SlideShare a Scribd company logo
Infonex Sept 08
          Winnipeg, MB
Lisa Peckham, Senior Associate
CG Hylton and Associates Inc .

                                 1
   5 steps to the interview process
    1. Resumes
       2. Interviews
               3. Analysis
                  4. Reference Checks
                     5. Offer


                                        2
Resumes

Sort resumes into 3 groups
 1. Yes
 2. No
 3. Maybe

                             3
    In “yes” pile, put      “Yes” criteria:
     every resume that
     piques your interest.
                                Qualifications
                                Experience
    This is the group you
       will contact first
                                Transferable Skills
                                Other Skills




                                                       4
“No” Group                 “Maybe” Group

   All resumes that do
                              Resumes that “fit” most
    not match your pre-        of your criteria but not
    established criteria       all


   This group you will
                              This group keep handy
        not contact            in case your “yes”
                               group doesn’t provide a
                               suitable candidate
                                                          5
IMPORTANT NOTE

Attending a job interview is ranked as
     one of the top stresses in life




                                     6
IMPORTANT NOTE

It is the job of the interviewer to
  establish rapport & create a relaxed
   environment that will support the
       open & candid exchange of
               information
                                         7
IMPORTANT NOTE

 Always remember, the purpose of
  an interview is to share enough
information so that both parties can
    make an educated decision.


                                       8
Conduct the Interview

1. Ask questions clearly and slowly and if a
   question is “charged” break it into parts

2. If a candidate looks confused offer to
   repeat or rephrase the question

3. Be prepared to probe in order to get all the
   information you want
                                                  9
Behavioral Based Interviewer Techniques
Be on High Alert Listening:
   Listen for “What I usually do is…”
               “We” not “I”
               “In times like that I like to…”

   Be focused – redirect the candidate to
        provide situations, role and results

   Allow silence – sometimes it takes a few minutes for a
    candidate to think of an answer
                                                             10
Behavioral Based Inter viewer Techniques
Use probing questions to obtain additional
information –
    “Can you give me another example?”
    “Can you be more specific?”
    “What precisely was your role?”

Allow the candidate to come back to a
question if they just can’t think of an answer.

Each member of the interviewing team
should record the candidate’s responses.          11
Closing the Interview

   Allow an opportunity for the candidate to
    ask questions at the end

   Thank the candidate once again for coming
    out to the interview and let them know
    when they should expect to hear back

                                            12
After the interview comes the difficult part!




                                                13
Questions to ask yourself/your panel...
   Does this person have the qualifications
    we’re looking for?

   Does this person have the right skill set?

   How much training will this person take to
    get up to speed?

                                                 14
Questions to ask yourself/your panel...

   Will they “fit” with the rest of the employees?

   Do they “fit” with the sub-culture of the
    organization?

   Will they be an asset to the overall attitude of
    the organization?

                                                       15
If you answered YES to these questions,
  then it’s time for the Reference Check!




                                            16
   Ask potential employee if you can
    contact their references

   Find out which are friends and which are
    past employees




                                               17
   Listen carefully to what both say

   Most important question?????
       Would you hire them again
       Why or why not

    See attached handout for more questions


                                              18
   Review all the details with the candidate

   Written employment contracts are strongly
    recommended

   Arrange for any pre-employment tests (i.e.
    Medical, drug, etc)


                                                 19
   Ask candidate if they have any questions

   Put in termination provisions, one week
    during first 3 mos (probation period), 3
    weeks for every year of service….

   Privacy Act

                                               20
   Sort Resumes
   Ask good interview questions
   Analyze gathered information
   Check References
   Make the Offer



                                   21
   Please call if you have any HR, or workplace
    issue that you are overwhelmed with
   We can help you

   We also are pleased to do Free Workshops
    for your organization (some limits apply) Let
    us know what your needs are and we will
    make it happen!

                                                    22
   HR Consulting
                               Benefits, Pensions,
   Job Descriptions            EAP
   Salary Grids
                               Strategic Planning
   Wellness at Work
                               Drug and Alcohol
                                programs
   Staff Morale
                               Dept re-orgs
   Training and
    Workshops
                               Leadership
                                compensation

                Tel 403 264 5288
                chris@hylton.ca
                                                 23
24

More Related Content

What's hot

Interviewing PowerPoint PPT Content Modern Sample
Interviewing PowerPoint PPT Content Modern SampleInterviewing PowerPoint PPT Content Modern Sample
Interviewing PowerPoint PPT Content Modern Sample
Andrew Schwartz
 
Interview tips
Interview tipsInterview tips
Interview tips
SynergyConsult
 
Behavioral Interviewing
Behavioral InterviewingBehavioral Interviewing
Behavioral Interviewing
jdjarrell
 
Interview skills
Interview skillsInterview skills
Interview skills
Amol Kokare
 
Behavioral Interviewing - Using Company Culture and Values to Make or Break a...
Behavioral Interviewing - Using Company Culture and Values to Make or Break a...Behavioral Interviewing - Using Company Culture and Values to Make or Break a...
Behavioral Interviewing - Using Company Culture and Values to Make or Break a...
Joe Sommers
 
Interview Skills (Presented for the Penbrooke Community Association)
Interview Skills (Presented for the Penbrooke Community Association)Interview Skills (Presented for the Penbrooke Community Association)
Interview Skills (Presented for the Penbrooke Community Association)
Jeremy Dutton
 
The traditional interview vs behavioral interview
The traditional interview vs behavioral interviewThe traditional interview vs behavioral interview
The traditional interview vs behavioral interview
Terryl Meador
 
So You Think You Can Interview - Training Workshop
So You Think You Can Interview - Training WorkshopSo You Think You Can Interview - Training Workshop
So You Think You Can Interview - Training Workshop
Mark A. Leon
 
Behavioral Interviewing
Behavioral InterviewingBehavioral Interviewing
Behavioral Interviewing
kvitray
 
Building Interviewing and Assessment Skills
Building Interviewing and Assessment Skills Building Interviewing and Assessment Skills
Building Interviewing and Assessment Skills
aravamudhan_web
 
Interview presentation
Interview presentationInterview presentation
Interview presentation
Neha Garg (Agrawal)
 
9.3 job interviews lecture student notes
9.3 job interviews lecture student notes9.3 job interviews lecture student notes
9.3 job interviews lecture student notes
Nancy Bray
 
OHRM: Competency based interviews (Eng)
OHRM: Competency based interviews (Eng)OHRM: Competency based interviews (Eng)
OHRM: Competency based interviews (Eng)
United Nations
 
Self confidence
Self confidenceSelf confidence
Can Evaluation Process All Levels With Sample Questions Rev 3 2009
Can Evaluation Process All Levels With Sample Questions Rev 3 2009Can Evaluation Process All Levels With Sample Questions Rev 3 2009
Can Evaluation Process All Levels With Sample Questions Rev 3 2009
tvoelkel
 
Behavioural Event Interview
Behavioural Event InterviewBehavioural Event Interview
Behavioural Event Interview
anuptiwari
 
Elements Practice Test
Elements Practice TestElements Practice Test
Elements Practice Test
Kamran Butt
 
Types of Interviews
Types of InterviewsTypes of Interviews
Types of Interviews
Melissa Woolfrey
 
How to conduct an interview
How to conduct an interviewHow to conduct an interview
How to conduct an interview
Jitendrasingh Dongariya
 
Behavior Based Intervewing Ihrd Workshop Chandramowly
Behavior Based Intervewing Ihrd Workshop   ChandramowlyBehavior Based Intervewing Ihrd Workshop   Chandramowly
Behavior Based Intervewing Ihrd Workshop Chandramowly
gueste6e6f5f
 

What's hot (20)

Interviewing PowerPoint PPT Content Modern Sample
Interviewing PowerPoint PPT Content Modern SampleInterviewing PowerPoint PPT Content Modern Sample
Interviewing PowerPoint PPT Content Modern Sample
 
Interview tips
Interview tipsInterview tips
Interview tips
 
Behavioral Interviewing
Behavioral InterviewingBehavioral Interviewing
Behavioral Interviewing
 
Interview skills
Interview skillsInterview skills
Interview skills
 
Behavioral Interviewing - Using Company Culture and Values to Make or Break a...
Behavioral Interviewing - Using Company Culture and Values to Make or Break a...Behavioral Interviewing - Using Company Culture and Values to Make or Break a...
Behavioral Interviewing - Using Company Culture and Values to Make or Break a...
 
Interview Skills (Presented for the Penbrooke Community Association)
Interview Skills (Presented for the Penbrooke Community Association)Interview Skills (Presented for the Penbrooke Community Association)
Interview Skills (Presented for the Penbrooke Community Association)
 
The traditional interview vs behavioral interview
The traditional interview vs behavioral interviewThe traditional interview vs behavioral interview
The traditional interview vs behavioral interview
 
So You Think You Can Interview - Training Workshop
So You Think You Can Interview - Training WorkshopSo You Think You Can Interview - Training Workshop
So You Think You Can Interview - Training Workshop
 
Behavioral Interviewing
Behavioral InterviewingBehavioral Interviewing
Behavioral Interviewing
 
Building Interviewing and Assessment Skills
Building Interviewing and Assessment Skills Building Interviewing and Assessment Skills
Building Interviewing and Assessment Skills
 
Interview presentation
Interview presentationInterview presentation
Interview presentation
 
9.3 job interviews lecture student notes
9.3 job interviews lecture student notes9.3 job interviews lecture student notes
9.3 job interviews lecture student notes
 
OHRM: Competency based interviews (Eng)
OHRM: Competency based interviews (Eng)OHRM: Competency based interviews (Eng)
OHRM: Competency based interviews (Eng)
 
Self confidence
Self confidenceSelf confidence
Self confidence
 
Can Evaluation Process All Levels With Sample Questions Rev 3 2009
Can Evaluation Process All Levels With Sample Questions Rev 3 2009Can Evaluation Process All Levels With Sample Questions Rev 3 2009
Can Evaluation Process All Levels With Sample Questions Rev 3 2009
 
Behavioural Event Interview
Behavioural Event InterviewBehavioural Event Interview
Behavioural Event Interview
 
Elements Practice Test
Elements Practice TestElements Practice Test
Elements Practice Test
 
Types of Interviews
Types of InterviewsTypes of Interviews
Types of Interviews
 
How to conduct an interview
How to conduct an interviewHow to conduct an interview
How to conduct an interview
 
Behavior Based Intervewing Ihrd Workshop Chandramowly
Behavior Based Intervewing Ihrd Workshop   ChandramowlyBehavior Based Intervewing Ihrd Workshop   Chandramowly
Behavior Based Intervewing Ihrd Workshop Chandramowly
 

Viewers also liked

Developing, drafting & updating your employment policies
Developing, drafting & updating your employment policiesDeveloping, drafting & updating your employment policies
Developing, drafting & updating your employment policies
CG Hylton Inc.
 
Determining target market
Determining target marketDetermining target market
Determining target market
jpirc
 
Howtocreatesocialcompanybasedmarketing
HowtocreatesocialcompanybasedmarketingHowtocreatesocialcompanybasedmarketing
Howtocreatesocialcompanybasedmarketing
Ville Tolvanen
 
Tsogo Sun E Marketing, A Strategic Approach
Tsogo Sun   E Marketing, A Strategic ApproachTsogo Sun   E Marketing, A Strategic Approach
Tsogo Sun E Marketing, A Strategic Approach
quirkemarketing
 
Addressing the needs of the aging workforce
Addressing the needs of the aging workforceAddressing the needs of the aging workforce
Addressing the needs of the aging workforce
CG Hylton Inc.
 
Hidden Pathways Thru Chronic Illness - PROMS Forum Nov 28 2014
Hidden Pathways Thru Chronic Illness - PROMS Forum Nov 28 2014Hidden Pathways Thru Chronic Illness - PROMS Forum Nov 28 2014
Hidden Pathways Thru Chronic Illness - PROMS Forum Nov 28 2014
CG Hylton Inc.
 
Conflict management kainaiwa. feb 2015 1
Conflict management kainaiwa. feb 2015 1Conflict management kainaiwa. feb 2015 1
Conflict management kainaiwa. feb 2015 1
CG Hylton Inc.
 
Brain in Motion Study
Brain in Motion StudyBrain in Motion Study
Brain in Motion Study
CG Hylton Inc.
 
Media Pembelaajaran Individual (KELOMPOK 5)
Media Pembelaajaran Individual (KELOMPOK 5)Media Pembelaajaran Individual (KELOMPOK 5)
Media Pembelaajaran Individual (KELOMPOK 5)
Nastiti Rahajeng
 
Good corporate governance
Good corporate governanceGood corporate governance
Good corporate governance
CG Hylton Inc.
 
OH&S Safety Culture in the Workplace November 2014
OH&S Safety Culture in the Workplace November 2014OH&S Safety Culture in the Workplace November 2014
OH&S Safety Culture in the Workplace November 2014
CG Hylton Inc.
 
1019 2b-450 employers eaps-hylton
1019 2b-450 employers eaps-hylton1019 2b-450 employers eaps-hylton
1019 2b-450 employers eaps-hylton
CG Hylton Inc.
 
Mindful employer program 2015 easna institute clearwater
Mindful employer program 2015 easna institute clearwaterMindful employer program 2015 easna institute clearwater
Mindful employer program 2015 easna institute clearwater
CG Hylton Inc.
 
Effective Communications and Facilitator Training
Effective Communications and Facilitator TrainingEffective Communications and Facilitator Training
Effective Communications and Facilitator Training
CG Hylton Inc.
 
Disaster Planning: and how to deal with Grief & Loss
Disaster Planning: and how to deal with Grief & LossDisaster Planning: and how to deal with Grief & Loss
Disaster Planning: and how to deal with Grief & Loss
CG Hylton Inc.
 
Creating Winning EAP Strategies
Creating Winning EAP StrategiesCreating Winning EAP Strategies
Creating Winning EAP Strategies
CG Hylton Inc.
 
Strategies for workplace dispute resolution
Strategies for workplace dispute resolutionStrategies for workplace dispute resolution
Strategies for workplace dispute resolution
CG Hylton Inc.
 
Benefits, Housing on Reserve, Anti Suicide Programs
Benefits, Housing on Reserve, Anti Suicide ProgramsBenefits, Housing on Reserve, Anti Suicide Programs
Benefits, Housing on Reserve, Anti Suicide Programs
CG Hylton Inc.
 
Brand Storytelling with Pinterest and Social Media
Brand Storytelling with Pinterest and Social MediaBrand Storytelling with Pinterest and Social Media
Brand Storytelling with Pinterest and Social Media
Blake Morgan
 
Enforcing workplace discipline yk
Enforcing workplace discipline ykEnforcing workplace discipline yk
Enforcing workplace discipline yk
CG Hylton Inc.
 

Viewers also liked (20)

Developing, drafting & updating your employment policies
Developing, drafting & updating your employment policiesDeveloping, drafting & updating your employment policies
Developing, drafting & updating your employment policies
 
Determining target market
Determining target marketDetermining target market
Determining target market
 
Howtocreatesocialcompanybasedmarketing
HowtocreatesocialcompanybasedmarketingHowtocreatesocialcompanybasedmarketing
Howtocreatesocialcompanybasedmarketing
 
Tsogo Sun E Marketing, A Strategic Approach
Tsogo Sun   E Marketing, A Strategic ApproachTsogo Sun   E Marketing, A Strategic Approach
Tsogo Sun E Marketing, A Strategic Approach
 
Addressing the needs of the aging workforce
Addressing the needs of the aging workforceAddressing the needs of the aging workforce
Addressing the needs of the aging workforce
 
Hidden Pathways Thru Chronic Illness - PROMS Forum Nov 28 2014
Hidden Pathways Thru Chronic Illness - PROMS Forum Nov 28 2014Hidden Pathways Thru Chronic Illness - PROMS Forum Nov 28 2014
Hidden Pathways Thru Chronic Illness - PROMS Forum Nov 28 2014
 
Conflict management kainaiwa. feb 2015 1
Conflict management kainaiwa. feb 2015 1Conflict management kainaiwa. feb 2015 1
Conflict management kainaiwa. feb 2015 1
 
Brain in Motion Study
Brain in Motion StudyBrain in Motion Study
Brain in Motion Study
 
Media Pembelaajaran Individual (KELOMPOK 5)
Media Pembelaajaran Individual (KELOMPOK 5)Media Pembelaajaran Individual (KELOMPOK 5)
Media Pembelaajaran Individual (KELOMPOK 5)
 
Good corporate governance
Good corporate governanceGood corporate governance
Good corporate governance
 
OH&S Safety Culture in the Workplace November 2014
OH&S Safety Culture in the Workplace November 2014OH&S Safety Culture in the Workplace November 2014
OH&S Safety Culture in the Workplace November 2014
 
1019 2b-450 employers eaps-hylton
1019 2b-450 employers eaps-hylton1019 2b-450 employers eaps-hylton
1019 2b-450 employers eaps-hylton
 
Mindful employer program 2015 easna institute clearwater
Mindful employer program 2015 easna institute clearwaterMindful employer program 2015 easna institute clearwater
Mindful employer program 2015 easna institute clearwater
 
Effective Communications and Facilitator Training
Effective Communications and Facilitator TrainingEffective Communications and Facilitator Training
Effective Communications and Facilitator Training
 
Disaster Planning: and how to deal with Grief & Loss
Disaster Planning: and how to deal with Grief & LossDisaster Planning: and how to deal with Grief & Loss
Disaster Planning: and how to deal with Grief & Loss
 
Creating Winning EAP Strategies
Creating Winning EAP StrategiesCreating Winning EAP Strategies
Creating Winning EAP Strategies
 
Strategies for workplace dispute resolution
Strategies for workplace dispute resolutionStrategies for workplace dispute resolution
Strategies for workplace dispute resolution
 
Benefits, Housing on Reserve, Anti Suicide Programs
Benefits, Housing on Reserve, Anti Suicide ProgramsBenefits, Housing on Reserve, Anti Suicide Programs
Benefits, Housing on Reserve, Anti Suicide Programs
 
Brand Storytelling with Pinterest and Social Media
Brand Storytelling with Pinterest and Social MediaBrand Storytelling with Pinterest and Social Media
Brand Storytelling with Pinterest and Social Media
 
Enforcing workplace discipline yk
Enforcing workplace discipline ykEnforcing workplace discipline yk
Enforcing workplace discipline yk
 

Similar to Effective interviewing

9.3 job interviews lecture slides
9.3 job interviews lecture slides9.3 job interviews lecture slides
9.3 job interviews lecture slides
Nancy Bray
 
Common Interview Questions and possible answer hints
Common Interview Questions and possible answer hintsCommon Interview Questions and possible answer hints
Common Interview Questions and possible answer hints
Amritansh Mishra
 
101 interview questions-to-hire-quality-candidates-faster
101 interview questions-to-hire-quality-candidates-faster101 interview questions-to-hire-quality-candidates-faster
101 interview questions-to-hire-quality-candidates-faster
Narasimha Vemulakonda
 
Case book cornell
Case book cornellCase book cornell
Case book cornell
hirdeshuppal
 
Your Interview Preparation Guide - Humanised
Your Interview Preparation Guide - HumanisedYour Interview Preparation Guide - Humanised
Your Interview Preparation Guide - Humanised
Jareth Oades-Gularte
 
Preparing Yourself for a Job Interview
Preparing Yourself for a Job InterviewPreparing Yourself for a Job Interview
Preparing Yourself for a Job Interview
Allyson Thompson
 
The Interview
The InterviewThe Interview
The Interview
grantjm
 
Top 10 research and development interview questions with answers
Top 10 research and development interview questions with answersTop 10 research and development interview questions with answers
Top 10 research and development interview questions with answers
kidwellbrandon75
 
Job Interviews
Job InterviewsJob Interviews
Job Interviews
sconnors2
 
Interviewing Best Practices
Interviewing Best PracticesInterviewing Best Practices
Interviewing Best Practices
Kevin Panet, MSHRM, SPHR-CA, SHRM-SCP ★
 
Top 10 haccp interview questions with answers
Top 10 haccp interview questions with answersTop 10 haccp interview questions with answers
Top 10 haccp interview questions with answers
elizabethsafrit2
 
In ter
In terIn ter
Book Digest
Book DigestBook Digest
Book Digest
Serge Hutin
 
Top 10 training and development interview questions with answers
Top 10 training and development interview questions with answersTop 10 training and development interview questions with answers
Top 10 training and development interview questions with answers
zoepowell999
 
Top 10 file interview questions with answers
Top 10 file interview questions with answersTop 10 file interview questions with answers
Top 10 file interview questions with answers
brisbonrumain
 
Top 10 erp interview questions with answers
Top 10 erp interview questions with answersTop 10 erp interview questions with answers
Top 10 erp interview questions with answers
louiskealoha
 
Networking For Interview Success Tips, Techniques And Take Aways 6.6.2011
Networking For Interview Success   Tips, Techniques And Take Aways 6.6.2011Networking For Interview Success   Tips, Techniques And Take Aways 6.6.2011
Networking For Interview Success Tips, Techniques And Take Aways 6.6.2011
HeatherColeman
 
Interview preparation sms vidya
Interview preparation   sms vidyaInterview preparation   sms vidya
Interview preparation sms vidya
skillbank consultancies
 
Behavioral Interviewing
Behavioral InterviewingBehavioral Interviewing
Behavioral Interviewing
Didoy Fullon
 
Top 10 examinations interview questions with answers
Top 10 examinations interview questions with answersTop 10 examinations interview questions with answers
Top 10 examinations interview questions with answers
bradleylindsey345
 

Similar to Effective interviewing (20)

9.3 job interviews lecture slides
9.3 job interviews lecture slides9.3 job interviews lecture slides
9.3 job interviews lecture slides
 
Common Interview Questions and possible answer hints
Common Interview Questions and possible answer hintsCommon Interview Questions and possible answer hints
Common Interview Questions and possible answer hints
 
101 interview questions-to-hire-quality-candidates-faster
101 interview questions-to-hire-quality-candidates-faster101 interview questions-to-hire-quality-candidates-faster
101 interview questions-to-hire-quality-candidates-faster
 
Case book cornell
Case book cornellCase book cornell
Case book cornell
 
Your Interview Preparation Guide - Humanised
Your Interview Preparation Guide - HumanisedYour Interview Preparation Guide - Humanised
Your Interview Preparation Guide - Humanised
 
Preparing Yourself for a Job Interview
Preparing Yourself for a Job InterviewPreparing Yourself for a Job Interview
Preparing Yourself for a Job Interview
 
The Interview
The InterviewThe Interview
The Interview
 
Top 10 research and development interview questions with answers
Top 10 research and development interview questions with answersTop 10 research and development interview questions with answers
Top 10 research and development interview questions with answers
 
Job Interviews
Job InterviewsJob Interviews
Job Interviews
 
Interviewing Best Practices
Interviewing Best PracticesInterviewing Best Practices
Interviewing Best Practices
 
Top 10 haccp interview questions with answers
Top 10 haccp interview questions with answersTop 10 haccp interview questions with answers
Top 10 haccp interview questions with answers
 
In ter
In terIn ter
In ter
 
Book Digest
Book DigestBook Digest
Book Digest
 
Top 10 training and development interview questions with answers
Top 10 training and development interview questions with answersTop 10 training and development interview questions with answers
Top 10 training and development interview questions with answers
 
Top 10 file interview questions with answers
Top 10 file interview questions with answersTop 10 file interview questions with answers
Top 10 file interview questions with answers
 
Top 10 erp interview questions with answers
Top 10 erp interview questions with answersTop 10 erp interview questions with answers
Top 10 erp interview questions with answers
 
Networking For Interview Success Tips, Techniques And Take Aways 6.6.2011
Networking For Interview Success   Tips, Techniques And Take Aways 6.6.2011Networking For Interview Success   Tips, Techniques And Take Aways 6.6.2011
Networking For Interview Success Tips, Techniques And Take Aways 6.6.2011
 
Interview preparation sms vidya
Interview preparation   sms vidyaInterview preparation   sms vidya
Interview preparation sms vidya
 
Behavioral Interviewing
Behavioral InterviewingBehavioral Interviewing
Behavioral Interviewing
 
Top 10 examinations interview questions with answers
Top 10 examinations interview questions with answersTop 10 examinations interview questions with answers
Top 10 examinations interview questions with answers
 

More from CG Hylton Inc.

Performance Management and EAP
Performance Management and EAPPerformance Management and EAP
Performance Management and EAP
CG Hylton Inc.
 
Community and Organization Mental Health
Community and Organization Mental HealthCommunity and Organization Mental Health
Community and Organization Mental Health
CG Hylton Inc.
 
Equine Therapy: Youth at Risk
Equine Therapy: Youth at RiskEquine Therapy: Youth at Risk
Equine Therapy: Youth at Risk
CG Hylton Inc.
 
Hidden Pathways thru Chronic Illness
Hidden Pathways thru Chronic IllnessHidden Pathways thru Chronic Illness
Hidden Pathways thru Chronic Illness
CG Hylton Inc.
 
Peformance Management and EAP Best Practices
Peformance Management and EAP Best PracticesPeformance Management and EAP Best Practices
Peformance Management and EAP Best Practices
CG Hylton Inc.
 
Documentation Best Practices for EAPs
Documentation Best Practices for EAPsDocumentation Best Practices for EAPs
Documentation Best Practices for EAPs
CG Hylton Inc.
 
Financial planning 1
Financial planning 1Financial planning 1
Financial planning 1
CG Hylton Inc.
 
Charitable giving and estate planning
Charitable giving and estate planningCharitable giving and estate planning
Charitable giving and estate planning
CG Hylton Inc.
 
PaCER Program Presentation Comet Conference
 PaCER Program Presentation Comet Conference PaCER Program Presentation Comet Conference
PaCER Program Presentation Comet Conference
CG Hylton Inc.
 
The C Suite, EAP and Organizational Mental Health
The C Suite, EAP and Organizational Mental HealthThe C Suite, EAP and Organizational Mental Health
The C Suite, EAP and Organizational Mental Health
CG Hylton Inc.
 
Archiving files. kainaiwa.15
Archiving files. kainaiwa.15Archiving files. kainaiwa.15
Archiving files. kainaiwa.15
CG Hylton Inc.
 
Wellness and benefits planning
Wellness and benefits planningWellness and benefits planning
Wellness and benefits planning
CG Hylton Inc.
 
Employee engagement
Employee engagementEmployee engagement
Employee engagement
CG Hylton Inc.
 
OH&S Aging Workplace Nov 2014
OH&S Aging Workplace Nov 2014OH&S Aging Workplace Nov 2014
OH&S Aging Workplace Nov 2014
CG Hylton Inc.
 
More Effective Budget Planning in Aboriginal Communities thru Community Engag...
More Effective Budget Planning in Aboriginal Communities thru Community Engag...More Effective Budget Planning in Aboriginal Communities thru Community Engag...
More Effective Budget Planning in Aboriginal Communities thru Community Engag...
CG Hylton Inc.
 
Strategies for Interviewing, Hiring, and Retention
Strategies for Interviewing, Hiring, and RetentionStrategies for Interviewing, Hiring, and Retention
Strategies for Interviewing, Hiring, and Retention
CG Hylton Inc.
 
Filing, documentation, and effective meetings
Filing, documentation, and effective meetingsFiling, documentation, and effective meetings
Filing, documentation, and effective meetings
CG Hylton Inc.
 
Time Management
Time ManagementTime Management
Time Management
CG Hylton Inc.
 
Documentation procedures yk
Documentation procedures ykDocumentation procedures yk
Documentation procedures yk
CG Hylton Inc.
 
Afcc horse culture program
Afcc horse culture programAfcc horse culture program
Afcc horse culture program
CG Hylton Inc.
 

More from CG Hylton Inc. (20)

Performance Management and EAP
Performance Management and EAPPerformance Management and EAP
Performance Management and EAP
 
Community and Organization Mental Health
Community and Organization Mental HealthCommunity and Organization Mental Health
Community and Organization Mental Health
 
Equine Therapy: Youth at Risk
Equine Therapy: Youth at RiskEquine Therapy: Youth at Risk
Equine Therapy: Youth at Risk
 
Hidden Pathways thru Chronic Illness
Hidden Pathways thru Chronic IllnessHidden Pathways thru Chronic Illness
Hidden Pathways thru Chronic Illness
 
Peformance Management and EAP Best Practices
Peformance Management and EAP Best PracticesPeformance Management and EAP Best Practices
Peformance Management and EAP Best Practices
 
Documentation Best Practices for EAPs
Documentation Best Practices for EAPsDocumentation Best Practices for EAPs
Documentation Best Practices for EAPs
 
Financial planning 1
Financial planning 1Financial planning 1
Financial planning 1
 
Charitable giving and estate planning
Charitable giving and estate planningCharitable giving and estate planning
Charitable giving and estate planning
 
PaCER Program Presentation Comet Conference
 PaCER Program Presentation Comet Conference PaCER Program Presentation Comet Conference
PaCER Program Presentation Comet Conference
 
The C Suite, EAP and Organizational Mental Health
The C Suite, EAP and Organizational Mental HealthThe C Suite, EAP and Organizational Mental Health
The C Suite, EAP and Organizational Mental Health
 
Archiving files. kainaiwa.15
Archiving files. kainaiwa.15Archiving files. kainaiwa.15
Archiving files. kainaiwa.15
 
Wellness and benefits planning
Wellness and benefits planningWellness and benefits planning
Wellness and benefits planning
 
Employee engagement
Employee engagementEmployee engagement
Employee engagement
 
OH&S Aging Workplace Nov 2014
OH&S Aging Workplace Nov 2014OH&S Aging Workplace Nov 2014
OH&S Aging Workplace Nov 2014
 
More Effective Budget Planning in Aboriginal Communities thru Community Engag...
More Effective Budget Planning in Aboriginal Communities thru Community Engag...More Effective Budget Planning in Aboriginal Communities thru Community Engag...
More Effective Budget Planning in Aboriginal Communities thru Community Engag...
 
Strategies for Interviewing, Hiring, and Retention
Strategies for Interviewing, Hiring, and RetentionStrategies for Interviewing, Hiring, and Retention
Strategies for Interviewing, Hiring, and Retention
 
Filing, documentation, and effective meetings
Filing, documentation, and effective meetingsFiling, documentation, and effective meetings
Filing, documentation, and effective meetings
 
Time Management
Time ManagementTime Management
Time Management
 
Documentation procedures yk
Documentation procedures ykDocumentation procedures yk
Documentation procedures yk
 
Afcc horse culture program
Afcc horse culture programAfcc horse culture program
Afcc horse culture program
 

Recently uploaded

Pricing sophistication - auto insurance telematics
Pricing sophistication - auto insurance telematicsPricing sophistication - auto insurance telematics
Pricing sophistication - auto insurance telematics
Matteo Carbone
 
1234567891011121314151617181920212223242
12345678910111213141516171819202122232421234567891011121314151617181920212223242
1234567891011121314151617181920212223242
fauzanal343
 
Cryptocurrency KYC Policies: Comparing Binance KYC Bypass with Rivals
Cryptocurrency KYC Policies: Comparing Binance KYC Bypass with RivalsCryptocurrency KYC Policies: Comparing Binance KYC Bypass with Rivals
Cryptocurrency KYC Policies: Comparing Binance KYC Bypass with Rivals
Any kyc Account
 
Family/Indoor Entertainment Centers Market: Regulation and Compliance Updates
Family/Indoor Entertainment Centers Market: Regulation and Compliance UpdatesFamily/Indoor Entertainment Centers Market: Regulation and Compliance Updates
Family/Indoor Entertainment Centers Market: Regulation and Compliance Updates
AishwaryaDoiphode3
 
The-Three-Pillars-of-Doctoral-Research-What-Why-and-How (1).pptx
The-Three-Pillars-of-Doctoral-Research-What-Why-and-How (1).pptxThe-Three-Pillars-of-Doctoral-Research-What-Why-and-How (1).pptx
The-Three-Pillars-of-Doctoral-Research-What-Why-and-How (1).pptx
Jindal Global University, Sonipat Haryana 131001
 
Case study on Indian Ecommerce logistics
Case study on Indian Ecommerce logisticsCase study on Indian Ecommerce logistics
Case study on Indian Ecommerce logistics
UnheardShayari
 
A STUDY OF MUTUAL FUND OF BANK OF INDIA .pdf
A STUDY OF MUTUAL FUND  OF BANK OF INDIA .pdfA STUDY OF MUTUAL FUND  OF BANK OF INDIA .pdf
A STUDY OF MUTUAL FUND OF BANK OF INDIA .pdf
rsonics22
 
foodgasm restaurant and Bar pune road.docx
foodgasm restaurant and Bar pune road.docxfoodgasm restaurant and Bar pune road.docx
foodgasm restaurant and Bar pune road.docx
PraghyaBhandari
 
NewBase 05 July 2024 Energy News issue - 1736 by Khaled Al Awadi_compresse...
NewBase   05 July 2024  Energy News issue - 1736 by Khaled Al Awadi_compresse...NewBase   05 July 2024  Energy News issue - 1736 by Khaled Al Awadi_compresse...
NewBase 05 July 2024 Energy News issue - 1736 by Khaled Al Awadi_compresse...
Khaled Al Awadi
 
Christmas Decorations_ A Guide to Small Christmas Trees, Candle Centerpieces,...
Christmas Decorations_ A Guide to Small Christmas Trees, Candle Centerpieces,...Christmas Decorations_ A Guide to Small Christmas Trees, Candle Centerpieces,...
Christmas Decorations_ A Guide to Small Christmas Trees, Candle Centerpieces,...
Lynch Creek Farm
 
BBA Final SML 501 INTERNATIONAL BUSINESS .pdf
BBA Final SML 501 INTERNATIONAL BUSINESS .pdfBBA Final SML 501 INTERNATIONAL BUSINESS .pdf
BBA Final SML 501 INTERNATIONAL BUSINESS .pdf
mcdopex6
 
brojjeddah Home Services Company in Saudi Arabia
brojjeddah Home Services Company in Saudi Arabiabrojjeddah Home Services Company in Saudi Arabia
brojjeddah Home Services Company in Saudi Arabia
brojjeddah
 
Best Practices in Negotiation for Business Management Students
Best Practices in Negotiation for Business Management StudentsBest Practices in Negotiation for Business Management Students
Best Practices in Negotiation for Business Management Students
zoyaws1
 
TALENT ACQUISITION AND MANAGEMENT LECTURE 5
TALENT ACQUISITION AND MANAGEMENT LECTURE 5TALENT ACQUISITION AND MANAGEMENT LECTURE 5
TALENT ACQUISITION AND MANAGEMENT LECTURE 5
projectseasy
 
A Complete Guide of Dubai Freelance Visa and Permit in 2024
A Complete Guide of Dubai Freelance Visa and Permit in 2024A Complete Guide of Dubai Freelance Visa and Permit in 2024
A Complete Guide of Dubai Freelance Visa and Permit in 2024
Dubiz
 
Staffan Canback - The 18 Rays of Project Management
Staffan Canback - The 18 Rays of Project ManagementStaffan Canback - The 18 Rays of Project Management
Staffan Canback - The 18 Rays of Project Management
Tellusant, Inc.
 
DEKISH ELEVATOR INDIA PVT LTD Brochure.pdf
DEKISH ELEVATOR INDIA PVT LTD Brochure.pdfDEKISH ELEVATOR INDIA PVT LTD Brochure.pdf
DEKISH ELEVATOR INDIA PVT LTD Brochure.pdf
unosafeads
 
MEA Union Budget 2024-25 Final Presentation
MEA Union Budget 2024-25 Final PresentationMEA Union Budget 2024-25 Final Presentation
MEA Union Budget 2024-25 Final Presentation
PhysicsUtu
 
Growth Buyouts - The Dawn of the GBO (Slow Ventures)
Growth Buyouts - The  Dawn of the GBO (Slow Ventures)Growth Buyouts - The  Dawn of the GBO (Slow Ventures)
Growth Buyouts - The Dawn of the GBO (Slow Ventures)
Razin Mustafiz
 
High Profile Girls Call Bhubaneswar 🎈🔥000XX00000 🔥💋🎈 Provide Best And Top Gir...
High Profile Girls Call Bhubaneswar 🎈🔥000XX00000 🔥💋🎈 Provide Best And Top Gir...High Profile Girls Call Bhubaneswar 🎈🔥000XX00000 🔥💋🎈 Provide Best And Top Gir...
High Profile Girls Call Bhubaneswar 🎈🔥000XX00000 🔥💋🎈 Provide Best And Top Gir...
dimplekumaridk322
 

Recently uploaded (20)

Pricing sophistication - auto insurance telematics
Pricing sophistication - auto insurance telematicsPricing sophistication - auto insurance telematics
Pricing sophistication - auto insurance telematics
 
1234567891011121314151617181920212223242
12345678910111213141516171819202122232421234567891011121314151617181920212223242
1234567891011121314151617181920212223242
 
Cryptocurrency KYC Policies: Comparing Binance KYC Bypass with Rivals
Cryptocurrency KYC Policies: Comparing Binance KYC Bypass with RivalsCryptocurrency KYC Policies: Comparing Binance KYC Bypass with Rivals
Cryptocurrency KYC Policies: Comparing Binance KYC Bypass with Rivals
 
Family/Indoor Entertainment Centers Market: Regulation and Compliance Updates
Family/Indoor Entertainment Centers Market: Regulation and Compliance UpdatesFamily/Indoor Entertainment Centers Market: Regulation and Compliance Updates
Family/Indoor Entertainment Centers Market: Regulation and Compliance Updates
 
The-Three-Pillars-of-Doctoral-Research-What-Why-and-How (1).pptx
The-Three-Pillars-of-Doctoral-Research-What-Why-and-How (1).pptxThe-Three-Pillars-of-Doctoral-Research-What-Why-and-How (1).pptx
The-Three-Pillars-of-Doctoral-Research-What-Why-and-How (1).pptx
 
Case study on Indian Ecommerce logistics
Case study on Indian Ecommerce logisticsCase study on Indian Ecommerce logistics
Case study on Indian Ecommerce logistics
 
A STUDY OF MUTUAL FUND OF BANK OF INDIA .pdf
A STUDY OF MUTUAL FUND  OF BANK OF INDIA .pdfA STUDY OF MUTUAL FUND  OF BANK OF INDIA .pdf
A STUDY OF MUTUAL FUND OF BANK OF INDIA .pdf
 
foodgasm restaurant and Bar pune road.docx
foodgasm restaurant and Bar pune road.docxfoodgasm restaurant and Bar pune road.docx
foodgasm restaurant and Bar pune road.docx
 
NewBase 05 July 2024 Energy News issue - 1736 by Khaled Al Awadi_compresse...
NewBase   05 July 2024  Energy News issue - 1736 by Khaled Al Awadi_compresse...NewBase   05 July 2024  Energy News issue - 1736 by Khaled Al Awadi_compresse...
NewBase 05 July 2024 Energy News issue - 1736 by Khaled Al Awadi_compresse...
 
Christmas Decorations_ A Guide to Small Christmas Trees, Candle Centerpieces,...
Christmas Decorations_ A Guide to Small Christmas Trees, Candle Centerpieces,...Christmas Decorations_ A Guide to Small Christmas Trees, Candle Centerpieces,...
Christmas Decorations_ A Guide to Small Christmas Trees, Candle Centerpieces,...
 
BBA Final SML 501 INTERNATIONAL BUSINESS .pdf
BBA Final SML 501 INTERNATIONAL BUSINESS .pdfBBA Final SML 501 INTERNATIONAL BUSINESS .pdf
BBA Final SML 501 INTERNATIONAL BUSINESS .pdf
 
brojjeddah Home Services Company in Saudi Arabia
brojjeddah Home Services Company in Saudi Arabiabrojjeddah Home Services Company in Saudi Arabia
brojjeddah Home Services Company in Saudi Arabia
 
Best Practices in Negotiation for Business Management Students
Best Practices in Negotiation for Business Management StudentsBest Practices in Negotiation for Business Management Students
Best Practices in Negotiation for Business Management Students
 
TALENT ACQUISITION AND MANAGEMENT LECTURE 5
TALENT ACQUISITION AND MANAGEMENT LECTURE 5TALENT ACQUISITION AND MANAGEMENT LECTURE 5
TALENT ACQUISITION AND MANAGEMENT LECTURE 5
 
A Complete Guide of Dubai Freelance Visa and Permit in 2024
A Complete Guide of Dubai Freelance Visa and Permit in 2024A Complete Guide of Dubai Freelance Visa and Permit in 2024
A Complete Guide of Dubai Freelance Visa and Permit in 2024
 
Staffan Canback - The 18 Rays of Project Management
Staffan Canback - The 18 Rays of Project ManagementStaffan Canback - The 18 Rays of Project Management
Staffan Canback - The 18 Rays of Project Management
 
DEKISH ELEVATOR INDIA PVT LTD Brochure.pdf
DEKISH ELEVATOR INDIA PVT LTD Brochure.pdfDEKISH ELEVATOR INDIA PVT LTD Brochure.pdf
DEKISH ELEVATOR INDIA PVT LTD Brochure.pdf
 
MEA Union Budget 2024-25 Final Presentation
MEA Union Budget 2024-25 Final PresentationMEA Union Budget 2024-25 Final Presentation
MEA Union Budget 2024-25 Final Presentation
 
Growth Buyouts - The Dawn of the GBO (Slow Ventures)
Growth Buyouts - The  Dawn of the GBO (Slow Ventures)Growth Buyouts - The  Dawn of the GBO (Slow Ventures)
Growth Buyouts - The Dawn of the GBO (Slow Ventures)
 
High Profile Girls Call Bhubaneswar 🎈🔥000XX00000 🔥💋🎈 Provide Best And Top Gir...
High Profile Girls Call Bhubaneswar 🎈🔥000XX00000 🔥💋🎈 Provide Best And Top Gir...High Profile Girls Call Bhubaneswar 🎈🔥000XX00000 🔥💋🎈 Provide Best And Top Gir...
High Profile Girls Call Bhubaneswar 🎈🔥000XX00000 🔥💋🎈 Provide Best And Top Gir...
 

Effective interviewing

  • 1. Infonex Sept 08 Winnipeg, MB Lisa Peckham, Senior Associate CG Hylton and Associates Inc . 1
  • 2. 5 steps to the interview process 1. Resumes 2. Interviews 3. Analysis 4. Reference Checks 5. Offer 2
  • 3. Resumes Sort resumes into 3 groups 1. Yes 2. No 3. Maybe 3
  • 4. In “yes” pile, put “Yes” criteria: every resume that piques your interest.  Qualifications  Experience This is the group you will contact first  Transferable Skills  Other Skills 4
  • 5. “No” Group “Maybe” Group  All resumes that do  Resumes that “fit” most not match your pre- of your criteria but not established criteria all  This group you will  This group keep handy not contact in case your “yes” group doesn’t provide a suitable candidate 5
  • 6. IMPORTANT NOTE Attending a job interview is ranked as one of the top stresses in life 6
  • 7. IMPORTANT NOTE It is the job of the interviewer to establish rapport & create a relaxed environment that will support the open & candid exchange of information 7
  • 8. IMPORTANT NOTE Always remember, the purpose of an interview is to share enough information so that both parties can make an educated decision. 8
  • 9. Conduct the Interview 1. Ask questions clearly and slowly and if a question is “charged” break it into parts 2. If a candidate looks confused offer to repeat or rephrase the question 3. Be prepared to probe in order to get all the information you want 9
  • 10. Behavioral Based Interviewer Techniques Be on High Alert Listening:  Listen for “What I usually do is…” “We” not “I” “In times like that I like to…”  Be focused – redirect the candidate to provide situations, role and results  Allow silence – sometimes it takes a few minutes for a candidate to think of an answer 10
  • 11. Behavioral Based Inter viewer Techniques Use probing questions to obtain additional information –  “Can you give me another example?”  “Can you be more specific?”  “What precisely was your role?” Allow the candidate to come back to a question if they just can’t think of an answer. Each member of the interviewing team should record the candidate’s responses. 11
  • 12. Closing the Interview  Allow an opportunity for the candidate to ask questions at the end  Thank the candidate once again for coming out to the interview and let them know when they should expect to hear back 12
  • 13. After the interview comes the difficult part! 13
  • 14. Questions to ask yourself/your panel...  Does this person have the qualifications we’re looking for?  Does this person have the right skill set?  How much training will this person take to get up to speed? 14
  • 15. Questions to ask yourself/your panel...  Will they “fit” with the rest of the employees?  Do they “fit” with the sub-culture of the organization?  Will they be an asset to the overall attitude of the organization? 15
  • 16. If you answered YES to these questions, then it’s time for the Reference Check! 16
  • 17. Ask potential employee if you can contact their references  Find out which are friends and which are past employees 17
  • 18. Listen carefully to what both say  Most important question?????  Would you hire them again  Why or why not See attached handout for more questions 18
  • 19. Review all the details with the candidate  Written employment contracts are strongly recommended  Arrange for any pre-employment tests (i.e. Medical, drug, etc) 19
  • 20. Ask candidate if they have any questions  Put in termination provisions, one week during first 3 mos (probation period), 3 weeks for every year of service….  Privacy Act 20
  • 21. Sort Resumes  Ask good interview questions  Analyze gathered information  Check References  Make the Offer 21
  • 22. Please call if you have any HR, or workplace issue that you are overwhelmed with  We can help you  We also are pleased to do Free Workshops for your organization (some limits apply) Let us know what your needs are and we will make it happen! 22
  • 23. HR Consulting  Benefits, Pensions,  Job Descriptions EAP  Salary Grids  Strategic Planning  Wellness at Work  Drug and Alcohol programs  Staff Morale  Dept re-orgs  Training and Workshops  Leadership compensation Tel 403 264 5288 chris@hylton.ca 23
  • 24. 24