This document provides information about a workshop on basic interviewing skills and development to be held on November 13, 2012. The workshop aims to teach managers how to properly screen candidates, ask the right questions during interviews, and evaluate interviews more objectively in order to make better hiring decisions. It will cover topics such as defining job fit, scanning resumes, using aptitude tests, preparing for and conducting interviews, and important dos and don'ts. The facilitator, Patricia Pascua, is an experienced HR practitioner and trainer with over 15 years of experience in recruitment and training.

1. Basic Interviewing Skills and
Development Workshop
November 13, 2012
8:30am – 5:00pm
Venue: ExeQserve Training Room, Unit 404 VGP
Center, 6772 Ayala Ave., Makati City
Course Description
Hiring is everything. A wrong hire can be expensive and hard to correct if it ever is correctable.
It is for this reason that managers need to be careful about their hiring decisions. This is not easy when
candidates are putting their best foot forward and go to great lengths including lying to win the much
coveted job. This is why a lot of hires end up with firing and resignations.
It is true that a lot of guesswork and gut feel go into hiring decision making but there is a way
to be more objective about it. Through this interactive and experiential workshop, the participants will
learn how to prepare for a screening task, ask the right questions, probe candidates for the
competencies they are looking for and evaluate interviews more objectively. The program includes
introduction to the recruitment process and methodologies and a lot of skill practice to ensure that
participants can replicate them in the workplace.
Workshop Objectives Target Participants
 Define job fit and profile of a right hire  Recruitment specialists, supervisors,
 Go through the proper way of scanning the managers and all hiring decision-makers.
resume and using it as reference for the
interview
Learning Description
 Know the right way of using Aptitude and  PHP 3,360.00
personality test in the interview process
 Prepare for the conduct of interview Fees Inclusion
 Know the important interview Do’s and Don’ts.  Certificate of Completion
 Basic Training Toolkit
Course Outline  Breakfast, Lunch & Afternoon Refreshments
Introductory Module – Expectations and Context
Module 1: Job Analysis
 Vocabulary of Job Analysis
 Job Analysis – Step by Step
 Job Analysis Communication
Module 2: Job Documentation
 Types of Job Documentation
 Secondary Sources of Job Information
 Possible Sources of error
Module 3: Job Description Writing
 Job Description Elements and Content
 Job Description Writing Workshop
Resolution Module – FAQs and Evaluation

2. The Facilitator
Patricia S. Pascua
Miss Pascua is a seasoned HR practitioner with over 15 years experience. She has proven competence
particularly in Recruitment and Training. She is also a trained career and personal coach. As a learning
facilitator and training consultant, Pat is preferred as faculty for topics like Business Communication, Customer
Service, Supervisory Training, Coaching, Effective Recruiting, Trainers’ Training, and Career Management. She
is an accredited instructor of DDI’s Interaction Management and is also trained in Targeted Selection
Administration. A Competent Toastmaster, Pat is an impromptu speaking champion and member of
Toastmasters International District 75 Philippines.
Pat is an alumna of the University of the Philippines, Diliman Campus. After finishing her Bachelor of Arts in
Broadcast Communication, she worked in the HR Department of FEBTC for 13 years. After working for the bank,
she furthered her career in recruitment and training in companies like Easycall, Pilipino Telephone Corporation,
and JobsDB.com. Pat was also briefly engaged in HR work at a couple of locally-based international call
centers and later went into consultancy with local training firms such as ExeQserve.
PROGRAMS DESIGNED AND CONDUCTED:
 Assertive Communication  Personal and Interpersonal Leadership
 Business Writing  Public Speaking – Prepared and Impromptu
 Business Presentations Speech
 Career Planning (for Job Seekers and  Performance Appraisal (See Interaction
Outplacement Programs) Management)
 Co-Active Coaching/Mentoring Customer  Recruiter Skills Series (for Recruiters,
Care, Service Recovery & Basic Interviewers)
Telemarketing (for Call Centers)  Supervisory Training
 English Grammar and Diction – Review &  Team Building
Clinic  Time Management/Productivity
 Instructional Design & Development (For  Enhancement/Goal-Getting
trainers)
 Oral Communication Skills (Improved
Pronunciation)

3. TRAINING REGISTRATION FORM UPCOMING TRAINING!
*KINDLY FILL OUT THE FOLLOWING IN PRINT FORM AND THEN FAX ExeQserve’s NO-FRILLS TRAINING!
Training Details
Basic Interviewing Skills
Course Title Workshop
Training Date November 13
WHO SHOULD ATTEND?
Company Details Recruitment specialists, supervisors,
managers and all hiring decision-makers.
Company Job Analysis &
Complete Address Job Description Writing
Telephone
Workshop
November 27
Fax WHO SHOULD ATTEND?
All HR Professionals who wish to learn the
Website step by step process of conducting a Job
Analysis and Job Description Writing.
List of Participants
**Please contact us for more details**
Complete Name Nickname Designation
ExeQserve’s PUBLIC SEMINAR!
Basic Supervisory Workshop
November 7 and 8
WHO SHOULD ATTEND?
New or upcoming supervisors, managers,
team leaders who haven’t attended a basic
training on leadership and management.
High Performance
Leadership Workshop
November 22 and 23
For Billing Purposes WHO SHOULD ATTEND?
Supervisors
Check if you or your company is Tax Exempted and/or PEZA Registered. Managers who are responsible for bringing
**Kindly send us a copy of your Certificate of Tax Exemption. You may send it via employees performance to higher levels!
Fax or E-mail**
Payment Method ExeQserve Corp. Bank Details **Please contact us for more details**
Robinsons Savings Bank (Valero, Makati)
Cash Account Name ExeQserve Corporation
Cheque Account Number 110-23-000242-8
**please address the cheque to:
ExeQserve Corporation Banco De Oro (Valero, Makati Branch)
Account Name ExeQserve Corporation
Deposit to ExeQserve Bank Account
Account Number 1388017241
**kindly email your Deposit Slip to:
billingcollection@exeqserve.com
**FOR QUESTIONS AND CLARIFICATIONS PLEASE CONTACT US**
Authorized Contact Person
Name
Designation
Contact Number
Signature
Date & Time