Bartender survival course
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This document provides bartenders with tips for maintaining emotional well-being while on the job. It discusses managing emotions with customers, why guests return to establishments, and achieving contentment. Tips include developing perspective, ensuring customers meet basic standards of behavior, and reciting a contentment mantra. The document also provides a wellness plan with components like exercise, nutrition, water, and sleep to help bartenders stay positive and mentally fit.
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Category Exemplary Good Marginal Unacceptable
Introduction Introduction clearly refers
specifically to the work and
addresses the topic directly.
Introduction refers to the
work and partly addresses
the topic.
Introduction makes some
reference to the work and
attempts to address the
topic.
Introduction makes little/no
reference to the work and
poorly addresses the topic.
Organization Paper is well organized,
uses transition statements
appropriately, and follows a
logical progression.
Paper is organized, makes
good use of transition
statements, and in most
instances follows a logical
progression.
Paper is poorly organized,
lacks transition statements,
and in several instances
does not follow a logical
progression.
Paper is poorly organized
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Quality of Information The information clearly
relates to the topic and
adds new concepts,
information. It includes
several supporting details
and/or examples.
Information clearly relates
to the main topic. It
provides at least 1
supporting detail or
example.
Information clearly relates
to the main topic. No details
and/or examples are given.
Information has little or
nothing to do with the main
topic or simply restates the
main concept. It does not
advance the discussion.
Does not provide
documentation for sources.
Critical Thinking Rich in content, insightful
analysis. Is a quality
response that advances
thoughts forward; adds to
the discussion. Detailed
SWOT analysis and financial
analysis.
Substantial content,
evidence of analysis. Some
critical thinking and
reflection is demonstrated.
Substantial SWOT and
financial analysis.
Information is thin and
common place. Responds to
questions but does not
engage in premise
reflection. Little analysis
provided with
SWOT/financial
information.
Rudimentary and
superficial. Does not offer
responses to questions nor
provide premise reflection.
Cursory or no analysis
Professional Language and
Grammar
Professional vocabulary and
writing style are used
consistently throughout the
paper.
Professional vocabulary and
writing style are used
frequently throughout the
paper.
Professional vocabulary and
writing style are used
occasionally throughout the
paper.
Professional vocabulary and
writing style are not used.
Conclusion Conclusion clearly
reinforces the major points
and makes a broader
statement about the topic.
Conclusion sums up the
topic and reinforces it.
Conclusion does not fully
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topic.
Conclusion sums up the
topic poorly with little
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Category Exemplary Good Marginal Unacceptable
Introduction Introduction clearly refers
specifically to the work and
addresses the topic directly.
Introduction refers to the
work and partly addresses
the topic.
Introduction makes some
reference to the work and
attempts to address the
topic.
Introduction makes little/no
reference to the work and
poorly addresses the topic.
Organization Paper is well organized,
uses transition statements
appropriately, and follows a
logical progression.
Paper is organized, makes
good use of transition
statements, and in most
instances follows a logical
progression.
Paper is poorly organized,
lacks transition statements,
and in several instances
does not follow a logical
progression.
Paper is poorly organized
and difficult to follow.
Quality of Information The information clearly
relates to the topic and
adds new concepts,
information. It includes
several supporting details
and/or examples.
Information clearly relates
to the main topic. It
provides at least 1
supporting detail or
example.
Information clearly relates
to the main topic. No details
and/or examples are given.
Information has little or
nothing to do with the main
topic or simply restates the
main concept. It does not
advance the discussion.
Does not provide
documentation for sources.
Critical Thinking Rich in content, insightful
analysis. Is a quality
response that advances
thoughts forward; adds to
the discussion. Detailed
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analysis.
Substantial content,
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critical thinking and
reflection is demonstrated.
Substantial SWOT and
financial analysis.
Information is thin and
common place. Responds to
questions but does not
engage in premise
reflection. Little analysis
provided with
SWOT/financial
information.
Rudimentary and
superficial. Does not offer
responses to questions nor
provide premise reflection.
Cursory or no analysis
Professional Language and
Grammar
Professional vocabulary and
writing style are used
consistently throughout the
paper.
Professional vocabulary and
writing style are used
frequently throughout the
paper.
Professional vocabulary and
writing style are used
occasionally throughout the
paper.
Professional vocabulary and
writing style are not used.
Conclusion Conclusion clearly
reinforces the major points
and makes a broader
statement about the topic.
Conclusion sums up the
topic and reinforces it.
Conclusion does not fully
sum up or reinforce the
topic.
Conclusion sums up the
topic poorly with little
reinforcement.
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emotions & help them to build better
health, wealth & feel good along
with direction so they can resolve
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consultation with him for emotional and mental programming. He is specialized in
the principles of Reading auras, resolving emotional blockages, Beliefs, Business
Strategies, Divine timing and managing relationships for business as well as family.
Aanant began his journey of exploration in the areas of Self-awareness, Meditation
and Healing, after going through a powerful Spiritual awakening, more than
12 years ago in 2009 after which he was constantly looking to learn and practice
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This document discusses concepts of happiness and prosperity from a lecture. It begins by explaining that continuous happiness is a basic human aspiration, though people's understanding of it can vary. It then examines prevailing notions that happiness requires unhappiness, depends on others, or is found through excitement rather than harmony. The document outlines how people sometimes seek temporary escapes from unhappiness through behaviors like overeating or substance abuse. Finally, it proposes that true happiness comes from right understanding and feelings of trust/love, while prosperity is not solely defined by wealth accumulation.
Happiness for The Happy - lessons from HardwiringHappiness by Rick Hanson
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Happiness for The Happy - lessons from Hardwiring Happiness by Rick Hanson. Contains the essence of the book in a presentation for easy consumption.Happiness 1.0
Dr. Suresh Kumar Murugesan is a professor of psychology from India who gave a presentation on happiness. He discussed what happiness is, including that it involves positive emotions and life satisfaction. Two key components of happiness are balancing positive and negative emotions and life satisfaction in areas like relationships and work. While money and success do not necessarily lead to happiness, factors like relationships, health, and having purpose and meaning are strongly associated with happiness. The presentation provided tips for cultivating happiness, such as expressing gratitude, spending time with others, and acts of kindness.
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The document summarizes a seminar about corruption and transparency in craft bartending. It discusses how bar owners often try to lower costs by getting "deals" from suppliers and distributors, but these deals can have legal and ethical consequences. It also questions how deals impact the craft of bartending and the long term relationships between bars and alcohol producers/distributors. The seminar had a panel of experts from the bartending industry who discussed these issues and how money flows through the various entities involved in producing and promoting alcoholic beverages.
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The document discusses the state of craft bartending and corruption within the industry. It raises concerns about bars exclusively focusing on the price of liquor to lower costs, and questions the transparency, ethics, and long-term consequences of "deals" struck for the lowest prices. The document questions whether spirit companies should be seen as partners or money bags, and when support from them is appropriate. It explores the legal and ethical issues with prioritizing cost over quality and relationships within the industry.
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Dushan Zaric presents on implementing an effective apprenticeship program for bartenders. He emphasizes the importance of trust, talent, and positive attitude for building a strong team. Zaric recommends identifying leaders, setting goals to encourage growth, and empowering staff through education and creativity. He stresses allowing the team to build the business through feedback and shared ideas. Zaric believes in cultivating longevity through continuous education and team building exercises to strengthen bonds.
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This document discusses craft bartenders and craft bars. It defines craft bartenders as professional bartenders whose work is inspired by heritage, lineage, apprenticeship, and high-quality ingredients. It provides examples of craft bars around the world and notes they are organized like professional kitchens, with roles like maitre d'bar, bar manager, and principal bartender. When deciding on spirit lists, craft bars consider whether the spirit performs as intended, the production process is transparent, packaging is bartender friendly, and price. They dislike marketing claims. To serve craft bars, suppliers should provide detailed product information, offer education, and develop personal relationships.
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This document discusses how to open a successful bar. It recommends researching the market and competition, determining what tools and equipment will be needed to operate the bar, and considering whether a business partner would be beneficial. The document also suggests scouting potential locations, building a strong staff, and having a clear vision of what success will look like for the bar business.
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This document discusses how to build a successful bar or restaurant by focusing on location, concept, and service, and treating employees like family. It emphasizes that the key to long-term success is having a clear purpose or "why" that goes beyond just food and drinks. Successful establishments discussed create a sense of community and ethos by hiring people who believe in the same vision, and practice hospitality by truly listening to and understanding customers.
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The document discusses creating a successful culture in hospitality businesses. It outlines that location, concept, and service are key factors, but that the most important element is having a clear ethos or purpose. The presenter argues that hospitality businesses should focus on building a family-like culture and team where employees are passionate about the same beliefs. Successful bars cited as examples all seem to excel at developing a strong sense of community and shared vision among staff.
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This document discusses how to build a successful bar or restaurant by focusing on building a team or "family" with a shared ethos or purpose, rather than just hiring staff. It notes that while about 30% of restaurants succeed in 10 years, some bars have found success by prioritizing their why - their purpose and beliefs - and hiring people who share this vision. When employees feel part of a family working towards common goals, they will be fully invested in the business's success.
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The document summarizes a presentation by Gaz Reagan and Dushan Zaric from the Institute for Mindful Bartending. It discusses developing balance as a bartender by cultivating qualities of a mixologist, rock star, and sage. It also covers cultivating contentment, focusing on customer satisfaction over personal desires, and practicing self-observation to better understand one's strengths and weaknesses.
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The document discusses creating an ethos, which is a missing part of the formula for success in new restaurants. It notes that while location, concept, and service are important, most restaurants still fail due to a lack of attention and passion. A study found that within 10 years, 70% of restaurants had failed. To succeed, a restaurant needs an inspiring ethos that attracts dedicated staff who believe in its purpose and care about more than just money. Only by hiring people who share its vision can a restaurant survive through hard work.
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This presentation discusses how to make homemade cocktails, syrups, cordials, and infusions. It provides recipes and tasting notes for 5 cocktails: the Billionaire Cocktail, Matahari, Paloma Brava, Provençale, and Drunken Dragon's Milk. The presentation also includes recipes for homemade grenadine, absinthe bitters, chai-infused vermouth, grapefruit cordial, lavender-infused gin, and vermouth de Provence that are used in the cocktails.
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The document discusses how most restaurants fail within 10 years, with a 70% failure rate, despite following the general formula of having a good location, concept, and service. It argues that restaurants are missing an important element of establishing an "ethos", which is defining the purpose, cause, beliefs, and reasons why customers should care about the business. By aligning the food, cocktails, and staff around a clear ethos, restaurants can improve their chances of long-term success beyond just the basic factors in their formula.
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Chapter 2
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Chapter 3
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Chapter 5
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Chapter 6
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2. Satheesh Gopi, Basic Civil Engineering, Pearson Publishers.
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Bartender survival course
- 4. How to work a shift and not get upset?
- 10. Emotions!
- 19. When
- 20. Why do guests return?
- 22. Connection
- 25. 3 boxes a guest need to check before we can give approval:
- 26. 1. Has to able to afford the food, drinks & service! 2. Can NOT be verbally or emotionally abusive! 3. Can NOT be violent!
- 30. Contentment: –noun 1. the state of being contented; satisfaction; ease of mind. 2. Archaic . the act of making contentedly satisfied. — adj 1. mentally or emotionally satisfied with things as they are 2. assenting to or willing to accept circumstances, a proposed course of action, etc
- 31. Contentment: –noun 1. the state of being contented; satisfaction; ease of mind. 2. Archaic . the act of making contentedly satisfied. — adj 1. mentally or emotionally satisfied with things as they are 2. assenting to or willing to accept circumstances, a proposed course of action, etc
- 34. The Contentment Mantra It is like this now!
- 35. It is like this now!
- 37. Example: The Emptiness of the Irritating Person
- 40. ASSHOLE
- 43. Mind Boot Camp
- 44. WHY: What's your purpose? What's your cause? What's your belief? Why does your organization exist? Why do you get out of bed in the morning?
- 45. WHY: What's your purpose? What's your cause? What's your belief? Why does your organization exist? Why do you get out of bed in the morning? And why should anyone care?
- 49. 1. POSITIVE ATTITUDE ever thought about therapy?
- 50. 2. EXERCISE
- 51. 2. EXERCISE gym, jogging, yoga, pilates, marshal arts, anything really
- 52. 3. NUTRITIONAL PLAN FOR OPTIMAL METABOLISM
- 53. 3. NUTRITIONAL PLAN FOR OPTIMAL METABOLISM consult a nutritionist?
- 54. 4. WATER
- 55. 4. WATER just drink it…
- 56. 5. ENOUGH SLEEP
- 57. 5. ENOUGH SLEEP 7-9 hours a night
- 59. ?