Michael Tembo is a versatile IT professional with over 15 years of experience in information technology management. He has extensive experience installing, configuring, and supporting various networking and wireless platforms as well as implementing numerous Windows server platforms. His experience includes spearheading innovation initiatives, improving IT tools companywide, and managing IT departments and staff at several organizations in Zambia.

1. Michael Tembo
Plot 24382, Libala South
Lusaka. Zambia. 10101
H: +260 966 910 000
M: +260 977 802 531
tembo@ymail.com
Summary .
Versatile IT professional with vast experience of installation,
configuration, and support of various internetworking and wireless
platforms. Skilled in product management, implementation of
numerous windows server platforms bringing 15 years in Information
Technology management.
Professional Highlights .
o Enterprise platforms.
o Hardware and software upgrade
Planning
o Internetworking and disaster recovery
o Budgeting and resource management
o Health Information System Project planning and Implementation
o Trainer’s training and Training local medical and non-medical staff
o System implementation and commissioning
o Implementation review
o Ongoing user training and system support
o Advanced knowledge of HTML and CSS
Accomplishments .
Spearheaded a company-wide innovation initiative resulting in the
implementation of a new paperless Hospital management system.
Improved the use of information Technology tools companywide by
ensuring that all users had computing tools and were trained and up
skilled to acceptable standards.
Experience .
November 2012 cfb Medical Centre Lusaka. Zambia
to ICT Manager
September 2015
• Cable and Fiber Planning, and support.
• Anti-virus deployment, Management & Support.
• Local and Cloud Back-up Management and Configuration.
• Exchange 2008, 2010 & 2013 deployment & management
• Windows 2010 & 2013 Server, Desktop OS user Support & Training.
• Ensure compliance of IT software standards and licensing.

2. • Departmental budgeting, reporting and management.
• Strategic planning.
• Change control and Project Management.
• Inventory management
• Data Collection and Processing for reporting.
• Liaison & Management of cfb Vendors & partnerships.
• ICT Staff team development & management.
• Desktop and server management and support.
• Providing oversight to Medical & Technical equipment.
• Implementation and Support for the Hospital HIMS.
January 2006 CARE International Lusaka, Zambia
to ICT Manager
November 2012
• Internetworking Installation, Administration and Support.
• Anti-virus deployment and Back-up Management
• V-sat Installation, maintenance, support.
• Exchange 2003, Windows 2003 deployment and management
• User and desktop Support.
• Ensure compliance to IT software standards and licensing.
• Departmental budgeting, reporting and management.
• Strategic planning.
• Data Collection and Processing for reporting.
• Management of CARE’s internal and external Technology partnerships.
• ICT Staff team development & management.
• Providing oversight to CARE’s HQ and Regional offices.
January 1999 MultiChoice Zambia Limited Lusaka. Zambia
to Network Administrator
December 2005
• Desktop hardware & Software Installation and maintenance
• Network Installation and Administration and Maintenance
• Back-ups and Antivirus Configuration, Management & Support
• Windows Server and workstation administration
• LAN and WAN Planning, implementation and support
• Telecommunications and V-sat Installation and Maintenance.
• Exchange, Windows Server & XP Support
• Cisco Routers & Switches configuration &Support
Education .
2015 BSc Greenwich University London. England
Bachelors of Computer Science & Networking

3. 2013 Institute of Management Information Systems London. England
Higher Diploma in Management Information Systems
2008 Zamnet communications Systems Limited Lusaka. Zambia
Microsoft Certified Systems Engineer. MCSE.
2003 Cisco – USA Lusaka. Zambia
Cisco Certified Network Associate.
2003 CompTIA – USA Lusaka. Zambia
Network + Certification: Networking Engineer
2002 Redwing Satellite systems Johannesburg. RSA
Certificate in VSat Installation and maintenance
2002 CompTIA – USA Lusaka. Zambia
A+ Certification: Hardware & software Technician
2000 Blazing Moon Johannesburg. RSA
Certificate in Windows NT4.0 Administration
2001 Institute of Management Information Systems London. England
Diploma in Management Information Systems
1997 Institute of Commercial Management London. England
Diploma Sales management and Marketing
1995 Mpima Major Seminary Kabwe. Zambia
Diploma in Philosophy and Religious Studies
1991 Highridge Secondary Kabwe. Zambia
General Certificate of Education.
Accreditations .
A+: Certified Computer Software and Hardware Technician
Network+: Certified network Engineer
CCNA: Cisco certified Network Associate
MCSE: Microsoft Certified Systems Engineer
Member – Computer Society of Zambia
Languages .
Fluent in English, Bemba and Nyanja
Personal Information .

4. Date of Birth: - 1973, June 29
Passport no: - ZN 169176
Nationality: - Zambian
SADC Driver’s Licence
Good health.
Additional information .
Committed and self-motivated with ability to work under minimum
supervision competently and professionally as part of a team.
Skills .
Anti-virus, Antivirus, Back-ups and Disaster recovery, Budgeting, Cisco
switches and routers, Hardware and software deployment and support,
Inventory management, Local & Wide Area Networking, Microsoft Certified
Systems Engineer, Microsoft Exchange, Windows 2012, 2010, 2008 & 2003,
Management Information Systems, Network Installation and Administration,
Project Management, Strategic planning, IT team development &
management, Desktop Support, User Training, Telecommunications, Windows
Active Directory and Server Support.
References .
The Human Resources & Legal Director
Mr. Emmanuel Banda
CARE International - Zambia
P.O. Box 36238 Lusaka, Zambia
Tel: +260-1-221822
Cell: + 260 977 577 801
The General Manager
Mr. Alex Mayeya
Zambia International Trade Fair,
Ndola. Zambia.
Cell: +260 974 249 410
Cell: +260 965 609 606
Hospital Administrator
Mr. Munamobwe Nchemba
Lusaka Trust Hospital
Prospect Hill
Lusaka Zambia.
Tel: +260 211 253 481

5. Cell: +260 979 577 938
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6. Cell: +260 979 577 938
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