Anna Zimondi is an IT professional from South Africa with over 10 years of experience. She has held roles such as Assistant IT Manager at Faxridge Investments from 2012 to 2015 and Systems Administrator at Catering Industry Pension Fund from 2005 to 2008 in Zimbabwe. Her skills include IT planning, coaching users, developing policies and procedures, and risk management. She is currently studying for her CCNA certification and holds qualifications such as a National Diploma in Information Technology.

1. Anna Zimondi
Date of birth: 24 November 1985
Unit 14-2 End Street , Kempton park , 1619, South Africa
annazimondi@yahoo.com
+27 73 247 8734
LinkedIn: https://za.linkedin.com/in/anna-
zimondi
Skype ID: annazim85
WORK EXPERIENCE

2. IT Department planning
• Perform technology needs analysis to input into decisions regarding the purchase of new computer
equipment for all users and upgrading of the existing systems cost effectively.
• Translate strategic plans into tactical plans to ensure that software and hardware remain relevant
and robust
• Report on progress to management on project undertaken and ensure that financial requirements
are met by submitting information for budgets as well as monitor expenses.
Coaching and Up skilling of Users and Departmental staff
• Coach users on how to use new software as well as existing to ensure maximum and efficient
utilization of software
• Accomplish organizational goals by accepting ownership for accomplishing new and different
requests; exploring opportunities to add value to job accomplishments for all users .
• Facilitate change management
IT Policy and Procedures
• Develop system access rights, monitor user access and evaluate trends;
• Establish and test disaster recovery policies and procedures and maintain documentation for
insurance purposes.
• Define and implement system and operational policies and procedures.
April 2012 to December 2015 Faxridge Investments, South Africa
Assistant IT Manager
Risk Management
• Perform systematic audits of systems and software as well as ensure suspicious audit trails are
investigated
• Report to management on the condition of the internal systems after every system check
• Install update and maintain appropriate security software to ensure confidentiality and data integrity

3. September 2009-August 2011 Mukuru.com , South Africa
Office Admin
• Answering calls from clients
• Assisting office staff in maintaining files and databases
• Managing staff schedules
March 2005-April 2008 Catering Industry Pension FundHarare, Zimbabwe
Systems Administrator
• Installing and configuring new hardware and software
• Adding, removing or updating user account information, resetting passwords as well as access rights
• Troubleshoot and solve reported problems
EDUCATION
Currently studying CompTia CCNA (CISCO)
2003-2005 Face to Face Academy Harare Harare, Zimabwe
National Diploma in Information Technology
2003 Multi-Commercial Training Center Harare, Zimbabwe
National Certificate in Information Technology
High School completed in 2002
Skills and Qualities
• Excellent problem solving and analytical.
• Energetic personality, consistently praised for my passion for work.
• Highly adaptable, positive and open to new ideas.
• Personable individual whose strength includes cultural sensitivity and an ability to build rapport
with a diverse workforce in a multicultural environment.
• Loyal and dedicated employee with an excellent work record.
• Very fluent in English.

4. Interests: Following Information Technology and business trends.
References
1. S.Sikhosana
Catering Industry Pension Fund I.T Manager (Relocated to RSA from Zimbabwe)
Shepsikhoss@gmail.com
Cell: +27 72 516 8429
2. T.B Kanyai
Mukuru.com I.T Manager
Cell: +27 71 423 9749