Provide a consistent and quick response to your customers at all touch-points including dealership, call center, web, mobile, etc. to increase customer satisfaction and loyalty. For Demo, Contact: info@autokrew.com / visit: www.autokrew.com or call +91-9537765656

1. CRM Solution

2. AutoKrew is a next generation automotive IT solutions provider, engaged in
advanced data engineering, business processes optimization and digital
transformation. We empower our business partners to tackle the current market
challenges, choosing the right digital technology portfolio, and aligning these
with the core competencies and the chosen strategies of the organization. In a
nutshell - "We empower your data!, We empower you!"
HR Solution CRM Solution Sales Solution
Pre Owned Cars
Solution
Procurement
Solution
Mutual Fund
Solution
About us
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3. Calling funnel – Pending and
In progress calls
Data Allocation – Auto & Manual
Follow Ups Monitoring
Agent performance Analysis–
Target VS Actual
Campaign Tracker
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Solution Overview

4. COMPLETE CRM SOLUTION AT YOUR FINGER TIPS!
Process Monitoring
Manage Agents
Data Management
Follow Up
Reports
Settings
Evolve the complete CRM workflow with our AutoKrew CRM SOLUTION.
The primary purpose of CRM software is to streamline all major areas of customer
interactions. This can include managing contacts, booking appointments, monitoring a
marketing campaign, handling customer service, and numerous other tasks
Find many more such features in CRM SOLUTION.
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5. An intuitive dashboard and an easy-to-use interface
LIVE Dashboard
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6. An intuitive dashboard and an easy-to-use interface
• Dashboard that gives quick view of today’s statistics .
• Calling funnel – Pending and In progress calls.
• Data Bank prediction is given to see the number of days in which the data
will exhaust based on the data allocation.
• Customer Analysis that shows IN PROCESS and DND customers.
LIVE Dashboard
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7. Create
Process button
Process Management
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Process Management

8. Process Management
• Efficient process management to manage wide range of processes.
• Design excel feature to create standardized excel formats individually for
all processes.
• Provisions to hide the display of data from all CRE’s to maintain security.
• Efficient Process Scheduling.
Process Management
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9. Select import
data type
Process Drop
Down
Data Management
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Import Data in easy excel files

10. Import Data in easy excel files
• Adding huge amount of customer data is quite tedious, so to get rid of
that we offer simple data import options.
• Choose from the different data heads which data you wish to import in the
system.
• Simplified and user friendly data import steps: Download sample file ->
Make changes in the format as required -> Import file.
Data Management
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11. Manage DND
Customer
Sorting Filter
Customer Data management
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Streamline Requests & Approval
Structured Customer Data Management

12. Structured Customer Data Management
• Well organized customer data that falls in Single or Multiple processes.
• Access to unique and repeat customer data list.
• Provisions to mark the special customer.
• Manage DND customers separately.
• Simple and intuitive approach to keep customer information organized
and retrievable.
Customer Data management
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13. Manage agents
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View Profile of
Agents
Centralized Agent Data

14. • Centralized data of all the agents.
• Ease from managing all the agents data in separate files that increases the
overhead.
• Add new Agents straight away from the system.
• Provides Target VS Budget reports of individual agents.
Centralized Agent Data
Manage agents
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15. Call status
with count
Follow up Monitoring
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Track and Monitor Follow Ups

16. Track and Monitor Follow Ups
• Monitoring of Follow Ups is greatly simplified with an easy to use
interface.
• Track the Follow Up of individual agents and evaluate their performance.
• Different Follow Up status are displayed with count to offer a quick view of
data.
• Feature to send emails to customer from here itself.
• Access to call logs process wise, service history, etc.
Follow up Monitoring
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17. Update Follow up
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Streamline Requests & Approval
Update follow
up status
Simplified Follow Up Updating

18. Simplified Follow Up Updating
• Update the Follow Up status and relevant information easily in simple
steps.
• Evaluation of lost and converted calls.
• Customers' information, notes from previous calls and other information
appears on the screen, which makes for a more effective and helpful call
experience.
• The CRM can inspect the lead cycle and drive it efficiently.
Update Follow up
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19. Select
Company
Select attributes for
templates
Select
Process
Customize email template
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Build Standard Email Templates

20. Build Standard Email Templates
• Manage multiple Email Templates for different instances and use them
where and when required.
• Choose attributes from the different options available.
• Add as many number of email templates you require and manage them
according to the processes.
• This will ease the efforts of writing and editing emails every single time for
new customers and thus save great amount of time.
Customize email template
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21. Discover the power of
AutoKrew
CRM Management
today!