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Assembling your cloud
orchestra:
A field guide to multicloud management
Shankar Kalyana
IBM Fellow
CTO, Cloud Applications
2
Table of Contents
Cloud proliferation
Multicloud management readiness
A field guide to multicloud
management
A multicloud management roadmap
The rise of cloud-enabled exponential technologies is teeing up another era
of business architecture change
1. Multiple Service Layers (IaaS, PaaS, SaaS)
2. Cloud Services Granularity
3. Multiple Layers on Tech Stack
(Infrastructure, Applications)
4. Multiple Cloud services ”instances”
5. Enterprise Integration is standard
6. Multiple Service Providers (IBM, AWS, Azure,
Google, etc)
7. Multiple Deployment Types (Private, Virtual
Private, Public)
8. Multi-Modal IT
9. Multiple Service Management Models
10. Multiple Business Goals
In this Cloud & Cognitive era, multiple ”multi-dimensions” come
together for the realization of the enterprise solutions
Application
Logic
”Native” PaaS
Bare
Metal
Tech
stack (OS,
HV, MW)
SaaS
Application Logic
”Native”
PaaS
Cloud-
enabled
PaaS
SaaS
Application Logic
”Native”
PaaS VM
Tech
stack
(MW)
Container
VM
Tech
stack
(MW)
Cloud-
enabled
PaaS
SaaS
Application Logic
”Native”
PaaS
Cloud-
enabled
PaaS
SaaS Cloud-
enabled
PaaS
SaaS
Application Logic
”Native”
PaaS
Traditional
IT
On-prem Private Public
BUSINESS SOLUTION
Cloud-
enabled
PaaS
SaaS
Application Logic
”Native”
PaaS
Cloud-
enabled
PaaS
SaaS
Traditional
IT
On-prem Private Public
MULTI-CLOUD APPLICATION PLATFORM & SERVICE MGMT
5
Cloud proliferation Business benefits of cloud services:
• Product developers speed proof-of-concept
development
• Product designers create new products, features
and services
• Offering managers monetize data for new
revenue streams
• Supply chain optimizes logistics
• Marketers entice buyers more effectively and
efficiently
• Sales teams optimize lead management
• Customer service reps respond better to inquiries
• Human resources more effectively identifies and
evaluates candidates
• Teams are more efficient using collaboration
tools
Multicloud management
Cloud
Services
Innovative
technologies
Empowered
consumers
Digital
disruptors
6
How would you characterize
your cloud environment?
of companies are already operating in a multicloud
environment today
of organizations forecast they will be using multiple
hybrid clouds within three years
Cloud proliferation
How many cloud services and
platforms are you planning to
use across your entire business?
Sampling: Global
All participants
85% 98%
77
Table of Contents
Cloud proliferation
Multicloud management readiness
A field guide to multicloud
management
A multicloud management roadmap
88
Storm clouds ahead
Multicloud management readiness
“By 2021, 98% of organizations plan to
adopt multicloud architectures,
but only 41% have a multicloud
management strategy and
just 38% have procedures and tools to
operate a multicloud environment.”
99
Case study: Swiss Re saves 250 work days per
month with a cloud orchestration solution
Multicloud management readiness
To meet business demands, Swiss Re – a global
wholesale provider of insurance and insurance-based
products based in Zurich, Switzerland, needed to
enhance the responsiveness of its IT infrastructure
• To eliminate organizational silos and automate
manual processes, it adopted a cloud orchestration
solution
• The orchestration platform executes 45,000
processes per month, reducing the task burden of the
IT operations team, saving 250 work days per month
1010
Table of Contents
Cloud proliferation
Multicloud management readiness
A field guide to multicloud
management
A multicloud management roadmap
11
Managing multiple clouds Developing a multicloud
management plan is vital to
reducing technology redundancy
and business agility
To create a multicloud architectural
blueprint:
• Determine which business
processes should be in the cloud
• Identify which technical building
blocks and management tools
best support your business
objectives
A field guide to multicloud management
Cloud
Services
Business
processes
Technical
building blocks
Management
tools
apijava
12
Workloads in the cloud
A field guide to multicloud management
Development Operations Marketing
Technical infrastructure
Application dev & testing Website dev & hosting Infrastructure services IT service mgmtEnterprise mobility mgmt Asset mgmt SecurityProductivity & collaboration tools
Finance/accounting
Asset mgmt
Financial planning,
budgeting & forecasting
Treasury &
investments
Accounting close &
consolidation
General ledger/
financial ops
External financial
reporting
Risk &
compliance mgmt
Transaction
processing
Human resources
ERP Payroll processing Travel & expense mgmt Learning & devPerformance mgmt Employee data & info mgmtBenefits
Business
performance mgmt
Other administration
Legal Ecosystem mgmt
Procurement/
purchasing
Marketing
database mgmt
Lead
management
Content creation/
management
Marketing data
analysis
Digital marketing
campaign
execution
Agency
coordination/
collaboration
Sales
Sales forecasting
Contact
management
Opportunity
management
Lead
management
Reports &
dashboards
Customer Service
Omni-channel
management
Customer profile
management
Social media
management
Case
management
Contact
management
Order
management
Manufacturing / production/ operations
Inbound /
outbound
logistics
Product
design &
development
Research &
development
Supply chain
25% - 49% 50% - 100%
13 © 2018 IBM Corporation 20 November 2018 IBM Institute for Business Value13
Technical building blocks of multicloud management
A field guide to multicloud management
Cloud Management Platform
Application Development Layer
Containers Micro-Services Virtual Machines
Serverless Cloud
Services
1414
Table of Contents
Cloud proliferation
Reasons for multicloud adoption
Multicloud management readiness
A field guide to multicloud
management
A multicloud management roadmap
15
2. Enlist help4. Build in
the cloud
1. Develop
goals &
governance
5. Continually
adapt
3. Move to
the cloud
The path to multicloud
management
Multicloud management roadmap
1616
How will you assemble your cloud
orchestra?
• Which benefits will your organization pursue
by actively managing your multicloud
environment?
• How does your organization’s planned
multicloud management approach compare
to that of multicloud maestros?
• What is your action plan for orchestrating a
multicloud infrastructure?
• What is the opportunity cost if you don’t
coordinate your organization’s forays into
multiple clouds?
Multicloud management roadmap
Assembling your cloud orchestra: A field guide to multi-cloud management

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Assembling your cloud orchestra: A field guide to multi-cloud management

  • 1. Assembling your cloud orchestra: A field guide to multicloud management Shankar Kalyana IBM Fellow CTO, Cloud Applications
  • 2. 2 Table of Contents Cloud proliferation Multicloud management readiness A field guide to multicloud management A multicloud management roadmap
  • 3. The rise of cloud-enabled exponential technologies is teeing up another era of business architecture change
  • 4. 1. Multiple Service Layers (IaaS, PaaS, SaaS) 2. Cloud Services Granularity 3. Multiple Layers on Tech Stack (Infrastructure, Applications) 4. Multiple Cloud services ”instances” 5. Enterprise Integration is standard 6. Multiple Service Providers (IBM, AWS, Azure, Google, etc) 7. Multiple Deployment Types (Private, Virtual Private, Public) 8. Multi-Modal IT 9. Multiple Service Management Models 10. Multiple Business Goals In this Cloud & Cognitive era, multiple ”multi-dimensions” come together for the realization of the enterprise solutions Application Logic ”Native” PaaS Bare Metal Tech stack (OS, HV, MW) SaaS Application Logic ”Native” PaaS Cloud- enabled PaaS SaaS Application Logic ”Native” PaaS VM Tech stack (MW) Container VM Tech stack (MW) Cloud- enabled PaaS SaaS Application Logic ”Native” PaaS Cloud- enabled PaaS SaaS Cloud- enabled PaaS SaaS Application Logic ”Native” PaaS Traditional IT On-prem Private Public BUSINESS SOLUTION Cloud- enabled PaaS SaaS Application Logic ”Native” PaaS Cloud- enabled PaaS SaaS Traditional IT On-prem Private Public MULTI-CLOUD APPLICATION PLATFORM & SERVICE MGMT
  • 5. 5 Cloud proliferation Business benefits of cloud services: • Product developers speed proof-of-concept development • Product designers create new products, features and services • Offering managers monetize data for new revenue streams • Supply chain optimizes logistics • Marketers entice buyers more effectively and efficiently • Sales teams optimize lead management • Customer service reps respond better to inquiries • Human resources more effectively identifies and evaluates candidates • Teams are more efficient using collaboration tools Multicloud management Cloud Services Innovative technologies Empowered consumers Digital disruptors
  • 6. 6 How would you characterize your cloud environment? of companies are already operating in a multicloud environment today of organizations forecast they will be using multiple hybrid clouds within three years Cloud proliferation How many cloud services and platforms are you planning to use across your entire business? Sampling: Global All participants 85% 98%
  • 7. 77 Table of Contents Cloud proliferation Multicloud management readiness A field guide to multicloud management A multicloud management roadmap
  • 8. 88 Storm clouds ahead Multicloud management readiness “By 2021, 98% of organizations plan to adopt multicloud architectures, but only 41% have a multicloud management strategy and just 38% have procedures and tools to operate a multicloud environment.”
  • 9. 99 Case study: Swiss Re saves 250 work days per month with a cloud orchestration solution Multicloud management readiness To meet business demands, Swiss Re – a global wholesale provider of insurance and insurance-based products based in Zurich, Switzerland, needed to enhance the responsiveness of its IT infrastructure • To eliminate organizational silos and automate manual processes, it adopted a cloud orchestration solution • The orchestration platform executes 45,000 processes per month, reducing the task burden of the IT operations team, saving 250 work days per month
  • 10. 1010 Table of Contents Cloud proliferation Multicloud management readiness A field guide to multicloud management A multicloud management roadmap
  • 11. 11 Managing multiple clouds Developing a multicloud management plan is vital to reducing technology redundancy and business agility To create a multicloud architectural blueprint: • Determine which business processes should be in the cloud • Identify which technical building blocks and management tools best support your business objectives A field guide to multicloud management Cloud Services Business processes Technical building blocks Management tools apijava
  • 12. 12 Workloads in the cloud A field guide to multicloud management Development Operations Marketing Technical infrastructure Application dev & testing Website dev & hosting Infrastructure services IT service mgmtEnterprise mobility mgmt Asset mgmt SecurityProductivity & collaboration tools Finance/accounting Asset mgmt Financial planning, budgeting & forecasting Treasury & investments Accounting close & consolidation General ledger/ financial ops External financial reporting Risk & compliance mgmt Transaction processing Human resources ERP Payroll processing Travel & expense mgmt Learning & devPerformance mgmt Employee data & info mgmtBenefits Business performance mgmt Other administration Legal Ecosystem mgmt Procurement/ purchasing Marketing database mgmt Lead management Content creation/ management Marketing data analysis Digital marketing campaign execution Agency coordination/ collaboration Sales Sales forecasting Contact management Opportunity management Lead management Reports & dashboards Customer Service Omni-channel management Customer profile management Social media management Case management Contact management Order management Manufacturing / production/ operations Inbound / outbound logistics Product design & development Research & development Supply chain 25% - 49% 50% - 100%
  • 13. 13 © 2018 IBM Corporation 20 November 2018 IBM Institute for Business Value13 Technical building blocks of multicloud management A field guide to multicloud management Cloud Management Platform Application Development Layer Containers Micro-Services Virtual Machines Serverless Cloud Services
  • 14. 1414 Table of Contents Cloud proliferation Reasons for multicloud adoption Multicloud management readiness A field guide to multicloud management A multicloud management roadmap
  • 15. 15 2. Enlist help4. Build in the cloud 1. Develop goals & governance 5. Continually adapt 3. Move to the cloud The path to multicloud management Multicloud management roadmap
  • 16. 1616 How will you assemble your cloud orchestra? • Which benefits will your organization pursue by actively managing your multicloud environment? • How does your organization’s planned multicloud management approach compare to that of multicloud maestros? • What is your action plan for orchestrating a multicloud infrastructure? • What is the opportunity cost if you don’t coordinate your organization’s forays into multiple clouds? Multicloud management roadmap