Project sample on how a person can assess the customers need of their business and identifying how targeted customer react towards your business idea.

1. List of Name of Selected Customers:
1) Aman Kumar 11) Manthan shah
2) Aman Maharishi 12) Shashi Yadav
3) Ravi pratap singh rathod 13) kumari shalu
4) Pragati Srivastava 14) Shreya Jain
5) Charu Bansal 15) Apoorva Jain
6) Mahima rawat 16) Apurvi Modi
7) Manpreet Kaur 17) Saurab Gaba
8) Hemant sindawani 18) Shrinjay Jha
9) Jigar Bhanusali 19) Sonu gupta
10) Ashwin Shukla 20) Apoorv Rao
Questions to be interviewed:
Q.1) what do you think about the Home delivery system in India? Is it efficient & Effective?
Q.2) what about your house does the member depends upon the home delivery or prefer to go
out and buy essentials themselves?
Q.3) what about if things you prefer are being deliver to your door step?
Q.4) what are the store you frequently visits? Do you feel enlighten if these store come to
your house?
Q.5) what you know about the drone delivery? Can it replace the old ways of delivering
goods?
Q.6) ‘I am thinking to start a drone delivery business’. What you think will it succeed?
Q.7) what if I ask you to fund my business as a customer? What would be your answer?
Q.8) what do you think can a lazy nature of a human being help to succeed in my business?
My Analysis after performing these interviews:
I have took 20 customers from which few were know by me and rest were the unknown to
me. Customers which were known to me I found the from between my colleagues, friend,
society & relatives. On the other hand there was a high proportion of the customers which
were unknown to me & I found them randomly at different public places such as Parks,
medical shop, General stores & shopping bazar. Since my very first question was about
effectiveness and efficiency of the home delivery services in India, almost 19 out of these
customers responded negatively about the services most of them even started complaining
about the services so from my very first answer which I received from the sample of 20
customers I interpreted that there is a huge problem with the current delivery model in India
which I think it may act as an opportunity for me. The second question was about the
personnel preference of the customers that what they preferred to live at home and ask for
delivery or personal visit at this question 11 people prefer to ask for delivery and 9 have

2. chosen to visit personally to the market stating the reason that home delivery goods are not as
per the quality. From this question I interpreted that people also need a trusted delivery
service for quality conscious items which has to be kept in the mind while commercializing
the business. Third question was focused upon the convenience of the customers that would
they want the necessities to be delivered at their door step. Again 19 customers out of 20
replied positively to the question that ‘Yes’ they want. Even few of them quoted ‘Why not a
person wouldn’t’. So by these answers I concluded that almost 80-90% of the people want
convenience at a part of their Hectic and busy life. Now as I also have to look upon the
business idea so from Q.4. I started asking business oriented questions. However, the fourth
question was about the stores which are frequent visited by the customers & what about if
these store come to their door step. At this question 16 from 20 said that “yes!! I’ll be
enlighten to have the store on my door steps which I frequency visit to buy my items”. All
these customer told be about the stores they frequently visits which were medical, shopping
store, general store, Restaurants, CD & DVD stores, etc. from which I interpreted that people
are interested in the things to be delivered at their door step which they are least interested to
carry along with them. My fifth question was directed toward my business idea that how
many of them knows about the drone delivery. It was very few customers who were knowing
the concept of drone delivery and to my continued question few of them answered that “yes!
Drone delivery can replace the old method of delivery”, again few answered “No!” & and
rest answered that “it will depend upon the nature of the items which are to be delivered”.
Seeing to these replies I understood that drone delivery may face the problem of delivering
the heavy items. The sixth question were about letting these customers aware about my
business idea and asking them about it success. 15 in 20 responded that the success of the
venture will totally depend upon my management abilities and other different factors. And
other 5 in 20 straight away said no to me but saying that India isn’t ready for this business yet
from this I concluded that I must be able to create an excellent team for accomplishing the
business idea. Seventh question was about asking for the fund from the customers since most
of them which were unknown to me asked for the proof and decline the offer rest which were
known to me said that they will fund my business if seems like it is succeeding. Last
Question which I asked to my customers was about the lazy nature of a human being can it
make me succeed further on which almost 18 out of 20 said “yes!! It can.” from which I
interpreted that I must target a higher end society and the teenagers.