The document summarizes various HR issues faced by Indian Airlines prior to its merger with Air India in 2011. The pilots and crew members of Indian Airlines went on frequent strikes and agitations demanding higher pay and allowances. Their demands were aimed at pressuring the airline's management to agree to pay hikes. Issues included pilots seeking higher international flying allowances and objecting to contract-based rehires. Their actions led to last-minute cancellations and sick-outs that disrupted operations. The document proposes various solutions like introducing performance-based variable pay and greater employee participation and involvement to resolve collective bargaining disputes.