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Presidential themes: research, impact and telling
the story - how they underpin change
David Stewart, President, CILIP
ARLG, Darlington 3 June 2019
We represent and champion all information professionals
https://www.cilip.org.uk/page/CILIPstaff
An ambitious vision:
NHS bodies, their staff, learners,
patients and the public use the
right knowledge and evidence, at
the right time, in the right place,
enabling high quality decision-
making, learning, research and
innovation to achieve excellent
healthcare and health
improvement.
Knowledge for Healthcare
https://www.hee.nhs.uk/our-work/library-knowledge-services
A change programme
Library Service
Library and Information Services
Library and Knowledge Services
Knowledge Management
Research
“The main challenge for evidencing libraries impact is
that, despite the relatively modest nature of what
stakeholders would be looking for libraries to
demonstrate (that their activities make a measurable
contribution to a range of intermediate outcomes, and
that their services can reach particular target groups),
the current evidence base still remains insufficient in
a number of ways.”
Capturing the Impact of Libraries:
Final Report
January 2009
DCMS
Statistics
• Measures busyness
• Busyness is in the eye of the
beholder
• In an NHS library & knowledge
service: is 5 literature searches
busy?
Feedback
• An indication of how much they
like you?
• ”A great service, the staff are so
friendly”
• “Let’s count the Christmas
cards…”
Impact
The difference your service makes:
• To the organisation's objectives
• To patient care
• To the bottom line
• To educational achievement
Our key programmes for 2019
• New membership benefits and features
• Focus on diversity, equality and inclusion
• Supporting training and CPD for the sector
• A new approach to Professional Registration
• A new approach to advocating for Public Libraries
• Working Internationally for Libraries
• Building a Nation of Readers
• Supporting Knowledge and Information Management
• Getting ready for Data and AI
Putting you first
CILIP is committed to being the best membership
body we can be for everyone working in libraries,
knowledge and information.
We want to do much more to give you value for
money and ensure that your membership is delivering
direct, tangible benefit which helps you in your work,
while also supporting the wider sector.
We want to showcase your work and help you
demonstrate your value to your employers so you can
build a successful and rewarding career.
National, regional, local
We want you to feel that you have a CILIP which reflects
your specific needs and understands and responds to the
context you are working in.
We already have a distinct organisation in Scotland (CILIP
in Scotland) with which we share an overall strategy but
which delivers an offer tailored to the needs of CILIP
members in Scotland.
We want to achieve the same level of representation and
support for members in Northern Ireland, Wales and the
English Regions (balancing North and South).
2019 Member Survey
We are commissioning a comprehensive research
project to help us understand and meet your changing
professional development needs.
Please watch out for the survey/request for interviews
or feedback in July and let us know what you think!
Diversity, equality and inclusion
At CILIP, we are committed to ensuring that the library
and information profession reflects the full diversity of
the society and communities we serve.
We are launching a new BAME Information Professionals
Network, new bursaries for BAME librarians and are
developing a range of activities relating to other
protected characteristics.
CILIP strives to be a better ally to librarians and
information professionals from under-represented
backgrounds and we would welcome your thoughts and
ideas on how we can do more to promote inclusivity.
CILIP Research & Evidence Base – Next steps
Now that we have clear evidence of sector demand for a Research
and Evidence Base, CILIP is moving forward with three connected
actions:
1. The establishment of a Research Coalition, bringing together
academics and employers to develop a common Research
Framework
2. Fundraising for a pilot initiative to develop ‘test cases’ – small
Evidence Bases to address specific sector needs
3. Exploring practical long-term solutions to making research and
evidence more accessible using existing infrastructure
Strengthening ‘professionalism’
We are launching a Professionalism Review, led by new Chief
Librarian of the British Library, Liz Jolly, to redefine what it means
to be a professional working in libraries and information today
Embracing a progressive and inclusive vision of a professional as
someone who:
• Champions the profession
• Leads and instigates change
• Behaves ethically
• Aspires to excellence
• Is a reflective practitioner
• Maintains their skills
Supporting training and CPD
We believe that even in difficult times, it is essential for employers to
continue to support CPD and training for their staff – helping you to
maintain and update your skills.
We know that people are cash-poor and time-poor, which is why we
have significantly increased our digital activity:
• ‘Webinar Wednesday’ – a weekly webinar series which we also
record so you can participate or refer back later
• 100 new e-learning modules focusing on management, legal
contexts, finance and related skills (through the VLE)
• Working on live-streaming events and training to support remote
participation
A new approach to Professional Registration
The library and information profession is changing
rapidly, and as the professional association, we need to
ensure that our approach to Professional Registration is
keeping ahead of the game.
During 2019, a Professional Registration Working Group
has been tasked with re-shaping our approach – creating
a model of Professional Registration that is simpler, more
agile and more relevant while retaining its credibility with
employers.
EveryLibrary – a new approach to public library advocacy
CILIP has established a formal partnership with the
EveryLibrary Institute, supported by the Arts Council
England, to bring large-scale data-driven public library
advocacy to the UK
Following the EveryLibrary model (which has so far secured
more than $1bn for public libraries in the US), we will:
• Create innovative digital tools for libraries and supporters
to use to harness local public and political support;
• Provide training for library staff and leaders to run
effective supporter and influencer campaigns;
• Develop social media campaigns to promote public
engagement with and support for libraries
Working Internationally for Libraries
The UK’s library and information sector enjoys a global
reputation for excellence and innovation, albeit one that has
been impacted by cuts and service reductions.
Thanks to the support of the Arts Council England, we will
deliver Working Internationally for Libraries, a 2-year initiative
to build connections between UK librarians and their overseas
counterparts.
The initiative includes grant funding for librarians to travel and
work internationally – to be launched in July 2019 – and
promoting participation in IFLA, jointly with the CILIP
International Library and Information Group
Sector-specific Campaigns
CILIP has made good progress in developing targeted
advocacy campaigns which highlight the value of
librarians and information professionals to employers
and funders in different sectors.
Campaigns this year include:
• Working with the CILIP School Libraries Group and
School Libraries Association on Phase 2 of
#GreatSchoolLibraries
• Working with the CILIP Prison Libraries Group to raise
awareness of the difference Prison Libraries make for
prisoners, the prison and society at large
• Continuing to promote and support the
#AMillionDecisions campaign in the healthcare sector
Supporting Knowledge & Information Management
CILIP has been delighted to welcome Knowledge and Information
Management practitioners to our membership. We are developing a
range of products and services designed to meet their needs:
• Knowledge Management Chartership
• Leading KM Cookbook publication (Facet Publishing)
• Fast-growing K&IM Special Interest Group
• Dedicated content and networking
• Supporting the new ISO KM Standard
Getting ready for Data and AI
The library and information science community have a
limited window of opportunity to ensure we are part of
the conversation about the transformative impact of AI
and Big Data.
CILIP is committed to helping librarians and information
professionals ‘be the bridge’ which enables your
organisation to harness the power of AI and big data to
meet the needs of your users.
During 2019, we are commissioning a syllabus and
training support in Data Analytics and AI for Librarians, to
be rolled out from the end of this year.
CILIP is committed to securing the future of the information profession by
future-proofing our skills, building influence and advocating for the
difference we make.
Presidential
Team
Staff team
Boards &
National Committees
Member Networks
CILIP Members
The role of the CILIP President is to put the
members’ voice right at the heart of the
governance and direction of CILIP
The Presidential Team (Vice President and current
President) are here to represent you and to ensure
that CILIP is acting in your interests.
Meet the President
(Bournemouth 28 November 2018)
London 16 January
Leeds 25 March
Manchester 4 July
Newcastle 11 July
Belfast 18 September
Birmingham 3 October
Cardiff tbc
Glasgow tbc
David Stewart
David.Stewart@hee.nhs.uk
0774 702 1368
Thank you

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ARLG 2019 Stewart: Research, impact and telling the story

  • 1. Presidential themes: research, impact and telling the story - how they underpin change David Stewart, President, CILIP ARLG, Darlington 3 June 2019 We represent and champion all information professionals
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  • 8. An ambitious vision: NHS bodies, their staff, learners, patients and the public use the right knowledge and evidence, at the right time, in the right place, enabling high quality decision- making, learning, research and innovation to achieve excellent healthcare and health improvement. Knowledge for Healthcare https://www.hee.nhs.uk/our-work/library-knowledge-services
  • 9. A change programme Library Service Library and Information Services Library and Knowledge Services Knowledge Management
  • 10. Research “The main challenge for evidencing libraries impact is that, despite the relatively modest nature of what stakeholders would be looking for libraries to demonstrate (that their activities make a measurable contribution to a range of intermediate outcomes, and that their services can reach particular target groups), the current evidence base still remains insufficient in a number of ways.” Capturing the Impact of Libraries: Final Report January 2009 DCMS
  • 11. Statistics • Measures busyness • Busyness is in the eye of the beholder • In an NHS library & knowledge service: is 5 literature searches busy?
  • 12. Feedback • An indication of how much they like you? • ”A great service, the staff are so friendly” • “Let’s count the Christmas cards…”
  • 13. Impact The difference your service makes: • To the organisation's objectives • To patient care • To the bottom line • To educational achievement
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  • 19. Our key programmes for 2019 • New membership benefits and features • Focus on diversity, equality and inclusion • Supporting training and CPD for the sector • A new approach to Professional Registration • A new approach to advocating for Public Libraries • Working Internationally for Libraries • Building a Nation of Readers • Supporting Knowledge and Information Management • Getting ready for Data and AI
  • 20. Putting you first CILIP is committed to being the best membership body we can be for everyone working in libraries, knowledge and information. We want to do much more to give you value for money and ensure that your membership is delivering direct, tangible benefit which helps you in your work, while also supporting the wider sector. We want to showcase your work and help you demonstrate your value to your employers so you can build a successful and rewarding career.
  • 21. National, regional, local We want you to feel that you have a CILIP which reflects your specific needs and understands and responds to the context you are working in. We already have a distinct organisation in Scotland (CILIP in Scotland) with which we share an overall strategy but which delivers an offer tailored to the needs of CILIP members in Scotland. We want to achieve the same level of representation and support for members in Northern Ireland, Wales and the English Regions (balancing North and South).
  • 22. 2019 Member Survey We are commissioning a comprehensive research project to help us understand and meet your changing professional development needs. Please watch out for the survey/request for interviews or feedback in July and let us know what you think!
  • 23. Diversity, equality and inclusion At CILIP, we are committed to ensuring that the library and information profession reflects the full diversity of the society and communities we serve. We are launching a new BAME Information Professionals Network, new bursaries for BAME librarians and are developing a range of activities relating to other protected characteristics. CILIP strives to be a better ally to librarians and information professionals from under-represented backgrounds and we would welcome your thoughts and ideas on how we can do more to promote inclusivity.
  • 24. CILIP Research & Evidence Base – Next steps Now that we have clear evidence of sector demand for a Research and Evidence Base, CILIP is moving forward with three connected actions: 1. The establishment of a Research Coalition, bringing together academics and employers to develop a common Research Framework 2. Fundraising for a pilot initiative to develop ‘test cases’ – small Evidence Bases to address specific sector needs 3. Exploring practical long-term solutions to making research and evidence more accessible using existing infrastructure
  • 25. Strengthening ‘professionalism’ We are launching a Professionalism Review, led by new Chief Librarian of the British Library, Liz Jolly, to redefine what it means to be a professional working in libraries and information today Embracing a progressive and inclusive vision of a professional as someone who: • Champions the profession • Leads and instigates change • Behaves ethically • Aspires to excellence • Is a reflective practitioner • Maintains their skills
  • 26. Supporting training and CPD We believe that even in difficult times, it is essential for employers to continue to support CPD and training for their staff – helping you to maintain and update your skills. We know that people are cash-poor and time-poor, which is why we have significantly increased our digital activity: • ‘Webinar Wednesday’ – a weekly webinar series which we also record so you can participate or refer back later • 100 new e-learning modules focusing on management, legal contexts, finance and related skills (through the VLE) • Working on live-streaming events and training to support remote participation
  • 27. A new approach to Professional Registration The library and information profession is changing rapidly, and as the professional association, we need to ensure that our approach to Professional Registration is keeping ahead of the game. During 2019, a Professional Registration Working Group has been tasked with re-shaping our approach – creating a model of Professional Registration that is simpler, more agile and more relevant while retaining its credibility with employers.
  • 28. EveryLibrary – a new approach to public library advocacy CILIP has established a formal partnership with the EveryLibrary Institute, supported by the Arts Council England, to bring large-scale data-driven public library advocacy to the UK Following the EveryLibrary model (which has so far secured more than $1bn for public libraries in the US), we will: • Create innovative digital tools for libraries and supporters to use to harness local public and political support; • Provide training for library staff and leaders to run effective supporter and influencer campaigns; • Develop social media campaigns to promote public engagement with and support for libraries
  • 29. Working Internationally for Libraries The UK’s library and information sector enjoys a global reputation for excellence and innovation, albeit one that has been impacted by cuts and service reductions. Thanks to the support of the Arts Council England, we will deliver Working Internationally for Libraries, a 2-year initiative to build connections between UK librarians and their overseas counterparts. The initiative includes grant funding for librarians to travel and work internationally – to be launched in July 2019 – and promoting participation in IFLA, jointly with the CILIP International Library and Information Group
  • 30. Sector-specific Campaigns CILIP has made good progress in developing targeted advocacy campaigns which highlight the value of librarians and information professionals to employers and funders in different sectors. Campaigns this year include: • Working with the CILIP School Libraries Group and School Libraries Association on Phase 2 of #GreatSchoolLibraries • Working with the CILIP Prison Libraries Group to raise awareness of the difference Prison Libraries make for prisoners, the prison and society at large • Continuing to promote and support the #AMillionDecisions campaign in the healthcare sector
  • 31. Supporting Knowledge & Information Management CILIP has been delighted to welcome Knowledge and Information Management practitioners to our membership. We are developing a range of products and services designed to meet their needs: • Knowledge Management Chartership • Leading KM Cookbook publication (Facet Publishing) • Fast-growing K&IM Special Interest Group • Dedicated content and networking • Supporting the new ISO KM Standard
  • 32. Getting ready for Data and AI The library and information science community have a limited window of opportunity to ensure we are part of the conversation about the transformative impact of AI and Big Data. CILIP is committed to helping librarians and information professionals ‘be the bridge’ which enables your organisation to harness the power of AI and big data to meet the needs of your users. During 2019, we are commissioning a syllabus and training support in Data Analytics and AI for Librarians, to be rolled out from the end of this year.
  • 33. CILIP is committed to securing the future of the information profession by future-proofing our skills, building influence and advocating for the difference we make.
  • 34. Presidential Team Staff team Boards & National Committees Member Networks CILIP Members The role of the CILIP President is to put the members’ voice right at the heart of the governance and direction of CILIP The Presidential Team (Vice President and current President) are here to represent you and to ensure that CILIP is acting in your interests.
  • 35. Meet the President (Bournemouth 28 November 2018) London 16 January Leeds 25 March Manchester 4 July Newcastle 11 July Belfast 18 September Birmingham 3 October Cardiff tbc Glasgow tbc
  • 36.

Editor's Notes

  1. As stewards of NHS Library and Knowledge Services in England, Health Education England published Knowledge for Healthcare: a development framework 1 in December 2014 to inform planning and decision-making. Work on the framework began in the summer of 2013. At the end of 2014 we published Knowledge for Healthcare: a development framework for NHS LKS. The strategic framework sets out an ambitious vision for provision of LKS and is a significant transformation programme. Knowledge for healthcare 1sets out an ambitious vision to modernise NHS funded Library and Knowledge Services in England, focused on achieving excellent healthcare and health improvement. Charged with no more, nor less, than transforming the service, we shaped a development framework to articulate the direction of travel for healthcare library and knowledge services in England.   Not only is this mission compelling, but our 600 librarians and knowledge specialists are doing something important that no one else is going to get done. Knowledge for Healthcare was produced to set out an ambitious vision to ensure the resulting outputs and expertise of LKS staff would underpin improvements in patient care and safety through informed decision making and the spread of innovation. It is guiding investment and procurement decisions, the development of new information products and service modernisation. It will also drive the redesign of roles for healthcare library staff to enable the adoption of new models of service.
  2. Proving it Value for money So what? What's the difference? We’re getting better at this but beware babies and bathwater Feedback Research
  3. EBP is about evidence for making decisions – its librarians who make the decisions about their practice so they need to have the evidence (even if they have to create it themselves).  Furthermore they need evidence for advocacy – its best if they are involved https://eblip10.org EBLIP Volume 13: https://journals.library.ualberta.ca/eblip/index.php/EBLIP/about
  4. A great future Vibrant Embedded Well-funded Equitable A great vision