This document discusses planning and assessment of learning outcomes. It describes how departmental outcomes are informed by institutional missions and goals. Program and service outcomes are specific to each program or service and are measured through assessment. Learning outcomes state what a student will know or be able to do as a result of a learning experience. They should be specific, measurable, attainable, results-oriented, and tailored. Bloom's taxonomy provides verbs for different levels of learning. A good outcome statement analyzes or responds rather than just having confidence or enrolling in programs. The document provides guidance on writing learning outcomes and assessing student learning to improve programs.