ARC's Bob Mick Presentation on Using Server Virtualization In Manufacturing Operations @ ARC Industry Forum 2009 in Orlando, FL. The Situation Virtualization is not New. Why Now for Operations? 􀂍 Proven Value • Corporate IT experiences the value • New capabilities enable a broader group of candidate applications • Pilots in Manufacturing Operations have demonstrated value 􀂍 Proven Products • VMware – Very mature products • Microsoft – Technology important to Operations • Many other products and partnerships 􀂍 Why not use Virtualization in Operations? • Install a new set of servers with each new application? • Legacy software value - Run legacy software on new hardware • Replacement computers are many times faster – waste? • Better management, Backup, Back-out, Reliability … “Virtualization” Can Mean more than Virtual Servers … Storage, Grid, Assets …

1. Using Server Virtualization InUsing Server Virtualization InUsing Server Virtualization In
Manufacturing Operations
Using Server Virtualization In
Manufacturing Operations
Bob Mick
VP Emerging Technologies
ARC Advisory Group
bmick@arcweb com
Virtualization
is Sustainable bmick@arcweb.com

2. AgendaAgenda
Why Virtualization Now?Why Virtualization Now?
Virtualized Operating Model
Virtualization SuppliersVirtualization Suppliers
ARC Forum Workshop
Virtualization Issues
Conclusions
2© ARC Advisory Group

3. Interest in Virtualization
Why Virtualization
Now?
Why Virtualization
Now?
Others enter
the market?
Growing
interest
Note: Factors other than those shown existed.

4. The Situation
Virtualization is not New. Why Now for Operations?
The Situation
Virtualization is not New. Why Now for Operations?
Proven Value
• Corporate IT experiences the value
• New capabilities enable a broader group of candidate applications
• Pilots in Manufacturing Operations have demonstrated value
Proven ProductsProven Products
• VMware – Very mature products
• Microsoft – Technology important to Operations
• Many other products and partnerships• Many other products and partnerships
Why not use Virtualization in Operations?
• Install a new set of servers with each new application?
L ft l R l ft h d• Legacy software value - Run legacy software on new hardware
• Replacement computers are many times faster – waste?
• Better management, Backup, Back-out, Reliability …
4© ARC Advisory Group
“Virtualization” Can Mean more than Virtual Servers
… Storage, Grid, Assets …

5. How Can Server Virtualization Technology Help?
Costs, Reliability, Operations & Maintenance
How Can Server Virtualization Technology Help?
Costs, Reliability, Operations & Maintenance
Decrease costs
• Less hardware – and still run diverse OS and application versionsLess hardware and still run diverse OS and application versions
• Less: Space, Energy, Maintenance …
Increase reliability
Less to hardware fail• Less to hardware fail
• Even then, recover easily by redeploying virtual server
• Isolate mission critical components (create more Virtual Servers)
N ff d b f i i i i l• Not affected by restart of non-mission critical
Operations & Maintenance
• More effective updates, patching and testing
• Restore test environments and configurations quickly
• Update, patch and test copies
• Place online when confident – restore original quickly
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g q y
Virtualization is Sustainable!

6. Virtualized Operating Model
Uncoupling of Software From Physical Servers
Virtualized Operating Model
Uncoupling of Software From Physical Servers
Higher Performance
Computing Platforms
• Infrastructure Consolidation• Infrastructure Consolidation
• Replace Obsolete Platforms
• Common Automation Platform
• Virtualization Hardware
Virtualized
Operating
Model
Increase Network
System Complexity
• Broader Connectivity
Increased Security
& Reliability
• Safety
Model
Drivers
y
• More Data &Integration
• New Architecture
• Technology Migration
• Out of Space
• Compliance
• Homeland Security
• Security Infrastructure
• Patch Management
Continued Importance
of Legacy Applications
• Preserve Intellectual Property
• High Replacement Cost
A id Di ti
6© ARC Advisory Group
• Avoid Disruption
• Slow Phase-out

7. General Virtualization Architecture
Tools For Creating Multiple Servers on One Physical Server
General Virtualization Architecture
Tools For Creating Multiple Servers on One Physical Server
Isolated
Create, Monitor, Manage
Virtual Servers
mentA
mentB
mentC
Each Virtual
Environment
s
Secure
Confidential
Manageable
…
Environm
Environm
Environm
May Contain:
•Application files
•Application software
•Operating system
nUtilities
VirtualE
VirtualE
VirtualE
ualizatio
Computing Hardware
Virtualization Software - Hypervisor
Virt
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8. General Elements of Server Virtualization
Architectures and Details Vary
General Elements of Server Virtualization
Architectures and Details Vary
Virtualization Utilities
• Tools to create, copy, move and
A
B
C
Create, Monitor, Manage
Virtual Servers
Tools to create, copy, move and
monitor virtual environments
Hypervisor
• Thin layer that operates
EnvironmentA
EnvironmentB
EnvironmentC
Each Virtual
Environment
May Contain:
•Application files
•Application software
•Operating system
nUtilities
• Thin layer that operates
multiple environments
Computing Hardware
• Recent additions to processors Virtualization Software - Hypervisor
VirtualE
VirtualE
VirtualE
p g y
•Device access
Virtualization
• Recent additions to processors
by Intel and AMD directly
support virtualization
Hypervisor also know as …
Computing Hardware
yp
V
• VMM
• Virtual Machine Monitor
• Virtual Machine Manager
8© ARC Advisory Group

9. Virtual Operating Model - Architecture
Changes the Hardware/Application Relationship
Virtual Operating Model - Architecture
Changes the Hardware/Application Relationship
Network
f
Virtual
Servers
Virtualization Software
Hardware
Hardware
Servers
Network
9© ARC Advisory Group

10. Another Opportunity: Automation
Enabled by Recent Chip Level Support for Virtualization
Another Opportunity: Automation
Enabled by Recent Chip Level Support for Virtualization
“One Second”
User Interface
Data Management
“Sub-millisecond”
Process ControlData Management
Integration
Analytics
Machine Control
Data Capture
Hard Real-Time
Environment
•RTOS
•Application files
tilities
Soft Real-Time
Environments
•Windows, …
•Application files Application files
•Applications
•RT device access
zationUt
Application files
•Applications
•GP Device access
“Hardware Enabled”
Specialized Hypervisor
Virtualization Software - Hypervisor
Virtualiz
Specialized Hypervisor
for Hard Real Time
10© ARC Advisory Group
Computing Hardware

11. Virtual Operating Model - Architecture
Requires Products From RTOS Suppliers and RT Applications
Virtual Operating Model - Architecture
Requires Products From RTOS Suppliers and RT Applications
Network
Non-Real Time
Applications
Real Time
Applications
Real Time Virtualization Hypervisor
Non-Real Time
Applications
Network
Real Time
Applications
11© ARC Advisory Group
Multiples?

12. Sample Suppliers of Virtualization
Widely Deployed – Different Needs, Strategies, Benefits
Sample Suppliers of Virtualization
Widely Deployed – Different Needs, Strategies, Benefits
Hardware
IBM
VMware Cisco
Xensource
Windows?
Linux?
RTOS?
Requirements?
Virtualization
Software
HP
Virtual Iron
TenAs s
Tools?
Single OS Version?
Multiple Versions?
Microsoft
SunSWsoft
Oracle
TenAsys
(Real Time)
Monitoring?
Management?
Type Of Virtualization?
Scheduling?
Hardware Mgmt?
Plus Many Suppliers of
Hardware Mgmt?
Performance?
12© ARC Advisory Group
Plus Many Suppliers of
Tools, Monitoring, Deployment Methods …

13. Monday’s Virtualization Workshop
Practices and Experiences in Manufacturing Operations
Monday’s Virtualization Workshop
Practices and Experiences in Manufacturing Operations
Start Topic Speaker Time
1:00pm
Opening
Virtualization Overview
Bob Mick
ARC
10 min
Microsoft Virtualization Sam Youness
15 min
Overview and Experiences Microsoft
15 min
VMware Virtualization
Overview and Experiences
Curtis Pope
VMware
15 min
1:40pm
Manufacturing Operations Use Cases,
Experiences, Issues and Solution Paths
Panel & Group
Discussion
36 People
50% Users
50% Suppliers
Whit McConnell
Open Discussion and Prioritization of
Desirable Industry Actions
ExxonMobil
Bob MacDonald
P&G
13© ARC Advisory Group
Will be Posting Information
on ARC Virtualization Portal

14. Drivers for Server Virtualization
In Operations
Drivers for Server Virtualization
In Operations
What is driving the adoption of virtualization in
operations?p
Answer:
• Bottom up – finding ways to get projects done
• No specific business initiatives
Is This Likely to Change?
14© ARC Advisory Group
Is This Likely to Change?

15. Is Virtualization Helping Suppliers?
Internally
Is Virtualization Helping Suppliers?
Internally
How is virtualization being used by suppliers?
What are your experiences and expectations?What are your experiences and expectations?
Answer:
• Most suppliers are using virtualization internallyMost suppliers are using virtualization internally
• More are working with customers
End Users are Driving
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End Users are Driving
Interest in Virtualization Technologies

16. Inhibitors to Deploying Virtualization
Supporting Application in a Virtualized Environment
Inhibitors to Deploying Virtualization
Supporting Application in a Virtualized Environment
What are some of the application support issues?
Suppliers:
Would you be willing to take no
exception and continue to provide
support to customers who wish tosupport to customers who wish to
install your applications on virtual
machines?
Would you provide basic
Answer
• End users need help now Would you provide basic
implementation guidance such as
recommendations on number of
virtual CPUs and memory allocation
for virtual machines hosting your
End users need help now
• It differs by supplier
• Support agreements
need to change for virtual machines hosting your
applications?
Would you consider delivering your
application as a pre-built virtual
need to change
16© ARC Advisory Group
application as a pre built virtual
machine?

17. Inhibitors to Deploying Virtualization
Hardware – Software – Use Pattern Relationship
Inhibitors to Deploying Virtualization
Hardware – Software – Use Pattern Relationship
What are some of the licensing issues?
Suppliers:
Will you consider changing licensing
enforcement to something more
Answer:
enforcement to something more
compatible with virtual environments
(e.g. no dongles)?
Answer:
• Yes, there are may questions
• There are no clear answers
P bl i l bl d ill b i t ti• Problem is solvable … and will be interesting
17© ARC Advisory Group

18. Microsoft, VMware …
Are the Needs of Manufacturing Operations Unique?
Microsoft, VMware …
Are the Needs of Manufacturing Operations Unique?
Smaller implementations of virtualization (e.g. small
manufacturing control rooms) do not warrant expensive SAN
infrastructures. Local storage solutions make more sense in
these cases. Will your software continue to support local
storage implementation in the long term?
Drivers to adopt virtualization in manufacturing environments
include reduction of technical "churn" of hardware, operating
system and software applications. While virtualization easessystem and software applications. While virtualization eases
some of this, it also adds to it. Would you consider extending
base hypervisor support (e.g. security and critical patches) so
that a hypervisor version has at least the same useful life as
th d l i h d ?the underlying hardware?
18© ARC Advisory Group
It is Too Early to Know – So Far So Good

19. Conclusions
Virtualization is Sustainable
Conclusions
Virtualization is Sustainable
Value has been
… demonstrated
Network
End users have
… committed
Virtualization suppliers are
Virtualization Software
Virtualization suppliers are
… ready
Application suppliers are
starting to commit
Network
… starting to commit
Needs
• Beneficial use cases for Manufacturing Operations
• Development of common practices for Operations
• A way to identify and sort out issues (support, licenses …)
19© ARC Advisory Group
Server Virtualization In Operations is Happening

20. For comments and questions please email bmick@arcweb com
Thank You.Thank You.
For comments and questions, please email bmick@arcweb.com
For information about ARC’s upcoming events, please visit our
web site at www.arcweb.com.
20© ARC Advisory Group