Outlook is a personal information manager that can be used as an email client or separately. It includes a calendar, task manager, contact manager, notes, and more. Outlook 2010 introduced new features like the ribbon interface, improved task bar, contact cards, and social networking integration. It also includes business contact management tools to help users share customer information and track emails and sales activities.

1. By
Evelyn Matz
Brandon Kulibert
Sharon Nett
Deb Fry

2.  Personal information manager
 Available with Microsoft Office Suite, or as
a separate application
 Often used as an e-mail application it also
includes:
 a calendar
 task manager
 web browsing
 contact business manager
 a journal
 note taking
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3.  Ribbon interface in all views
 Contact cards
 Grouping
 Improved To Do bar
 “People Pane” and Social Networking
features
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4. Business Contact Manager
Consolidate Customer Information
Create custom tabs and apply filters
Link and track e-mails
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5. Share customer information with
colleagues
Synchronize Business Contacts with
Outlook, SharePoint, or Windows Live
Contacts
Manage sales activities
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6.  Manage large volumes and multiple e-mail
accounts
 Customize common tasks and make
scheduling a breeze
 Search to easily find what you’re looking
for
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7.  Create e-mail messages that capture
attention and are received by intended
audience
 Stayconnected to your social and business
networks
 Receive voice mail previews
 Initiate live conversations
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8.  http://office.microsoft.com/en-us/outlook-
help/video-take-a-tour-of-outlook-2010-
VA102057878.aspx?CTT=3
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14. Send e-mail
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17.  http://office.microsoft.com/en-us/outlook/top-10-
reasons-to-try-outlook-2010-HA101631728.aspx
 http://office.microsoft.com/en-us/outlook-
help/redir/va102057878.aspx
 http://office.microsoft.com/en-us/outlook/outlook-2010-
with-business-contact-manager-features-and-benefits-
HA101808863.aspx
 http://office.microsoft.com/en-us/outlook-help/basic-
tasks-in-outlook-2010-
HA101829999.aspx#_Toc260824060
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