CURRICULUM VITAE
ASIF ABDUL LATIF NAIK
asifnaik84@gmail.com
Mobile No: +971 – 524068667 / +971 - 567788685
Career Summary
A successful IT Manager with extensive analytical and software experience of investigating and
diagnosing network problem and also knowledge of IT operating systems, especially Windows,
Exchange and Citrix. Multi-talented with good all-round technical skills and the ability to develop and
maintain close working relationships with other support and development teams. Having the personal
drive required to deliver a service that exceeds the expectations of colleagues and end users through a
positive, well organised and structured work ethic. Looking for a career advancement opportunity with
a company that will challenge my problem solving skills and allow me to develop my knowledge &
potential.
Career History
• IT Manager - Noon Hotel Apartments (Pre-Opening team)
http://www.noonhotel.com, Al Barsha, Dubai, July 2013– Present (2 year 2
months)
Work as part of a proactive management team responsible for delivering a high quality, customer-
focused professional service. Providing the very highest level of technical support and customer
service to Guests and staff.
Duties:
• Updating and monitoring IT user accounts.
• Maintenance & management of the Critical Windows based Server Environment.
• Maintaining up to date Antivirus levels on all machines company wide.
• Working on Active Directory accounts, configuration of Blackberry’s & laptops.
• Managing and monitoring of backups in multiple locations.
• Providing maintenance support and break-fix solutions.
• Follow documented processes i.e. implementing change control procedures.
• Liaising & meeting with external suppliers of IT services.
• Producing reports for General Manager.
• Troubleshooting technical problems and implementing solutions.
• Purchasing of IT Equipment and software in line within agreed budgets.
• Providing technical support via helpdesk systems for a wide range of internal & external
applications.
• Responsible for the fast and accurate troubleshooting of reported faults.
•
•
Software: Opera PMS 5.0 , Sage Accounting, Micros Fidelio POS, Tiger call Accounting, Tiger Voice
mail, Avaya IP Phones , Analog Phones, Aruba Wireless Network, SMATV, CCTV, Web Server,
Myfidelio GDS, Amadeus Door Locks, Time attendance, Zyxel Hotspot, Active Directory, Kaspersky
Antivirus, Interface Server, Web Booking Engine, DHCP ,Website designing, Cyberoam Firewall,
NAS Backup, Microsoft Office 2010, Adobe Corel Draw, Photoshop.
Operating Systems / Server: Windows XP / Vista / 7 / 8 / Server 2003 / Server 2008 r2, Linux.
Hardware Systems: HP Desktop / Laptop configuration, TMT Printers, IP Printers, Avaya PABX,
EPOS, AV System.
Network Protocols: HP non-manageable Switches, Cisco Routers, POP3, ILO, CAT6, CAT5, CAT3,
Fiber Optic cabling, Aruba wireless access points.
• IT Manager - Hideaway of Nungwi Resorts and Spa (Pre-Opening team)
http://www.hideawaynungwi.com, Zanzibar, July 2012– July 2013 (1
Year)
Duties:
• Prepare the environment for deployment of Windows Server 2003.
• Analyzed the hardware and software requirements of Active Directory.
• Installed, configured, and provide troubleshooting for Server 2003.
• Implemented and managed IP Addressing; configured TCP/IP addressing on a server.
• Created the Forest Root domain, and a Child domain in a production environment.
• Installed and configured an Active Directory Domain Controller.
• Assisted in developing plans, strategies and solutions for the design of a new stable and secure
desktop, and for the migration of users and services from the current infrastructure into the new
design.
• Assisted in identifying detail tasks, schedules and time estimations (effort and duration).
• Assisted in documenting management processes.
• Provided deployment end user support for Windows 7, MS Office 2010 and other desktop software.
• Troubleshooting technical problems and implementing solutions.
• Purchasing of IT Equipment and software in line within agreed budgets.
Software: Protel PMS, Microsoft Dynamics Accounting and purchasing, SELZ POS, Promelit Analog
Phones, Wireless WI-FI Network, SMATV, Time Attendance, Zyxel Hotspot, Active Directory, Onity
Key card & Door locks, Kaspersky Antivirus, Interface Server, Web Booking, Website building,
Internet Security antivirus, Zyxel Firewall, Double Take, Symantec Backup, Microsoft Office 2010.
Operating Systems / Server: Windows XP / Vista / 7 / 8 / Server 2003 / Server 2008 r2, Linux.
Network Protocols: Digitus non-manageable Switches, Wi-Fi-Routers, VLAN Management, DHCP,
POP3, ILO, CAT6, CAT5, CAT3, Fiber Optic cabling.
Hardware Systems: HP Desktop / Laptop configuration, digitus Switch configuration, NAS Storage
,TMT Printers, Projector installations, IP Printer, Wireless Access Point, D-link Routers, Onity PABX,
Analog Telephones, Digital Telephones, EPOS, AV System.
• IT System Administrator – The Regency Hotel (Pre-Opening team)
http://www.theregencykuwait.com,kuwait, April 2009 – June 2012 (3
years 3 months)
Duties:
• Administered Windows Server 2003 Domain and Exchange 2003 for a ~500 user account multiple
domain forest, including Group Policy, creation and deletion of user accounts, managing access
controls, and domain structure configuration.
• Responsible for mailbox creation/updating/relocating, group mailboxes, and distribution lists.
Managed user moves including exchange mailbox, person network folder, AD organizational Unit
relocation through Active directory and Exchange 2003.
• Installed and configured an Active Directory Domain Controller.
• Analyzing, troubleshooting and resolving system hardware, software and networking issues.
• Established IT procurement, vendor relationships, and set equipment standards.
• Standardized workstation software by deployment using Symantec Ghost.
• Configured/maintained virus protection using Symantec Antivirus Server and Symantec Messaging
Gateway
• Maintained inventory of IT assets through Track IT and other accounting spreadsheets
• Manage and assisted Help Desk / End-user support department.
• Responsible for Telephony system, phone moves, number routing tables and voicemail.
• Provided company training on new software and hardware
Network Protocols: Manageable and non-manageable Switches, Routers, Exchange Server, IMAP,
POP3, ILO, Telnet, DHCP, TCP/IP, CAT7, CAT6, CAT5, CAT3, and Fiber Optic cabling.
Software: VMware ,Protel PMS, Opera PMS 5.0 ,Delphi, Sun System Accounting, Materials Control
Inventory, Micros Fidelio POS, Tiger call Accounting, Tiger Voice mail, Avaya IP Phones , Aruba
Wireless Network, Locatel TV, CCTV Analog and IP based, IPTV, Web Server, Synxis GDS channel
manager, Human Resource Management System, Guest Rooms Management System, Active
Directory, Messerschmitt Door locks, Kaspersky Antivirus, Spam Titan, Interface Server, IPTEL-
DHCP, LAN Management System, Web Booking, Website building, Juniper bandwidth management
,Bluecoat Firewall, Symantec Backup, Microsoft Office 2010.
Operating Systems / Server: Windows XP / Vista / 7 / 8 / Server 2003 / Server 2008 r2, Linux.
Hardware Systems: HP & Dell Desktop / Laptop configuration, Cisco Switch configuration, HP
Switch, HP Blade Server; VMware Servers- ESXI Environment, SAN Storage and DLT Tape Drives,
NAS Storage, TMT Printers, Projector installations, IP Printer, Wireless Access Point, Avaya PABX,
Digital Telephones, AV System.
• IT_System_Engineer - IIT Foundation Academy
Mumbai; July 2006 – December
2008 (1 years 6 months)
Duties:
Install, configure, and support an organization's local area network (LAN), wide area network
(WAN), and Internet system or a segment of a network system. Maintain network hardware and
software. Monitor network to ensure network availability to all system users and perform necessary
maintenance to support network availability. Supervise other network support and client server
specialists and plan, coordinate, and implement network security measures.
• Perform network design and capacity planning.
• Develop, implement and maintain policies, procedures and associated training plans for network
resource administration, appropriate use, and disaster recovery.
• Oversee installation, configuration, maintenance, and troubleshooting of end user workstation
hardware, software, and peripheral devices.
• Interact and negotiate with vendors, outsourcers, and contractors to secure network products and
services.
• Conduct research on network products, services, protocols, and standards in support of network
procurement and development efforts.
• IT Administrator - Planet-I Info services
Mumbai; January 2005 – June
2006 (1 years 6 months)
Duties:
• Manage servers, including e-mail, print, internal services for source control, wiki and issue tracking
as well as Maintain and verify backup servers/systems.
• Manage security solutions, including firewall, anti-virus, and intrusion detection systems.
• Manage all network hardware and equipment, including routers, switches, hubs, and UPSs.
• Provide first hand support, IT training, and troubleshooting to all office staff for IT matters
• Practice network asset management, including maintenance of network component inventory and
related documentation and technical specifications information.
• Administer and maintain end user accounts, permissions, and access rights.
• Recommend, schedule, and perform network improvements, upgrades, and repairs.
• Develop, document, and train on hardware installation and troubleshooting procedures.
REFERENCE :
Name : Renato Moretto
Position : General Manager at Jumeirah Group
Email : renatomoretto@hotmail.com
Name : Fabrice Lavacry
Position : Corporate Group Chef at Al Bandary Group Hotel
management
Email : mobilfabrice@me.com
QUALIFICATIONS
Bachelor’s Degree - Computer Science; Mumbai University, Mumbai
(2004).
Higher School Certificate - Mumbai University, Mumbai (2001).
Secondary School Certificate - Sacred Heart Convent High School (1999).
LANGUAGE SKILLS:
English, Arabic, Hindi, Urdu
Ability to effectively present correct information, respond to questions from groups of
managers, clients, customers, suppliers and the general public. Excellent command of English both
written and verbal.
MATHEMATICAL SKILLS:
Well versed in mathematical calculations and proficient knowledge of computer hardware and
software systems and programs, network administration and installation.
REASONING ABILITY:
 Ability to solve practical problems and deal with a variety of concrete variables in situations
where only limited standardization exists.
 Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
 Problem solving ability.
PERSONAL DETAILS:
Date of Birth : 1st June 1984
Gender : Male
Marital Status : Married
Nationality : Indian
Passport No : F9755261
Date of Issue : 04-09-2006
Date of Expiry : 03-09-2016
Date of Expiry : 03-09-2016

Resume OCT 2015

  • 1.
    CURRICULUM VITAE ASIF ABDULLATIF NAIK asifnaik84@gmail.com Mobile No: +971 – 524068667 / +971 - 567788685 Career Summary A successful IT Manager with extensive analytical and software experience of investigating and diagnosing network problem and also knowledge of IT operating systems, especially Windows, Exchange and Citrix. Multi-talented with good all-round technical skills and the ability to develop and maintain close working relationships with other support and development teams. Having the personal drive required to deliver a service that exceeds the expectations of colleagues and end users through a positive, well organised and structured work ethic. Looking for a career advancement opportunity with a company that will challenge my problem solving skills and allow me to develop my knowledge & potential. Career History • IT Manager - Noon Hotel Apartments (Pre-Opening team) http://www.noonhotel.com, Al Barsha, Dubai, July 2013– Present (2 year 2 months) Work as part of a proactive management team responsible for delivering a high quality, customer- focused professional service. Providing the very highest level of technical support and customer service to Guests and staff. Duties: • Updating and monitoring IT user accounts. • Maintenance & management of the Critical Windows based Server Environment. • Maintaining up to date Antivirus levels on all machines company wide. • Working on Active Directory accounts, configuration of Blackberry’s & laptops. • Managing and monitoring of backups in multiple locations. • Providing maintenance support and break-fix solutions. • Follow documented processes i.e. implementing change control procedures. • Liaising & meeting with external suppliers of IT services. • Producing reports for General Manager. • Troubleshooting technical problems and implementing solutions. • Purchasing of IT Equipment and software in line within agreed budgets. • Providing technical support via helpdesk systems for a wide range of internal & external applications. • Responsible for the fast and accurate troubleshooting of reported faults. • • Software: Opera PMS 5.0 , Sage Accounting, Micros Fidelio POS, Tiger call Accounting, Tiger Voice mail, Avaya IP Phones , Analog Phones, Aruba Wireless Network, SMATV, CCTV, Web Server, Myfidelio GDS, Amadeus Door Locks, Time attendance, Zyxel Hotspot, Active Directory, Kaspersky Antivirus, Interface Server, Web Booking Engine, DHCP ,Website designing, Cyberoam Firewall, NAS Backup, Microsoft Office 2010, Adobe Corel Draw, Photoshop. Operating Systems / Server: Windows XP / Vista / 7 / 8 / Server 2003 / Server 2008 r2, Linux. Hardware Systems: HP Desktop / Laptop configuration, TMT Printers, IP Printers, Avaya PABX, EPOS, AV System. Network Protocols: HP non-manageable Switches, Cisco Routers, POP3, ILO, CAT6, CAT5, CAT3, Fiber Optic cabling, Aruba wireless access points.
  • 2.
    • IT Manager- Hideaway of Nungwi Resorts and Spa (Pre-Opening team) http://www.hideawaynungwi.com, Zanzibar, July 2012– July 2013 (1 Year) Duties: • Prepare the environment for deployment of Windows Server 2003. • Analyzed the hardware and software requirements of Active Directory. • Installed, configured, and provide troubleshooting for Server 2003. • Implemented and managed IP Addressing; configured TCP/IP addressing on a server. • Created the Forest Root domain, and a Child domain in a production environment. • Installed and configured an Active Directory Domain Controller. • Assisted in developing plans, strategies and solutions for the design of a new stable and secure desktop, and for the migration of users and services from the current infrastructure into the new design. • Assisted in identifying detail tasks, schedules and time estimations (effort and duration). • Assisted in documenting management processes. • Provided deployment end user support for Windows 7, MS Office 2010 and other desktop software. • Troubleshooting technical problems and implementing solutions. • Purchasing of IT Equipment and software in line within agreed budgets. Software: Protel PMS, Microsoft Dynamics Accounting and purchasing, SELZ POS, Promelit Analog Phones, Wireless WI-FI Network, SMATV, Time Attendance, Zyxel Hotspot, Active Directory, Onity Key card & Door locks, Kaspersky Antivirus, Interface Server, Web Booking, Website building, Internet Security antivirus, Zyxel Firewall, Double Take, Symantec Backup, Microsoft Office 2010. Operating Systems / Server: Windows XP / Vista / 7 / 8 / Server 2003 / Server 2008 r2, Linux. Network Protocols: Digitus non-manageable Switches, Wi-Fi-Routers, VLAN Management, DHCP, POP3, ILO, CAT6, CAT5, CAT3, Fiber Optic cabling. Hardware Systems: HP Desktop / Laptop configuration, digitus Switch configuration, NAS Storage ,TMT Printers, Projector installations, IP Printer, Wireless Access Point, D-link Routers, Onity PABX, Analog Telephones, Digital Telephones, EPOS, AV System. • IT System Administrator – The Regency Hotel (Pre-Opening team) http://www.theregencykuwait.com,kuwait, April 2009 – June 2012 (3 years 3 months) Duties: • Administered Windows Server 2003 Domain and Exchange 2003 for a ~500 user account multiple domain forest, including Group Policy, creation and deletion of user accounts, managing access controls, and domain structure configuration. • Responsible for mailbox creation/updating/relocating, group mailboxes, and distribution lists. Managed user moves including exchange mailbox, person network folder, AD organizational Unit relocation through Active directory and Exchange 2003. • Installed and configured an Active Directory Domain Controller. • Analyzing, troubleshooting and resolving system hardware, software and networking issues. • Established IT procurement, vendor relationships, and set equipment standards. • Standardized workstation software by deployment using Symantec Ghost. • Configured/maintained virus protection using Symantec Antivirus Server and Symantec Messaging Gateway • Maintained inventory of IT assets through Track IT and other accounting spreadsheets • Manage and assisted Help Desk / End-user support department. • Responsible for Telephony system, phone moves, number routing tables and voicemail. • Provided company training on new software and hardware
  • 3.
    Network Protocols: Manageableand non-manageable Switches, Routers, Exchange Server, IMAP, POP3, ILO, Telnet, DHCP, TCP/IP, CAT7, CAT6, CAT5, CAT3, and Fiber Optic cabling. Software: VMware ,Protel PMS, Opera PMS 5.0 ,Delphi, Sun System Accounting, Materials Control Inventory, Micros Fidelio POS, Tiger call Accounting, Tiger Voice mail, Avaya IP Phones , Aruba Wireless Network, Locatel TV, CCTV Analog and IP based, IPTV, Web Server, Synxis GDS channel manager, Human Resource Management System, Guest Rooms Management System, Active Directory, Messerschmitt Door locks, Kaspersky Antivirus, Spam Titan, Interface Server, IPTEL- DHCP, LAN Management System, Web Booking, Website building, Juniper bandwidth management ,Bluecoat Firewall, Symantec Backup, Microsoft Office 2010. Operating Systems / Server: Windows XP / Vista / 7 / 8 / Server 2003 / Server 2008 r2, Linux. Hardware Systems: HP & Dell Desktop / Laptop configuration, Cisco Switch configuration, HP Switch, HP Blade Server; VMware Servers- ESXI Environment, SAN Storage and DLT Tape Drives, NAS Storage, TMT Printers, Projector installations, IP Printer, Wireless Access Point, Avaya PABX, Digital Telephones, AV System. • IT_System_Engineer - IIT Foundation Academy Mumbai; July 2006 – December 2008 (1 years 6 months) Duties: Install, configure, and support an organization's local area network (LAN), wide area network (WAN), and Internet system or a segment of a network system. Maintain network hardware and software. Monitor network to ensure network availability to all system users and perform necessary maintenance to support network availability. Supervise other network support and client server specialists and plan, coordinate, and implement network security measures. • Perform network design and capacity planning. • Develop, implement and maintain policies, procedures and associated training plans for network resource administration, appropriate use, and disaster recovery. • Oversee installation, configuration, maintenance, and troubleshooting of end user workstation hardware, software, and peripheral devices. • Interact and negotiate with vendors, outsourcers, and contractors to secure network products and services. • Conduct research on network products, services, protocols, and standards in support of network procurement and development efforts. • IT Administrator - Planet-I Info services Mumbai; January 2005 – June 2006 (1 years 6 months) Duties: • Manage servers, including e-mail, print, internal services for source control, wiki and issue tracking as well as Maintain and verify backup servers/systems. • Manage security solutions, including firewall, anti-virus, and intrusion detection systems. • Manage all network hardware and equipment, including routers, switches, hubs, and UPSs. • Provide first hand support, IT training, and troubleshooting to all office staff for IT matters • Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information. • Administer and maintain end user accounts, permissions, and access rights. • Recommend, schedule, and perform network improvements, upgrades, and repairs. • Develop, document, and train on hardware installation and troubleshooting procedures.
  • 4.
    REFERENCE : Name :Renato Moretto Position : General Manager at Jumeirah Group Email : renatomoretto@hotmail.com Name : Fabrice Lavacry Position : Corporate Group Chef at Al Bandary Group Hotel management Email : mobilfabrice@me.com QUALIFICATIONS Bachelor’s Degree - Computer Science; Mumbai University, Mumbai (2004). Higher School Certificate - Mumbai University, Mumbai (2001). Secondary School Certificate - Sacred Heart Convent High School (1999). LANGUAGE SKILLS: English, Arabic, Hindi, Urdu Ability to effectively present correct information, respond to questions from groups of managers, clients, customers, suppliers and the general public. Excellent command of English both written and verbal. MATHEMATICAL SKILLS: Well versed in mathematical calculations and proficient knowledge of computer hardware and software systems and programs, network administration and installation. REASONING ABILITY:  Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.  Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.  Problem solving ability. PERSONAL DETAILS: Date of Birth : 1st June 1984 Gender : Male Marital Status : Married Nationality : Indian Passport No : F9755261 Date of Issue : 04-09-2006
  • 5.
    Date of Expiry: 03-09-2016
  • 6.
    Date of Expiry: 03-09-2016