There are three main ways to access Outlook email: 1. On your computer if you have Office 2010 installed, through the Start Menu, Desktop shortcut, or top of Start Menu. 2. Through the web at https://webmail.pa.org/owa from any browser by entering username and Windows password. 3. On the remote desktop using the same login credentials as on your computer.

1. Basic Info on Outlook

2. How to access email If you have Office 2010 on your computer Then you can use outlook on your computer (or the web or the remote desktop) If you do not have Office 2010 on your computer yet You can access your email on the web (see slide 8) OR you can use outlook on the remote desktop

3. 3 ways to open Outlook Start Menu  All Programs  MS Office  Outlook Top of the Start Menu Desktop Shortcut You should not need a password to open outlook.

4. Getting your email Just like notes, your email is in the inbox. Double click on the inbox to open it. Open emails by double clicking them. New, unread emails will be bold.

5. A different view Your window may look like this instead of the one on the previous slide. To switch between reading pane view and list view, go to the VIEW tab and click reading pane—you can have the reading pane on the right, bottom or off.

6. An opened email To reply, reply all or forward, use these buttons. Attachments are here. Double click to open them.

7. Sending email To send a new email, click on new email. You’ll see this screen. You can fill in the to, cc, subject and message fields just like in Notes. To send To attach a file

8. Outlook Web Access Go to https://webmail.pa.org/owa from any web browser This link will start to work on Saturday Note: do not put www. in front of webmail.pa.org/owa Enter username ex: Pa\bnorris and the password you use to log on to windows

9. Using your email on the web The web client is designed to look very similar to Outlook.

10. A few more things… All of your emails will transition over to outlook. However, Bredy Networks will be configuring the email during our furlough week. You should be able to log on to your email during this time, but if your mailbox is still in transition, you might not see all your old emails yet. Thanks for your understanding and patience during this process. It’s a big change, but one that should help us be more productive with emails and calendars and it will integrate with the CRM. If you’re wondering about email on your phone, we’ll be setting that up after furlough week. I’ll be sending an additional email out about moving your personal address book over to outlook (if you use one).