Maruti Suzuki workers went on strike in July 2012 at the Manesar plant, demanding a five-fold salary increase and other benefits. Approximately 2000 workers participated in the illegal strike, costing the company Rs. 6 billion. The strike was caused by differences in salary, harsh working conditions, a focus on contract workers with lower wages, and poor communication between workers and management. In response, Maruti Suzuki fired 500 workers, announced a lockout without pay, and later de-recognized the workers union and changed several policies. Better industrial relations may have prevented the conflict through open communication and addressing worker grievances.