1. Myra J. Coleman
Surescripts: Senior Project Manager, PMP December 2010 to present
Proven ability to manage multiple, concurrent, company-wide projects. Successfully coordinated & structured
inter-related projects within small programs. Responsible for driving assigned projects to successful
completion by overseeing the project tasks of various cross-functional groups. Contributed to the delivery of
the project objectives to ensure delivery on-time, on-budget & according to agreed-upon quality standards.
Skilled at coordinating & communicating with project stakeholders. Proactively managed and mitigated project
risks & issues. Achieved professional status as a certified PMP (Project Management Professional).
UnitedHealth Group:
 Senior E2E Project Manager May 2010 to December 2010
Responsible for successful end-to-end project rollout of a large-scale new product release with a $20 million
budget in 20 states. Developed program communication plan, charter, scope & project documents.
Determined project milestones & ongoing performance metrics. Directed activities to ensure on-time product
implementation throughout the product development lifecycle. Proficient in workflow analysis. Provided
reporting scorecard to senior leadership. Effectively built relationships across business groups within a
matrixed organization.
 Project Manager, Health Care Transformation August 2005 to August 2007
Extensive understanding of Definity Health’s brand of customer-driven health products such as HSA’s, HRA’s
& HDHP’s. Experienced with activation & incentive programs that maximize the member’s health. Managed
complex client implementations both remotely & on-site. Consulted with customers to effectively deploy
consumerism strategies. Conducted consultative & customer-focused client interactions & training seminars.
Led clients through change management activities.
 Six Sigma Black Belt November 2002 to August 2005
Improved UBH’s financial & operational performance by applying Six Sigma principles to strategic business
operations projects. Utilized statistical analysis to lead quality control initiatives. Monitored business
performance through process mapping, scorecards, metrics & statistical trend analysis. Coordinated
curriculum & conducted Six Sigma training classes throughout the US. Analyzed data trends to identify
potential opportunities for process improvement using the DMAIC methodology. Constructed current-state
process maps and utilized Lean Six Sigma principles to eliminate waste and improve process efficiency.
Constructed & managed control plans. Disseminated Six Sigma process improvement methodology
throughout the company.
 Senior Project Manager, HIPAA Compliance November 2000 to November 2002
Coached & mentored a diverse IT project team of software developers, business analysts, contractors &
process owners. Ensured compliance with HIPAA transaction & code set regulations. Constructed project
plans & complex process flowcharts. Regularly communicated project progress via formal executive phase-
gate presentations.
McKesson: Project Manager, Provider Technologies August 2007 to May 2010
Managed 3 cross-functional teams focused on the delivery of computer-based Hospital & Provider systems.
Acted as Agile Scrum Master from original concept through implementation. Planned & directed project
schedules & budgets. Experienced as a facilitator for the “Work Out” method of process improvement that
improved company productivity and reduced costs.

2. Education & Professional Certifications:
 University of Minnesota – Minneapolis
o BA with Honors in International Business Relations & Spanish
o Recipient of Faculty Women’s Club Scholarship
 University of St Thomas – St. Paul
o Graduate-level courses in Business Administration
 UnitedHealth Group
o Certified Six Sigma Black Belt
o Green Belt Trainer
 Project Management Institute
o PMI Certification