This document discusses strategies for effective professional development of staff. It recommends determining the categories of staff and their learning needs, and providing induction and continuous learning opportunities. Learning is most effective when it is experiential, embedded in work practices, and allows for peer learning and learning on the job. Approaches can include workshops, online resources, and communities of practice. Learning must be tailored to staff's schedules and contexts, and focus on essential skills first before attempting to learn everything at once.