad Unit. Middleton commented that
the closure of the unit would not have much impact on the company’s revenues as it was
catering to lower-end products such as canvas and Hawaii chappals. The lock out lasted for
eight months. In October 1999, the unit resumed production when Bata signed a three-year
wage agreement.
in Bangalore, following a strike by its employee union. The new leadership of the union had
refused to abide by the wage agreement, which was to expire in August 2001. Following the
failure of its negotiations with the union, the management decided to go for a lock out. Bata
management was of the view that though it would have to bear the cost of maintaining an idle
plant (Rs. 3 million), the effect of the closures on sales and production would be minimal as
the footwear manufactured in the factory could be shifted to the company's other factories and
associate manufacturers. The factory had 300 workers on its rolls and manufactured canvas
and PVC footwear.
In July 2000, Bata lifted the lockout at the Peenya factory. However, some of the workers
opposed the company's move to get an undertaking from the factory employees to resume
work. The employees demanded revocation of suspension against 20 of their fellow employees.
They also demanded that conditions such as maintaining normal production schedule,
conforming to standing orders and the settlement in force should not be insisted upon.
In September 2000, Bata was again headed for a labour dispute when the BMU asked the West
Bengal government to intervene in what it perceived to be a downsizing exercise being
undertaken by the management. BMU justified this move by alleging that the management has
increased outsourcing of products and also due to perceived declining importance of the
Batanagar unit. The union said that Bata has started outsourcing the Power range of fully
manufactured shoes from China, compared to the earlier outsourcing of only assembly and
sewing line job. The company's production of Hawai chappals at the Batanagar unit too had
come down by 58% from the weekly capacity of 0.144 million pairs. These steps had resulted
in lower income for the workers forcing them to approach the government for saving their
interests.