This document provides information about E&E Systems Co, an Iranian company that provides compliance management software solutions for ISO management system standards. It details the company's history, vision, values, products and services. The key products are Document Management Software, Corrective and Preventive Action Management Software, Supplier Evaluation Management Software, and After-Sales Service Management Software. The document also lists some featured customers across various industries that use E&E's software solutions.
Part III of III: SAP Advanced Authorization for SAP Global Deployments: Octo...NextLabs, Inc.
Part 2: SAP authorization model for Export Compliance
All global companies need to comply with one or more export compliance regulations when authorizing access to data. In Part 2, we will provide an in depth example of the authorization framework using export compliance as a showcase.
http://www.nextlabs.com/html/?q=web-request-webinar-information-risk-management
The document discusses the future of enterprise quality management system (QMS) software. It describes how earlier QMS software focused on single sites but future software needs an enterprise focus to connect all sites and functions. It outlines key requirements like having minimum ISO 9001 functionality, linking customers, objectives, products and processes, and facilitating data analysis and continual improvement across the entire organization. The market is moving towards integrated enterprise QMS software from multiple standalone providers to improve quality, services and strategic value for organizations.
This document is Abdul Rasheed's CV. It summarizes his career history working as an IT Change Release and Configuration Manager at Dubai Islamic Bank in Dubai, UAE since 2007. In this role, he was responsible for developing and implementing change and release management procedures according to ITIL best practices. He also managed configuration items and tracked all IT assets. The CV provides details of his responsibilities, achievements, skills, education and previous work experience.
Software and device companies often have outdated licensing systems that are difficult to maintain and do not meet current needs. Flexera Software provides consulting services to help design modern licensing solutions. Their System Design process involves workshops over 1 week to gather requirements and use cases, followed by a 3-4 week design phase where Flexera consultants help create specifications for a new licensing system integrated with customers' products and systems. The output is a blueprint for the licensing solution.
Oracle provides the Smart Form functionality to streamline the Requisition process. The Smart Form is used in together with user-defined Information Templates.
In this presentation we will discuss the business requirements for Smart Forms and Information Templates, and their role in streamlining the Requisition process. We will go into the detailed configurations and take some real-live examples of Smart Forms from past projects.
The document provides an overview of the key features and functionality of an IT service management software system. It describes general system functionality, integration options, self-service features, incident management capabilities, problem management, service request management, change and release management, and system asset and configuration management functionality. The system aims to support all major ITIL processes and modules to help organizations effectively manage IT services, incidents, problems, requests and changes.
This document discusses improving customer satisfaction and call resolution rates through a Landing Page and Case Management system. It proposes developing a Windows application using MVVM architecture with a SQL Server database. The Landing Page would provide agents a dashboard of customer information to simplify initial call handling. Case Management aims to streamline the case logging process. Implementing this system using technologies like Salesforce, Microsoft Dynamics CRM, and an agent desktop could reduce call volumes and improve first time resolution by enhancing agent efficiency. The system has potential to be expanded further with features like chatbots in the future.
Part III of III: SAP Advanced Authorization for SAP Global Deployments: Octo...NextLabs, Inc.
Part 2: SAP authorization model for Export Compliance
All global companies need to comply with one or more export compliance regulations when authorizing access to data. In Part 2, we will provide an in depth example of the authorization framework using export compliance as a showcase.
http://www.nextlabs.com/html/?q=web-request-webinar-information-risk-management
The document discusses the future of enterprise quality management system (QMS) software. It describes how earlier QMS software focused on single sites but future software needs an enterprise focus to connect all sites and functions. It outlines key requirements like having minimum ISO 9001 functionality, linking customers, objectives, products and processes, and facilitating data analysis and continual improvement across the entire organization. The market is moving towards integrated enterprise QMS software from multiple standalone providers to improve quality, services and strategic value for organizations.
This document is Abdul Rasheed's CV. It summarizes his career history working as an IT Change Release and Configuration Manager at Dubai Islamic Bank in Dubai, UAE since 2007. In this role, he was responsible for developing and implementing change and release management procedures according to ITIL best practices. He also managed configuration items and tracked all IT assets. The CV provides details of his responsibilities, achievements, skills, education and previous work experience.
Software and device companies often have outdated licensing systems that are difficult to maintain and do not meet current needs. Flexera Software provides consulting services to help design modern licensing solutions. Their System Design process involves workshops over 1 week to gather requirements and use cases, followed by a 3-4 week design phase where Flexera consultants help create specifications for a new licensing system integrated with customers' products and systems. The output is a blueprint for the licensing solution.
Oracle provides the Smart Form functionality to streamline the Requisition process. The Smart Form is used in together with user-defined Information Templates.
In this presentation we will discuss the business requirements for Smart Forms and Information Templates, and their role in streamlining the Requisition process. We will go into the detailed configurations and take some real-live examples of Smart Forms from past projects.
The document provides an overview of the key features and functionality of an IT service management software system. It describes general system functionality, integration options, self-service features, incident management capabilities, problem management, service request management, change and release management, and system asset and configuration management functionality. The system aims to support all major ITIL processes and modules to help organizations effectively manage IT services, incidents, problems, requests and changes.
This document discusses improving customer satisfaction and call resolution rates through a Landing Page and Case Management system. It proposes developing a Windows application using MVVM architecture with a SQL Server database. The Landing Page would provide agents a dashboard of customer information to simplify initial call handling. Case Management aims to streamline the case logging process. Implementing this system using technologies like Salesforce, Microsoft Dynamics CRM, and an agent desktop could reduce call volumes and improve first time resolution by enhancing agent efficiency. The system has potential to be expanded further with features like chatbots in the future.
Profiling for SAP - Analysis and redocumentation of SAP ERPTransWare AG
On a technical level Profiling delivers basic statements about system state like SAP development objects, programs, function modules, classes, transactions. On functional and organizational level Profiling combines data for usage of transactions, reports, RFC function modules, document history and document flow, organizational levels (of technical org units) as well as (optionally) HR info types. On a process level reference models are used to be scoped by customer-specific transactions and upload into blueprint projects from SAP® Solution Manager.
Flexera Software provides consulting services to help companies design, implement, integrate and deploy entitlement management solutions. The Entitlement Hub Build, Test and Deploy engagement assists with developing a detailed design for integrating a company's systems with an entitlement management hub. It includes implementing and testing components, integrating the hub, and providing support through go-live and post go-live. The engagement delivers a fully implemented entitlement hub integrated with back office systems to provide faster time to market for new entitlement management solutions.
This document provides a step-by-step procedure for testing an SAP BW solution. It outlines the testing approaches, including unit, integration, functional, and regression testing. It describes testing the connectivity, data flows, objects, and custom code. Challenges include integrating BW with other systems and extensive customization. Reconciliation is performed between BW and source systems like ECC as well as within BW layers and target systems like BOBJ.
Mountainview ITSM: ITIL Edition 2007 Process PosterJerry Kopan
The document discusses several ITIL processes including Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement.
For each process, it provides the goal, key activities, inputs, outputs, and roles. Some of the processes covered in detail include Service Portfolio Management, Service Catalog Management, Availability Management, Capacity Management, IT Service Continuity Management, and Request Fulfillment.
This document provides an overview of the FlexNet Operations entitlement management solution. It describes benefits to application producers such as improving efficiency by managing multiple license generators through a single system, automating the license lifecycle to accelerate revenue recognition, and increasing channel revenue. It also summarizes FlexNet Operations' capabilities like managing entitlements across their lifecycle, building new licensing models, reporting insights, and easing M&A integration.
The document discusses Salesforce's environment and release management processes. It provides details on sandbox environments for development, testing, and training. It also defines different types of releases (immediate, minor, major) based on their level of effort and impact. Major releases require more planning and testing while immediate releases can be deployed more quickly.
Rose Ann L. Reyes is an IT professional based in Dutch Harbor, Alaska with over 5 years of experience as a Business Analyst and Systems Analyst. She has a background in business analysis, systems analysis, web development, quality assurance, and project management. Her experience includes managing IT support projects for various clients and developing systems to improve business processes.
1. The document discusses various tools and considerations for managing data in Salesforce, including importing, exporting, backing up, and mass deleting records.
2. The key tools covered are the Data Import Wizard for importing up to 50,000 records, and Data Loader for importing up to 5 million records. Best practices for data imports include cleaning data, mapping fields correctly, and testing imports.
3. Options for backing up data are the weekly data export service, reports, and Data Loader exports. Mass deleting and transferring records can be done through the Mass Delete and Mass Transfer tools respectively.
Coexist: Your current purchasing solution together with Oracle Fusion Procure...Infosys
Oracle Fusion Procurement can be implemented in coexistence mode with a company's existing purchasing solution to provide additional functionality while avoiding risks. This allows sourcing, contracting, and analytics capabilities from Oracle Fusion Procurement to be used alongside the existing requisitioning and purchasing system. Benefits include improved visibility, sourcing capabilities, contract management, compliance, and analytics. The coexistence approach is a lower risk and cost option for beginning to leverage Oracle Fusion Procurement capabilities incrementally. Key considerations for implementation include integration points, data mapping, and approvals configuration between the new and existing systems.
The document discusses planning and executing an upgrade from SAP BusinessObjects 4.0 to 4.1. Key steps include thorough planning, testing the new version, cleaning up existing content, and using the Upgrade Management Tool to migrate objects from the original to new system. Careful preparation and testing are emphasized to minimize risks during the upgrade process.
Licensing, Entitlement Management and Delivery AssessmentFlexera
Flexera Software provides consulting services to help software vendors and device manufacturers overcome challenges in difficult economies. Their Licensing, Entitlement Management and Delivery Assessment is a 2-3 day workshop that identifies areas for improving how clients license, price, install and manage their products. Flexera's experts analyze the client's current processes, identify best practices, and produce a report outlining recommendations to increase revenue and reduce costs through more efficient licensing and customer management.
What's New in the PeopleSoft 9.2 Accounts Payable Module?NERUG
Oracle's PeopleSoft Accounts Payable Release 9.2 can help organizations reduce costs, improve visibility into the invoicing and payment streams, and empower Accounts Payable to make decisions to drive bottom line savings. Learn how the new capabilities of PeopleSoft Accounts Payable Release 9.2 can help to streamline processes, reducing operations costs, and strengthen vendor relationships.
ADManager Plus helps City of Warsaw with comprehensive management of active d...Zoho Corporation
The City of Warsaw implemented ManageEngine's ADManager Plus, ADSelfService Plus, and ADAudit Plus to better manage its Active Directory infrastructure. This improved efficiency by automating tasks, delegating low-level duties, and providing auditing and reporting. Users can now self-manage passwords and accounts, reducing helpdesk load by 40%. Administrators gained oversight and saved 20% time for other tasks. Systemwide changes are now tracked to rapidly identify and contain security issues.
ERP and Related Technologies
Business Processing Reengineering(BPR), Data Warehousing, Data Mining, On-line Analytical Processing(OLAP), Supply Chain Management (SCM),
Customer Relationship Management(CRM), Electronic Data Interchange (EDI)
Itil v3 release and deployment managementkunaljoy11
This document provides an overview of ITIL v3 Release and Deployment Management. It discusses the scope and objectives of Release and Deployment Management, including efficiently building, testing and deploying releases while minimizing impact on production services. Key activities are outlined such as release planning, build and verification, testing, and production deployment. Interfaces with other ITIL processes are also mentioned.
This document describes 6 case studies of BPM solutions implemented by Quadwave for various clients:
1. A compliance monitoring solution for an ISV to track adherence to processes and assess compliance levels for management certification.
2. A process management tool for an medical technology company automating HR and claims processing with customizable workflows.
3. A solution for a BPO to implement reusable process flows for accounts payable and claims processing across customers.
4. A consumer response system for a tobacco company to manage complaint workflows and escalate delays.
5. A customized system integrating with third-party systems to control manufacturing processes for an aircraft manufacturer.
6. An electronic ship registration system for a Middle
This document provides an overview of IBM's Tivoli process automation environment service catalog. It begins by posing questions about an organization's ability to know which services are provided, how they are delivered, and if they meet user expectations. It then discusses how automating, controlling, and visualizing service provisioning processes can optimize service delivery by streamlining processes, decreasing delivery times, and increasing quality. The document outlines the components of a service catalog, including roles, applications, shopping interfaces, service offerings, and administration. It provides examples of automated fulfillment integration with tools like Maximo and Tivoli Provisioning Manager.
Saratoga CRM: Implementing Thin Client at Johnson Controls Inc.Aptean
Whether you're a small shop or a large enterprise, you'll find it worthwhile to hear about the 2800-user deployment of Saratoga Thin Client across JCI and gain firsthand insights into the lessons learned by two of the project leaders.
The document discusses dashboards, scorecards, and metrics used for manufacturing performance improvement. It provides an overview of Logicentrix which implements such systems, including case studies of clients where productivity and supply chain performance increased. It then describes the components and typical deployment process of their Visual Factory system, which uses andon boards and a web-based interface to track and analyze real-time production data.
Join the experts at BAASS to explore the endless possibilities and client success stories associated with our BAASS Development Tools. We’ll introduce you to various add on-tools we’ve developed in-house to meet your tailored business needs in every line of work. From ERP add-ons to CRM customizations for your business, our team at BAASS will share it all.
Intro of Key Features of Auto eCAAT Ent Softwarerafeq
This presentation provides a brief overview of Auto eCAAT Ent with use cases. Auto eCAAT Ent is a Data Analytics/BI software specially designed for automating analytics in the assignments of Assurance, Compliance and Fraud Investigations.
Profiling for SAP - Analysis and redocumentation of SAP ERPTransWare AG
On a technical level Profiling delivers basic statements about system state like SAP development objects, programs, function modules, classes, transactions. On functional and organizational level Profiling combines data for usage of transactions, reports, RFC function modules, document history and document flow, organizational levels (of technical org units) as well as (optionally) HR info types. On a process level reference models are used to be scoped by customer-specific transactions and upload into blueprint projects from SAP® Solution Manager.
Flexera Software provides consulting services to help companies design, implement, integrate and deploy entitlement management solutions. The Entitlement Hub Build, Test and Deploy engagement assists with developing a detailed design for integrating a company's systems with an entitlement management hub. It includes implementing and testing components, integrating the hub, and providing support through go-live and post go-live. The engagement delivers a fully implemented entitlement hub integrated with back office systems to provide faster time to market for new entitlement management solutions.
This document provides a step-by-step procedure for testing an SAP BW solution. It outlines the testing approaches, including unit, integration, functional, and regression testing. It describes testing the connectivity, data flows, objects, and custom code. Challenges include integrating BW with other systems and extensive customization. Reconciliation is performed between BW and source systems like ECC as well as within BW layers and target systems like BOBJ.
Mountainview ITSM: ITIL Edition 2007 Process PosterJerry Kopan
The document discusses several ITIL processes including Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement.
For each process, it provides the goal, key activities, inputs, outputs, and roles. Some of the processes covered in detail include Service Portfolio Management, Service Catalog Management, Availability Management, Capacity Management, IT Service Continuity Management, and Request Fulfillment.
This document provides an overview of the FlexNet Operations entitlement management solution. It describes benefits to application producers such as improving efficiency by managing multiple license generators through a single system, automating the license lifecycle to accelerate revenue recognition, and increasing channel revenue. It also summarizes FlexNet Operations' capabilities like managing entitlements across their lifecycle, building new licensing models, reporting insights, and easing M&A integration.
The document discusses Salesforce's environment and release management processes. It provides details on sandbox environments for development, testing, and training. It also defines different types of releases (immediate, minor, major) based on their level of effort and impact. Major releases require more planning and testing while immediate releases can be deployed more quickly.
Rose Ann L. Reyes is an IT professional based in Dutch Harbor, Alaska with over 5 years of experience as a Business Analyst and Systems Analyst. She has a background in business analysis, systems analysis, web development, quality assurance, and project management. Her experience includes managing IT support projects for various clients and developing systems to improve business processes.
1. The document discusses various tools and considerations for managing data in Salesforce, including importing, exporting, backing up, and mass deleting records.
2. The key tools covered are the Data Import Wizard for importing up to 50,000 records, and Data Loader for importing up to 5 million records. Best practices for data imports include cleaning data, mapping fields correctly, and testing imports.
3. Options for backing up data are the weekly data export service, reports, and Data Loader exports. Mass deleting and transferring records can be done through the Mass Delete and Mass Transfer tools respectively.
Coexist: Your current purchasing solution together with Oracle Fusion Procure...Infosys
Oracle Fusion Procurement can be implemented in coexistence mode with a company's existing purchasing solution to provide additional functionality while avoiding risks. This allows sourcing, contracting, and analytics capabilities from Oracle Fusion Procurement to be used alongside the existing requisitioning and purchasing system. Benefits include improved visibility, sourcing capabilities, contract management, compliance, and analytics. The coexistence approach is a lower risk and cost option for beginning to leverage Oracle Fusion Procurement capabilities incrementally. Key considerations for implementation include integration points, data mapping, and approvals configuration between the new and existing systems.
The document discusses planning and executing an upgrade from SAP BusinessObjects 4.0 to 4.1. Key steps include thorough planning, testing the new version, cleaning up existing content, and using the Upgrade Management Tool to migrate objects from the original to new system. Careful preparation and testing are emphasized to minimize risks during the upgrade process.
Licensing, Entitlement Management and Delivery AssessmentFlexera
Flexera Software provides consulting services to help software vendors and device manufacturers overcome challenges in difficult economies. Their Licensing, Entitlement Management and Delivery Assessment is a 2-3 day workshop that identifies areas for improving how clients license, price, install and manage their products. Flexera's experts analyze the client's current processes, identify best practices, and produce a report outlining recommendations to increase revenue and reduce costs through more efficient licensing and customer management.
What's New in the PeopleSoft 9.2 Accounts Payable Module?NERUG
Oracle's PeopleSoft Accounts Payable Release 9.2 can help organizations reduce costs, improve visibility into the invoicing and payment streams, and empower Accounts Payable to make decisions to drive bottom line savings. Learn how the new capabilities of PeopleSoft Accounts Payable Release 9.2 can help to streamline processes, reducing operations costs, and strengthen vendor relationships.
ADManager Plus helps City of Warsaw with comprehensive management of active d...Zoho Corporation
The City of Warsaw implemented ManageEngine's ADManager Plus, ADSelfService Plus, and ADAudit Plus to better manage its Active Directory infrastructure. This improved efficiency by automating tasks, delegating low-level duties, and providing auditing and reporting. Users can now self-manage passwords and accounts, reducing helpdesk load by 40%. Administrators gained oversight and saved 20% time for other tasks. Systemwide changes are now tracked to rapidly identify and contain security issues.
ERP and Related Technologies
Business Processing Reengineering(BPR), Data Warehousing, Data Mining, On-line Analytical Processing(OLAP), Supply Chain Management (SCM),
Customer Relationship Management(CRM), Electronic Data Interchange (EDI)
Itil v3 release and deployment managementkunaljoy11
This document provides an overview of ITIL v3 Release and Deployment Management. It discusses the scope and objectives of Release and Deployment Management, including efficiently building, testing and deploying releases while minimizing impact on production services. Key activities are outlined such as release planning, build and verification, testing, and production deployment. Interfaces with other ITIL processes are also mentioned.
This document describes 6 case studies of BPM solutions implemented by Quadwave for various clients:
1. A compliance monitoring solution for an ISV to track adherence to processes and assess compliance levels for management certification.
2. A process management tool for an medical technology company automating HR and claims processing with customizable workflows.
3. A solution for a BPO to implement reusable process flows for accounts payable and claims processing across customers.
4. A consumer response system for a tobacco company to manage complaint workflows and escalate delays.
5. A customized system integrating with third-party systems to control manufacturing processes for an aircraft manufacturer.
6. An electronic ship registration system for a Middle
This document provides an overview of IBM's Tivoli process automation environment service catalog. It begins by posing questions about an organization's ability to know which services are provided, how they are delivered, and if they meet user expectations. It then discusses how automating, controlling, and visualizing service provisioning processes can optimize service delivery by streamlining processes, decreasing delivery times, and increasing quality. The document outlines the components of a service catalog, including roles, applications, shopping interfaces, service offerings, and administration. It provides examples of automated fulfillment integration with tools like Maximo and Tivoli Provisioning Manager.
Saratoga CRM: Implementing Thin Client at Johnson Controls Inc.Aptean
Whether you're a small shop or a large enterprise, you'll find it worthwhile to hear about the 2800-user deployment of Saratoga Thin Client across JCI and gain firsthand insights into the lessons learned by two of the project leaders.
The document discusses dashboards, scorecards, and metrics used for manufacturing performance improvement. It provides an overview of Logicentrix which implements such systems, including case studies of clients where productivity and supply chain performance increased. It then describes the components and typical deployment process of their Visual Factory system, which uses andon boards and a web-based interface to track and analyze real-time production data.
Join the experts at BAASS to explore the endless possibilities and client success stories associated with our BAASS Development Tools. We’ll introduce you to various add on-tools we’ve developed in-house to meet your tailored business needs in every line of work. From ERP add-ons to CRM customizations for your business, our team at BAASS will share it all.
Intro of Key Features of Auto eCAAT Ent Softwarerafeq
This presentation provides a brief overview of Auto eCAAT Ent with use cases. Auto eCAAT Ent is a Data Analytics/BI software specially designed for automating analytics in the assignments of Assurance, Compliance and Fraud Investigations.
Kiran Kumar has over 7 years of experience in system administration and software testing. He has worked on projects involving taxation software, workflow management, and CRM systems for clients like Supreme Industries and Adaequare Info Pvt Ltd. His skills include system administration, test case design, functional testing, regression testing, and automation testing using tools like HP QTP and QC. He has expertise in SQL, VBScript, and testing concepts like the SDLC and STLC.
Service Center is a business process management (BPM) system with unique features designed to rapidly create paper less work environment, connect people anywhere, anytime over web, improve workflow and work management process in organizations
Intro of Key Features of SoftCAAT Pro softwarerafeq
This presentation provides an overview of key features of SoftCAAT Pro Software with use cases. SoftCAAT Pro is a independent Data Analytics designed specially for CA Firms and their teams to perform Data Analytics in assignments of Assurance, Compliance or Fraud Investigation.
This document provides information about free quality management system software, including descriptions of various quality management tools and topics. It discusses popular free quality management system software and outlines the contents and benefits of MasterControl's quality management software system. The system consists of integrated applications that automate and streamline document control, corrective and preventive action, change control, training management, nonconformance handling, quality auditing, customer complaints, and other quality processes. Common quality management tools like check sheets, control charts, Pareto charts, scatter plots, Ishikawa diagrams, and histograms are also explained. Other related quality management topics that could be covered in PDF downloads are listed.
Divya B Ravichandran is a senior software engineer with over 5 years of experience in testing robust applications across various industries. She has expertise in agile and waterfall testing methodologies and has experience preparing test plans, cases, reports, and delivering projects on time. Her skills include functional, database, system, regression and end-to-end testing. She has worked on projects in the insurance and survey domains using tools like Jira, ALM, and Visual Studio. She is proficient in testing methodologies, SQL, and web services testing. She aims to continuously enhance her and her team's knowledge.
Case Study: How Caixa Econômica in Brazil Uses IBM® Rational® Insight and Per...Paulo Lacerda
This document summarizes Caixa Econômica Federal's use of IBM Rational Insight for performance measurement and oversight of outsourced software development. Key points:
1) Caixa needed visibility and metrics across distributed development units to support business decisions and compare outsourced software factories.
2) Rational Insight was deployed to extract and consolidate metrics from various tools into executive dashboards measuring factories, teams, projects, and KPIs over time.
3) Caixa now has automated, real-time performance measurement across the organization with a single point of access for metrics and reports. This supports improved software development decision making.
System Analysis And Design_FinalPPT_NirmishaKShehla Ghori
The document discusses conducting a system analysis and design for Retail Rockers to develop a new information processing system. It describes analyzing the needs and issues with the current system across various departments. The proposed system objectives are outlined along with data flow diagrams, entity relationship diagrams, use case diagrams and screen designs for the new application.
This document summarizes an IT services provider's business model. The company is a group of IT professionals from Moldova who want to provide outsourced IT services to customers. Their main customer segments are companies with IT infrastructure needs, software developers, and startups. Their value propositions include high quality services according to standards and competitive pricing. Key activities involve consulting, development, testing and other IT services. Revenue comes from hourly rates for various roles ranging from $15-35 per hour.
BusinessIntelligenze is an expert BI company that specializes in creating and deploying cloud and mobile solutions. They offer a SaaS business intelligence platform that allows business users to access and analyze data independently through an easy-to-use interface. Their methodology focuses on fast deployments and low costs. They have expertise across technologies and take a partnership approach to seamlessly extend their clients' organizations.
Df14 Maintaining your orgs setup for optimal efficiency for distjayvinarora
This document discusses maintaining an organization's Salesforce setup for optimal efficiency. It emphasizes the importance of initial setup, including using field descriptions and picklists, following naming conventions, utilizing features like custom settings and field sets, and documenting standards and changes. It also recommends ongoing maintenance practices like scheduled code freezes, analyzing the system regularly, and communicating changes. Maintaining the setup helps limit issues down the road and ensures the system supports business needs efficiently.
Manager in the filed of BPMA, providing services in below areas:
- Data Warehousing
- Business Intelligence
- SDLC (Waterfall & Agile)
- Business Analysis
- Project Management
- MIS & Reporting
- CRM development
- Artificial Intelligence
- Production Support
- Data Quality & Governance framework
- System Integration
Skill Set:
Sql, SAS, Qlik sense, SAP BO
Feedback Management System The Criterion platform is a modern IT infrastructure which simplifies and empowers customer and employee survey lifecycle. Offers a new range of possibilities including continuous data flows (towards your marketing databases) and real-time analysis of the results. Corporate Criterion lets you design complex questionnaires and define surveys in terms of participants - consumers to be asked, execution resources, planning and administration. Electronic questionnaires become available to the authorized users, posting the answers directly to your database systems (data warehouse or marketing database). Data analysis and presentation is easier than ever through powerful reports performing in real time mode. Either
Angela Groves has over 15 years of experience in IT healthcare and systems analysis roles. She brings skills in databases, data analysis, project management, and technical documentation. Her experience includes roles at Eli Lilly, MDwise, and The Health Care Group developing metrics systems and reports to track quality, costs, and utilization.
1. The document summarizes a presentation given by Jos Leber of T-Mobile Netherlands on their data quality efforts.
2. It describes the steps they took during a project called Phoenix to clean customer data and develop tools to measure data quality.
3. It then outlines the additional steps they took after the project, including developing a data quality monitoring process and a data management maturity model to guide their continued work.
This document provides audit programs and internal control questionnaires for evaluating controls in the SAP R/3 ERP system related to key business cycles. It includes audit programs for revenue, expenditure, inventory, and system security cycles. Each audit program lists key controls and risks to evaluate and steps to test controls configuration and access management. The document is intended to help audit, control and security professionals evaluate the design and operating effectiveness of controls in an SAP R/3 environment.
Draft - Digital Transformation Rough Plan.pdfEnricoJohanes1
This document discusses digital transformation and optimization. It proposes improving productivity and customer experience through digital initiatives. Digital transformation involves selling products using digital technology, creating new digital products, and leveraging existing digital assets in new industries. Digital optimization focuses on improving existing revenue streams, customer experience, and operational efficiency. The document outlines people, processes, and technologies needed to support digital transformation, including developing skills, implementing automation and analytics platforms, and establishing an intelligent monitoring system. It proposes implementing a digital quality office, digital experience monitoring system, and establishing proactive monitoring through a subscription.
Read Curriculum vitae of Shwetabh Kumar as Project Manager at Deloitteshwetabhkumar
Hello, My name is Shwetabh Kumar and I am from Hyderabad. Presently I am associated with Deloitte Company as a Project Manager. Skilled in designing and developing modules/products, managing and tracking project execution, executing test scenarios, releasing products to production.
3. Background
Company History
E&E Systems Co was established in 2003 in Tehran as a private company with reg.
No 237406. We provide compliance management software solutions for wide range
of industries and services, especially for ISO management system standards
requirements. Our presence in market started with automotive industry and now we
are proud to announce our active presence in over 25 industries and services sector.
What we do
E&E, originated from efficiency and effectiveness, helps companies to automate their
ISO related activities using its industry approved software products including
Document Management, CAPA Management, Suppliers Evaluation Management, and
After Sale Service Management. Besides, we offer advanced consultant services
to companies in software and quality management sectors.
After nearly a decade of B2B relationship with our customers, we have received
Considerable positive feedbacks for our software products from local agents of ISO
certification bodies and of course our customers.
Strategy & Vision
Vision statement
We want key presence in global software market of industries and services. To
achieve this, we offer a range of specialized services and software products, tailored
for companies to increase efficiency and effectiveness of their processes.
Mission statement
E&E Currently is one of the major and famous providers of Compliance Management
software solutions in Iran with over 100 customers categorized from small business
to large-scale. We are now working on moving and extending our activities outside of
Iran to introduce state of the art products and services to the global market.
4. Values
Moving towards E&E goals is accompanied by our values.
- Sustainability
- Innovation
- Efficiency
- Effectiveness
- Partnership
Products & Services
Main Products:
- Document Management Software(E&E DMS)
E&E DMS helps you to build your document centre and classify your procedures,
instructions, technical forms, tables, standards and etc. digitally.
You can automate the process of creation, modification and deleting documents by
custom workflows via user dashboards.
- Corrective, Preventive and Improving Actions Management
Software(E&E CAPA)
E&E CAPA helps you to manage corrective, preventive and improving actions for
your organization in a closed-loop, PDCA Cycle. You can build FMEA tables based on
its records.
- Suppliers Evaluation Management Software(E&E SEM)
E&E SEM helps you to gather information from companies in a self-reported manner
on your web application. You can centralize and categorize their data and then Plan,
audit and rank them and get connected to your suppliers online.
5. - After-Sales Service Management Software(E&E ASM)
E&E ASM connects you to your customers online. You can receive their questions,
posts, complaints and requests via dashboard; Analyse records and Build your FMEA
data. Customers can track their posts and participate in PDCA problem solving cycles
and finally they participate in related online surveys when needed.
6. E&E DMS helps you build your document centre easily in a user-friendly
environment. Simply define categories of your documents with unlimited nodes and leaves. You can assign
a single management team for all your document groups or dedicated for each one; then, it is easy task to
create, modify or delete a document.
Types of Documents:
Procedure Instruction Form Table BOM OPC
Standard Control Plan E-Magazine E-Book Datasheet Video File
Audio File Picture ...
To create, modify or delete a document you can submit a request or if you have got required
administrative privileges, just do it quickly without any workflow. The process of document definition is
made up of several easy steps:
-Filling necessary properties such as coding, naming, attachments and etc.
-Make it accessible by providing security info
-Assignment of workflow for next reviews
-Providing other optional information
7. The following quick diagram shows you, how to make your document centre prepared and ready to use in a glance:
Define:
Document Groups Management Teams Documents User Groups Workflows
Key Features:
Builds your document library with options to categorize your documents in groups, search and
view them
Dynamic workflow definition for documents and document groups helps you to automate the
process of production, verification and approval of documents
You can submit a request to create, modify or making obsolete a document
Powerful request tracking mechanism
Auto generation of Master List report of documents
Transferring of obsolete documents to specific and separated library
Capability to work with any windows supported format
Plenty of mandatory and optional data fields to store document information
User group assignment to documents helps you to specify which users should have access to
specific documents. This information will be used to control document access by users and send
notification to them when any change happens.
Document relationship matrix helps you to preserve documents integrity
Optional automatic document code generation
Ability to search in content of text based documents
Reporting tool to generate lists and diagram reports based on stored data records
8. E&E CAPA automates the process of problem solving based on PDCA
(Plan, Do, Check, Act) cycle.
Initial configuration of E&E CAPA consists of the following steps:
- Configuring source of problems:
Definition of source of actions in a tree shaped structure. Among suggested values for this entity
are: Internal Audit, Statistical Analysis, Customer Complaints, Occurrence of accidents and
incidents
- Configuring occurrence points of problems:
Occurrence points are in 4 categories: departments of organization, goods and services, processes
and user defined custom occurrence points
- Definition of measures:
Measures are tags which can be attached to any CAPA request. Measure value is set while issuing a
request optionally and then in C phase of problem solving cycle, new value will be calculated as a
tool to evaluate efficiency of performed action.
- Assignment of administrative roles to specific users inside of CAPA workflow:
E&E CAPA let you define administrators for each phase of PDCA in relation to sources and
occurrence points. Administrators are responsible to approve or reject the results and choose
executives for the next phase in case of approving the input.
9. Image: Continuous quality improvement with PDCA.
Key Features:
Solving problems based on PDCA cycle (Deming Circle)
Facing problems with respect to Hoshin Kanri model(Separating low and high priority problems)
Categorizing problems by occurrence points (Organizational chart, Goods and Services, Processes,
User custom occurrence points)
Categorizing problems by source of problem (Internal audits, HSE site visits, Statistical Analysis,
Customer Complaints )
Categorizing problems by measures. Evaluation of measures in Initial and C phase of CAPA
requests
Closed-Loop cycle for solving problems
Teamwork enabled for all phases and assigning different tasks to each member
Jumping back the steps when inaccurate data detected by administrators
Definition of Reaction Plan to limit the effects of problem
Generalizing the solution for similar situations and locations
Sending and receiving tasks via dedicated dashboard for users
Powerful tracking options in process of problem solving
Plenty of useful reports for users and managers and …
10. کنندگان تامین مدیریت افزار نرم(E&E SCM):از عبارتند که است اصلی بخش چندین دارای
-اظهاری خود ماژولOnlineکنندگان تامین
-کنندگان تامین اطالعات بانک
-کنندگان تامین از خرید استعالم ماژول
-کنندگان تامین کیفیت سیستم ارزیابی ماژول
E&E SEM automates the process of suppliers’ identification, registration
Self-Assessment, periodic audits, ranking and decision making in purchases.
Initial configuration of E&E SEM consists of the following steps:
- Configuring fields of activities in a tree shaped structure
In common, this is the first step to configure your E&E SEM software. This data will be used in the
following cases:
1. Relating suppliers with
2. Definition of specific profile template for each category
3. Definition of specific audit checklists for each category
4. Quick and efficient navigation to your suppliers’ information via each category
- Configuring master and derivative profile templates
In order to make collected information from suppliers efficient and helpful, it is necessary to
configure data fields for each activity type in a dedicated profile template. Using E&E profile
template builder, you can build a master profile and as much derived specialized templates as you
wish. Registering or self-assessment of suppliers is performed by these profile templates.
11. - Configuring master and derivative audit checklists
Periodic and per case audits of suppliers is carried out by using checklist. The first step is to declare
a master checklist using E&E check list builder. Then you can derive hundreds of specialized
checklists to make your audits more practical and revealed information more precise.
- Connecting fields of activities to profile template and audit checklist
As it was mentioned, this is necessary to generate more feasible and precise data for using in
further business relations with your suppliers.
Key Features:
Tree shaped fields of activities with unlimited branches and leaves
1 Master profile template with unlimited derived specialized templates
1 Master audit checklist with unlimited derived specialized templates
Definition of dynamic importance coefficients for data fields is supported
Online self-assessment
Multi-Ranking methods supported
Assignment of whitelist, black list or any other tag to ranges of rankings. These tags will be used as
filtering parameters in suppliers data centre
Automatic audit score calculation and ranking of suppliers by each involved activity
Audits can be switched Off for specific suppliers to avoid performing non useful audits while
suppliers are interimly inactive
Performance of suppliers can be evaluated by each field of activity per-case or in a periodic manner
Assignment of auditors to a category of questions or a specific one is supported
Checklists can be configured in a way that any measure get evaluated by unlimited auditors
Periodic audit planning calendar for groups of suppliers or per case
Automated sending of audit tasks to auditors’ dashboards
Comparing suppliers by specific measures
Comparing suppliers by trend of their performance
Automated alert configuration on specific parameters of suppliers’ profiles data
12. Branch based model for enterprises with multi-level access permission is supported
Powerful reporting and filtering tools for suppliers data centre to make ease of decision making
process before purchases from or doing business with suppliers
E&E ASM automates the process of handling customers’ complaints,
receiving customization of purchased products orders, gathering bugs and issue reports and questions and
offers a simple yet industry and standard approved mechanism to maintain all inputs Based on ISO 10000
family of standards to achieve customer satisfaction. The model to use for handling all types of mentioned
requests is based on PDCA cycle (Plan, Do, Check, Act).
Initial configuration of E&E ASM consists of the following steps:
- Configuring source of problems:
They can be customer complaint, bug report, question and customization request or any other item
which you wish to use. While defining source of issues, you can configure which one depends on
purchases or existing valid contract to control available options for any current or potential
customer.
Configuring occurrence points of problems or issues:
Occurrence points are in 4 categories:
Departments of organization, goods and services, processes and user defined custom occurrence
points
- Definition of measures:
13. Measures are tags which can be attached to any ASM request. Measure value is set while issuing a
request optionally and then in C phase of problem solving cycle, new value will be calculated as a
tool to evaluate efficiency of performed action.
- Assignment of administrative roles to specific users inside of ASM workflow:
E&E ASM let you define administrators for each phase of PDCA in relation to source of issues.
Administrators are responsible to approve or reject the results and choose executives for the next
phase in case of approving the input.
- Definition of customers’ profiles
Making profile for customers is a multi-step task. You define customer contact, categorize it in a
right place, relate it with purchased products and then add its contracts’ history and records for
future warranty services. The last step is to declare customer’s account balance which will be used
in further financial transactions.
Image: Continuous quality improvement with PDCA.
14. Key Features:
Handling issues based on ISO10000 family of standards and PDCA cycle (Deming Circle) to achieve
customer’s satisfaction
Customer can hide its identity if necessary while submitting a complaint
Dedicated account for each customer
Customer’s Invoices history and account balance
VAT configuration for financial transactions
Facing problems with respect to Hoshin Kanri model(Separating low and high priority problems)
Categorizing problems by occurrence points (Organizational chart, Goods and Services, Processes,
User custom occurrence points)
Separating the process of handling free and paid requests
Customer contracts sub module to maintain warrantied inputs
Categorizing problems by source of problem (Customer Complaints, Reported Bugs, Questions,
Customization Orders)
Categorizing problems by measures. Evaluation of measures in Initial and C phase of ASM requests
Closed-Loop cycle for handling inputs
Teamwork enabled for all phases and assigning different tasks to each member
Jumping back the steps when inaccurate data detected by administrators
Definition of Reaction Plan to limit the effects of problem
Generalizing the solution for similar situations and locations
Sending and receiving tasks via dedicated dashboard for users
15. Customers are involved in the C phase of handling requests. A dynamic user defined survey can be
used to estimate the level of customer’s satisfaction.
24 hours a day availability of tracking request by customers and administrators
Powerful tracking options in process of problem solving
Plenty of useful reports for customers, users, managers and …
Technical Specifications of E&E Products
Development Technology:
Working Environment: Web(Intranet or Internet)
Language: C# 5.0
Web Application Framework: Asp.net 4.5
JavaScript library : Jquery
ORM Tool: Entity Framework Code First
Supported Databases : SQL Server Express, SQL Server 2008 or newer,
My SQL 5 versions
Minimum Server Requirements(Hardware)
CPU: 2 GHZ
RAM: 2 GB
HDD: 4 GB
Server Requirements(Software)
Windows server 2003 or newer
IIS 6,7 or newer
.net Framework 4.5
16. Services
We provide consulting services to companies from small size to large-scale, focused
on software evaluation, production and system management.
Business competitiveness
Nearly a decade of presence in 25 different sectors of industries and services from
small to large-scale market has shaped and agile, dynamic and productive
atmosphere in E&E. Here, business experts are highly skilled and we benefit from
experienced development team. Any change and upgrade to ISO management
system standards are reflected to our products instantly to make them in compliance
with the latest version of them. The potential market of over 1,400,000 ISO certified
companies worldwide is a great opportunity for us to have a considerable share of
this market.
Management & Ownership
Chairman of the Board and the CEO
Mojtaba Goudarzi
Board Member and Production Manager
Amir Zenhari
17. Featured Customers (Categorized by industrial sector)
Oil & Gas
- Bandar Abbas Oil Refining Company
- Tabriz Oil Refining Company
- Shiraz Oil Refining Company
- Ilam Gas Refining Company
- Sarkhoon & Qeshm Gas Treating Co.
- Gas Transmission Operation District 8
Machinery and equipment
- Oil Turbo Compressor Engineering Company (OTEC)
- Mapna Boiler Co.
Basic metal & fabricated metal products
- Khuzestan Steel Co.
- Khorasan Complex Steel Co.
18. - Kavian Steel Co.
Mining and quarrying
- Kerman Coal Mines Co.
- Imidro
Concrete, cement, lime, plaster etc.
- Kerman cement industries group
- Darab Cement Co.
- Leca Co.
Manufacture of coke & refined petroleum products
- Jam Polypropylene Co.
- Ravankaran Ehya Sepahan Co.
- Kerman Polyethylene Ind. Company
Food products, beverage and tobacco
- Kalleh Co.
Pharmaceuticals
- Osvah Pharmaceutical Co.
- Samen Pharmaceutical Co.
Rubber and plastic products
19. - Gilan Rubber Co.
- Shomal Plastic Chaboksar Co.
Education
- Kharg Azad University
Engineering services
- Awdge Pazhoohesh Sanaat (A.P.S) Co.
- Naqsh Tarsim Milad Co.
- Pars Faragam Engineering & Construction Co.
Electrical and optical equipment
- Mapna Electric & Control, Engineering & Manufacturing Co. (MECO)
- Emad Semiconductor Co.
- Sazeh Pouyesh Co.
Electricity supply
- Regional Electricity Supply Fars-Shiraz Co.
- Shahid Abbaspour Dam Power Plant
- South Kerman Electricity Distribution Co.
Wholesale &retail trade
- Alborz Distribution Co.
20. Shipbuilding
- Paziresh Novin Co.
Recycling
- Parsian Part Pasargad Co.
Information Technology
- Information Services Corporation
Textiles and Textile Products
- Soheil Nasj Co.
Automotive Industry
- Saipa
- Bahman Diesel Co.
- Erish Khodro
- Polyurethane Manufacturing Company
- Jahan Mehran Co.
- Parmida Co.
- Soroush Samen Co.
- Nasir Machine Co.
- Tehran Fam Co.
- Rasa Gheteh Jahed Co.
- Shyayan Kav Co.
- Seganeh Co
21. - Aryan Did Gostar Co.
- Bronze Co.
- IdCo.
- Automobile Industries Consultant Engineers Co.
- Fara Foam Co.
- Ashtad Iran Co.
- STYM Co.
- Behnoor Glass Co.
- Saipa Piston Co.
- Cooler Iran
- Sardsaz Khodro
- Zar Spring Saipa Co.
- Foulad Fam company
- FKC
- Hadid Mobtakeran Co.
- Ama Fuel Co.
- Pars Ring Co.
- Gheteh Karan Co.
- Sepahan Pitch Co.
- Pitch Kooban Co.
- Tondar Co.
- Mizan Car Part Co.
- Badri Co.
- Daghigh Sanat Welding Co.
- Arad e Gharb Co.
- Iran Spare Parts Co.
- Azin Electronic Co.
- Kahavar Parts Production Co.