The document discusses microskills and macroskills in listening, which refer to bottom-up and top-down processing. It then lists 8 factors that make listening difficult, such as reduced forms, rate of delivery, and stress/intonation. Next, it proposes assessment tasks to test intensive listening, including recognizing phonological/morphological elements and paraphrasing sentences and dialogs. Finally, it suggests tasks for responsive listening like answering questions appropriately or with open-ended responses.